Export Marketing and International Market Research Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Export Managers, International Sales Managers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-M-047

Before you join: Participants should have practical familiarity with their organisation's products or services, target customers and current sales process.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Export growth depends on selecting markets where demand, competitive conditions, regulations, channels and payment risk match the firm’s offer and operating capacity. Many export initiatives fail because teams rely on broad country data, distributor claims or assumptions carried over from domestic markets. This course gives participants a disciplined process for finding evidence, comparing opportunities and converting research into an export marketing plan that can be defended to management, partners and financiers.

Participants examine export readiness, country screening, international market research design, customer segmentation, competitor analysis, market entry choices, distributor assessment, export pricing and international marketing communications. They use PESTLE, Porter's Five Forces, STP, SWOT and the marketing mix to assess overseas opportunities. The course also addresses Incoterms 2020, payment conditions, documentation, product adaptation, digital channels and performance measures needed to manage an export programme after market entry.

Teaching combines concise instructor briefings with country-selection cases, research design work, competitor analysis, channel partner assessment, pricing scenarios and export-plan reviews. Participants work with realistic examples from manufactured goods, professional services, food products, healthcare supplies and technology offerings. Each participant leaves with a structured export market research and marketing plan pack, including a market-screening model, research brief, entry recommendation, buyer profile, distributor scorecard and implementation measures.

The course suits professionals responsible for developing international sales, marketing, business development or market intelligence activity. It is particularly useful where an organisation is entering a new country, reviewing weak export performance, selecting distributors or preparing an evidence-based case for investment in overseas growth.

What you will be able to do

  • Assess export readiness using product, capability, financial and compliance criteria
  • Screen and prioritise foreign markets using weighted country-attractiveness models
  • Design an international market research brief with defensible research questions
  • Analyse overseas customers, competitors and channels using STP and Five Forces
  • Select market-entry routes using control, risk, investment and speed criteria
  • Develop export prices using landed-cost calculations, Incoterms 2020 and margin targets
  • Evaluate distributors using a structured partner due-diligence scorecard
  • Produce an export marketing plan with actions, budgets, measures and review points

Benefits of attending

For you

  • Make defensible recommendations on which countries deserve export investment
  • Write research briefs that produce commercially useful market evidence
  • Challenge distributor claims using structured qualification and due-diligence criteria
  • Calculate export prices with clearer visibility of landed costs and margins
  • Present a practical export marketing case to senior decision-makers

For your organisation

  • Reduces spend on poorly matched countries, channels and market-entry proposals
  • Improves consistency in international market research and opportunity assessment
  • Strengthens distributor selection before contractual commitments are made
  • Protects export margins through better pricing, delivery-term and payment decisions
  • Creates measurable export marketing plans linked to commercial priorities

Course modules

10 modules over 5 days

Participants can assess whether an offer and organisation are prepared for export development.

  • Export readiness audit covering product, people, finance, production and compliance
  • Clarify export objectives using revenue, margin, market-share and risk measures
  • Product-market fit assessed against overseas customer needs and purchase conditions
  • Identify internal constraints affecting delivery capacity, after-sales support and credit
  • SWOT analysis distinguishes controllable strengths from external market conditions
  • Create an export opportunity statement with assumptions, evidence gaps and decisions

Participants can rank international markets using transparent commercial selection criteria.

  • Define market-selection criteria covering demand, access, competition, risk and fit
  • PESTLE analysis identifies political, economic, social, technological, legal and environmental factors
  • Build weighted scoring models for comparing candidate country markets
  • Use trade statistics to estimate import demand, growth and supplier concentration
  • Porter's Five Forces tests industry attractiveness and bargaining power
  • Prioritise markets through attractiveness-versus-capability matrices and sensitivity checks

Participants can design a focused research plan for an overseas market decision.

  • Frame management decisions before defining research objectives and information needs
  • Write research questions covering buyers, demand, competitors, channels and regulations
  • Distinguish secondary research, qualitative research and quantitative research purposes
  • Specify target respondents using buyer roles, sectors, locations and purchase influence
  • Select sampling approaches appropriate to market size, access and decision risk
  • Prepare a research brief with scope, sources, timings, budget and outputs

Participants can evaluate international data sources and convert evidence into commercial insight.

  • Assess source credibility, recency, coverage, methodology and commercial bias
  • Combine customs data, industry reports, interviews, trade fairs and digital evidence
  • Structure competitor intelligence using offer, price, channel, claims and service
  • Conduct expert interviews with neutral questions and evidence probes
  • Use triangulation to test conflicting findings from multiple market sources
  • Present findings through market facts, implications, assumptions and recommended actions

Participants can identify priority overseas buyer segments and adapt a value proposition.

  • Segment business markets by industry, application, size, location and buying behaviour
  • Apply STP to select segments and define market positioning
  • Map buying centres using user, influencer, buyer, gatekeeper and decider roles
  • Develop buyer personas from jobs, pains, gains and procurement criteria
  • Compare standardisation and adaptation choices for product, service and packaging
  • Translate product features into evidence-based value propositions for target segments

Participants can recommend market-entry routes and assess prospective channel partners.

  • Compare direct exporting, agents, distributors, licensing, franchising and joint ventures
  • Evaluate entry modes against control, investment, speed, risk and learning
  • Map route-to-market structures from importer through reseller to end user
  • Define distributor selection criteria covering coverage, capability, reputation and commitment
  • Conduct partner due diligence using references, financial checks and conflict analysis
  • Build distributor scorecards with weighted criteria, evidence and approval thresholds

Participants can construct export prices that reflect delivery costs, market conditions and target margins.

  • Build landed-cost calculations from factory price, freight, insurance, duties and fees
  • Apply Incoterms 2020 to allocate cost, risk, transport and documentation responsibilities
  • Set export prices using cost-plus, value-based and competitive pricing methods
  • Assess currency exposure, payment terms, credit risk and price validity
  • Compare distributor margins, retailer margins, discounts, rebates and promotional allowances
  • Prepare price quotations with assumptions, exclusions, delivery terms and validity periods

Participants can plan market-appropriate communications that support distributor and direct sales activity.

  • Adapt brand messages for cultural norms, buyer language and local proof
  • Set communication objectives using awareness, consideration, enquiry and conversion measures
  • Plan digital channels including search, professional networks, email and partner portals
  • Assess trade fairs against target buyers, meeting quality, cost and follow-up
  • Develop partner marketing programmes with co-funded campaigns and lead-handling rules
  • Check claims, labels, product information and promotional materials for local requirements

Participants can create an export marketing plan with accountable actions and performance measures.

  • Structure export plans around objectives, segments, strategy, tactics, budget and controls
  • Translate market research findings into prioritised commercial actions and owners
  • Build activity budgets covering research, travel, promotion, samples and channel support
  • Define KPIs for leads, conversion, revenue, margin, retention and partner performance
  • Use sales funnels to forecast pipeline value and identify conversion constraints
  • Set review cadences, corrective actions and escalation triggers for market plans

Participants can organise the first stages of export implementation and manage critical dependencies.

  • Sequence market-entry actions through milestones, dependencies, owners and decision gates
  • Create 90-day action plans for research, partner engagement and offer preparation
  • Assign RACI responsibilities across sales, marketing, finance, operations and legal teams
  • Maintain assumptions logs to monitor changing evidence and unresolved decisions
  • Prepare management recommendations using evidence, financial implications, risks and alternatives
  • Establish learning loops from customer feedback, distributor reports and sales results

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Export readiness assessment checklist
  2. Weighted country-screening model
  3. International market research brief template
  4. Buyer segment and value proposition canvas
  5. Distributor due-diligence scorecard
  6. Export marketing plan template

Who should attend

  • Export Managers — need evidence-based market priorities and entry plans
  • International Sales Managers — need stronger country, buyer and channel decisions
  • Marketing Managers — need to adapt propositions and communications for overseas buyers
  • Business Development Managers — need structured research before pursuing foreign opportunities
  • Market Research Analysts — need methods for international commercial research assignments
  • SME Owners and Directors — need disciplined choices before funding export expansion

Skills and tools covered

Export market screeningInternational research designMarket entry strategyDistributor evaluationExport pricingMarketing plan development

Tools and standards

PESTLE analysis, Porter's Five Forces, STP marketing model, Incoterms 2020

How the course runs

Training methodology

The course uses short instructor briefings to introduce methods, followed by case work based on international expansion decisions. Participants assess country data, frame research questions, compare competitors, profile buyers and evaluate channel partners in small groups. Pricing and entry-mode simulations test trade-offs between control, risk, speed and investment. Facilitated reviews connect each method to participants' own products, markets and commercial constraints. The final application-planning session converts the course material into immediate research, market-entry and marketing actions.

Requirements and prerequisites

Participants should have practical familiarity with their organisation's products or services, target customers and current sales process. Experience in sales, marketing, business development, trade operations or market research is useful. Participants should be comfortable interpreting basic commercial information such as prices, costs, sales volumes and competitor offers. Prior export experience is not required, and the course does not assume specialist knowledge of customs law, foreign languages, advanced statistics or econometric analysis. Those attending should bring a current or proposed export opportunity where possible.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should understand their own products or services and have some exposure to sales, marketing, business development or commercial analysis. Previous export responsibility is useful but not required; the course starts with export readiness and market-selection fundamentals.

Bring information about a current or proposed overseas market, product range, target customer and indicative price where available. Public market reports, distributor information and recent sales data are also useful, but no pre-course research is mandatory.

It is designed for export managers, international sales and marketing staff, business development managers, market researchers and leaders responsible for overseas growth decisions. It is suitable for firms starting to export and for established exporters reviewing country priorities or channel performance.

General marketing courses focus mainly on domestic customer acquisition, while trade compliance courses concentrate on customs, controls and documentation. This course connects market research, country selection, entry strategy, channel choice, pricing and export marketing planning.

Participants can use the screening model to compare markets, issue a structured research brief and assess prospective distributors. The templates also support a management paper for approving research spend, market entry or marketing investment.

The programme contains ten modules of approximately three contact hours, supported by guided application, discussion and breaks across five training days. Sessions run from 08:30 to 16:30, providing about 6.5 contact hours each day.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.