Course overview
Leadership vacancies, unplanned departures and weak internal pipelines can disrupt strategy, customer relationships and operational control. Many organisations identify high performers but lack a disciplined method for determining who can succeed into critical roles, what evidence supports readiness and how development will close gaps. The risk is particularly acute in sales leadership, regulated financial services, public agencies and technical functions where relationships, market knowledge and decision authority are difficult to replace quickly.
This course provides a practical system for succession planning and leadership development. Participants define critical roles, create success profiles, assess performance and potential, run fair talent reviews and build successor slates with clear readiness categories. They use the Nine-Box Grid, critical-role risk analysis, calibration protocols and 70-20-10 development planning. The course also addresses leadership transitions, internal mobility, diversity and inclusion, sales leadership pipelines, governance, data privacy and reporting to executives or boards.
Instruction combines concise briefings with realistic cases, facilitated talent-review discussions, succession-risk analysis, leadership assessment interpretation and implementation planning. Participants work with templates that can be adapted to their own organisation, including role profiles, talent-review agendas, readiness plans and dashboard measures. They leave with a structured succession and leadership development action plan for a selected business area or function, supported by defined governance, milestones and measures.
The course suits HR and talent professionals, HR business partners, learning leaders, senior managers and sales leaders responsible for building leadership continuity. It is relevant for organisations developing formal succession processes as well as those seeking to strengthen an existing process that produces inconsistent ratings, limited diversity or unclear development accountability.



