Course overview
Personal data is embedded in customer services, employee systems, digital products, supplier arrangements and cloud platforms. Privacy failures can lead to unlawful processing, missed data subject request deadlines, poorly managed breaches, unsuitable vendor contracts and weak evidence for regulators, clients and boards. Professionals need to translate legal duties into operating controls that work across technology, business processes and third parties.
This 10-day Data Protection and Privacy Training Course develops the practical skills required to manage privacy compliance under the GDPR, UK GDPR and related privacy requirements. Participants map processing activities, select lawful bases, write privacy notices, manage consent, handle data subject requests, set retention rules, assess processors and international transfers, and conduct Data Protection Impact Assessments. The course also addresses privacy engineering, employee monitoring, direct marketing, cookies, automated decisions, AI data governance, breach notification and privacy assurance.
Instructor-led sessions combine focused briefings with case work, group analysis, document reviews, incident simulations and application planning. Participants work with realistic scenarios such as a bank introducing customer analytics, an NGO sharing beneficiary data, a public body deploying employee monitoring, and a multinational procuring a cloud service. They leave with a reusable privacy compliance pack containing key registers, decision tools, assessment templates and an implementation plan. Delivery is available in classroom settings in 50+ cities or live online. The course runs for 10 days, normally 08:30-16:30, providing about 65 contact hours, and includes a certificate of completion.
The course suits professionals who already contribute to data, technology, risk, legal, compliance or operational work and now need to take responsibility for defined privacy activities or programmes.