Course overview
Artificial intelligence is moving from experimentation into credit decisions, recruitment, customer service, fraud detection, public services and internal operations. Leaders must decide which uses are acceptable, who is accountable when systems cause harm, and how to demonstrate control to boards, regulators, customers and affected people. Poor governance can result in discriminatory outcomes, privacy failures, unreliable automated decisions, supplier disputes and unmanaged reputational exposure.
This course equips participants to build and operate practical AI governance arrangements. It covers ethical decision criteria, board oversight, AI risk assessment, legal and standards-based obligations, data governance, fairness testing, explainability, lifecycle controls, generative AI controls, third-party due diligence and incident response. Participants learn to apply the NIST AI Risk Management Framework, ISO/IEC 42001 concepts, algorithmic impact assessments, model documentation and control testing to real AI use cases.
Instructor-led teaching combines short expert briefings with case work, facilitated group analysis, governance simulations and structured application planning. Cases reflect issues such as automated lending, employee screening, public-sector eligibility decisions, customer-facing generative AI and outsourced analytics platforms. Participants leave with an AI governance implementation pack containing a use-case risk assessment, control map, governance charter outline, AI inventory structure and 90-day action plan. The course is available in classroom locations in more than 50 cities or through live online delivery. It runs over five days, from 08:30 to 16:30, and includes approximately 6.5 contact hours each day. Participants receive a certificate of completion.
The course is particularly relevant to leaders and specialists responsible for AI adoption, risk, compliance, legal, data, technology, audit, procurement and operational assurance.