Course overview
Senior professionals are frequently asked to win support for decisions that affect budgets, risk, service delivery, technology, policy or organisational change. Formal authority is rarely enough. They must build support among stakeholders with different priorities, respond to resistance without damaging relationships, and present recommendations that stand up to executive scrutiny. Poorly framed proposals, weak coalition building and unprepared responses to objections can delay decisions, dilute outcomes and create avoidable conflict.
This advanced course develops a disciplined approach to strategic persuasion for leaders. Participants analyse stakeholder power and interests, shape decision-focused messages, apply behavioural influence principles ethically, negotiate commitments and manage difficult conversations. The programme covers Aristotle's persuasive appeals, Cialdini's influence principles, the Pyramid Principle, BATNA analysis, SCARF and ADKAR. Participants learn to distinguish persuasion from manipulation, adapt their approach to senior audiences, and create messages that connect evidence, organisational priorities and specific requests.
Teaching combines concise instructor briefings, realistic cases, group analysis, simulations and structured peer feedback. Cases reflect common leadership situations such as gaining approval for a transformation programme, resolving cross-functional resistance, securing support for a risk-control investment and influencing a governance committee. Each participant builds an influence strategy for a current workplace priority, including stakeholder analysis, a message map, objection responses, coalition actions and a 30-day implementation plan.
The course suits managers, senior specialists and leaders whose results depend on gaining commitment from peers, executives, clients, regulators, partners or teams. It is particularly relevant where decisions involve competing interests, limited resources, high scrutiny or change fatigue.


