Generative AI for Marketing Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Marketing Managers, Digital Marketing Managers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-DM-053

Before you join: Participants should have practical experience planning, briefing, delivering or reviewing marketing campaigns.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Marketing teams face pressure to produce more content, personalise communications and respond faster to changing customer behaviour without weakening brand standards, factual accuracy or regulatory controls. Generative AI can reduce time spent on first drafts, content adaptation, research synthesis and creative variation, but poor prompting, unverified outputs and uncontrolled data use can create reputational, legal and commercial risk. Marketing professionals need a disciplined method for selecting worthwhile use cases and putting human review where it matters.

This five-day instructor-led course shows participants how to use generative AI for marketing strategy, audience research, campaign planning, copywriting, visual concepts, channel adaptation and performance analysis. Participants work with prompt briefs, few-shot prompting, message houses, customer journey maps, content operations boards and measurement frameworks. The course also addresses hallucination checks, copyright, privacy, brand safety, approval workflows and AI governance requirements relevant to regulated and customer-facing organisations.

Teaching combines short instructor briefings with marketing cases, group analysis, prompt development, campaign simulations and structured review sessions. Participants apply methods to realistic scenarios such as a bank product launch, NGO fundraising campaign, B2B lead-generation programme or retail retention initiative. Each participant leaves with a reusable generative AI marketing operating pack, including prompt templates, governance controls, a use-case roadmap and a 90-day adoption plan. Participants who complete the course receive a certificate of completion.

The course is suited to marketing professionals who already understand core campaign planning and want to introduce generative AI into day-to-day marketing work with clear commercial objectives and accountable controls.

What you will be able to do

  • Assess generative AI marketing use cases using value, feasibility, risk and data-readiness criteria
  • Create structured prompt briefs for audience research, campaign copy and creative concepts
  • Develop AI-assisted customer journey, content and channel plans aligned to marketing objectives
  • Produce campaign copy variants using AIDA, PAS, FAB and approved brand voice rules
  • Evaluate AI-generated research, claims, visuals and copy through source, quality and rights checks
  • Establish human review, approval and governance controls for generative AI marketing workflows
  • Measure AI-enabled campaign performance using baselines, A/B tests and commercial metrics
  • Prepare a 90-day generative AI marketing adoption plan with pilots, owners and decision gates

Benefits of attending

For you

  • Create stronger first drafts for campaign copy, briefs and content variants
  • Reduce time spent converting one campaign idea into multiple channel formats
  • Identify inaccurate, weak or non-compliant AI outputs before publication
  • Build a credible business case for AI marketing pilots and workflow changes
  • Lead informed discussions with agencies, technology vendors and internal risk teams

For your organisation

  • Shorter campaign production cycles through approved AI-assisted content workflows
  • More consistent brand voice across email, social, web and paid media assets
  • Lower publishing risk through source checks, approval gates and data controls
  • Better use-case selection based on commercial value, feasibility and risk
  • Clearer evidence of AI contribution through baseline metrics and controlled tests

Course modules

10 modules over 5 days

Participants can identify and prioritise generative AI use cases against marketing value, delivery feasibility and operational risk.

  • Generative AI model types, strengths, constraints and marketing use cases
  • Customer journey mapping identifies high-value content and service moments
  • Jobs-to-be-Done interviews translated into audience questions and content needs
  • Use-case prioritisation matrix scores value, feasibility, risk and data readiness
  • First-party, zero-party and public data boundaries for AI inputs
  • Marketing workflow decomposition separates judgment tasks from generative production tasks

Participants can construct repeatable prompts that produce marketing outputs with clear audience, brand and format controls.

  • STP decisions converted into model-readable audience and offer briefs
  • Brand positioning statements tested against category, competitor and customer language
  • Prompt briefs specify role, task, context, constraints and output format
  • Few-shot prompting uses approved examples to control tone and structure
  • Structured reasoning prompts request assumptions, alternatives and verification steps
  • Prompt versioning records inputs, outputs, owners and approval status

Participants can use generative AI to organise research while distinguishing evidence, inference and unsupported claims.

  • Search intent clusters built from queries, questions and content gaps
  • AI-assisted desk research separates source retrieval from claim generation
  • Source triangulation checks recency, authority, corroboration and commercial bias
  • Competitive messaging audits compare claims, proof points and calls-to-action
  • Hallucination checks require citations, source inspection and subject-matter review
  • Insight briefs distinguish observed evidence, inference and proposed tests

Participants can generate and review campaign copy variants that meet audience, conversion and brand requirements.

  • AIDA, PAS and FAB frameworks matched to campaign objectives
  • Message houses organise value propositions, proof points and objection handling
  • Copy prompts set audience, awareness stage, channel and conversion action
  • Email sequences maintain narrative progression, frequency and suppression rules
  • Landing-page variants apply message match, hierarchy and friction reduction
  • Editorial review checks accuracy, specificity, brand voice and prohibited claims

Participants can brief, assess and govern AI-generated visual concepts for marketing communications.

  • Creative briefs define concept, audience response, mandatories and production constraints
  • Text-to-image prompts control subject, composition, lighting, style and exclusions
  • Reference-image workflows preserve brand elements while generating new concepts
  • Accessibility checks cover alt text, contrast, captions and readable typography
  • Asset rights review distinguishes licensed material, public domain and permissions
  • Creative quality criteria assess distinctiveness, clarity, relevance and brand fit

Participants can adapt AI-assisted campaign content for channel, audience and decision-stage requirements.

  • Channel-content matrix maps formats to intent, audience and decision stage
  • Social content systems turn pillars into serial posts and response prompts
  • SEO content outlines combine entity coverage, search intent and internal links
  • Paid media variants align hooks, proof and calls-to-action with audiences
  • CRM personalisation rules distinguish behavioural triggers from inferred attributes
  • Repurposing workflows adapt core ideas without duplicating channel-native formats

Participants can design controlled workflows for generating, reviewing, approving and publishing AI-assisted marketing assets.

  • Human-in-the-loop workflow maps assign generation, review, approval and publication
  • Content operations boards define briefs, prompts, assets, deadlines and owners
  • Reusable prompt libraries store approved patterns, examples and guardrails
  • API and no-code automation use cases assessed before implementation
  • Quality assurance gates prevent unreviewed copy, imagery and data errors
  • Service-level agreements set turnaround times, escalation routes and accountability

Participants can apply data, intellectual property and brand safety controls to generative AI marketing activity.

  • Data classification identifies public, internal, confidential and restricted marketing information
  • PII minimisation removes unnecessary customer data from prompts and uploads
  • GDPR lawful basis, transparency and data-subject rights applied to AI use
  • Copyright review addresses training data, outputs, trademarks and attribution
  • Brand safety controls define prohibited topics, claims and image treatments
  • AI governance register records tools, owners, risks, controls and reviews

Participants can measure whether generative AI improves marketing efficiency, content quality and campaign outcomes.

  • Measurement framework links AI activities to funnel, efficiency and quality metrics
  • Baseline performance establishes comparison points before AI-enabled content deployment
  • A/B test design specifies hypothesis, variable, audience, sample and duration
  • Incrementality concepts distinguish correlation, attribution and causal campaign effects
  • Content scoring combines accuracy, brand fit, engagement and conversion signals
  • Performance dashboards separate operational metrics from commercial outcome measures

Participants can prepare a practical adoption roadmap for introducing generative AI into marketing operations.

  • Use-case roadmap sequences pilots, dependencies, owners, budgets and decision gates
  • Pilot charters state hypothesis, scope, success criteria and stop conditions
  • Change communications address marketer concerns, role shifts and review responsibilities
  • Vendor evaluation compares model capability, security, pricing, integration and support
  • Operating model defines central standards and local campaign adaptation rights
  • 90-day action plans schedule adoption milestones, metrics and governance reviews

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Generative AI marketing use-case prioritisation matrix
  2. Marketing prompt brief and approved prompt library
  3. Customer journey and channel-content planning template
  4. AI content quality, rights and brand safety checklist
  5. Human review and approval workflow map
  6. 90-day AI marketing adoption roadmap

Who should attend

  • Marketing Managers — responsible for campaign performance, team productivity and brand standards
  • Digital Marketing Managers — need practical methods for AI-assisted channel planning and optimisation
  • Content Marketing Managers — require controlled systems for creating and repurposing content
  • Brand Managers — need to protect positioning, voice, claims and visual identity
  • CRM and Lifecycle Marketers — need scalable personalisation within privacy and approval controls
  • Marketing Operations Managers — need repeatable workflows, governance records and performance reporting

Skills and tools covered

Prompt engineeringAI content governanceCampaign content planningBrand-safe copywritingMarketing experimentationAI workflow design

Tools and standards

ChatGPT, Claude, Google Gemini, Midjourney

How the course runs

Training methodology

The course uses short briefings to introduce methods, followed by case work, group exercises, campaign simulations and individual application planning. Participants analyse marketing briefs, develop prompt structures, review AI-generated outputs and make approval decisions against brand, legal and performance criteria. Cases reflect common buyer settings, including financial services, B2B sales, retail, public communications and nonprofit fundraising. Trainer feedback focuses on prompt quality, evidence checks, audience relevance, channel fit and practical workflow design.

Requirements and prerequisites

Participants should have practical experience planning, briefing, delivering or reviewing marketing campaigns. They should understand basic customer segmentation, campaign objectives, common digital channels and standard content formats such as email, social posts, landing pages or paid advertisements. Familiarity with a generative AI tool is useful but not required. Participants do not need programming skills, data science knowledge, API experience or advanced graphic design capability. The course focuses on professional marketing decisions, prompt design, content quality and controlled implementation rather than technical model development.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should understand the basics of marketing campaigns, audiences and digital channels. No coding, data science or prior generative AI experience is required.

Bring a laptop and, if permitted by your employer, examples of non-confidential marketing briefs, approved copy or campaign objectives. Do not bring customer data, confidential plans or restricted creative assets into public AI tools.

The course is designed for marketing managers, content specialists, digital marketers, brand teams, CRM professionals and marketing operations staff. It is most valuable for people responsible for planning, producing, approving or measuring marketing work.

This course focuses on marketing decisions and deliverables rather than general productivity tasks. It covers campaign strategy, content systems, brand voice, channel adaptation, measurement, copyright, privacy and approval controls.

Participants leave with templates for use-case assessment, prompt briefs, quality checks and workflow approvals. These can be adapted for an upcoming campaign, content calendar, CRM programme or agency briefing process.

The programme provides approximately 32.5 contact hours, normally delivered from 08:30 to 16:30 each day. Time is divided across ten modules covering strategy, prompting, research, content, creative work, governance, measurement and implementation planning.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.