Collaborative Learning Facilitation Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Learning and Development Specialists, Corporate Trainers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-LD-249

Before you join: Participants should have experience attending, supporting or delivering workplace training, workshops or meetings.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Collaborative learning succeeds when a facilitator can move a group beyond passive attendance, uneven participation and unproductive discussion. Learning and development professionals must create conditions where participants exchange experience, test ideas, solve realistic problems and commit to applying learning at work. This requires more than confident presentation: it requires deliberate session design, clear process leadership, inclusive participation and disciplined debriefing.

This course develops the practical facilitation skills needed to plan and lead collaborative learning sessions. Participants learn to define observable outcomes, use backward design, structure group work, frame useful questions and guide reflection from activity to workplace action. The course addresses group dynamics, psychological safety, conflict, participation imbalance, culturally mixed groups, virtual delivery and hybrid learning. Participants also use feedback and evaluation methods to assess whether learning is transferring into improved performance.

Teaching combines concise instructor briefings with case analysis, facilitated group tasks, simulations, peer feedback and structured application planning. Cases reflect common learning situations such as onboarding programmes, management development workshops, compliance training, operational improvement sessions and cross-functional project learning. Participants leave with a completed collaborative learning facilitation plan for a forthcoming workplace session, supported by a design template, risk register and personal development plan.

The course is suited to professionals who already deliver, coordinate or support training and now need stronger methods for facilitating active learning with groups. It is particularly useful where training must produce discussion, shared problem-solving, practice and accountable follow-through rather than one-way knowledge transfer.

What you will be able to do

  • Design collaborative learning sessions using backward design and observable performance outcomes
  • Facilitate structured dialogue using question funnels, paraphrasing and ORID questioning
  • Select group methods that match learning objectives, task interdependence and participant needs
  • Manage participation imbalance, difficult behaviours and conflict using neutral process interventions
  • Apply inclusive facilitation practices for culturally mixed, in-person and remote groups
  • Run virtual and hybrid collaborative activities using breakout, polling and shared-whiteboard methods
  • Evaluate learning transfer using observation checklists, feedback criteria and the Kirkpatrick model
  • Produce a workplace facilitation plan with timing, risks, contingencies and action measures

Benefits of attending

For you

  • Lead group learning sessions with clearer structure and stronger participant ownership
  • Handle silence, dominance and disagreement without losing the learning purpose
  • Build a reusable repertoire of group methods beyond slide-based delivery
  • Gather more useful feedback on facilitation performance and learning transfer
  • Prepare a personal development plan for upcoming workplace facilitation assignments

For your organisation

  • Increase participation and knowledge exchange during internal training programmes
  • Improve consistency of facilitation across trainers, subject experts and HR teams
  • Reduce passive attendance by using activities linked directly to job performance
  • Support inclusive contribution from mixed seniority, cultural and location-based groups
  • Produce clearer evidence of training application through transfer measures and follow-up

Course modules

10 modules over 5 days

Participants can explain how collaborative learning principles shape facilitator choices, session conditions and learner participation.

  • Collaborative learning principles distinguished from presentation-led and discussion-led training
  • Adult learning assumptions translated into facilitator choices and session conditions
  • Kolb experiential learning cycle used to sequence reflection and application
  • Psychological safety conditions established through contracting, language, and response practices
  • Participation equity diagnosed using airtime, access, confidence, and status cues
  • Facilitator stance balances direction, inquiry, challenge, and learner ownership

Participants can design a collaborative learning session aligned to workplace performance and evidence of learning.

  • Learning needs converted into observable performance outcomes and evidence criteria
  • Backward design aligns outcomes, assessments, activities, and workplace transfer
  • Bloom's taxonomy differentiates recall, application, analysis, evaluation, and creation
  • Constructive alignment checks consistency between objectives, methods, and assessments
  • Session arcs allocate opening, exploration, practice, feedback, and close
  • Timing plans protect reflection, peer exchange, and action commitment

Participants can use clear instructions, questioning techniques and debrief structures to guide learning conversations.

  • Opening contracts establish purpose, roles, confidentiality, and participation agreements
  • Instructions use purpose, task, time, output, and debrief criteria
  • Question funnels move from observation to interpretation, evaluation, and action
  • Wait time and paraphrasing increase response quality and shared meaning
  • ORID questioning structures objective, reflective, interpretive, and decisional dialogue
  • Debriefs connect activity evidence to concepts, decisions, and workplace commitments

Participants can select and set up group methods that create purposeful interaction and accountable outputs.

  • Group formation methods match task interdependence, diversity, and psychological safety
  • Think-pair-share structures individual preparation before peer and plenary dialogue
  • Jigsaw method distributes expertise and creates mutual teaching responsibility
  • World Café conversations capture patterns across rotating small-group discussions
  • Nominal Group Technique ranks options before influence distorts collective judgment
  • Roles for chair, recorder, timekeeper, and reporter prevent coordination losses
  • Room layouts support visibility, movement, subgroup work, and accessible participation

Participants can diagnose group dynamics and intervene constructively when participation or process breaks down.

  • Tuckman's group development model anticipates forming, storming, norming, and performing
  • Participation patterns mapped to identify dominance, withdrawal, alliances, and silence
  • Process observations named without attributing motives or judging intentions
  • Ground rules reset after breaches using specific behavioural descriptions
  • Interventions redirect monopolising, side conversations, and unproductive debate
  • Status and power differences addressed through structured turn-taking protocols
  • Facilitator neutrality maintained while protecting agreed process and learning purpose

Participants can address disagreement and disruptive behaviour while maintaining learning relationships and decision quality.

  • Conflict styles diagnosed using the Thomas-Kilmann conflict mode instrument
  • Interest-based negotiation separates positions, interests, options, and criteria
  • Neutral reframing converts accusations into observable issues and shared questions
  • Ladder of Inference checks assumptions before responding to contentious statements
  • Consensus methods distinguish consent, agreement, consultation, and decision authority
  • Repair conversations address impact, accountability, and future working agreements

Participants can create learning conditions that support equitable contribution from diverse participant groups.

  • Universal Design for Learning offers multiple engagement, representation, and expression pathways
  • Accessible materials use readable layouts, captions, contrast, and descriptive labels
  • Cultural dimensions inform choices about hierarchy, silence, disagreement, and face
  • Pronunciation, names, and language access handled without singling out participants
  • Anonymous input channels surface concerns from lower-status or remote contributors
  • Inclusive facilitation audits whose knowledge counts and whose voices recur

Participants can facilitate participative learning activities across virtual and hybrid delivery settings.

  • Platform features selected for chat, polls, breakout rooms, whiteboards, and annotation
  • Virtual session rhythm alternates input, interaction, pause, and consolidation
  • Breakout room briefs specify roles, artefacts, timing, and return instructions
  • Shared whiteboards make contributions visible, clusterable, and reviewable
  • Hybrid participation protocols prevent room-based voices from dominating remote colleagues
  • Technology failure plans preserve learning flow through low-tech alternatives

Participants can assess collaborative learning, give useful feedback and measure application after training.

  • Observation checklists capture participation, reasoning, collaboration, and task performance
  • Behavioural feedback uses situation-behaviour-impact and forward-looking feedforward prompts
  • Peer review criteria distinguish evidence, interpretation, and actionable recommendations
  • Retrieval practice checks retention before learners apply new procedures
  • Learning transfer measures track confidence, intent, application, and results
  • Kirkpatrick model separates reaction, learning, behaviour, and results evidence

Participants can prepare a practical facilitation plan and targeted development actions for future sessions.

  • Facilitation plans integrate outcomes, methods, materials, timing, and contingencies
  • Risk registers anticipate difficult behaviours, technology failures, and time pressure
  • Co-facilitation agreements assign lead, observation, intervention, and handover responsibilities
  • After-action reviews capture evidence, insights, adjustments, and ownership
  • Personal facilitation development plan sets practice goals, feedback sources, and milestones
  • Workplace application commitments identify upcoming sessions and success measures

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Collaborative learning session design template
  2. Facilitation question and debrief guide
  3. Group method selection matrix
  4. Difficult behaviour intervention checklist
  5. Learning transfer measurement plan
  6. Personal facilitation development plan

Who should attend

  • Learning and Development Specialists — need structured methods for active, work-relevant training
  • Corporate Trainers — need to turn presentation-led sessions into participative learning events
  • HR Business Partners — need to facilitate development workshops with mixed stakeholder groups
  • Technical Trainers — need to help specialists exchange knowledge and practise decisions
  • Training Managers — need consistent facilitation standards across internal trainer teams
  • Subject Matter Experts — need practical methods for leading learning without relying on lectures

Skills and tools covered

Collaborative session designGroup process facilitationInclusive participation methodsConflict interventionVirtual facilitationLearning transfer evaluation

Tools and standards

Kolb Experiential Learning Cycle, ORID questioning framework, Thomas-Kilmann Conflict Mode Instrument, Kirkpatrick Model

How the course runs

Training methodology

The course uses short instructor briefings to introduce facilitation models, followed by case work, group exercises, simulations and peer observation. Participants plan and facilitate selected learning segments, then receive feedback against explicit process and participation criteria. Scenarios include difficult group behaviours, competing viewpoints, remote contributors and time-constrained workshop decisions. Individual application planning connects the methods to a real session participants expect to facilitate after the course.

Requirements and prerequisites

Participants should have experience attending, supporting or delivering workplace training, workshops or meetings. They should be comfortable contributing to group discussions and reviewing their own facilitation approach. Familiarity with basic learning objectives and presentation planning is helpful, but formal instructional design training is not required. Participants do not need prior certification in facilitation, coaching, adult learning theory or virtual training platforms. The course focuses on improving facilitation of collaborative learning rather than teaching a specialist technical subject.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should have some experience attending, supporting or delivering workplace learning, workshops or meetings. Formal facilitation qualifications are not required, but the course assumes you can reflect on real group interactions and apply methods to a forthcoming session.

Bring details of a training session, workshop or team learning event you expect to facilitate. A current agenda, learning objectives, participant profile or recurring facilitation challenge will help you build a practical application plan.

It is designed for L&D specialists, trainers, HR professionals, technical trainers, subject matter experts and managers who facilitate learning with groups. It is most useful for people moving from presentation-led delivery towards active participation and workplace application.

Presentation skills courses concentrate on individual delivery, presence and message structure. This course concentrates on the group learning process: session design, dialogue, group methods, conflict, inclusion, feedback and learning transfer.

The methods can be used in training workshops, onboarding, leadership development, operational improvement meetings and knowledge-sharing sessions. Participants leave with a facilitation plan for an upcoming workplace session and reusable templates for future programmes.

The five days run from 08:30 to 16:30 and provide about 6.5 contact hours each day. Time is divided between instructor input, structured case work, facilitation simulations, peer feedback, reflection and application planning.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.