Course overview
Marketing teams face pressure to produce more content, personalise communications and respond faster to changing customer behaviour without weakening brand standards, factual accuracy or regulatory controls. Generative AI can reduce time spent on first drafts, content adaptation, research synthesis and creative variation, but poor prompting, unverified outputs and uncontrolled data use can create reputational, legal and commercial risk. Marketing professionals need a disciplined method for selecting worthwhile use cases and putting human review where it matters.
This five-day instructor-led course shows participants how to use generative AI for marketing strategy, audience research, campaign planning, copywriting, visual concepts, channel adaptation and performance analysis. Participants work with prompt briefs, few-shot prompting, message houses, customer journey maps, content operations boards and measurement frameworks. The course also addresses hallucination checks, copyright, privacy, brand safety, approval workflows and AI governance requirements relevant to regulated and customer-facing organisations.
Teaching combines short instructor briefings with marketing cases, group analysis, prompt development, campaign simulations and structured review sessions. Participants apply methods to realistic scenarios such as a bank product launch, NGO fundraising campaign, B2B lead-generation programme or retail retention initiative. Each participant leaves with a reusable generative AI marketing operating pack, including prompt templates, governance controls, a use-case roadmap and a 90-day adoption plan. Participants who complete the course receive a certificate of completion.
The course is suited to marketing professionals who already understand core campaign planning and want to introduce generative AI into day-to-day marketing work with clear commercial objectives and accountable controls.
