Course overview
Learning programmes often underperform because they begin with requested content rather than a defined performance need. Teams may invest in workshops, e-learning and expert time without identifying root causes, target behaviours, workplace constraints or evidence of success. Learning professionals need to distinguish a learning requirement from process, policy, technology, management or resourcing issues before committing to a solution.
This course teaches participants to design structured learning programmes from needs analysis through evaluation. Participants use ADDIE, Bloom's taxonomy, Gagné's Nine Events, Universal Design for Learning and Kirkpatrick's evaluation model to define audiences, write measurable objectives, map content, select learning methods, create assessments and plan transfer. The course addresses classroom, virtual, blended and self-directed formats, with attention to accessibility, quality assurance, governance and maintenance.
Teaching combines focused instructor briefings, analysis of realistic cases, group design work, facilitated critiques, assessment design tasks and programme planning. Cases reflect common corporate, public-sector and regulated settings, such as onboarding customer-service teams, improving manager performance reviews and introducing new compliance procedures. Participants leave with a completed learning programme design pack for a current or planned initiative, including a needs-analysis brief, programme architecture, objective set, assessment blueprint and evaluation plan.
The course suits learning and development professionals who already contribute to training delivery, content development or talent initiatives and now need a repeatable method for designing programmes that support measurable workplace performance.