Banking Dispute Resolution and Contracts Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends In-house Banking Counsel, Dispute Resolution Lawyers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-L-068

Before you join: Participants should have practical familiarity with banking products, commercial contracts, or legal risk management.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Banking disputes can arise from disputed payment instructions, loan defaults, failed collateral arrangements, documentary credits, guarantee calls, alleged mis-selling, and cross-border enforcement. The legal and commercial response often turns on the wording of the contract, preservation of evidence, the chosen forum, and the ability to recover against available assets. Poorly drafted dispute clauses, missed notice deadlines, weak document control, or unrealistic settlement positions can increase loss, delay recovery, and damage important customer or correspondent-bank relationships.

This course examines the full dispute lifecycle for banking and financial-services contracts. Participants assess dispute clauses, choice of law, forum selection, arbitration agreements, mediation routes, court proceedings, interim measures, evidence, damages, hearing preparation, settlement, awards, and enforcement. They learn how to identify the contractual and procedural issues that determine strategy; prepare a defensible claim or response; manage external counsel; evaluate settlement options; and plan recognition and enforcement in cross-border cases. Particular attention is given to loan and security documentation, payment disputes, guarantees, trade finance instruments, and bank-customer claims.

Teaching combines focused legal briefings with banking dispute cases, contract-clause analysis, document review, negotiation simulations, arbitration procedure planning, and structured application planning. Participants work with realistic dispute materials such as facility agreements, payment records, notices, witness evidence, and settlement terms. They leave with a reusable banking dispute case-management pack containing a triage matrix, clause-review checklist, evidence plan, arbitration strategy outline, damages schedule, and enforcement action plan.

The course is suited to legal, risk, credit, recoveries, compliance, and commercial professionals who manage disputed banking transactions or instruct external counsel. It is appropriate for participants working in domestic or cross-border banking environments.

What you will be able to do

  • Assess banking dispute facts using a contractual risk and forum-selection analysis
  • Draft arbitration, jurisdiction, escalation, and notice clauses for banking agreements
  • Prepare a dispute triage matrix covering merits, exposure, evidence, urgency, and relationship risk
  • Develop an arbitration strategy using procedural timetables, pleadings, and interim-measure options
  • Apply IBA Rules concepts to document production, witness evidence, privilege, and expert evidence
  • Calculate and present damages, contractual interest, mitigation, and settlement ranges
  • Conduct structured mediation and settlement negotiations using BATNA and WATNA analysis
  • Plan award recognition and enforcement under the New York Convention framework

Benefits of attending

For you

  • Greater confidence reviewing dispute clauses before transactions are signed
  • A repeatable method for directing external counsel and internal stakeholders
  • Stronger ability to identify evidence gaps before formal proceedings begin
  • Practical preparation for arbitration, mediation, and settlement discussions
  • Improved judgement on enforcement prospects in cross-border recovery cases

For your organisation

  • Earlier identification of contractual weaknesses and dispute escalation risks
  • More consistent instructions to external counsel, experts, and recovery teams
  • Better preservation of payment records, communications, and credit-file evidence
  • More disciplined settlement decisions based on merits, quantum, costs, and recoverability
  • Stronger dispute clauses and enforcement planning for cross-border banking contracts

Course modules

10 modules over 5 days

Participants can classify common banking disputes and identify the contractual provisions driving initial strategy.

  • Loan, deposit and payment disputes mapped to contractual risk allocation
  • Bank-customer duties distinguished from fiduciary obligations and advisory responsibilities
  • Payment services claims analysed through authorisation, execution and refund rules
  • Credit facility disputes traced from drawdown conditions to acceleration notices
  • Documentary credit disputes compared with demand guarantee and standby credit claims
  • Dispute triage matrix ranks exposure, urgency, evidence and relationship value

Participants can assess forum, governing-law, and arbitration-agreement issues in cross-border banking disputes.

  • Forum-selection clauses tested for exclusivity, scope and enforceability
  • Choice-of-law analysis separates governing law, mandatory rules and procedural law
  • UNCITRAL Model Law concepts applied to arbitration agreement validity
  • New York Convention grounds assessed before cross-border enforcement planning
  • Anti-suit injunction risks identified in parallel court and arbitration proceedings
  • Seat, venue and institution choices matched to transaction risk

Participants can draft and review dispute provisions that reduce ambiguity and procedural failure.

  • Arbitration clauses drafted with seat, rules, language and tribunal provisions
  • Multi-tier clauses sequence negotiation, mediation and arbitration without procedural gaps
  • Jurisdiction clauses coordinated with service, waiver and interim-relief terms
  • Dispute escalation notices aligned with facility agreement notice mechanics
  • Material adverse change and events-of-default wording tested for ambiguity
  • Amendment, waiver and entire-agreement clauses evaluated after relationship breakdown

Participants can establish a controlled early response to a banking claim, complaint, or threatened proceeding.

  • Claim notices assessed against limitation periods, contractual deadlines and cure rights
  • Legal hold protocols preserve emails, recordings, trading data and credit files
  • Chronology building links contractual milestones, communications, breaches and loss events
  • Without-prejudice communications controlled through privilege and settlement labelling rules
  • Internal investigation plans assign custodians, interview order and reporting lines
  • Dispute decision trees compare settlement, mediation, arbitration and litigation routes

Participants can plan the commencement and procedural management of a banking arbitration.

  • Request for arbitration drafted from clause, claims and relief sought
  • Answer and counterclaim strategy addresses jurisdiction, admissibility and set-off
  • Arbitrator selection evaluates independence, expertise, availability and disclosure obligations
  • Terms of reference define issues, procedure, timetable and tribunal authority
  • Emergency arbitrator and interim-measure options assessed against asset dissipation
  • Procedural timetables manage pleadings, document production, witnesses and hearing dates

Participants can develop an evidence plan for banking arbitration or litigation while protecting privileged material.

  • IBA Rules concepts distinguish documents, witness evidence and tribunal-appointed experts
  • Redfern Schedule requests framed for relevance, materiality and proportionality
  • Electronic evidence protocols address metadata, preservation, search terms and production
  • Witness statements separate factual recollection from advocacy and expert opinion
  • Privilege logs identify legal advice, litigation privilege and protected settlement material
  • Chain-of-custody records support authenticity of payment messages and transaction data

Participants can assess monetary remedies and instruct financial experts in banking disputes.

  • Damages theories distinguish principal, interest, fees, consequential loss and mitigation
  • Interest calculations compare contractual rates, default margins and statutory remedies
  • Loan loss evidence connects default, collateral recovery and mitigation decisions
  • Foreign-exchange claims quantify conversion dates, market rates and hedging effects
  • Expert instructions define assumptions, data sources, sensitivity ranges and questions
  • Settlement ranges built from merits, quantum, costs and enforcement risk

Participants can prepare a clear and persuasive presentation of a banking dispute before a tribunal.

  • Memorial structure connects facts, contractual provisions, law and requested relief
  • Opening submissions present dispute theory, evidential anchors and tribunal roadmap
  • Cross-examination plans test credibility, contemporaneous documents and causation links
  • Expert conferencing clarifies agreed issues, methodological differences and residual questions
  • Hearing bundles organised through agreed indices, hyperlinks and document references
  • Post-hearing briefs address tribunal questions, costs and interest calculations

Participants can prepare and manage settlement negotiations while protecting legal and commercial interests.

  • Mediation preparation identifies decision-makers, reservation values and settlement authority
  • BATNA and WATNA analysis structures negotiation choices and concession limits
  • Settlement term sheets resolve payment timing, releases, confidentiality and costs
  • Commercial relationships protected through staged concessions and non-admission wording
  • Banking complaints procedures compared with contractual and arbitral remedies
  • Negotiation records distinguish protected discussions from operational correspondence

Participants can plan award enforcement and convert dispute lessons into contract and control improvements.

  • Arbitral awards reviewed for relief, interest, costs and correction opportunities
  • Set-aside risks assessed under seat law and due-process standards
  • Recognition strategy maps debtor assets, local procedure and Convention defences
  • Enforcement against sovereign-linked entities considers immunity, waivers and asset character
  • Confidentiality obligations managed after awards, settlements and regulatory disclosures
  • Post-dispute application plan assigns clause improvements, controls and ownership

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Banking dispute triage matrix
  2. Arbitration and jurisdiction clause checklist
  3. Legal hold and evidence preservation plan
  4. Arbitration procedural strategy template
  5. Damages and interest calculation model
  6. Award enforcement action plan

Who should attend

  • In-house Banking Counsel — advises on claims, contract wording, and external counsel instructions
  • Dispute Resolution Lawyers — manages banking arbitrations, court proceedings, and settlements
  • Credit Risk Managers — assesses default disputes, collateral recovery, and lender remedies
  • Recoveries and Restructuring Managers — coordinates enforcement, workout negotiations, and debtor engagement
  • Trade Finance Professionals — handles disputes involving guarantees, documentary credits, and payment undertakings
  • Compliance and Conduct Risk Managers — addresses complaints, disclosures, and dispute-related control failures

Skills and tools covered

Banking contract analysisArbitration case managementEvidence and privilegeDamages assessmentSettlement negotiationAward enforcement

Tools and standards

ICC Arbitration Rules, UNCITRAL Model Law on International Commercial Arbitration, Convention on the Recognition and Enforcement of Foreign Arbitral Awards, IBA Rules on the Taking of Evidence in International Arbitration

How the course runs

Training methodology

The course uses short instructor briefings to establish legal and procedural principles, followed by banking-focused case work and facilitated group analysis. Participants review dispute clauses, notices, payment evidence, loan documentation, and procedural correspondence. Simulations address arbitration case planning, document-production decisions, mediation preparation, and settlement terms. Trainers use comparative examples from lending, payments, guarantees, and trade finance, while identifying points that depend on governing law and forum. Each participant completes an application plan for a current or anticipated banking dispute.

Requirements and prerequisites

Participants should have practical familiarity with banking products, commercial contracts, or legal risk management. Experience reviewing loan agreements, account terms, payment documentation, security documents, trade finance instruments, or customer complaints is useful. Participants should understand basic contract concepts such as breach, notice, governing law, remedies, and limitation periods. Prior arbitration experience is not required, and no legal qualification is required. The course explains procedural concepts in practical terms while assuming participants can read and discuss contractual documentation.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should understand basic banking products and commercial contract concepts. Prior arbitration experience, legal qualification, or litigation experience is not required.

Participants may bring anonymised dispute clauses, facility agreement provisions, payment terms, or current dispute questions. Trainers can use these materials during application planning where confidentiality requirements permit.

It is designed for in-house counsel, dispute lawyers, credit and recoveries teams, trade finance professionals, risk managers, and compliance staff. It is particularly useful for those handling cross-border contracts or instructing external counsel.

The course concentrates on disputes arising from banking products and financial-services contracts. Cases, clauses, evidence issues, damages questions, and enforcement planning are based on lending, payments, security, guarantees, and trade finance.

Participants can use the triage matrix when a claim arises, review dispute clauses before signing, and improve evidence preservation procedures. The course materials also support more focused instructions to external counsel and experts.

The programme runs for five training days from 08:30 to 16:30, providing about 32.5 contact hours. Time is divided across ten modules covering contracts, procedure, evidence, financial remedies, settlement, and enforcement.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.