Public Affairs and Government Relations Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Public Affairs Manager, Government Relations Officer and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 9 Nov 2026 Course code SD-PRC-038

Before you join: Participants should have some experience in communications, regulatory affairs, corporate affairs, policy, stakeholder engagement or external relations.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Public affairs teams must convert policy developments, political priorities and stakeholder concerns into decisions that protect organisational interests and support legitimate public-policy goals. This requires more than media relations or informal access to officials. Practitioners need a clear mandate, credible evidence, disciplined engagement plans and sound judgement when working with ministers, civil servants, regulators, legislators, associations, communities and advocacy groups.

This course develops the working methods used to plan and deliver public affairs and government relations programmes. Participants analyse political and policy systems, identify decision-makers and influencers, track policy processes, assess stakeholder positions and set public affairs objectives. They build persuasive policy narratives, develop evidence-led positions, plan meetings with public officials, manage consultations, form coalitions and handle contentious issues. The course also addresses lobbying rules, ethics, political risk, media scrutiny, digital engagement, governance and performance measurement.

Teaching combines short instructor briefings with realistic cases drawn from regulated industries, infrastructure, financial services, health, technology, extractives and public-service delivery. Participants use their own organisational issue, where appropriate, to build practical work through both weeks. They leave with a complete public affairs and government relations plan, supported by stakeholder analysis, policy position materials, engagement tools, a risk register, governance arrangements and measurement measures. The final capstone requires participants to present and defend their plan to a review panel.

The course is suited to communications, public affairs, regulatory, corporate affairs, sustainability and business leaders who already work with external stakeholders and need a more structured approach to policy influence. It is also relevant to managers responsible for commissioning or overseeing external public affairs advisers.

What you will be able to do

  • Analyse political institutions, policy cycles and decision rights affecting a defined issue
  • Map stakeholders using power-interest analysis and prioritise engagement actions
  • Develop an evidence-led policy position paper and supporting message house
  • Plan ethical meetings with public officials using objectives, asks and follow-up records
  • Design consultation responses that address statutory questions, evidence and implementation effects
  • Build coalition strategies using partner criteria, shared objectives and governance rules
  • Measure public affairs activity through outcomes chains, indicators and reporting dashboards
  • Present a complete public affairs and government relations plan for a live issue

Benefits of attending

For you

  • A repeatable method for turning policy developments into engagement priorities
  • Stronger credibility when briefing senior leaders on political and regulatory issues
  • Practical tools for planning meetings with officials, legislators and regulators
  • A defensible approach to advocacy ethics, disclosure and records management
  • A completed public affairs plan applicable to an active organisational issue

For your organisation

  • Earlier identification of policy threats, opportunities and decision points
  • More consistent messages across government relations, communications and business teams
  • Better prepared consultation responses supported by evidence and implementation insight
  • Clearer governance for external engagement, approvals, records and political risk
  • Stronger return from public affairs activity through defined outcomes and measurement

Course modules

20 modules over 10 days

Participants can define a public affairs mandate, scope and decision authority for their organisation.

  • Distinguishing public affairs, government relations, lobbying and corporate communications mandates
  • Mandate statements linked to organisational strategy, licence conditions and policy exposure
  • Defining internal clients, service boundaries and escalation responsibilities clearly
  • RACI matrices for public affairs decisions, approvals and accountabilities
  • Separating legitimate advocacy from political activity and campaign communications
  • Setting annual priorities through materiality, urgency and organisational impact

Participants can identify the institutions, roles and formal decision rights relevant to an issue.

  • Mapping executive, legislative, regulatory and judicial decision-making roles
  • Ministerial offices, civil service functions and agency accountabilities
  • Committee systems, parliamentary questions and legislative scrutiny mechanisms
  • Local government powers, planning authorities and devolved administrations
  • Tracing statutory authority from primary law to delegated regulations
  • Identifying formal decision owners before approaching influential intermediaries

Participants can locate an issue within the policy cycle and identify intervention points.

  • Policy-cycle stages from agenda setting through implementation and evaluation
  • Reading green papers, white papers, bills and explanatory memoranda
  • Legislative stages, amendment windows and committee evidence opportunities
  • Regulatory rulemaking, impact assessments and implementation guidance development
  • Timing engagement around consultations, budget cycles and election periods
  • Building policy calendars with owners, milestones and intervention dates

Participants can assess the external forces and political conditions shaping a public affairs issue.

  • PESTLE analysis focused on policy drivers, constraints and emerging signals
  • Horizon scanning sources including legislative trackers, consultations and regulator notices
  • Separating confirmed developments, credible signals and unsupported political speculation
  • Scenario planning using drivers, uncertainties and plausible policy outcomes
  • Assessing election cycles, manifestos and changes in ministerial priorities
  • Issue briefs structured around context, implications, options and recommended action

Participants can map stakeholder influence, positions and engagement priorities using a defensible method.

  • Power-interest grids for prioritising public affairs stakeholders and engagement effort
  • Mapping supporters, opponents, undecided actors and potential conveners
  • Stakeholder salience assessed through power, legitimacy and urgency
  • Recording interests, stated positions, relationships and likely objections
  • Network mapping to identify brokers, gatekeepers and informal influencers
  • Prioritisation criteria balancing influence, relevance, access and relationship quality

Participants can translate a policy issue into a focused public affairs strategy and action plan.

  • Problem definitions distinguishing symptoms, root causes and policy consequences
  • SMART objectives framed around decisions, behaviours or policy changes
  • Theory of Change linking activities, outputs, outcomes and assumptions
  • Selecting direct engagement, coalition work, consultation or public communications
  • Sequencing actions against policy milestones and stakeholder availability
  • Resource plans covering budget, expertise, senior sponsorship and external advisers

Participants can produce a persuasive, evidence-led policy position and message architecture.

  • Position papers structured around issue, evidence, recommendation and implementation
  • Message houses connecting core proposition, proof points and audience messages
  • Framing policy asks through public benefit, feasibility and fairness
  • Developing clear asks that specify decision, owner and requested timing
  • Anticipating counterarguments using rebuttal matrices and evidence sources
  • Tailoring narratives for officials, legislators, regulators, communities and investors

Participants can select and present evidence that supports credible public policy recommendations.

  • Evidence hierarchies for research, administrative data, expert opinion and case studies
  • Testing source quality, relevance, recency, independence and methodological limits
  • Cost-benefit analysis principles for policy options and implementation choices
  • Using impact assessment evidence without overstating causation or certainty
  • Translating technical findings into decision-ready charts, tables and briefings
  • Citing sources, assumptions and data limitations transparently in policy materials

Participants can prepare, conduct and follow up meetings with public officials effectively.

  • Meeting objectives aligned to stakeholder interests, decision stage and clear asks
  • Briefing packs containing context, attendee roles, messages and evidence
  • Opening conversations with public value before organisational benefit
  • Questioning techniques that reveal concerns, constraints and decision criteria
  • Meeting records capturing commitments, permissions, risks and follow-up actions
  • Following up with concise correspondence, agreed materials and next steps

Participants can manage consultation responses that are evidence-led, coordinated and submission-ready.

  • Consultation question analysis identifying mandatory responses and discretionary opportunities
  • Response matrices linking questions, evidence, owners and proposed wording
  • Drafting recommendations that address implementation, costs and unintended effects
  • Coordinating legal, technical, operational and communications input efficiently
  • Quality assurance checks for consistency, evidence, approvals and submission rules
  • Publishing decisions on confidentiality, attribution and stakeholder disclosure

Participants can decide when coalition action is appropriate and establish workable partnership arrangements.

  • Coalition criteria covering shared interests, credibility, reach and reputational fit
  • Mapping trade associations, professional bodies, NGOs and community organisations
  • Shared objectives defined before agreeing joint messages or public statements
  • Governance terms covering membership, decision rights, funding and spokespersons
  • Managing divergent member interests without weakening agreed policy positions
  • Third-party advocacy assessed for independence, disclosure and reputational risk

Participants can integrate public communication activity with policy objectives and stakeholder strategy.

  • Earned media choices aligned to policy milestones and stakeholder audiences
  • Editorial calendars connecting announcements, consultations and parliamentary events
  • Digital listening methods for tracking policy narratives and misinformation
  • Social media content designed for accuracy, disclosure and respectful dialogue
  • Mobilisation thresholds distinguishing awareness activity from direct lobbying
  • Coordinating spokespeople, media teams and government relations colleagues

Participants can apply ethical principles, disclosure expectations and records controls to public affairs activity.

  • Lobbying definitions, registration triggers and jurisdiction-specific disclosure requirements
  • Codes of conduct governing gifts, hospitality, conflicts and revolving doors
  • Transparency registers, meeting disclosures and public reporting expectations
  • Conflict-of-interest declarations for employees, advisers and coalition partners
  • Records retention protocols for meetings, submissions, approvals and expenditures
  • Ethical decision tests using legality, transparency, fairness and public interest

Participants can identify political and reputational risks and prepare proportionate response arrangements.

  • Political risk registers covering policy, stakeholder, operational and reputational exposures
  • Likelihood-impact scoring with defined controls, owners and review dates
  • Issue escalation criteria for senior leaders, legal counsel and crisis teams
  • War-room protocols for sudden announcements, adverse amendments and media scrutiny
  • Holding statements aligned to verified facts, policy positions and approvals
  • Post-issue reviews capturing lessons, relationship effects and process improvements

Participants can align internal leaders and prepare concise decision-ready public affairs briefings.

  • Stakeholder input plans for legal, operations, finance, risk and leadership
  • Executive briefings using issue, impact, options, recommendation and decision required
  • Decision logs recording approvals, assumptions, dissent and action owners
  • Aligning public statements with policy positions and operational commitments
  • Senior leader preparation for meetings, hearings and public evidence sessions
  • Managing internal disagreement through agreed facts, trade-offs and governance

Participants can measure public affairs progress using credible indicators and management reporting.

  • Logic models connecting inputs, activities, outputs, outcomes and longer-term impact
  • Leading indicators including access, stakeholder movement and message adoption
  • Outcome measures tied to policy decisions, regulatory changes and implementation results
  • Avoiding vanity metrics such as meetings, mentions and follower counts alone
  • Dashboard design for executives, programme owners and governance committees
  • After-action reviews comparing assumptions, results, costs and relationship effects

Participants can establish an information process that supports timely and reliable public affairs decisions.

  • Source maps covering official publications, legislative records, media and stakeholder channels
  • Alert criteria based on policy relevance, credibility, urgency and decision timing
  • Information triage separating actionable intelligence from general political commentary
  • Verification protocols for claims, leaked documents and social media reports
  • Weekly intelligence briefings structured around developments, implications and recommended actions
  • Data protection considerations when recording stakeholder contacts and meeting notes

Participants can establish governance, resourcing and operating routines for sustained public affairs delivery.

  • Annual operating plans linking priorities, milestones, budgets and accountabilities
  • Agency briefing documents defining scope, deliverables, ethics and reporting requirements
  • Procurement criteria for public affairs advisers, research providers and campaign partners
  • Monthly review rhythms covering intelligence, actions, risks and performance
  • Approval workflows for policy papers, meetings, submissions and public statements
  • Business continuity arrangements for leadership changes and urgent policy developments

Participants can assemble the core components of an integrated public affairs plan before final review.

  • Combining issue analysis, stakeholder maps and objectives into one planning structure
  • Aligning policy positions, engagement actions, communications and coalition activity
  • Testing plans against available resources, timing constraints and governance requirements
  • Building implementation roadmaps with milestones, owners, dependencies and decision gates
  • Reviewing ethical exposures, political risks and contingency actions before approval
  • Preparing executive summaries that state recommendations, choices and resource needs

Participants can build, review and present a complete public affairs and government relations plan for a defined live issue.

  • Defining the policy issue, organisational interest and public benefit case
  • Presenting stakeholder analysis, decision pathways and priority engagement targets
  • Defending evidence, policy recommendations and message architecture under challenge
  • Explaining engagement sequencing, coalition choices and consultation response strategy
  • Reviewing governance, ethical controls, political risks and measurement measures
  • Presenting implementation roadmap, resourcing assumptions and executive decisions required

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Public affairs mandate template
  2. Stakeholder power-interest map
  3. Policy position paper template
  4. Government meeting briefing pack
  5. Political risk register
  6. Integrated public affairs plan

Who should attend

  • Public Affairs Manager — needs structured methods for policy influence and stakeholder engagement
  • Government Relations Officer — requires disciplined planning for work with officials and legislators
  • Corporate Communications Manager — must connect communications activity to policy priorities
  • Regulatory Affairs Manager — needs to shape consultation responses and regulatory relationships
  • Sustainability or ESG Lead — must engage policymakers on reporting, climate and social requirements
  • Business Unit Director — needs oversight of political risk and external advocacy priorities

Skills and tools covered

Policy analysisStakeholder mappingGovernment engagementAdvocacy planningPolitical risk managementPublic affairs measurement

Tools and standards

PESTLE analysis, Power-interest grid, RACI matrix, Theory of Change

How the course runs

Training methodology

The course uses short briefings to introduce public affairs methods, followed by case analysis, group work, simulations and individual application planning. Cases examine issues such as licensing reform, financial regulation, health policy, infrastructure approvals and public consultations. Participants analyse stakeholder positions, prepare engagement materials, practise meetings with public officials and review difficult ethical choices. Instructor feedback focuses on the quality of evidence, clarity of asks, stakeholder judgement and feasibility of planned actions. Work developed during the course feeds into the final public affairs plan.

Requirements and prerequisites

Participants should have some experience in communications, regulatory affairs, corporate affairs, policy, stakeholder engagement or external relations. They should be comfortable reading policy documents, discussing organisational priorities and contributing to written business materials. Familiarity with a current policy, regulatory or community issue affecting their employer is useful because it can be used during application planning. No legal qualification, political science degree, lobbying registration or prior government employment is required. The course does not assume experience of party politics or media spokesperson duties.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have some exposure to external relations, communications, regulation, policy or stakeholder work. They do not need prior lobbying experience, a law degree or government employment.

Bring a current or anticipated policy, regulatory, licensing, consultation or stakeholder issue where possible. Participants may use anonymised information and do not need to share confidential material.

It is designed for public affairs, government relations, communications, regulatory and corporate affairs professionals. It also suits business leaders who oversee external policy engagement or commission advisers.

Media relations courses focus mainly on journalists, messages and public coverage. This course focuses on policy decisions, political institutions, officials, regulators, consultations, lobbying ethics and stakeholder influence.

Participants build materials around a real issue, including a stakeholder map, policy position, engagement plan and risk register. These can be adapted for internal approval and used after the course.

The first part establishes policy analysis, stakeholder mapping, strategy and engagement methods. The later part addresses consultations, ethics, risk, measurement and governance, then brings the work together in a final capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.