Production Planning and Control Training Course

Duration 10 days 19 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Production Planners, Production Supervisors and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 9 Nov 2026 Course code SD-OM-033

Before you join: Participants should have basic familiarity with how their organisation produces, assembles, processes or fulfils customer demand.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Production planning and control determines whether customer demand can be met at the promised date, cost and quality level without carrying unnecessary inventory or overloading people and equipment. Many operations face recurring shortages, expediting, schedule changes, excess work in progress and poor delivery performance because demand, materials, capacity and shop-floor priorities are planned separately. This course addresses the practical decisions that connect sales forecasts and customer orders to executable production plans.

Participants learn to structure a planning system from demand management through aggregate planning, master production scheduling, material requirements planning, capacity planning, detailed scheduling and shop-floor control. They apply forecasting methods, inventory policies, bills of material, lead-time logic, MRP exception messages, finite-capacity scheduling and performance measures. The course also covers the role of ERP data, supplier reliability, maintenance constraints, quality holds and recovery planning when actual production differs from plan.

Teaching combines short instructor briefings with manufacturing and service operations cases, planning simulations, spreadsheet-based calculations, group analysis and individual application planning. Participants progressively build a production planning and control pack using their own operating context or a supplied case. They leave with reusable planning templates, a master schedule, material and capacity analyses, dispatching controls and an improvement action plan.

The course suits professionals responsible for converting demand into production, service delivery or fulfilment plans. It is relevant to discrete manufacturing, process industries, food and beverage, pharmaceuticals, utilities, maintenance operations, logistics, healthcare support services and project-based production environments.

What you will be able to do

  • Construct a demand plan using forecast accuracy measures and order intelligence
  • Develop an aggregate production plan balancing demand, capacity, inventory and workforce
  • Create a master production schedule using time fences, available-to-promise and planning bills
  • Run material requirements planning from bills of material, inventory records and lead times
  • Assess capacity requirements using routing data, work-centre loads and finite-capacity checks
  • Sequence production orders using dispatching rules, constraint analysis and changeover priorities
  • Control shop-floor execution through status reporting, exception management and recovery actions
  • Present an integrated production planning and control pack for an operating scenario

Benefits of attending

For you

  • Produce credible material and capacity plans rather than relying on expediting
  • Diagnose why schedules fail using demand, inventory and shop-floor evidence
  • Make clearer trade-offs between service, inventory, cost and capacity
  • Use MRP outputs and exception messages with informed professional judgement
  • Present production risks and recovery actions clearly to operations leadership

For your organisation

  • Fewer material shortages and emergency purchases through disciplined planning parameters
  • Improved on-time delivery through realistic capacity and schedule commitments
  • Lower work-in-progress and finished-goods inventory through better production synchronisation
  • Reduced overtime and expediting through earlier visibility of constraints
  • More reliable planning decisions supported by shared measures and escalation rules

Course modules

19 modules over 10 days

Participants can map the decisions, data and control points in an end-to-end production planning system.

  • Production planning decisions linked from demand signal to customer delivery
  • Planning horizons, decision frequencies and ownership across operational control levels
  • Push, pull and hybrid production systems compared using demand characteristics
  • Customer order decoupling point and its effect on inventory positioning
  • Plan, source, make and deliver flows mapped with SCOR terminology
  • Core planning data: items, routings, bills, calendars and lead times

Participants can prepare a demand plan that combines historical patterns, customer intelligence and forecast error measures.

  • Demand history cleaned for outliers, promotions, returns and one-off orders
  • Moving average and exponential smoothing forecasts calculated from monthly demand
  • Seasonal indices applied to forecast recurring peaks and troughs
  • Mean absolute deviation and MAPE used to monitor forecast error
  • Sales intelligence incorporated through documented forecast overrides and assumptions
  • Demand plan segmented by product family, customer class and volatility

Participants can set inventory planning parameters appropriate to item value, variability and replenishment risk.

  • ABC analysis prioritises control effort using annual consumption value
  • XYZ classification distinguishes stable, variable and intermittent demand patterns
  • Safety stock calculated from demand variability, lead time and service targets
  • Reorder point set from expected demand during replenishment lead time
  • Economic order quantity tested against storage, ordering and capacity constraints
  • Cycle counting plans protect record accuracy for high-priority inventory items

Participants can develop an aggregate plan that balances forecast demand with workforce, inventory and capacity options.

  • Product families formed using similar resources, demand patterns and planning needs
  • Level, chase and mixed strategies compared against operating constraints
  • Aggregate capacity calculated from staffing, shifts, utilisation and available hours
  • Inventory build-ahead evaluated for seasonal demand and storage limitations
  • Overtime, subcontracting and temporary labour assessed as capacity alternatives
  • Rough cost comparison supports selection of an aggregate planning strategy

Participants can prepare an S&OP review that identifies demand-supply gaps and required management decisions.

  • S&OP cycle aligns demand review, supply review and executive decisions
  • Product-family demand compared with aggregate capacity and inventory projections
  • Planning assumptions logged for prices, promotions, staffing and supplier availability
  • Demand-supply gaps translated into choices requiring management approval
  • Pre-S&OP meeting prepares scenarios, risks and recommended actions
  • Executive S&OP decisions converted into accountable implementation actions

Participants can create a master production schedule that converts aggregate decisions into item-level supply commitments.

  • Master scheduling selects end items driving material and capacity requirements
  • Time-phased demand combines customer orders, forecasts and available inventory
  • Projected available balance calculated across the master schedule horizon
  • Available-to-promise quantities protect realistic customer commitment dates
  • Demand time fences control changes close to scheduled production
  • Planning time fences distinguish fixed, slushy and liquid schedule periods

Participants can assess product structure data and identify errors that distort material planning results.

  • Single-level and multilevel bills represent parent-component relationships accurately
  • Low-level coding determines correct sequence for MRP netting calculations
  • Phantom bills simplify planning for non-stocked intermediate assemblies
  • Planning bills support forecast-driven families and optional product features
  • Engineering change control protects effective dates and revision accuracy
  • Bill accuracy audits compare system structures with actual production requirements

Participants can calculate time-phased material requirements and interpret planned order recommendations.

  • Gross requirements exploded from master schedules through multilevel bills
  • Netting subtracts scheduled receipts and available inventory from gross demand
  • Lot-for-lot, fixed-order and periodic-order quantities compared for material control
  • Lead-time offsetting establishes planned order release dates for components
  • Planned order receipts generate dependent demand at lower bill levels
  • MRP exception messages prioritise expedite, defer, cancel and reschedule actions

Participants can align purchase planning with supplier capability, order policies and supply-risk controls.

  • Purchase requisitions converted into supplier schedules and release instructions
  • Supplier lead-time performance measured using promised and actual receipt dates
  • Order coverage reports expose components at risk of production shortage
  • Minimum order quantities reconciled with demand, storage and cash constraints
  • Supplier capacity constraints escalated through documented shortage management routines
  • Inbound delivery schedules synchronised with receiving capacity and production needs

Participants can test the master schedule against critical-resource capacity before releasing detailed plans.

  • Critical resources identified from bottlenecks, long lead times and scarce skills
  • Rough-cut capacity loads derived from master schedule quantities and standards
  • Capacity profiles show weekly load against available critical-resource hours
  • Overload resolution considers sequence changes, overtime, outsourcing and demand shifts
  • Demonstrated capacity distinguishes theoretical equipment hours from achievable output
  • Master schedule revisions documented after critical-capacity feasibility checks

Participants can calculate work-centre loads and evaluate capacity adjustments using routing and calendar data.

  • Routings define operations, work centres, run times and setup times
  • Capacity requirements calculated from planned orders and operation standards
  • Infinite loading reveals total work demand before capacity constraint decisions
  • Finite loading assigns work within available work-centre capacity limits
  • Queue, move and wait times incorporated into manufacturing lead-time estimates
  • Load reports identify overloaded work centres and timing of corrective action

Participants can sequence work orders using dispatching rules, due-date priorities and changeover constraints.

  • Forward scheduling calculates completion dates from planned release dates
  • Backward scheduling establishes latest feasible starts from customer due dates
  • First-come, earliest-due-date and shortest-processing-time rules compared
  • Critical ratio identifies orders requiring immediate scheduling attention
  • Sequence-dependent setup matrix reduces lost capacity from product changeovers
  • Gantt charts communicate machine loading, order sequence and schedule conflicts

Participants can protect constrained resources and improve flow using Theory of Constraints methods.

  • Constraint identification uses throughput, queue length and utilisation evidence
  • Drum-buffer-rope synchronises release rates with constrained-resource output
  • Protective capacity placed before constraints and customer-facing operations
  • Buffer management signals distinguish normal variation from urgent intervention
  • Throughput accounting compares decisions using throughput, inventory and operating expense
  • Constraint elevation options assessed after fully exploiting existing capacity

Participants can control released orders through accurate status reporting, dispatch lists and escalation routines.

  • Order release authorises work only when materials, capacity and documents exist
  • Dispatch lists rank work by due date, priority and resource availability
  • Operation reporting captures starts, completions, quantities, scrap and downtime
  • Work-in-progress visibility compares actual order status with planned progress
  • Andon escalation triggers rapid response to quality, equipment and material issues
  • Daily control meetings assign owners for delayed orders and recovery actions

Participants can incorporate quality losses, maintenance needs and operational reliability into production plans.

  • Overall equipment effectiveness separates availability, performance and quality losses
  • Preventive maintenance windows incorporated into work-centre capacity calendars
  • Quality hold status prevents unavailable stock from appearing as usable supply
  • First-pass yield adjusts material requirements for expected process losses
  • Failure mode and effects analysis identifies planning-critical equipment risks
  • Reliability data informs contingency capacity and recovery lead-time assumptions

Participants can build a balanced performance scorecard for planning accuracy, flow, delivery and inventory control.

  • On-time-in-full measured against confirmed quantity and delivery-date commitments
  • Schedule adherence compares completed production with frozen schedule requirements
  • Plan attainment measures actual output against authorised production targets
  • Inventory turns connect stock investment with annual material consumption
  • Manufacturing cycle time tracks elapsed time from release through completion
  • Daily visual boards display targets, actuals, losses and corrective actions

Participants can define data ownership, planning controls and exception workflows for ERP-supported operations.

  • Item master governance assigns ownership for lead times and planning parameters
  • Transaction discipline preserves inventory, order status and capacity-data accuracy
  • ERP planning runs scheduled around cut-off times and data validation
  • Exception dashboards separate urgent shortages from routine planning messages
  • Change control records approved revisions to schedules, bills and routings
  • Planning calendar defines review meetings, freeze points and escalation deadlines

Participants can assess production disruptions and develop structured recovery plans that protect customer commitments.

  • Shortage triage ranks affected orders by customer, margin and delivery impact
  • Recovery scenarios test overtime, resequencing, substitutes and alternate suppliers
  • Material substitution requires approved specifications, quality checks and traceability
  • Capacity loss quantified using downtime duration, backlog and recovery-rate assumptions
  • Customer communication plans state revised dates, allocations and escalation contacts
  • Post-incident reviews identify parameter changes and preventive control actions

Participants can build, review and present a complete production planning and control pack for a defined operating scenario.

  • Demand forecast and assumptions assembled into an approved planning baseline
  • Aggregate plan balances service, inventory, workforce and cost targets
  • Master schedule demonstrates available-to-promise and time-fence control
  • MRP and capacity analyses identify material shortages and overloaded resources
  • Shop-floor dispatching plan specifies priorities, status controls and escalation rules
  • Performance scorecard and recovery actions support management review presentation

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Demand forecasting and accuracy workbook
  2. Aggregate production planning template
  3. Master production schedule template
  4. MRP and capacity requirements analysis
  5. Shop-floor dispatching and escalation checklist
  6. Integrated production planning and control pack

Who should attend

  • Production Planners — need reliable plans for materials, capacity and customer commitments
  • Production Supervisors — need clear priorities and practical control of daily execution
  • Supply Chain Analysts — need to connect demand, inventory and supply planning decisions
  • Operations Managers — need visibility of constraints, delivery risks and planning performance
  • Materials Managers — need better control of inventory parameters and replenishment signals
  • Continuous Improvement Specialists — need data-based methods for stabilising production flow

Skills and tools covered

Demand planningMaster schedulingMaterial requirements planningCapacity planningShop-floor controlProduction performance analysis

Tools and standards

Sales and Operations Planning, Material Requirements Planning, Capacity Requirements Planning, Theory of Constraints

How the course runs

Training methodology

The course uses short briefings to introduce planning logic, followed by cases drawn from manufacturing, maintenance, fulfilment and process operations. Participants calculate forecasts, inventory requirements, capacity loads and schedule priorities using supplied data and spreadsheet templates. Small-group work examines trade-offs between customer service, cost, inventory and available capacity. Simulations show how disruptions affect a plan and how planners respond. Each participant develops an application pack for a selected operation, receiving instructor feedback before the final presentation.

Requirements and prerequisites

Participants should have basic familiarity with how their organisation produces, assembles, processes or fulfils customer demand. Experience reading production orders, inventory reports, work orders, routings, forecasts or delivery schedules is helpful. Participants should be comfortable with simple spreadsheet calculations, including percentages, averages and sorting data. No prior use of MRP or ERP planning modules is required, and advanced mathematics is not needed. The course explains planning terminology before applying it to calculations and operating decisions.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should understand the basic flow of work, materials or customer orders in your operation and be comfortable with simple spreadsheet calculations. Prior experience with MRP, ERP planning modules or formal operations qualifications is not required.

Bring a laptop if possible, plus non-confidential examples of your forecasts, production schedules, inventory reports or recurring planning issues. Supplied case data and templates are available for participants who cannot use workplace information.

It is designed for planners, supervisors, materials staff, supply chain analysts and operations managers with responsibility for production or fulfilment performance. It also suits improvement specialists who need to understand the planning system behind shop-floor results.

This course concentrates on converting demand into executable production plans and controlling work through completion. It covers inventory as a planning input, but gives greater attention to master scheduling, MRP, capacity, sequencing and shop-floor control.

Participants leave with planning templates and an integrated pack that can be adapted to their own product families, work centres and reporting cycles. The methods can be applied to manufacturing, maintenance, fulfilment and service operations with repeatable demand and capacity constraints.

The first week establishes demand, inventory, aggregate planning, master scheduling and material planning foundations. The second week focuses on capacity, sequencing, shop-floor execution, performance control, disruption response and the final capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.