Course overview
Transport providers, public authorities and major asset owners must make service, investment and pricing decisions while managing constrained capacity, variable demand, regulation, safety obligations and public scrutiny. A route change, depot investment, freight contract or fare revision can alter operating costs, customer behaviour, emissions, revenue risk and network performance. Managers need more than operational experience: they need a disciplined way to quantify demand, compare options, control cost drivers and explain decisions to executives, regulators and service users.
This course develops the economic and managerial skills required to plan, operate and improve passenger and freight transport services. Participants examine transport demand, generalised cost, price elasticity, network effects, capacity planning, service design, costing, budgeting, procurement, asset management and investment appraisal. They use cost-benefit analysis, activity-based costing, demand forecasting and performance measurement to assess alternatives such as fleet replacement, route restructuring, terminal expansion, freight service redesign and mobility service contracts. The course also addresses regulation, concession models, environmental externalities, safety risk and stakeholder management.
Instructor-led sessions combine concise briefings with transport cases, group analysis, planning tasks, simulations and structured review. Participants work progressively on a transport operation or investment case, using their own organisation where suitable. They leave with a transport service business case containing a demand assessment, operating model, cost and revenue forecast, KPI set, risk register and implementation plan. The course suits managers working in public transport, logistics, ports, airports, rail, road operations and transport planning roles.