Driving Organisational Success Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Department Heads, Senior Managers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-EM-091

Before you join: Participants should have experience managing a team, function, programme or significant workstream, and should understand how their organisation sets budgets, targets and priorities.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Senior and middle managers are often asked to improve results while priorities multiply, budgets tighten and functions pursue local targets. Organisational success depends on turning strategic intent into choices about customers, services, investment, operating design and people, then sustaining disciplined delivery. Without clear measures, decision rights and review routines, even sound strategies stall in competing initiatives, slow escalation and unproven benefits.

This course equips participants to connect enterprise direction with execution. They assess context with PESTLE, Five Forces, SWOT and scenarios; convert priorities into strategy maps, OKRs and scorecards; and choose initiatives through benefits, risk, capacity and financial evidence. Participants also address operating models, decision rights, Hoshin Kanri deployment, executive performance reviews, stakeholder engagement and change adoption. Financial sessions connect revenue, margin, capital and cash drivers to managerial decisions, rather than treating finance as a separate specialist activity.

Delivery combines focused instructor briefings with cases drawn from public services, banking, manufacturing and international programmes. Teams interpret performance data, test investment choices, run executive review conversations and respond to implementation risks. Each participant develops an organisational success application pack: a strategic intent statement, strategy map, priority portfolio, execution rhythm, dashboard specification and 90-day action plan. The pack is built around a current or realistic business challenge and can be adapted for use with their sponsor after the course.

What you will be able to do

  • Formulate a strategic intent statement using stakeholder needs, evidence and decision criteria
  • Diagnose external and competitive conditions using PESTLE, Five Forces, SWOT and scenario planning
  • Build a strategy map and Balanced Scorecard linking objectives, measures and value drivers
  • Prioritise initiatives using benefits mapping, weighted scoring, capacity analysis and business cases
  • Design operating model improvements using process mapping, RACI and decision-rights matrices
  • Translate strategic priorities into Hoshin Kanri deployment plans, milestones and RAID logs
  • Evaluate investment and performance choices using unit economics, cash forecasts and variance analysis
  • Lead executive performance reviews using dashboards, escalation protocols and structured performance dialogues

Benefits of attending

For you

  • Produce a credible strategic execution plan for a current management challenge
  • Make investment recommendations using financial, risk and capacity evidence
  • Run more focused performance meetings with clear decisions and escalation
  • Explain strategic priorities in terms that connect senior leaders and delivery teams
  • Build a practical 90-day plan for improving organisational results

For your organisation

  • Stronger alignment between strategic priorities, budgets, measures and delivery activity
  • Fewer low-value initiatives competing for constrained people and funding
  • Earlier identification of delivery risks, dependencies and performance shortfalls
  • Clearer executive accountability for decisions, benefits and corrective action
  • More consistent use of evidence in investment and operational decisions

Course modules

10 modules over 5 days

Participants can define strategic intent, stakeholder priorities and the choices required to pursue them.

  • Mission, vision and values translated into measurable strategic choices
  • Stakeholder mapping using power-interest grids and salience assessment
  • Purpose statements tested against customer, citizen and shareholder needs
  • Corporate strategy, business strategy and functional strategy distinguished clearly
  • Define strategic intent through ambition, boundaries and decision criteria
  • Materiality assessment identifies issues requiring executive attention and resource commitment
  • Strategic assumptions logged with owners, evidence and review dates

Participants can assess market, stakeholder and competitive conditions to identify defensible strategic options.

  • PESTLE analysis separates external drivers from internal operating constraints
  • Porter's Five Forces tests industry attractiveness and competitive pressure
  • SWOT converts evidence into strategic implications rather than unranked lists
  • Scenario planning frames plausible futures, signposts and contingent responses
  • Competitor profiles compare capabilities, economics, positioning and likely moves
  • Customer segmentation links needs, value propositions and service priorities
  • Trend radar distinguishes weak signals from established market shifts

Participants can convert strategic priorities into connected objectives, measures, targets and accountability.

  • Balanced Scorecard links financial, customer, process and capability objectives
  • Strategy maps show cause-and-effect relationships between strategic objectives
  • OKRs distinguish outcome objectives from measurable key results
  • Critical success factors focus executive attention on few performance drivers
  • SMART measures specify definitions, targets, owners and reporting frequency
  • Leading and lagging indicators prevent retrospective performance management
  • Metric trees trace enterprise outcomes to operational value drivers

Participants can select and sequence initiatives using value, risk, feasibility, benefits and capacity evidence.

  • Portfolio matrices compare initiatives by value, risk, urgency and feasibility
  • Benefits mapping connects projects to measurable strategic outcomes
  • Weighted scoring ranks investments using agreed decision criteria
  • Business cases state options, costs, benefits, risks and assumptions
  • Resource capacity analysis exposes bottlenecks across people, funding and assets
  • Stage-gate governance authorises investment decisions at defined evidence points
  • Stop, start and continue decisions protect scarce implementation capacity

Participants can diagnose operating model barriers and clarify structures, processes and decision authority.

  • Operating model design aligns structure, processes, technology, governance and talent
  • RACI matrices clarify accountable executives and cross-functional decision rights
  • Span-of-control analysis tests managerial capacity and reporting layers
  • Process mapping identifies handoffs, rework, controls and service delays
  • Decision-rights matrices assign authority for recurring strategic and operational choices
  • Shared-service models assess standardisation, cost, responsiveness and control
  • Organisation design principles test proposed structures against strategic requirements

Participants can deploy strategic priorities into coordinated actions, milestones, ownership and review routines.

  • Hoshin Kanri aligns breakthrough objectives, annual priorities and team actions
  • X-matrices connect owners, measures, initiatives and review routines
  • Milestone plans sequence dependencies, accountabilities, deadlines and decision points
  • RAID logs manage risks, assumptions, issues and dependencies
  • Weekly execution reviews resolve blockers through evidence-based escalation
  • Management operating rhythms coordinate meetings, dashboards and interventions
  • Strategy deployment cascades clarify local contributions without diluting accountability

Participants can use financial drivers and benefits evidence to improve strategic management decisions.

  • Value-driver trees link revenue, margin, capital and cash performance
  • Unit economics tests contribution, volume assumptions and break-even points
  • 13-week rolling cash forecasts expose near-term funding pressures early
  • Capital allocation compares returns using NPV, IRR and payback
  • Variance analysis separates price, volume, mix and productivity effects
  • Benefits realisation plans assign baselines, owners, timing and evidence
  • Financial dashboards distinguish controllable drivers from accounting outcomes

Participants can build stakeholder commitment and address behavioural barriers to strategic change.

  • ADKAR diagnoses awareness, desire, knowledge, ability and reinforcement gaps
  • Stakeholder engagement plans match messages, channels, sponsors and timing
  • Change impact assessments identify role, process, system and behaviour changes
  • Influence maps identify supporters, blockers and critical informal networks
  • Psychological safety supports candid escalation, learning and decision quality
  • Coaching conversations use GROW to convert priorities into commitments
  • Resistance responses address legitimate concerns without weakening strategic direction

Participants can conduct performance governance routines that produce timely decisions and corrective action.

  • Executive dashboards present outcomes, drivers, thresholds and accountable owners
  • Management by exception focuses meetings on variance, risk and decisions
  • Performance dialogues separate diagnosis, challenge, support and agreed actions
  • Root-cause analysis uses Five Whys and fishbone diagrams
  • After-action reviews capture lessons, ownership and process adjustments
  • Escalation protocols define triggers, authority levels and response times
  • Board reporting distinguishes assurance, decision requests and strategic insight

Participants can integrate risk, ethical judgement and follow-through into a practical organisational success plan.

  • Enterprise risk registers connect strategic objectives, threats, controls and owners
  • Risk appetite statements define acceptable exposure and escalation boundaries
  • Three Lines Model clarifies management, oversight and assurance responsibilities
  • Ethical decision screens test legality, fairness, consequences and reputation
  • Crisis playbooks establish command roles, communications and recovery priorities
  • Application plans specify ninety-day actions, sponsors, measures and review dates
  • Peer challenge strengthens commitments, assumptions and implementation readiness

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Strategic intent statement template
  2. Strategy map and Balanced Scorecard model
  3. Initiative portfolio prioritisation matrix
  4. Hoshin Kanri execution plan
  5. Executive dashboard specification
  6. 90-day organisational success action plan

Who should attend

  • Department Heads — need to translate enterprise priorities into accountable operational delivery
  • Senior Managers — need to align teams, measures and investments with strategic objectives
  • Programme Directors — need to govern strategic initiatives, dependencies and benefits realisation
  • Business Unit Leaders — need to improve performance through clearer choices and execution rhythms
  • Strategy Managers — need practical methods for converting plans into managed implementation
  • Transformation Leaders — need to coordinate change, stakeholder commitment and measurable outcomes

Skills and tools covered

Strategic executionPortfolio prioritisationPerformance governanceOperating model designFinancial decision analysisChange leadership

Tools and standards

PESTLE analysis, Balanced Scorecard, Hoshin Kanri, ADKAR model

How the course runs

Training methodology

The course uses short instructor briefings to introduce methods, followed by structured case work, group analysis, simulations and individual application planning. Participants work with strategy, financial and performance data resembling executive management decisions in banks, public bodies, manufacturers and international programmes. Simulated executive reviews develop confidence in challenge, escalation and decision-making. Throughout the five days, participants assemble an application pack based on a current organisational priority, receiving instructor and peer feedback on its assumptions, measures and implementation logic.

Requirements and prerequisites

Participants should have experience managing a team, function, programme or significant workstream, and should understand how their organisation sets budgets, targets and priorities. Familiarity with basic financial terms such as revenue, cost, margin and cash flow is helpful. Participants should bring a current organisational challenge, strategic priority or improvement initiative to use during application work. No prior formal strategy qualification, MBA, project management certification, finance specialism or experience with named management frameworks is required.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should have experience managing a team, function, programme or substantial workstream. You do not need a strategy qualification, finance specialism or previous training in the frameworks used.

Bring a current organisational priority, improvement initiative or delivery problem that matters to your role. You may also bring non-confidential performance measures, plans or reports to inform your application pack.

The course suits department heads, senior managers, programme directors, business unit leaders, strategy managers and transformation leaders. It is designed for people who must convert organisational priorities into coordinated delivery.

Strategy courses often focus on analysis and strategic choice, while project management courses focus on planning and controlling individual projects. This course concentrates on the management system between them: priorities, portfolios, operating models, performance governance and executive action.

You will leave with an application pack built around a real or realistic management challenge. Its templates can be adapted for team planning, investment discussions, executive reviews and sponsor conversations.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours, for approximately 32.5 contact hours in total. Time is divided between instructor input, case analysis, group work, simulations and application planning.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.