Course overview
Organisations collect operational, customer, employee, programme and financial data, but decisions are often based on spreadsheet summaries that conceal relationships, uncertainty and data quality issues. Analysts need to move from raw records to defensible findings: testing whether differences are meaningful, estimating drivers of outcomes, segmenting populations and presenting results that non-specialists can act upon. IBM SPSS Statistics provides a practical environment for this work when analysts understand both the statistical method and the discipline required to prepare, validate and report data.
This course develops the applied statistical analysis skills needed to work confidently in SPSS. Participants prepare datasets, define variables, manage missing values, produce descriptive statistics and charts, and select appropriate statistical tests. The course covers hypothesis testing, confidence intervals, correlation, linear and logistic regression, analysis of variance, non-parametric tests, factor analysis, cluster analysis and reliability analysis. Participants learn to check assumptions, interpret SPSS output, write reproducible syntax and distinguish statistical significance from operational importance.
Teaching combines focused instructor briefings with guided analysis of realistic datasets from public services, banking, customer research, HR and programme monitoring. Participants work through the full analytical process, from a business question and data audit to tested findings and a decision-focused report. They leave with a completed SPSS analysis pack containing prepared data, saved syntax, output tables, visualisations, an assumptions checklist and a concise findings presentation.
The course suits professionals who already work with structured data and need to produce or review statistical analysis. It is particularly relevant to analysts, researchers, monitoring and evaluation staff, risk teams, HR specialists and managers who commission analytical work.