Healthcare Facilities Maintenance Engineering Training Course
| Course code | SD-ME-062 |
|---|---|
| Duration | 5 days |
| Level | Intermediate |
| Category | Maintenance & Engineering |
| Delivery | Classroom or live online |
| Language | English |
| Certificate | Certificate of completion |
Course overview
Healthcare facilities engineering teams must keep critical utilities, clinical environments and building systems available while meeting strict life-safety, infection-control and accreditation expectations. A deferred preventive-maintenance task on an air-handling unit, emergency generator, medical gas alarm or fire door can become a patient-safety, operational and compliance issue. This course helps maintenance professionals move from reactive work-order management to risk-based, documented engineering control across acute-care and ambulatory healthcare settings.
Participants examine the operating systems that matter most in healthcare facilities: electrical distribution and emergency power, HVAC and pressure relationships, water systems, medical gas infrastructure, fire and life safety systems, and building automation. They learn to build asset criticality rankings, structure preventive-maintenance plans, interpret key requirements in NFPA 99, NFPA 101 and ASHRAE 170, manage impairment processes, and use CMMS data to measure reliability, backlog and maintenance performance. The course also addresses infection control risk assessments, utility shutdown planning, contractor control and evidence preparation for surveys.
Instruction combines engineering scenarios, maintenance records, compliance documentation and facilitated decision-making exercises. Participants work through a simulated hospital engineering portfolio, analysing failure risks, prioritising work and preparing operational controls for a planned shutdown. They leave with a practical Healthcare Facilities Maintenance Action Plan containing an asset-criticality matrix, PM improvement priorities, shutdown checklist, impairment communication workflow and dashboard measures that can be adapted to their own site.
The programme is designed for experienced facilities and maintenance personnel who work in hospitals, clinics, care campuses or healthcare property portfolios and need to connect technical maintenance decisions with patient safety, clinical continuity and regulatory readiness.
Course objectives
By the end of this course, participants will be able to:
- Develop an asset-criticality matrix for clinical, utility and life-safety equipment using consequence and likelihood criteria
- Create risk-based preventive-maintenance task plans for HVAC, emergency power, water and life-safety assets
- Interpret applicable maintenance implications of NFPA 99, NFPA 101 and ASHRAE 170 requirements
- Prepare a utility shutdown plan with clinical stakeholder approvals, contingency actions and restoration checks
- Conduct an equipment impairment assessment and document interim life-safety measures
- Analyse CMMS work-order data to calculate backlog, PM compliance, repeat failures and planned-work ratios
- Apply infection-control risk assessment controls to maintenance work in occupied clinical areas
- Produce a healthcare facilities maintenance action plan with prioritised improvements, owners and performance measures
Benefits of attending
For you
- Build confidence in making maintenance-priority decisions that account for patient impact and clinical-service continuity
- Gain practical evidence for progression into hospital facilities manager, chief engineer or estates leadership roles
- Learn to explain engineering risks, shutdown requirements and maintenance investment needs to non-technical clinical leaders
- Strengthen credibility during accreditation preparation by producing traceable maintenance and impairment documentation
- Apply repeatable methods for reducing reactive work and improving the reliability of critical healthcare infrastructure
For your organisation
- Improves prioritisation of maintenance resources around patient safety, utility resilience and clinical-service consequences
- Reduces avoidable outage risk through disciplined shutdown planning, stakeholder approval and restoration verification
- Creates more defensible compliance evidence for life-safety, utilities-management and environmental-control reviews
- Increases planned-work performance by using CMMS data to identify overdue PMs, repeat failures and backlog risks
- Supports better renewal and maintenance-budget decisions through asset criticality and condition-based prioritisation
Target competencies
Who should attend
- Healthcare Facilities Managers — who are accountable for reliable building operations, compliance evidence and maintenance budgets
- Hospital Maintenance Engineers — who plan, execute and document maintenance on critical plant and utility systems
- Chief Engineers — who supervise engineering teams and prioritise capital renewal, backlog and operational risk
- Healthcare Estates Managers — who coordinate maintenance services across hospitals, clinics or care campuses
- Clinical Engineering Coordinators — who need to align medical equipment dependencies with facility utility resilience
- Facilities Compliance and Safety Officers — who support survey readiness, impairment controls and corrective-action tracking
Requirements and prerequisites
Participants should have at least one to two years of experience in facilities maintenance, building services, hospital engineering or a related technical role. They should be familiar with work orders, preventive maintenance, basic HVAC and electrical terminology, and the distinction between corrective and planned work. Experience using a CMMS, such as IBM Maximo or an equivalent system, is helpful because exercises use work-order and asset-data examples. Participants do not need to be licensed engineers, code specialists or accreditation surveyors, and no advanced electrical calculations or design software skills are required.
Training methodology
The course is delivered through instructor-led technical briefings, guided review of hospital engineering records and practical workshops using a simulated healthcare facility. Participants assess asset registers, PM histories, shutdown requests, impairment notices and environmental-control scenarios in small groups. The instructor demonstrates how requirements from NFPA 99, NFPA 101 and ASHRAE 170 translate into maintenance decisions rather than treating standards as abstract reference material. Each day closes with an applied exercise, and the final session converts learning into a site-specific action plan with priorities, owners and measures.
Course outline
Day 1: Healthcare engineering risk and asset criticality
- Healthcare facility infrastructure and clinical-service dependencies
- Critical utility systems: power, HVAC, water, medical gas and communications
- Patient-safety consequences of infrastructure failure
- Asset hierarchy design for healthcare CMMS records
- Criticality scoring using safety, operational and compliance consequences
- Failure mode identification for high-risk facility assets
- Risk-based maintenance prioritisation and escalation criteria
Workshop: Participants build an asset-criticality matrix for a simulated hospital plant portfolio and identify the ten highest-priority maintenance risks.
Day 2: Preventive maintenance and regulatory control
- Preventive, predictive and corrective maintenance strategies
- PM task-plan design and acceptance criteria
- NFPA 99 maintenance implications for essential electrical and medical gas systems
- NFPA 101 life-safety maintenance evidence and deficiency control
- ASHRAE 170 ventilation, pressure relationship and environmental monitoring requirements
- Testing frequencies, records retention and traceable work-order closeout
- Managing deferred maintenance and risk-accepted work
Workshop: Participants revise incomplete PM task plans for an emergency generator, air-handling unit and medical gas alarm using compliance and reliability criteria.
Day 3: Critical utilities, shutdowns and impairments
- Electrical distribution and emergency-power failure response
- HVAC resilience for operating rooms, isolation rooms and pharmacies
- Domestic water management and water interruption controls
- Medical gas system isolation, alarm response and verification
- Planned utility shutdown workflow and clinical stakeholder sign-off
- Fire protection and life-safety impairment procedures
- Restoration testing, handback documentation and post-event review
Workshop: Teams prepare a utility shutdown package for replacement of a critical electrical panel, including contingency measures, communications and restoration checks.
Day 4: Maintenance operations, infection control and performance data
- Infection-control risk assessment for maintenance activities
- Dust containment, negative pressure and occupied-area work controls
- Contractor permits, competency checks and permit-to-work coordination
- IBM Maximo work-order fields, status controls and audit trails
- PM compliance, schedule compliance and maintenance backlog metrics
- Repeat-failure analysis and root-cause problem statements
- Maintenance dashboards for leadership and accreditation readiness
Workshop: Participants analyse a CMMS work-order extract to identify repeat failures, overdue critical PMs and a corrective maintenance improvement plan.
Day 5: Survey readiness and engineering improvement planning
- Healthcare engineering document-control structure
- Preparing maintenance evidence for accreditation and regulatory reviews
- Deficiency logging, corrective-action ownership and closure verification
- Capital renewal versus maintenance decision criteria
- Communicating technical risk to clinical and executive stakeholders
- Developing a 90-day facilities maintenance improvement roadmap
- Reviewing action-plan measures, governance and reporting cadence
Workshop: Participants complete and present a Healthcare Facilities Maintenance Action Plan with risk priorities, PM actions, shutdown controls, owners and performance measures.
Tools & standards covered
IBM Maximo, NFPA 99 Health Care Facilities Code, NFPA 101 Life Safety Code, ASHRAE Standard 170
A typical training day
| 08:30 – 10:30 | First session |
| 10:30 – 10:45 | Refreshment break |
| 10:45 – 12:30 | Second session |
| 12:30 – 13:30 | Lunch and networking |
| 13:30 – 15:00 | Third session |
| 15:00 – 15:15 | Refreshment break |
| 15:15 – 16:30 | Workshop and daily review |
Live online deliveries follow the same structure in the East Africa Time zone, with shorter screen blocks and longer breaks.
What the fee includes
- Instruction by a practitioner facilitator
- Full course workbook and materials
- Exercise files, templates and case studies
- Certificate of completion
- Refreshments and lunch (classroom deliveries)
- Post-course application plan
- Facilitator follow-up on request
- Group rates from five participants
How you can take this course
Classroom
Scheduled sessions in Nairobi, Mombasa, Kigali, Dar es Salaam, Dubai and Cape Town.
Live online
The same facilitator and materials, delivered live for distributed teams and individuals.
In-house
Delivered privately for your team, at your offices or a venue of your choice, tailored to your context. Request a proposal.
Certification
Participants who complete the full five days receive the Skillset Development Certificate of Completion, stating the course title, course code, dates and delivery format — suitable for professional-development records and employer reimbursement.
Frequently asked questions
Upcoming sessions
New dates are being scheduled. Ask us about the next session or an in-house delivery for your team.
Ask about datesGroup of 5+?
Request in-house delivery or group rates →Related courses in Maintenance & Engineering
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