Private Banking and Wealth Management Training Course

Participants can gather and organise the information required for a private-client financial profile.

• Structured discovery interviews covering family, assets, liabilities, income and objectives
• Balance sheet mapping for personal, business, trust and jointly held assets
• Cash-flow analysis separating recurring spending, irregular needs and planned capital events
• Source-of-wealth and source-of-funds questioning for financial-crime risk assessment
• Life-event triggers including business sale, divorce, inheritance and retirement
• Client relationship maps identifying decision-makers, influencers, attorneys and beneficial owners

Participants can assess investor risk capacity, risk tolerance and suitability evidence.

• Risk tolerance, risk capacity and loss tolerance distinguished during suitability assessment
• Behavioural finance biases affecting investment decisions, panic selling and return expectations
• MiFID II client classification: retail, professional and eligible counterparty criteria
• Suitability records linking objectives, knowledge, experience, finances and investment horizon
• Capacity-for-loss assessment using liquidity needs, income stability and liability commitments
• Documenting informed client decisions when recommendations differ from stated preferences

Participants can prepare an Investment Policy Statement for a defined client relationship.

• Investment Policy Statement sections: objectives, constraints, governance and review requirements
• Return objectives expressed in real, nominal, income and total-return terms
• Liquidity constraints quantified through cash reserves, commitments and time horizons
• Investment restrictions covering ethics, concentration limits, currencies and prohibited securities
• Advisory, discretionary and execution-only mandates compared for authority and accountability
• Benchmark selection aligned with strategic allocation, mandate scope and reporting currency

Participants can explain major asset classes and product structures to private clients.

• Equities assessed through growth, income, valuation, volatility and concentration characteristics
• Fixed-income instruments compared by duration, credit quality, yield and liquidity
• Mutual funds, ETFs and segregated mandates evaluated for costs and governance
• Structured products assessed for payoff profile, issuer risk, barriers and liquidity
• Private equity, private debt and real assets examined for lock-up risk
• Foreign exchange exposure measured against client spending, liabilities and reporting currency

Participants can build a diversified portfolio aligned with an Investment Policy Statement.

• Modern Portfolio Theory used to balance expected return, volatility and correlation
• Strategic asset allocation set from objectives, horizon, constraints and risk budget
• Diversification tested across asset classes, regions, sectors, currencies and issuers
• Core-satellite portfolio construction separating strategic holdings from active convictions
• Rebalancing rules defined through calendar, threshold and cash-flow methods
• Concentration risk measured for founder shares, employer stock and single-property exposure

Participants can review portfolio performance, risk and mandate adherence with clients.

• Time-weighted and money-weighted returns selected for appropriate performance reporting
• Benchmark-relative performance separated into allocation, selection and currency effects
• Risk-adjusted measures including Sharpe ratio, drawdown and value-at-risk interpretation
• Portfolio drift identified against target allocation, limits and client restrictions
• Review meeting agendas connect performance, life changes, markets and required actions
• Client reporting translated into clear explanations of returns, risk and fees

Participants can evaluate private-client lending needs within a wider wealth plan.

• Securities-backed lending assessed through loan-to-value, collateral quality and concentration limits
• Liquidity planning compares portfolio withdrawals, term loans, overdrafts and asset sales
• Affordability analysis considers recurring income, debt service and contingent obligations
• Margin call scenarios tested against market declines, collateral haircuts and currency movements
• Commercial, residential and aircraft finance considered within client balance-sheet analysis
• Credit proposals document purpose, repayment source, security and relationship profitability

Participants can identify wealth-planning needs and refer issues to appropriate specialists.

• Estate planning objectives address control, succession, liquidity and family fairness
• Trusts, foundations and holding companies compared at a conceptual planning level
• Tax residency questions flagged before cross-border investment, lending or relocation decisions
• FATCA and Common Reporting Standard reporting triggers identified from client circumstances
• Business succession planning connects ownership transfer, valuation and funding requirements
• Specialist referral notes define facts, client questions, deadlines and required documentation

Participants can recognise and escalate financial-crime indicators in private wealth relationships.

• Customer due diligence refreshes triggered by ownership, activity and risk-profile changes
• Enhanced due diligence applied to politically exposed persons and high-risk jurisdictions
• Transaction monitoring red flags include unusual transfers, layering and third-party payments
• Adverse media screening assessed for relevance, credibility, recency and escalation
• Sanctions exposure checked across clients, counterparties, vessels and beneficial owners
• Suspicious activity escalation records facts, rationale, supporting evidence and confidentiality

Participants can manage conflicts, product governance and fair client treatment obligations.

• Conflicts registers capture remuneration, proprietary products, referrals and personal dealing
• Product governance links target market, distribution strategy and negative target market
• Fee disclosure explains advisory charges, fund costs, spreads and lending margins
• Inducements assessed against client interests, disclosure requirements and internal policy
• Vulnerable client indicators considered during advice, communications and complaint handling
• Ethical decision framework tests legality, policy compliance, fairness and reputational impact

Participants can create a structured relationship plan for an affluent private client.

• Client service plans define contact cadence, review themes, owners and escalation routes
• Needs-based questioning uncovers unstated concerns, family dynamics and future decisions
• Referral management coordinates investment, credit, planning, trust and corporate specialists
• Meeting preparation uses client history, portfolio events, open actions and market relevance
• Complaint handling follows acknowledgement, investigation, communication and root-cause analysis
• Client retention indicators include asset outflows, reduced engagement and unresolved service failures

Participants can present suitable wealth recommendations clearly and handle client challenge.

• Recommendation structures connect client objectives, evidence, options, risks and next actions
• Plain-language explanations distinguish volatility, permanent loss, liquidity and market timing
• Scenario analysis illustrates downside outcomes, recovery periods and funding shortfalls
• Objection handling addresses fees, underperformance, risk concerns and external advice
• Decision logs record alternatives considered, client questions, acceptance and follow-up actions
• Meeting close techniques confirm responsibilities, documentation and review timing

Participants can assess specialist investment requests against client needs and product risks.

• Private market due diligence reviews manager strategy, fees, liquidity and valuation methods
• ESG preferences translated into exclusions, integration, thematic allocation and stewardship choices
• Greenwashing indicators tested against fund documentation, methodology and reporting evidence
• Structured product suitability checked against payoff scenarios, complexity and exit restrictions
• Product comparison matrices assess return drivers, risks, costs, tax and operational features
• Due diligence records distinguish approved products, exceptions and prohibited recommendations

Participants can map the controls supporting accurate and timely private-client service.

• Front-to-back workflow traces onboarding, trading, settlement, reporting and periodic review
• Client data quality checks cover ownership, tax status, mandates and contact permissions
• Trade-order controls separate advice, approval, execution, confirmation and record retention
• Operational risk registers capture failed instructions, valuation errors and service breakdowns
• Key risk indicators monitor overdue reviews, documentation gaps and complaint trends
• Escalation matrices assign ownership for suitability, credit, conduct and financial-crime issues

Participants can plan ethical relationship growth based on client needs and referral discipline.

• Ideal client profiles define asset potential, complexity, referral source and fit
• Referral conversations request introductions without compromising confidentiality or client trust
• Relationship profitability reviews combine revenue, credit usage, service cost and risk
• Wallet-share analysis identifies externally held assets, lending needs and specialist opportunities
• Business-owner propositions connect corporate banking events with personal wealth planning
• Pipeline discipline records next steps, conversion evidence and suitability before product discussion

Participants can build, review and present a complete private-client advisory recommendation with supporting controls.

• Client fact find consolidates family, financial, tax, ownership and liquidity information
• Risk profile and suitability assessment justify the proposed client classification
• Investment Policy Statement defines objectives, constraints, allocation and review arrangements
• Portfolio recommendation explains holdings, diversification, expected risks, costs and rebalancing
• Lending and wealth-planning recommendations address funding, succession and specialist referrals
• Compliance file records financial-crime checks, conflicts, disclosures and decision rationale