Temenos Transact Core Banking Configuration Training Course

Course overview

Banks running Temenos Transact depend on correctly configured core records, products, accounting rules and transaction controls to open accounts, process payments and maintain reliable customer and ledger data. Small configuration errors can create operational exceptions, incorrect charges or interest, failed postings, inconsistent reports and lengthy remediation. This course gives banking technology and operations professionals a structured way to understand how Transact configuration choices affect front-office servicing, back-office processing, finance and control functions.

Participants work through the configuration building blocks of Temenos Transact, including company and static data, customer and account records, Arrangement Architecture product set-up, interest and charge conditions, transaction versions, validation rules, accounting entries, overrides and authorisation. They learn to trace a business requirement into configuration records, document dependencies, test expected outcomes and diagnose common processing issues. The course also addresses configuration governance, segregation of duties, change promotion and evidence required for controlled releases.

Delivery combines instructor-led demonstrations in a training environment with guided configuration labs, banking scenarios and peer review. Each participant builds and tests a configured retail deposit product and associated transaction journey, then records the set-up in a reusable configuration pack. The final pack includes a requirements-to-configuration map, key record settings, test cases, expected accounting results, exception handling notes and a controlled deployment checklist. Participants receive a certificate on completion.

The course is suited to professionals moving into Temenos Transact support, configuration, product implementation or banking systems analysis, as well as experienced operations staff who need a clearer view of how core banking rules are assembled and controlled.

Course objectives

By the end of this course, participants will be able to:

• Configure company, currency, customer and account static-data records for a defined banking operating model
• Build an Arrangement Architecture product with account, interest, charge and lifecycle properties
• Map a business product requirement to the relevant Temenos Transact configuration records and dependencies
• Set up transaction Versions, input controls and authorisation paths for a core banking process
• Analyse transaction posting behaviour using accounting entries, statement movements and exception messages
• Apply override, limit and maker-checker controls to a controlled transaction-processing scenario
• Create functional test cases that validate product behaviour, charges, interest and accounting outcomes
• Produce a configuration pack containing record specifications, test evidence and release-control steps

Benefits of attending

Target competencies

Who should attend

• Temenos Transact Configuration Analysts — who need to translate banking requirements into controlled system set-up
• Core Banking Support Analysts — who investigate production issues and need to identify configuration causes
• Banking Business Analysts — who document product and process requirements for Transact change delivery
• Implementation Consultants — who configure and test Transact components during rollout or migration programmes
• Retail and Corporate Banking Operations Specialists — who need to understand the rules driving account and transaction processing
• Core Banking Test Analysts — who must design evidence-based tests for configured products and transaction flows

Requirements and prerequisites

Participants should understand basic retail or corporate banking concepts such as customers, accounts, balances, interest, fees, payments, general ledger postings and maker-checker approval. Familiarity with navigating enterprise applications and reading structured configuration data is expected. Prior exposure to Temenos Transact, T24 screens or Arrangement Architecture is helpful but not essential; the course starts with the platform structure and core record relationships. Participants do not need programming experience, jBC development skills, database administration access or prior product-build experience. Complete beginners should expect a technically detailed week focused on configuration logic rather than basic banking terminology.

Training methodology

The five-day course uses short instructor-led briefings followed by guided work in a Temenos Transact training environment. Participants inspect core records, configure a deposit product through Arrangement Architecture, create transaction input controls and review resulting account and accounting movements. Banking cases cover product launch, account servicing, failed validation, charge disputes and controlled change release. Small-group reviews compare configuration choices against business requirements and control needs. On the final day, each participant consolidates their product build, test evidence and deployment controls into an application plan for their own Transact environment.

Course outline

Day 1: Temenos Transact architecture and configuration foundations

• Temenos Transact application architecture, modules and configuration lifecycle
• Company structures, business dates, currencies and multi-entity processing
• Core record relationships across CUSTOMER, ACCOUNT, CATEGORY and transaction applications
• Record identifiers, field conventions and local configuration documentation
• Transact navigation, enquiry use and record-level audit information
• User roles, maker-checker authorisation and segregation-of-duties principles
• Configuration dependency mapping from banking requirement to system records

Workshop: Participants map a new retail savings proposition to its required Transact static-data, product, account and control records.

Day 2: Customer, account and static-data configuration

• Customer record structures, customer status and relationship data
• Account classes, categories and account-opening defaults
• Currency definitions, account restrictions and balance-management settings
• Sector, industry, officer and customer classification reference data
• Account statement preferences and transaction narrative controls
• Local reference fields and data-capture design for bank-specific attributes
• Static-data validation, authorisation and impact analysis

Workshop: Participants configure and validate the customer and account set-up for a segmented savings-account onboarding scenario.

Day 3: Arrangement Architecture product configuration

• Arrangement Architecture product catalogue, product groups and product conditions
• Account property set-up and arrangement lifecycle events
• Interest property configuration, rate selection and accrual logic
• Charge property configuration, frequency, waiver and collection rules
• Product eligibility, customer restrictions and account-opening conditions
• Product inheritance, reusable conditions and configuration dependencies
• Product simulation and review of expected account behaviour

Workshop: Participants build a savings product in Arrangement Architecture, including interest, monthly charges and eligibility conditions.

Day 4: Transaction processing, controls and accounting

• Version configuration for controlled transaction input and defaulting
• Input validation rules, mandatory fields and exception handling
• Funds transfer processing and payment transaction controls
• Accounting entries, posting logic and account statement movements
• Overrides, limits and approval workflows for transaction risk control
• Transaction enquiries and diagnosis of rejected or unauthorised items
• ISO 20022 message concepts and payment-data mapping considerations

Workshop: Participants configure and test an account funding transaction, then reconcile the customer account, charges and resulting accounting entries.

Day 5: Testing, release control and configuration handover

• Requirements traceability for Transact configuration changes
• Functional test design for account opening, servicing and transaction scenarios
• Expected-result definition for interest, charges, balances and postings
• Defect triage using record comparison, transaction evidence and audit trails
• Configuration migration, promotion sequencing and environment controls
• Release checklists, rollback considerations and post-release validation
• Configuration-pack structure for operational support and audit review

Workshop: Participants complete a configuration pack for their savings product, including test evidence, release checklist and handover notes.

Tools & standards covered

Temenos Transact, Temenos Arrangement Architecture, jBASE, ISO 20022

A typical training day

Live online deliveries follow the same structure in the East Africa Time zone, with shorter screen blocks and longer breaks.

What the fee includes

How you can take this course

Certification

Participants who complete the full five days receive the Skillset Development Certificate of Completion, stating the course title, course code, dates and delivery format — suitable for professional-development records and employer reimbursement.

Frequently asked questions