Course overview
Financial institutions and regulated businesses face difficult decisions when unusual activity appears legitimate at first review, customer information is incomplete, or several weak indicators combine into a credible suspicion. Investigators must assess risk quickly, establish facts from transaction and customer data, record reasoning, and escalate or report without tipping off the subject. Poorly documented decisions create regulatory exposure, missed financial-crime risk, inconsistent case outcomes and weak audit trails.
This course develops the reporting and investigation techniques used in AML/CFT operations. Participants apply FATF risk-based principles to customer due diligence, transaction-monitoring alerts, investigative planning, relationship mapping, evidence assessment and suspicious-activity reporting. The programme covers common typologies involving trade finance, money mules, cash-intensive businesses, virtual assets, correspondent banking and human trafficking. It also addresses the points where AML investigations intersect with sanctions screening, beneficial ownership analysis, data privacy and case governance.
Teaching combines concise technical briefings with realistic case files, facilitated group analysis, alert-triage simulations, report-writing practice and peer review. Participants work through the decisions required from alert intake through investigation, escalation, reporting and closure. They leave with a reusable investigation-plan template, alert-triage model, evidence log, suspicious-activity narrative structure, case-quality checklist and personal ninety-day application plan. The course is available as a five-day classroom programme in 50+ cities or live online, with 6.5 contact hours each day. Participants receive a certificate of completion.
The course suits professionals who already work with customer due diligence, AML alerts, fraud referrals, payments investigations or financial-crime controls and need stronger investigation and reporting judgement.


