Safety Management Systems Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Health and Safety Managers, HSE Advisers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-HM-127

Before you join: Participants should have practical familiarity with workplace health and safety duties, hazard identification, risk assessments and incident reporting.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Safety management systems often fail not because an organisation lacks procedures, but because controls are poorly designed, responsibilities are unclear, assurance is weak, and warning signs are not acted upon. Incidents frequently expose familiar weaknesses: risk assessments detached from field conditions, investigations focused on worker error, ineffective corrective actions, contractor controls that stop at prequalification, and management reviews based on incomplete data. Safety leaders need a system that identifies these failure paths before serious harm occurs.

This course examines how to design, diagnose and improve a safety management system using ISO 45001, HSG65, PDCA, Bowtie analysis, incident causation methods and assurance techniques. Participants examine the relationship between leadership, worker consultation, hazard identification, operational controls, emergency preparedness, incident learning and performance measurement. They learn to test whether documented arrangements are working at the point of work, identify control weaknesses, prioritise corrective actions and present evidence to senior management.

Instruction combines short technical briefings with case analysis, facilitated group work, audit simulations, risk-control reviews and structured application planning. Participants work progressively on a safety management system improvement dossier based on a realistic workplace or their own organisation. The final deliverable includes a system gap analysis, risk-control model, assurance plan, corrective action register, performance measures and management review agenda.

The course suits professionals who already work with health and safety arrangements and need stronger system-design, assurance and improvement skills. It is relevant to high-risk operations, construction, manufacturing, energy, transport, healthcare, public services, financial institutions with outsourced operations, and large corporate workplaces.

What you will be able to do

  • Assess safety management system maturity against ISO 45001 and HSG65 criteria
  • Map safety accountabilities using governance, assurance and operational control structures
  • Develop Bowtie models linking hazards, preventive barriers and recovery controls
  • Investigate incidents using causal analysis and evidence-based corrective actions
  • Design risk-based audit programmes that test control effectiveness
  • Construct leading and lagging indicator sets for management review
  • Prioritise corrective actions through risk ranking, ownership and verification criteria
  • Present a complete safety management system improvement dossier to management

Benefits of attending

For you

  • Diagnose why documented safety arrangements fail during operational work
  • Lead more credible safety reviews with evidence, risk data and control testing
  • Produce incident findings that address system causes rather than individual blame
  • Build audit programmes focused on critical controls and field verification
  • Present practical safety improvement priorities confidently to senior management

For your organisation

  • Earlier identification of weak controls before they contribute to serious incidents
  • More consistent safety accountabilities between leaders, managers, supervisors and contractors
  • Better quality corrective actions with clear ownership and effectiveness checks
  • Management reviews based on meaningful safety performance and assurance evidence
  • Stronger alignment between ISO 45001 requirements and operational work controls

Course modules

20 modules over 10 days

Participants can explain the purpose, structure and failure paths of a safety management system.

  • System safety purpose, boundaries, interfaces and performance expectations
  • ISO 45001 clauses mapped to operational control responsibilities
  • The PDCA cycle linked to safety management decisions
  • Safety policy commitments translated into accountable management actions
  • Leading and lagging indicators distinguished through practical examples
  • Common system failure patterns: drift, normalization, and weak feedback

Participants can establish governance arrangements that make safety responsibilities visible and testable.

  • Board, executive and operational safety accountabilities clearly differentiated
  • HSG65 leadership principles applied to safety governance arrangements
  • Delegation matrices connecting authority, competence, resources and verification
  • Safety committee terms of reference linked to decision rights
  • Management visibility programmes assessed for quality and follow-through
  • Escalation routes for unresolved critical safety control weaknesses

Participants can define system scope and identify internal and external factors affecting safety performance.

  • Organisational context analysis using PESTLE and operational risk information
  • Interested-party needs captured through stakeholder mapping and consultation records
  • System boundaries defined for sites, projects, functions and contractors
  • Legal registers connected to applicable work activities and controls
  • Changing business conditions assessed through management of change triggers
  • Scope statements tested against outsourced and shared-workplace responsibilities

Participants can design consultation arrangements that reveal work-as-done and emerging safety concerns.

  • Worker consultation methods matched to workforce structure and language needs
  • Safety culture evidence separated from opinion surveys and slogans
  • Just culture principles applied to reporting, learning and accountability
  • Psychological safety conditions supporting escalation of operational concerns
  • Frontline feedback loops tracked from issue reporting to closure
  • Supervisor conversations tested for listening, challenge and response quality

Participants can produce risk assessments that reflect work conditions, energy sources and task interfaces.

  • Task hazard analysis built from work steps and exposure sources
  • Risk matrices calibrated using consequence, likelihood and uncertainty definitions
  • Hierarchy of controls applied before reliance on procedures and PPE
  • Non-routine work included within hazard identification and planning processes
  • Human factors considered through workload, competence, communication and design
  • Residual risk acceptance assigned to appropriate management authority

Participants can model major hazards and specify the controls needed to prevent and recover from events.

  • Bowtie diagrams link threats, top events, consequences and barriers
  • Preventive barriers distinguished from mitigation and recovery controls
  • Critical control performance standards specify functionality and verification requirements
  • Barrier degradation factors identified through operational failure scenarios
  • Control owners assigned for design, maintenance, use and assurance
  • Major hazard Bowties reviewed against existing risk assessment records

Participants can connect safety system requirements to planning, supervision and control of work.

  • Safe systems of work matched to task risk profiles
  • Permit-to-work controls examined for isolation, authorization and handover failures
  • Pre-job briefings tested against task changes and worker understanding
  • Shift handovers structured around plant status and outstanding hazards
  • Simultaneous operations managed through interface registers and coordination meetings
  • Field verification checks confirm work matches approved control arrangements

Participants can establish competence assurance processes for roles performing safety-critical work.

  • Competence matrices identify role-specific knowledge, skills and authorization requirements
  • Training needs analysis separates awareness, instruction, practice and assessment
  • Supervisor capability assessed through observation of planning and intervention
  • Authorization systems control high-risk work and equipment operation
  • Refresher intervals justified through risk, performance and change evidence
  • Training records tested against demonstrated competence at work

Participants can manage contractor safety from selection through mobilisation, delivery and closeout.

  • Contractor prequalification assesses competence, resources and safety performance evidence
  • Tender requirements define critical controls, reporting and assurance expectations
  • Mobilisation reviews verify plans, personnel, equipment and emergency arrangements
  • Client-contractor interfaces managed through responsibility and communication matrices
  • Contractor field performance monitored using targeted verification and observations
  • Closeout reviews capture lessons, outstanding actions and supplier performance

Participants can assess and control safety risks introduced by temporary or permanent change.

  • Management of change triggers include people, equipment, processes and organisation
  • Change impact assessments identify hazards, affected parties and control revisions
  • Temporary changes controlled through expiry dates and review responsibilities
  • Technical, operational and procedural changes reviewed before implementation
  • Communication plans confirm affected workers understand revised arrangements
  • Post-change verification tests whether intended controls remain effective

Participants can evaluate emergency arrangements against credible scenarios and response capability.

  • Emergency scenarios selected from hazard studies and incident history
  • Response plans define command roles, communications and external support
  • Evacuation arrangements tested for mobility, visitor and contractor needs
  • Emergency equipment inspections linked to readiness and maintenance records
  • Drill evaluation captures timing, decisions, communication and control failures
  • Post-incident recovery arrangements address welfare, investigation and business continuity

Participants can investigate incidents systematically and identify causal factors beyond individual actions.

  • Incident classification distinguishes injury, damage, near miss and high potential
  • Evidence preservation protects records, equipment, photographs and witness accounts
  • Timeline analysis reconstructs decisions, conditions and control breakdowns
  • ICAM categories identify absent, failed and ineffective defences
  • Five Whys used carefully to test causal chains and assumptions
  • Investigation reports separate facts, findings, causes and recommendations

Participants can develop corrective actions that address root causes and verify sustained improvement.

  • Corrective action plans specify cause, action, owner, deadline and evidence
  • Actions ranked using risk reduction, feasibility and dependency criteria
  • Containment measures distinguished from permanent preventive action
  • Effectiveness reviews test changed conditions, behaviours and control performance
  • Repeat findings analysed for systemic weaknesses and learning barriers
  • Lessons learned communications tailored for affected roles and tasks

Participants can create performance measures that support prevention, assurance and management decisions.

  • Indicator architecture links strategic goals, controls and operational activities
  • Leading indicators measure planned verification, maintenance and competence assurance
  • Lagging indicators analysed for severity, exposure and recurring patterns
  • Data quality checks identify incomplete, delayed and inconsistently coded records
  • Trend charts distinguish normal variation from meaningful performance shifts
  • Dashboard narratives explain implications, actions and unresolved risk exposure

Participants can plan audits that test conformance, control effectiveness and implementation quality.

  • Audit objectives framed around risk, critical controls and management priorities
  • Audit criteria combine ISO 45001 requirements, procedures and legal duties
  • Sampling plans select records, locations, shifts and worker interviews
  • Interview techniques test work-as-imagined against work-as-done evidence
  • Findings graded by risk, evidence strength and systemic significance
  • Assurance maps coordinate first, second and third line activities

Participants can diagnose recurring nonconformities and identify weaknesses in system design or deployment.

  • Nonconformity statements describe requirement, evidence and observed condition
  • Failure mode analysis identifies where safety processes can break down
  • Recurring audit findings grouped through cause codes and control themes
  • Procedure-practice gaps examined through field evidence and worker feedback
  • Normalisation of deviance assessed using production pressure and supervision data
  • Systemic issues escalated when local corrective actions cannot resolve causes

Participants can prepare management review inputs that support informed safety decisions and resource allocation.

  • Management review inputs include performance, audits, incidents and change
  • Risk-based priorities presented with consequences, control status and resource needs
  • Safety objectives defined using measures, owners, milestones and review dates
  • Resource decisions linked to competence, maintenance and assurance shortfalls
  • Executive challenge questions tested against evidence and residual risk
  • Review outputs converted into tracked strategic safety improvement actions

Participants can build a sequenced improvement plan that addresses priority safety management system weaknesses.

  • Gap assessments scored against ISO 45001 and HSG65 requirements
  • Improvement roadmaps sequence urgent controls, enabling actions and assurance activities
  • Action dependencies identified between governance, competence and operational controls
  • Implementation risks assessed using stakeholder, resource and change constraints
  • RACI matrices allocate responsibility for improvement plan deliverables
  • Review milestones establish evidence requirements and decision points

Participants can integrate safety controls with quality, environmental, operational and business processes.

  • Integrated management processes align safety, quality and environmental controls
  • Business planning cycles incorporate safety objectives, budgets and capital decisions
  • Procurement controls include safety specifications and supplier assurance requirements
  • Asset management links maintenance priorities to critical safety barriers
  • Operational risk registers connect enterprise risks with workplace hazards
  • Document control maintains current procedures, records and approved revisions

Participants can build, review and present a complete safety management system improvement dossier for a defined operation.

  • System scope and context documented for a selected operational setting
  • ISO 45001 gap analysis supported by evidence and priority ratings
  • Bowtie model specifies hazards, barriers, owners and verification methods
  • Audit and assurance plan targets critical controls and recurring weaknesses
  • Corrective action register assigns priorities, resources, dates and effectiveness checks
  • Management review presentation justifies recommendations using risk and performance evidence

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. ISO 45001 and HSG65 gap analysis template
  2. Critical control Bowtie model
  3. Safety management system audit programme
  4. Incident causal analysis and corrective action register
  5. Safety performance indicator dashboard
  6. Safety management system improvement dossier

Who should attend

  • Health and Safety Managers — responsible for improving system performance and assurance
  • HSE Advisers — need methods for diagnosing control and compliance weaknesses
  • Operations Managers — accountable for safe work delivery and operational controls
  • Internal Auditors — assess management system conformance and control effectiveness
  • Project and Construction Managers — manage changing risks, contractors and work interfaces
  • Senior Supervisors — translate safety requirements into daily work control

Skills and tools covered

Safety system assuranceBowtie risk analysisIncident causal analysisAudit programme designSafety performance measurementCorrective action governance

Tools and standards

ISO 45001, HSG65, Bowtie analysis, ICAM

How the course runs

Training methodology

The course uses short instructor briefings to establish methods and standards, followed by cases drawn from operational failures, incident records, audit findings and contractor interfaces. Participants analyse evidence, test controls, build Bowtie models, classify causal factors and plan assurance activity in small groups. Simulations include management review discussions, incident investigation decisions and audit interviews. Individual application planning links each method to a current workplace issue, allowing participants to build a usable safety management system improvement dossier during the programme.

Requirements and prerequisites

Participants should have practical familiarity with workplace health and safety duties, hazard identification, risk assessments and incident reporting. Experience in an HSE, operational, supervisory, engineering, project, facilities or audit role is appropriate. Participants should be able to read basic safety procedures and discuss how work is planned and controlled. Prior formal training in ISO 45001 is helpful but not essential. This is not an introductory occupational safety course, and it does not require engineering qualifications, legal qualifications, statistical expertise or previous auditor certification.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants need practical familiarity with workplace safety duties, risk assessments and incident reporting. Previous ISO 45001 training is useful but not required, while complete beginners in occupational safety may need an introductory course first.

Participants should bring a current safety procedure, risk assessment, audit report, incident summary or improvement issue where organisational policy permits. Course materials and working templates are provided.

It is suited to HSE managers, advisers, operational managers, supervisors, internal auditors, project leaders and contractor managers. It is particularly useful for people responsible for improving existing safety arrangements rather than creating basic compliance documents.

An internal auditor course concentrates on planning and conducting audits against a management system standard. This course also covers system design, operational control failure, incident learning, critical controls, performance measurement and improvement planning.

Participants can use the templates to assess their current system, review a high-risk activity, strengthen corrective actions or prepare management review inputs. The capstone dossier provides a structured starting point for an improvement project.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The programme contains 20 modules, progressing from system foundations and risk controls to assurance, improvement planning and a final applied capstone.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.