Course overview
AI leadership teams must make decisions about where artificial intelligence belongs in products, operations and public services while controlling legal, security, financial and reputational exposure. The challenge is not selecting a model alone. Leaders need clear accountabilities, reliable data, appropriate human oversight, procurement controls and evidence that systems deliver measurable value without causing unacceptable harm. This is especially important where AI influences customers, citizens, employees, credit decisions, healthcare, fraud controls or critical services.
This course equips managers and senior professionals to lead AI initiatives from opportunity assessment through governance, deployment and ongoing assurance. Participants examine AI operating models, decision rights, NIST AI Risk Management Framework, ISO/IEC 42001, model lifecycle controls, data governance, responsible AI principles, third-party risk and performance measurement. They learn to frame use cases, prioritise investments, define risk appetite, establish oversight forums, challenge suppliers and prepare leaders for incidents, model drift and changing regulation.
Teaching combines focused instructor briefings with sector-based cases from banking, government, healthcare, telecommunications and large corporate functions. Participants work through governance scenarios, risk assessments, portfolio decisions, vendor reviews and incident response choices. Each participant leaves with an AI leadership and governance pack containing a use-case assessment, governance structure, risk register, control checklist and 90-day action plan that can be adapted to their organisation.
The course suits leaders responsible for digital transformation, data, technology, risk, compliance, operations or service delivery who need to sponsor or govern AI without becoming data scientists.