Business Intelligence Reporting for Business Analysts Training Course

Duration 10 days 19 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Business Analyst, Reporting Analyst and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 9 Nov 2026 Course code SD-BI-008

Before you join: Participants should have experience gathering requirements, working with spreadsheets or reviewing business reports.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Business analysts are often asked to improve reporting without a clear definition of the decisions reports must support, the measures that matter, or the data conditions required for trust. The result can be conflicting dashboards, manually reconciled spreadsheets, unclear ownership and reports that describe activity without helping managers act. This course addresses the analyst’s role in turning business questions into governed, decision-ready business intelligence reporting.

Participants learn to elicit reporting requirements, define measures and dimensions, assess source data, model reporting data and design reports for different audiences. The course covers SQL querying, dimensional modelling, data quality controls, KPI specification, Power BI report development, DAX calculations, visual design, dashboard governance and report testing. Participants practise converting operational questions from banking, public services, retail, manufacturing and NGO programmes into report specifications and usable analytical outputs.

Teaching combines short instructor briefings with case work, report reviews, data analysis tasks and structured peer critique. Participants build reporting artefacts from the first week, then refine them through data modelling, calculation design, usability testing and governance decisions. They leave with a reusable reporting pack containing a requirements charter, KPI catalogue, source-to-report mapping, dimensional model, dashboard wireframe, test plan and a completed BI reporting case.

The course suits business analysts who already work with business data, requirements or reporting stakeholders and need stronger methods for designing reliable BI outputs. It is also suitable for reporting analysts, product owners and managers responsible for improving management information.

What you will be able to do

  • Elicit decision-focused BI reporting requirements using stakeholder interviews and reporting charters
  • Define KPIs, measures, dimensions, targets and calculation rules in a KPI catalogue
  • Assess source data quality using profiling, reconciliation and data quality dimensions
  • Create dimensional data models using Kimball fact and dimension design principles
  • Write SQL queries that join, filter, aggregate and validate reporting data
  • Build Power BI reports using data models, DAX measures, filters and drill-through
  • Design dashboard layouts using IBCS conventions, visual hierarchy and audience needs
  • Produce a governed BI reporting pack with specifications, tests, ownership and release controls

Benefits of attending

For you

  • Produce clearer reporting requirements that reduce stakeholder rework
  • Create KPI definitions that withstand challenge from finance and operations teams
  • Use SQL and Power BI more confidently for report analysis and delivery
  • Identify data quality issues before they reach management reports
  • Present dashboards with stronger rationale for design and metric choices

For your organisation

  • Fewer conflicting KPI calculations across management reports
  • Shorter report development cycles through clearer specifications and acceptance criteria
  • Improved confidence in reporting data through documented validation controls
  • More actionable dashboards linked to named decisions and accountable owners
  • Stronger governance for report changes, access, publication and retirement

Course modules

19 modules over 10 days

Participants can frame reporting needs around decisions, users, actions and measurable success criteria.

  • Decision-oriented reporting questions framed around users, actions, timing and consequences
  • Report inventory separates operational, analytical, regulatory and executive information needs
  • Stakeholder interviews expose pain points, exceptions, thresholds and escalation paths
  • SMART reporting objectives link measures to accountable business decisions
  • Audience segmentation distinguishes executives, managers, analysts, frontline staff and auditors
  • Reporting charters record purpose, owners, frequency, distribution and success criteria

Participants can define report scope, stakeholder responsibilities and controlled requirements boundaries.

  • RACI matrices assign reporting decisions, approvals, data ownership and support duties
  • Personas capture information needs, technical confidence, time constraints and preferred views
  • In-scope and out-of-scope statements prevent uncontrolled report requirement expansion
  • MoSCoW prioritisation ranks mandatory, important, desirable and deferred reporting features
  • Requirement traceability links business questions, data fields, calculations and visuals
  • Assumption logs distinguish confirmed facts from unresolved reporting design decisions

Participants can specify consistent metrics with clear formulae, ownership and interpretation rules.

  • KPI trees connect strategic objectives, drivers, measures, targets and actions
  • Measure definitions state numerator, denominator, grain, period and source system
  • Leading and lagging indicators distinguish predictive signals from recorded outcomes
  • Targets, thresholds and tolerances define when management attention is required
  • Metric owners approve definitions, changes, exceptions and business interpretation guidance
  • KPI catalogues document formulae, dimensions, exclusions, refresh timing and lineage

Participants can identify reporting sources and evaluate their fitness for stated reporting purposes.

  • Source system mapping identifies entities, fields, owners, extracts and refresh schedules
  • Data profiling measures completeness, uniqueness, validity, consistency and timeliness
  • Field-level analysis reveals nulls, duplicates, invalid codes and unexpected distributions
  • Business keys distinguish customer, account, transaction, product and organisational identifiers
  • Grain analysis establishes the lowest level represented by each source record
  • Source-to-target mapping documents transformations, derived fields and reporting destinations

Participants can define data quality rules and reconcile reporting outputs to trusted controls.

  • Data quality dimensions assess accuracy, completeness, consistency, timeliness and validity
  • Validation rules test mandatory fields, code sets, ranges and referential integrity
  • Control totals reconcile record counts, monetary values and quantities between systems
  • Exception reports isolate failed records, root causes, owners and resolution status
  • Tolerance rules distinguish acceptable rounding differences from material reporting errors
  • Issue logs record defect severity, business impact, correction actions and closure evidence

Participants can write and review SQL queries that prepare and validate reporting datasets.

  • SELECT statements retrieve named fields from reporting tables and views
  • WHERE clauses filter periods, business units, statuses and valid record populations
  • INNER and LEFT JOIN operations combine related reporting entities correctly
  • GROUP BY and aggregate functions summarise values at defined reporting grain
  • CASE expressions classify records into business reporting categories and bands
  • Common table expressions improve readability of multi-step reporting query logic

Participants can create dimensional models that support consistent and performant reporting.

  • Kimball dimensional modelling separates measurable events from descriptive business context
  • Fact tables store transactions, snapshots, balances and measurable process events
  • Dimension tables describe dates, customers, products, locations, channels and organisations
  • Star schemas simplify report queries, filtering, aggregation and user understanding
  • Conformed dimensions provide consistent categories across multiple subject-area reports
  • Slowly changing dimensions preserve historical attributes for accurate period reporting

Participants can define time periods, aggregation rules and comparison logic for management reporting.

  • Calendar tables support daily, monthly, quarterly, financial-year and fiscal-period reporting
  • Reporting grain aligns transaction detail with required management decision frequency
  • Period-to-date calculations distinguish month, quarter and year accumulation rules
  • Prior-period comparisons reveal variance, growth, decline and seasonal movement
  • Rolling periods smooth short-term volatility in service, sales and operational measures
  • Snapshot reporting distinguishes point-in-time balances from cumulative transaction activity

Participants can prepare data and configure a Power BI model for governed report creation.

  • Power Query steps clean headers, data types, nulls and inconsistent values
  • Query parameters control reusable source locations, dates and reporting selections
  • Relationship cardinality defines valid one-to-many and many-to-many model connections
  • Filter direction choices prevent ambiguous results and unintended cross-table filtering
  • Model views document table purpose, key fields and relationship assumptions
  • Refresh planning considers source availability, data latency, credentials and report publication

Participants can create DAX measures that calculate and explain core reporting indicators.

  • DAX measures calculate aggregations without storing repeated report-level values
  • CALCULATE modifies filter context for targeted reporting business rules
  • DIVIDE handles ratio calculations and avoids invalid division results
  • Time intelligence functions compare current periods with previous reporting periods
  • Measure naming conventions distinguish values, ratios, variances and percentage changes
  • Calculation validation compares DAX outputs against independently checked control totals

Participants can produce build-ready report specifications and testable acceptance criteria.

  • Report specifications define purpose, audience, data scope, measures and refresh timing
  • User stories describe reporting needs from named stakeholder roles and decisions
  • Given-When-Then acceptance criteria make expected report behaviour testable
  • Field specifications identify labels, formats, sources, calculations and drill paths
  • Business rules document exclusions, overrides, hierarchy treatment and exception handling
  • Non-functional requirements cover performance, accessibility, security and export needs

Participants can select visual forms that communicate business information accurately and efficiently.

  • Visual encoding matches comparison tasks with position, length, colour and size
  • IBCS conventions promote consistent notation, labelling, variance display and message titles
  • Chart selection distinguishes trends, comparisons, composition, distribution and relationship questions
  • Axis choices, baselines and scales prevent misleading apparent performance differences
  • Colour palettes reserve emphasis for exceptions, alerts, selections and meaningful categories
  • Data-ink reduction removes decoration, redundant labels, borders and unnecessary visual effects

Participants can design dashboard layouts and interactions around priority management questions.

  • Dashboard wireframes place priority metrics, trends, exceptions and supporting detail deliberately
  • Visual hierarchy directs attention through position, grouping, contrast and reading sequence
  • Drill-through paths connect executive summaries with diagnosis-level operational detail
  • Slicers and filters support controlled exploration without obscuring report interpretation
  • Tooltips provide definitions, context, calculation notes and supporting detail on demand
  • Mobile layouts adapt priority visuals, filters and navigation for smaller screens

Participants can test BI reports for accuracy, usability, performance and agreed business behaviour.

  • Test cases verify data values, filters, calculations, formats and navigation paths
  • Boundary testing examines first dates, last dates, zero values and missing records
  • Reconciliation testing compares report outputs with approved source-system control totals
  • User acceptance testing confirms decisions, terminology, workflow and usability expectations
  • Performance testing checks load times, filter response and visual rendering behaviour
  • Defect triage ranks faults by severity, business impact, workaround and release priority

Participants can define practical controls for report access, publication and change management.

  • Role-based access restricts reports, data fields and actions by user responsibility
  • Row-level security filters data according to authorised organisational or customer scope
  • Workspace roles separate report development, approval, publication and administration duties
  • Release checklists confirm data validation, approvals, documentation and access controls
  • Change control records requested amendments, impact assessment, approval and deployment evidence
  • Report retirement criteria identify obsolete outputs, replacement reports and archive requirements

Participants can plan reporting operations, ownership and improvement cycles after deployment.

  • Reporting service models define request intake, prioritisation, support and escalation routes
  • Refresh monitoring identifies failed loads, delayed data and incomplete reporting periods
  • Usage metrics reveal unused reports, popular views, export behaviour and adoption patterns
  • Feedback loops capture user questions, enhancement requests and recurring interpretation issues
  • Data literacy guidance explains metric definitions, filters, limitations and appropriate use
  • Quarterly report reviews assess continued value, quality issues and retirement candidates

Participants can design report analysis that moves from performance signals to plausible causes.

  • Variance analysis separates actual, budget, forecast and prior-period performance differences
  • Waterfall charts explain cumulative drivers behind favourable or adverse metric movements
  • Pareto analysis ranks categories contributing most to defects, costs or delays
  • Segmentation compares results by customer, product, location, channel and time
  • Root cause questioning distinguishes observed patterns from validated causal explanations
  • Exception thresholds trigger investigation based on materiality, risk and business tolerance

Participants can present report findings with clear messages, evidence and recommended actions.

  • Message titles state the management conclusion rather than merely naming visuals
  • Insight statements connect observed evidence, business implication and recommended action
  • Narrative sequences move from headline performance through drivers to decision options
  • Confidence statements identify data limitations, assumptions, timing gaps and unresolved questions
  • Executive briefings distinguish urgent exceptions from monitored trends and routine performance
  • Recommendation logs assign actions, owners, due dates and follow-up reporting measures

Participants can build, review and present a complete decision-ready BI reporting solution from requirements through governance.

  • Reporting charter defines stakeholders, decisions, scope, success measures and operating assumptions
  • KPI catalogue specifies calculations, targets, dimensions, exclusions and metric owners
  • Dimensional model maps source data into facts, dimensions and report relationships
  • Power BI report presents validated measures, interactions, exceptions and supporting detail
  • Test evidence records reconciliation results, acceptance findings, defects and corrective actions
  • Governance plan assigns access, refresh, change control, ownership and review responsibilities

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Decision-focused reporting charter template
  2. KPI catalogue and metric definition template
  3. Source-to-report data mapping model
  4. Dimensional model design worksheet
  5. BI report specification and test pack
  6. Dashboard governance and release checklist

Who should attend

  • Business Analyst — translates stakeholder decisions into report requirements and specifications
  • Reporting Analyst — improves recurring reports, dashboards and data validation methods
  • BI Analyst — connects business requirements with models, measures and visual outputs
  • Product Owner — prioritises reporting needs and accepts report delivery against defined criteria
  • Data Analyst — structures analysis for management reporting and stakeholder use
  • Management Information Manager — establishes consistent KPI definitions, controls and report ownership

Skills and tools covered

Reporting requirements analysisKPI definitionDimensional modellingSQL data analysisDashboard designBI report governance

Tools and standards

Microsoft Power BI, SQL, Kimball Dimensional Modeling, IBCS

How the course runs

Training methodology

The course uses short instructor briefings followed by structured case work, group analysis, report critiques and individual application planning. Participants work with realistic reporting requests, source-data extracts, KPI disputes and dashboard designs from operational settings. They progressively create a reporting pack, receiving feedback on requirements, model choices, calculations, visuals and controls. Simulations include stakeholder requirement sessions, report acceptance reviews and management dashboard presentations.

Requirements and prerequisites

Participants should have experience gathering requirements, working with spreadsheets or reviewing business reports. They should understand basic business measures such as revenue, cost, volume, service levels or programme outputs, and be comfortable interpreting tables and charts. Familiarity with databases, SQL or Power BI is helpful but not required; core techniques are introduced and applied during the course. Participants do not need programming experience, advanced statistics, data engineering expertise or prior dashboard design qualifications.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should be comfortable discussing business processes, measures and reporting needs. Experience with spreadsheets or existing reports is expected, while SQL and Power BI experience is helpful but not required.

Bring a laptop suitable for live online work or classroom software access, plus examples of reporting problems from your role if permitted by your employer. Do not bring confidential data unless your organisation has approved its use.

It is designed mainly for business analysts, reporting analysts, BI analysts and product owners working with management information. Managers responsible for reporting governance or KPI consistency will also benefit.

This course starts with the business analysis work that makes BI reports useful: decisions, requirements, KPI definitions, source data and acceptance criteria. Power BI development is taught as part of report delivery rather than as a software-only course.

You can use the reporting charter, KPI catalogue, source-to-report mapping and test pack on a current reporting request. The methods also help when reviewing inherited dashboards, resolving metric disputes or planning a report replacement.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The first week builds requirements, data, SQL and modelling skills; the second week develops reports, tests controls and completes the capstone.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.