Course overview
Business analysts are often asked to improve reporting without a clear definition of the decisions reports must support, the measures that matter, or the data conditions required for trust. The result can be conflicting dashboards, manually reconciled spreadsheets, unclear ownership and reports that describe activity without helping managers act. This course addresses the analyst’s role in turning business questions into governed, decision-ready business intelligence reporting.
Participants learn to elicit reporting requirements, define measures and dimensions, assess source data, model reporting data and design reports for different audiences. The course covers SQL querying, dimensional modelling, data quality controls, KPI specification, Power BI report development, DAX calculations, visual design, dashboard governance and report testing. Participants practise converting operational questions from banking, public services, retail, manufacturing and NGO programmes into report specifications and usable analytical outputs.
Teaching combines short instructor briefings with case work, report reviews, data analysis tasks and structured peer critique. Participants build reporting artefacts from the first week, then refine them through data modelling, calculation design, usability testing and governance decisions. They leave with a reusable reporting pack containing a requirements charter, KPI catalogue, source-to-report mapping, dimensional model, dashboard wireframe, test plan and a completed BI reporting case.
The course suits business analysts who already work with business data, requirements or reporting stakeholders and need stronger methods for designing reliable BI outputs. It is also suitable for reporting analysts, product owners and managers responsible for improving management information.