Data Protection and Privacy Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Data Protection Officers, Privacy Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 9 Nov 2026 Course code SD-CS-115

Before you join: Participants should understand basic business processes, information systems and risk or compliance responsibilities.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Personal data is embedded in customer services, employee systems, digital products, supplier arrangements and cloud platforms. Privacy failures can lead to unlawful processing, missed data subject request deadlines, poorly managed breaches, unsuitable vendor contracts and weak evidence for regulators, clients and boards. Professionals need to translate legal duties into operating controls that work across technology, business processes and third parties.

This 10-day Data Protection and Privacy Training Course develops the practical skills required to manage privacy compliance under the GDPR, UK GDPR and related privacy requirements. Participants map processing activities, select lawful bases, write privacy notices, manage consent, handle data subject requests, set retention rules, assess processors and international transfers, and conduct Data Protection Impact Assessments. The course also addresses privacy engineering, employee monitoring, direct marketing, cookies, automated decisions, AI data governance, breach notification and privacy assurance.

Instructor-led sessions combine focused briefings with case work, group analysis, document reviews, incident simulations and application planning. Participants work with realistic scenarios such as a bank introducing customer analytics, an NGO sharing beneficiary data, a public body deploying employee monitoring, and a multinational procuring a cloud service. They leave with a reusable privacy compliance pack containing key registers, decision tools, assessment templates and an implementation plan. Delivery is available in classroom settings in 50+ cities or live online. The course runs for 10 days, normally 08:30-16:30, providing about 65 contact hours, and includes a certificate of completion.

The course suits professionals who already contribute to data, technology, risk, legal, compliance or operational work and now need to take responsibility for defined privacy activities or programmes.

What you will be able to do

  • Map processing activities using data-flow diagrams, asset registers and Article 30 records
  • Apply lawful basis decision trees and document legitimate interests assessments
  • Draft privacy notices, consent records and data subject request procedures
  • Conduct Data Protection Impact Assessments using risk scoring and mitigation plans
  • Assess processor contracts, subprocessors and international transfer arrangements
  • Design retention, deletion, access-control and privacy-by-design requirements
  • Manage personal data breach triage, notification decisions and accountability records
  • Present a privacy compliance implementation plan supported by evidence and priorities

Benefits of attending

For you

  • Produce defensible privacy assessments rather than relying on generic checklists
  • Handle data subject requests with clearer deadlines, searches and redaction decisions
  • Identify privacy risks in new systems, supplier proposals and data-sharing arrangements
  • Communicate privacy priorities to legal, security, procurement and senior stakeholders
  • Build evidence for privacy responsibilities, audits and future DPO or privacy roles

For your organisation

  • Improved records of processing activities, data flows and accountable business owners
  • Fewer unlawful data uses through clearer lawful basis and purpose controls
  • Faster, more consistent handling of rights requests and personal data breaches
  • Better processor oversight, transfer assessments and contract requirements
  • Stronger evidence for regulatory enquiries, client due diligence and internal audits

Course modules

20 modules over 10 days

Participants can classify personal data, assign privacy roles and explain accountability responsibilities.

  • Personal data, special categories, criminal data and pseudonymisation distinctions
  • Controller, processor, joint controller and recipient roles under GDPR
  • Identifiability tests for online identifiers, location data and device identifiers
  • Data lifecycle mapping from collection through retention, disclosure and deletion
  • Territorial scope assessments using establishment, targeting and monitoring criteria
  • Privacy governance roles: board, DPO, legal, security and business owners

Participants can identify applicable privacy obligations and record jurisdiction-specific requirements.

  • GDPR, UK GDPR and CCPA obligations compared
  • Applicability assessments consider residents, establishments, thresholds and processing activities
  • Definitions of sale, sharing and targeted advertising distinguished
  • Privacy notices mapped to jurisdiction-specific disclosure requirements
  • Individual rights matrices compare access, deletion, correction and opt-out rights
  • Regulatory monitoring registers track legal changes, guidance and enforcement themes

Participants can select, document and review lawful bases for processing activities.

  • Article 5 principles translated into measurable operational control requirements
  • Lawful basis decision trees for customer, employee and prospect processing
  • Consent records: granularity, withdrawal, evidence and child-consent thresholds
  • Legitimate interests assessments balancing purpose, necessity and individual impact
  • Purpose limitation controls for secondary use, analytics and product development
  • Accountability evidence linked to policies, records and approval decisions

Participants can define additional safeguards for sensitive and vulnerable data subjects.

  • Article 9 conditions identified for health, biometric and equality data
  • Criminal-offence data processing controlled through legal authority and safeguards
  • Children's data designs address age assurance, consent and parental responsibility
  • Biometric processing assessments examine necessity, accuracy and discriminatory impact
  • Research exemptions tested against safeguards, compatibility and ethics review
  • Sensitive-data access restrictions use role profiles and approval records

Participants can create an accurate processing inventory and map personal data flows.

  • Record of Processing Activities fields required by Article 30
  • Data discovery interviews identifying systems, datasets, owners and transfers
  • Information asset registers linked to processing purposes and retention rules
  • Data-flow diagrams showing collection points, processors, recipients and jurisdictions
  • RACI matrices assigning accountable owners for each processing activity
  • Processing inventory quality checks for completeness, duplication and stale records

Participants can create transparent privacy communications and manage valid consent evidence.

  • Layered privacy notices structured around Articles 13 and 14
  • Just-in-time notices for mobile applications, cookies and location collection
  • Plain-language drafting tested against readability and audience comprehension
  • Employee monitoring notices addressing proportionality, transparency and consultation
  • Cookie banners configured for prior consent and equal refusal choices
  • Notice change controls documenting material updates and communication triggers

Participants can manage data subject requests through consistent, documented workflows.

  • Data subject request intake, identity verification and case classification
  • One-month deadline calculations, extensions and refusal grounds under GDPR
  • Search protocols across structured, unstructured, archived and processor-held records
  • Redaction methods protecting third-party rights, confidentiality and privileged material
  • Rectification, erasure, restriction, objection and portability decision criteria
  • Request metrics tracking volumes, timeliness, outcomes and recurring root causes

Participants can set defensible retention and deletion controls for personal data.

  • Retention schedules aligned to legal obligations, business need and limitation periods
  • Deletion standards for production systems, backups, archives and paper records
  • Anonymisation, pseudonymisation and aggregation tests for re-identification risk
  • Data minimisation reviews removing unnecessary fields from forms and databases
  • Retention exceptions governed through legal holds and documented approvals
  • Disposal certificates and deletion logs retained as accountability evidence

Participants can assess privacy risks and contractual requirements for processors.

  • Processor due diligence covering security, subprocessor, location and audit evidence
  • Article 28 data processing agreement clauses and instructions
  • Vendor risk tiers based on data sensitivity, volume and access
  • Subprocessor approval workflows, change notices and contractual flow-down obligations
  • Audit rights, assurance reports and remediation tracking for processors
  • Exit plans covering data return, deletion certification and service transition

Participants can assess and document lawful safeguards for restricted data transfers.

  • Transfer mapping identifies exporter, importer, onward recipients and destination countries
  • Standard Contractual Clauses selected for controller and processor transfer scenarios
  • Transfer impact assessments document laws, access risks and supplementary measures
  • Encryption, key management and pseudonymisation as supplementary transfer measures
  • Adequacy decisions, derogations and binding corporate rules compared
  • Remote access and support arrangements assessed as restricted transfers

Participants can specify privacy requirements for systems, projects and technical controls.

  • Privacy-by-design requirements integrated into project initiation and architecture reviews
  • ISO 27701 control mapping for privacy information management systems
  • Access control design using least privilege, segregation and periodic recertification
  • Encryption requirements defined for data at rest, transit and removable media
  • Logging, monitoring and audit trails supporting accountability and investigations
  • Secure development gates covering test data, code review and release approval

Participants can complete a DPIA and obtain appropriate risk decisions.

  • Screening criteria identify processing likely to create high individual risk
  • DPIA scope defines purpose, data flows, stakeholders and affected populations
  • Necessity and proportionality assessments challenge proposed processing design choices
  • Risk scoring evaluates likelihood, severity and vulnerable data-subject groups
  • Mitigation plans assign controls, owners, deadlines and residual-risk acceptance
  • Prior consultation triggers and documentation requirements for supervisory authorities

Participants can manage breach assessment, notification and accountability decisions.

  • Personal data breach triage distinguishes confidentiality, integrity and availability events
  • Incident playbooks assign containment, investigation, legal and communications responsibilities
  • 72-hour supervisory notification assessments based on risk to individual rights
  • Individual notification decisions consider high-risk thresholds and protective advice
  • Evidence preservation, timelines and decision logs support post-incident accountability
  • Breach response readiness metrics cover escalation speed, notification quality and closure

Participants can apply privacy controls to marketing, profiling and automated decisions.

  • Direct marketing permissions, opt-outs and suppression-list controls for each channel
  • PECR cookie and electronic marketing requirements alongside GDPR obligations
  • Preference centres record channel choices, purposes and withdrawal timestamps
  • Profiling disclosures explain logic, consequences and meaningful information rights
  • Automated decision safeguards address human review, contestability and discrimination
  • Campaign approval workflows prevent unlawful audience selection and message deployment

Participants can assess privacy controls for employee data and workplace monitoring.

  • Employee data inventories cover recruitment, performance, payroll and offboarding
  • Monitoring assessments test necessity, proportionality, transparency and less intrusive alternatives
  • Background checks, health data and equality monitoring require defined safeguards
  • Works council and union consultation considerations documented before monitoring changes
  • BYOD and remote-work controls separate business data from personal content
  • Whistleblowing case handling restricts access, retention and disclosure

Participants can assess privacy risks in digital products, applications and AI uses.

  • Privacy engineering patterns apply data minimisation, separation and user control
  • Mobile application permissions assessed against stated purposes and collection necessity
  • AI training data governance covers provenance, lawful basis and bias testing
  • Data sharing APIs enforce authentication, purpose binding and rate limits
  • Test-data management replaces live personal data with masked datasets
  • Product release checklists capture privacy acceptance criteria and sign-offs

Participants can govern personal data sharing through documented decisions and safeguards.

  • Data-sharing agreements define purposes, roles, security and retention commitments
  • Joint-controller arrangements allocate transparency, rights handling and contact responsibilities
  • Disclosure review boards assess necessity, proportionality and recipient safeguards
  • Research data access uses de-identification, secure environments and disclosure controls
  • Public-sector sharing considers statutory gateways, confidentiality and records duties
  • Data-sharing registers record approvals, datasets, recipients and review dates

Participants can organise a privacy programme with defined ownership, priorities and escalation.

  • Privacy operating models define DPO independence, escalation and decision rights
  • Annual privacy plans prioritise regulatory duties, risks and control improvements
  • Policy hierarchies connect enterprise rules, standards, procedures and technical baselines
  • Exception registers capture deviations, compensating controls, expiry and approvals
  • Change-management triggers route new products, vendors and markets for review
  • Privacy champion networks coordinate local ownership and issue escalation

Participants can test privacy controls and report material risks to management.

  • Privacy management system objectives, policies and annual review cycle
  • ISO 27701 internal audit evidence, findings and corrective-action records
  • Control testing samples access reviews, consent logs and deletion evidence
  • Key risk indicators report request timeliness, incidents and overdue assessments
  • Training matrices map role-based privacy duties and completion records
  • Management reporting escalates material risks, trends and resource decisions

Participants can build, review and present a complete privacy compliance plan for a defined service.

  • Processing inventory and data-flow map assembled for a defined service
  • Lawful basis, notice and retention decisions justified with documented evidence
  • DPIA identifies risks, mitigations, owners and residual-risk acceptance
  • Processor, transfer and security controls incorporated into the implementation plan
  • DSAR and breach workflows tested against realistic operational scenarios
  • Executive presentation communicates priorities, decisions, milestones and assurance measures

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Article 30 processing inventory template
  2. Lawful basis and legitimate interests assessment pack
  3. Data Protection Impact Assessment template
  4. Data subject request workflow and deadline tracker
  5. Processor due diligence and transfer assessment checklist
  6. Privacy compliance implementation plan

Who should attend

  • Data Protection Officers — responsible for building and evidencing privacy controls
  • Privacy Managers — coordinating privacy operations, assessments and improvement plans
  • Information Security Managers — aligning security controls with privacy obligations
  • Compliance and Risk Managers — assessing regulatory exposure and control effectiveness
  • Legal Counsel — translating privacy requirements into operational decisions and contracts
  • Digital Product Managers — embedding privacy requirements into product design and releases

Skills and tools covered

Privacy compliance managementData protection impact assessmentData subject rightsThird-party privacy riskInternational data transfersPrivacy control assurance

Tools and standards

EU General Data Protection Regulation (GDPR), ISO/IEC 27701, NIST Privacy Framework, Standard Contractual Clauses

How the course runs

Training methodology

The course uses short instructor briefings to establish legal duties, control objectives and decision criteria. Participants analyse realistic processing scenarios, review privacy notices and contracts, map data flows, prepare assessment records and work through breach and rights-request simulations. Group discussions compare decisions across financial services, public bodies, NGOs and multinational operations. Facilitated application planning links course tools to participants’ own systems, suppliers, products and priority processing activities. Trainers adapt cases and discussion depth to the cohort’s sector and responsibilities.

Requirements and prerequisites

Participants should understand basic business processes, information systems and risk or compliance responsibilities. Experience working with customer, employee, supplier, financial, health, operational or digital-product data is useful. Familiarity with core GDPR terms such as personal data, controller and processor will help, but detailed legal knowledge is not assumed. Participants do not need to be lawyers, programmers, auditors or certified information security specialists. The course explains legal requirements through operational decisions, records, controls and realistic organisational cases.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should understand basic business processes, systems or risk responsibilities. Detailed legal training is not required, although familiarity with basic GDPR terminology is helpful.

Bring a laptop for live online delivery and, where permitted, a redacted example of a process, privacy notice, vendor arrangement or project you need to assess. Course templates and reference materials are provided.

It is designed for professionals with defined privacy, data, security, legal, compliance, procurement, risk or product responsibilities. It is particularly relevant for staff supporting a DPO or building a privacy programme.

Cyber security courses focus primarily on protecting systems, networks and information from threats. This course focuses on lawful personal data use, individual rights, transparency, accountability evidence and privacy-specific control decisions.

Participants receive reusable templates for processing records, DPIAs, rights requests, retention, processors and implementation planning. The course uses operational cases that mirror common decisions involving systems, suppliers, employees and customers.

The programme provides about 65 contact hours across 10 instructor-led days, normally 08:30-16:30. Early modules establish core duties and working records; later modules address higher-risk processing, assurance and a final applied capstone.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.