Strategic Persuasion and Influence Training Course

Duration 5 days 10 modules · 33 contact hours
Level Advanced Certificate on completion
Who attends Senior Managers, Programme Directors and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-CS-221

Before you join: Participants should have experience leading meetings, presenting recommendations or working with stakeholders whose cooperation is necessary for results.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Senior professionals are frequently asked to win support for decisions that affect budgets, risk, service delivery, technology, policy or organisational change. Formal authority is rarely enough. They must build support among stakeholders with different priorities, respond to resistance without damaging relationships, and present recommendations that stand up to executive scrutiny. Poorly framed proposals, weak coalition building and unprepared responses to objections can delay decisions, dilute outcomes and create avoidable conflict.

This advanced course develops a disciplined approach to strategic persuasion for leaders. Participants analyse stakeholder power and interests, shape decision-focused messages, apply behavioural influence principles ethically, negotiate commitments and manage difficult conversations. The programme covers Aristotle's persuasive appeals, Cialdini's influence principles, the Pyramid Principle, BATNA analysis, SCARF and ADKAR. Participants learn to distinguish persuasion from manipulation, adapt their approach to senior audiences, and create messages that connect evidence, organisational priorities and specific requests.

Teaching combines concise instructor briefings, realistic cases, group analysis, simulations and structured peer feedback. Cases reflect common leadership situations such as gaining approval for a transformation programme, resolving cross-functional resistance, securing support for a risk-control investment and influencing a governance committee. Each participant builds an influence strategy for a current workplace priority, including stakeholder analysis, a message map, objection responses, coalition actions and a 30-day implementation plan.

The course suits managers, senior specialists and leaders whose results depend on gaining commitment from peers, executives, clients, regulators, partners or teams. It is particularly relevant where decisions involve competing interests, limited resources, high scrutiny or change fatigue.

What you will be able to do

  • Diagnose stakeholder interests, power, networks and likely sources of resistance
  • Design decision-focused messages using Aristotle's appeals and message mapping
  • Apply Cialdini's influence principles ethically in leadership communication
  • Construct executive recommendations using the Pyramid Principle and evidence-led framing
  • Negotiate commitments using BATNA analysis, objective criteria and concession planning
  • Handle objections through diagnostic questions, steelman summaries and structured responses
  • Build coalition plans using stakeholder mapping, SCARF and credible third-party advocacy
  • Produce a 30-day influence plan for a live organisational priority

Benefits of attending

For you

  • Greater confidence influencing senior stakeholders without relying on formal authority
  • A repeatable method for preparing high-stakes conversations and decision meetings
  • Stronger responses to objections, political resistance and competing priorities
  • Clearer executive communication through answer-first recommendations and evidence
  • A practical influence plan for an active workplace priority

For your organisation

  • Faster decisions through clearer recommendations and better pre-meeting alignment
  • Higher stakeholder commitment to change, investment and risk-management initiatives
  • Reduced rework caused by unaddressed objections and unclear decision requests
  • More constructive resolution of cross-functional conflict and resource disputes
  • Consistent ethical standards for influencing clients, partners and internal stakeholders

Course modules

10 modules over 5 days

Participants can diagnose the stakeholder environment, influence objectives and ethical limits surrounding a priority decision.

  • Stakeholder mapping distinguishes decision makers, blockers, champions, gatekeepers and affected parties
  • Power-interest grids identify influence priorities, relationship gaps and engagement sequencing
  • Influence objectives specify behavioural commitments, decision criteria, timing and ownership
  • Political landscapes reveal formal authority, informal networks and coalition incentives
  • Ethical boundaries separate persuasion, manipulation, coercion and undisclosed conflicts
  • Pre-meeting intelligence plans capture interests, constraints, history and likely objections

Participants can construct concise, evidence-led messages that prompt a defined decision or commitment.

  • Aristotle's ethos, logos and pathos matched to executive decision contexts
  • Claim-evidence-warrant structure strengthens recommendations under senior-level scrutiny
  • Message maps organise a governing thought, supporting points and proof
  • Framing choices contrast gain, loss, risk and status-quo consequences
  • Strategic narratives connect organisational purpose, stakes, action and measurable outcomes
  • Plain-language editing removes hedging, abstraction, jargon and unsupported assertions

Participants can apply behavioural influence principles while protecting informed choice and trust.

  • Cialdini's influence principles applied without false scarcity, reciprocity or social proof
  • Dual-process thinking distinguishes systematic evaluation from heuristic decision shortcuts
  • Choice architecture reduces cognitive load while preserving informed consent
  • Anchoring effects shape reference points, ranges and perceived proposal value
  • Loss aversion reframes consequences without overstating threats or certainty
  • Social proof uses credible peers, comparable evidence and transparent attribution

Participants can negotiate agreements that protect priorities while creating acceptable exchanges for stakeholders.

  • Interest-based negotiation separates positions from underlying needs, fears and priorities
  • BATNA analysis sets walk-away thresholds, alternatives and bargaining confidence
  • Concession planning trades low-cost items for higher-value commitments
  • Package proposals create conditional exchanges across price, scope, timing and risk
  • Objective criteria ground contested terms in standards, benchmarks and precedents
  • Closing language records agreements, contingencies, owners and next decision dates

Participants can uncover the real source of resistance and respond without becoming defensive.

  • Objection diagnosis distinguishes factual concerns, value conflicts, politics and delay
  • Feel-felt-found responses acknowledge concerns without using scripted reassurance
  • Steelman summaries test opposing arguments before offering evidence or alternatives
  • Question funnels move from broad concerns to decision-relevant specifics
  • LARA protocol structures listening, affirmation, response and additional information
  • Resistance maps identify stated objections, unstated risks and sponsors required

Participants can prepare and deliver executive recommendations that clarify the decision required.

  • Pyramid Principle structures recommendations from answer first to supporting evidence
  • Executive briefings distinguish decision requests, context, options, risks and recommendation
  • Data stories pair decision-relevant evidence with implications and explicit actions
  • Pre-wiring conversations surface concerns before formal governance meetings
  • Question handling bridges hostile challenges to evidence, trade-offs and decisions
  • Meeting design assigns pre-reads, decision rights, dissent routes and follow-up

Participants can build credible support networks for decisions requiring cross-functional commitment.

  • Coalition maps link stakeholders through interests, credibility, influence and dependencies
  • Reciprocity plans identify legitimate contributions, requests and relationship boundaries
  • SCARF model anticipates status, certainty, autonomy, relatedness and fairness concerns
  • Third-party advocacy recruits credible messengers without laundering accountability
  • Cross-cultural communication tests directness, hierarchy, face-saving and consensus expectations
  • Trust deposits combine reliability, competence, candour and appropriate disclosure

Participants can address disagreement directly while preserving working relationships and accountability.

  • Conflict modes select competing, collaborating, compromising, avoiding or accommodating responses
  • Crucial Conversations framework separates facts, stories, feelings and shared purpose
  • Nonviolent Communication formulates observations, feelings, needs and requests without blame
  • Face-saving language preserves dignity while stating limits and consequences
  • De-escalation techniques slow tempo, lower threat and restore problem focus
  • Boundary statements specify unacceptable conduct, escalation routes and documented commitments

Participants can align influence activity with the practical barriers to change adoption.

  • ADKAR model links influence messages to awareness, desire, knowledge, ability and reinforcement
  • Change sponsor plans assign visible actions, messages and stakeholder accountabilities
  • Commitment ladders distinguish awareness, understanding, trial, adoption and advocacy
  • Implementation objections anticipate workload, capability, incentives and operational disruption
  • Feedback loops capture response signals, adapt messages and maintain credibility
  • Influence metrics track commitments, decision speed, sponsor activity and adoption

Participants can create a practical, ethical influence strategy for a live professional priority.

  • Influence diagnosis identifies priority relationships, decisions, barriers and ethical constraints
  • Personal credibility audit assesses expertise, reliability, intent and communication habits
  • Stakeholder-specific message plans match interests, evidence, channel and timing
  • Conversation scripts prepare opening, questions, objections, requests and close
  • Thirty-day influence plan sequences meetings, sponsors, milestones and review points
  • After-action reviews compare intent, response, outcomes and adjustments

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Stakeholder power-interest mapping template
  2. Executive message map
  3. Ethical influence decision checklist
  4. BATNA and concession planning worksheet
  5. Objection diagnosis and response guide
  6. Thirty-day influence action plan

Who should attend

  • Senior Managers — need support for cross-functional decisions and resource commitments
  • Programme Directors — must gain sponsor commitment for complex change initiatives
  • Department Heads — need to align competing priorities across functions and teams
  • Project Managers — depend on stakeholder buy-in beyond formal project authority
  • Policy and Public Affairs Leaders — need to present credible cases to senior decision makers
  • Senior Technical Specialists — must translate expert evidence into actionable recommendations

Skills and tools covered

Stakeholder analysisExecutive persuasionEthical influenceObjection handlingCoalition buildingNegotiation planning

Tools and standards

Cialdini's Principles of Influence, Pyramid Principle, BATNA, ADKAR Model

How the course runs

Training methodology

The course uses short instructor briefings to introduce frameworks, followed by case work, group analysis, simulations and feedback. Participants work with realistic leadership situations involving executive decisions, competing stakeholder interests, change resistance and difficult conversations. Simulations focus on message framing, negotiation, objection handling and coalition building. Facilitated reflection connects each method to participants' own decisions and relationships. The final sessions convert learning into an individual influence strategy and 30-day action plan.

Requirements and prerequisites

Participants should have experience leading meetings, presenting recommendations or working with stakeholders whose cooperation is necessary for results. They should be able to discuss a current or recent workplace decision, proposal, change initiative or difficult stakeholder relationship. Prior management experience is useful but not essential; experienced individual contributors with significant influencing responsibilities are suitable. No formal qualification, personality assessment, sales background or prior study of psychology, negotiation or communication theory is required. This is an advanced course because it focuses on complex stakeholder situations rather than basic presentation skills.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have experience presenting ideas, managing stakeholders or contributing to decisions where agreement is required. No previous formal training in negotiation, psychology or leadership communication is necessary.

Participants should bring a current or recent workplace priority requiring stakeholder support, such as a proposal, change initiative, investment request or difficult relationship. Sensitive details can be anonymised.

The course is designed for managers, programme leaders, senior specialists and project professionals who need to influence without relying solely on position. It is suited to people working with senior leaders, peers, clients, partners or cross-functional teams.

Presentation training concentrates on delivery to an audience, while negotiation training concentrates on reaching agreements between parties. This course combines stakeholder analysis, message design, behavioural influence, coalition building, difficult conversations and negotiation planning.

Participants develop an influence strategy around a live workplace issue during the programme. They leave with message, stakeholder, objection and action-planning tools that can be used before their next decision meeting or stakeholder conversation.

Each day runs from 08:30 to 16:30 and provides about 6.5 contact hours. Across five days, the course progresses from influence diagnosis and message design to negotiation, executive communication, coalition building and individual application planning.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.