Agile PMO for Telecom Network Transformation Training Course

Course overview

Telecom network transformation programmes must coordinate RAN modernisation, fibre rollout, cloud-native core migration, OSS/BSS integration, spectrum obligations, vendor dependencies and live-service risk. Traditional PMO reporting often struggles to show whether delivery teams are releasing usable network capability, removing deployment blockers or meeting regulatory and customer-impact targets. This course helps PMO professionals and transformation leaders establish an Agile PMO that provides disciplined portfolio control without slowing engineering teams working across multiple network domains and suppliers.

Participants learn how to translate strategic network objectives into outcome-based roadmaps, portfolio backlogs, release plans and measurable transformation increments. The course covers Agile PMO operating models, hybrid governance, dependency management, capacity planning, value-stream metrics, RAID management, vendor performance controls and executive reporting. Participants practise using Jira Software, Microsoft Project and Power BI to connect team delivery data with programme milestones, budget forecasts, network KPIs and management decisions.

Teaching is built around a telecom transformation case involving a 5G RAN upgrade, cloud core deployment and OSS integration across several regions. Participants work in groups to design governance cadences, prioritise a portfolio backlog, map dependencies, build a delivery dashboard and prepare an escalation path for critical risks. Each participant leaves with an Agile PMO implementation pack: a target operating model, portfolio Kanban design, reporting dashboard specification, governance calendar and 90-day adoption plan that can be adapted to their own transformation portfolio.

The course is suited to experienced project, programme, PMO, operations and network transformation professionals who need to improve control and delivery transparency across complex telecom change initiatives.

Course objectives

By the end of this course, participants will be able to:

• Design an Agile PMO operating model for multi-vendor telecom network transformation portfolios
• Translate network strategy into outcome-based roadmaps, portfolio backlogs and measurable transformation increments
• Configure a portfolio Kanban system to manage RAN, core, transport and OSS/BSS delivery dependencies
• Build hybrid governance cadences that combine Agile delivery reviews with stage-gate, regulatory and investment controls
• Create telecom transformation dashboards linking Jira delivery data to budget, milestone, service-impact and network KPI measures
• Apply capacity planning and scenario analysis to balance engineering teams, vendor resources and release commitments
• Develop RAID and dependency management practices for live-network cutovers, integration constraints and supplier risks
• Produce a 90-day Agile PMO adoption plan with roles, reporting standards, decision rights and implementation milestones

Benefits of attending

Target competencies

Who should attend

• Telecom PMO Managers — who need portfolio governance that reflects iterative network and digital delivery
• Network Transformation Programme Managers — who coordinate RAN, core, transport and OSS/BSS change across suppliers
• Portfolio Managers — who must prioritise investment across competing network modernisation initiatives
• Network Operations and Engineering Managers — who need delivery plans that protect service continuity and operational readiness
• Agile Delivery Leads and Scrum Masters — who work with PMOs and need to surface cross-team dependencies and delivery evidence
• Vendor and Commercial Managers — who need clearer performance controls for systems integrators and network equipment suppliers

Requirements and prerequisites

Participants should have practical experience working on projects, programmes or operational change in a telecom, network infrastructure or technology environment. They should understand basic project controls such as milestones, risks, dependencies, budgets and status reporting, plus the purpose of Agile concepts including backlogs, sprints, increments and retrospectives. Familiarity with Jira, Microsoft Project or a similar planning tool is useful but not essential. Participants do not need to be certified Scrum practitioners, data analysts or network engineers, and no prior Power BI development experience is required.

Training methodology

The course combines instructor-led briefings with telecom-specific workshops, using a realistic network transformation portfolio rather than generic software examples. Participants analyse delivery data for a 5G RAN, cloud-native core and OSS integration programme; configure portfolio views in Jira Software; test schedule scenarios in Microsoft Project; and define executive measures in Power BI. Facilitated group reviews simulate investment boards, vendor escalations and release-readiness sessions. The final session converts the case learning into an individual 90-day Agile PMO implementation plan for the participant’s own environment.

Course outline

Day 1: Agile PMO foundations for telecom transformation

• Telecom transformation portfolio characteristics across RAN, core, transport and OSS/BSS domains
• Agile PMO operating model roles, services and decision rights
• Hybrid delivery governance for iterative engineering and regulated investment controls
• Outcome-based planning using network capability increments
• Portfolio, programme and team-level Agile cadences
• Value streams from network design through deployment, assurance and operations acceptance
• Transformation success measures for coverage, capacity, quality, cost and customer impact

Workshop: Participants diagnose a telecom transformation case and produce a target Agile PMO service map with defined stakeholders and decision forums.

Day 2: Portfolio planning, prioritisation and dependencies

• Strategic themes and portfolio backlog structure for network modernisation
• WSJF and cost-of-delay prioritisation for telecom investment choices
• Roadmap design using capability increments and release horizons
• Portfolio Kanban policies for demand intake, approval, delivery and benefits tracking
• Cross-domain dependency mapping between RAN, transport, core, cloud and OSS platforms
• Critical-path analysis for site rollout, integration and cutover activities
• Capacity allocation across internal engineering teams, managed services and suppliers

Workshop: Participants build a prioritised portfolio backlog and dependency board for a regional 5G rollout and cloud-core migration.

Day 3: Delivery control, risk and supplier governance

• Agile RAID management for live-network transformation risks
• Release readiness criteria for network deployment and operational handover
• Managing vendor deliverables, acceptance evidence and milestone payment dependencies
• Escalation paths for integration defects, site-access constraints and service-impact incidents
• Programme increment planning across multi-team and multi-supplier environments
• Change control approaches for architecture decisions and regulatory obligations
• Operational readiness reviews with NOC, field operations and service assurance teams

Workshop: Participants run a simulated release-readiness review and produce a risk escalation and supplier action plan for a delayed network cutover.

Day 4: Metrics, reporting and executive decisions

• Leading and lagging indicators for telecom transformation delivery
• Jira Software portfolio data structures for epics, dependencies and delivery status
• Microsoft Project schedule integration for milestone and resource forecasting
• Power BI dashboard design for executive portfolio reporting
• Flow metrics including throughput, work in progress, cycle time and blocked work
• Benefits tracking for network performance, operating cost and customer experience outcomes
• Management narrative design for investment boards and transformation steering committees

Workshop: Participants specify a Power BI transformation dashboard that links delivery flow, budget variance, network KPIs and executive actions.

Day 5: Implementing the Agile PMO

• Agile PMO maturity assessment for telecom transformation environments
• Implementation sequencing for governance, tooling, reporting and capability development
• Stakeholder engagement with network engineering, IT, finance, operations and vendors
• TM Forum Open API considerations for service and operational data integration
• Change adoption tactics for teams moving from command-and-control reporting
• Quarterly planning and portfolio review calendar design
• Ninety-day implementation planning and success criteria

Workshop: Participants produce and present a 90-day Agile PMO implementation pack for their own network transformation context.

Tools & standards covered

Jira Software, Microsoft Project, Microsoft Power BI, TM Forum Open APIs

A typical training day

Live online deliveries follow the same structure in the East Africa Time zone, with shorter screen blocks and longer breaks.

What the fee includes

How you can take this course

Certification

Participants who complete the full five days receive the Skillset Development Certificate of Completion, stating the course title, course code, dates and delivery format — suitable for professional-development records and employer reimbursement.

Frequently asked questions