Community Water, Sanitation and Hygiene Promotion Training Course

Participants can plan and document a participatory assessment that produces usable WASH evidence.

• Stakeholder mapping of users, providers, leaders and excluded groups
• Transect walks recording water points, drainage, toilets and contamination hazards
• Community mapping of households, facilities, hazards and access barriers
• Seasonal calendars tracking rainfall, disease, water availability and livelihoods
• Household survey questions for service access, practices and user satisfaction
• Key informant interviews with operators, health workers and local authorities
• Triangulation of observation, community testimony, records and survey findings

Participants can organise inclusive consultation and accountability arrangements for community WASH work.

• Power analysis identifying gatekeepers, influencers, duty bearers and excluded voices
• Separate consultation formats for women, adolescents and marginalised groups
• Accessible meeting arrangements covering timing, language, venue and communication needs
• Informed consent procedures for household interviews and community data collection
• Community feedback channels for complaints, questions, referrals and response tracking
• Closing the feedback loop through documented actions and public updates
• Safeguarding risks during consultations, household visits and facility inspections

Participants can diagnose priority hygiene behaviours and prepare an evidence-based promotion plan.

• Behavioural diagnosis separating knowledge, opportunity, motivation and social norms
• Critical handwashing moments linked to local daily routines
• Barrier analysis for soap availability, water access and handwashing station use
• Audience segmentation by caregiver role, age, influence and service access
• Behaviour objectives stated as observable actions within defined audiences
• Communication channels matched to trusted messengers and decision moments
• Promotion plan linking messages, materials, frequency, responsibility and monitoring

Participants can use PHAST principles to facilitate community analysis and hygiene action planning.

• PHAST sequence from problem identification to community action planning
• Facilitation questions that draw out existing practices and local explanations
• Problem trees linking hygiene behaviours, environmental conditions and illness
• Ranking methods for community selection of priority hygiene actions
• Participatory monitoring of agreed household and community actions
• Facilitator neutrality when discussing sensitive sanitation and hygiene practices
• Adapting visual methods for literacy, language and disability access

Participants can plan sanitation improvement activities that combine community action with safe service pathways.

• CLTS principles, triggering ethics and avoidance of coercive practices
• Sanitation service chain from containment through emptying, transport and treatment
• Open defecation assessment using observation, mapping and household dialogue
• Toilet option screening for soil, groundwater, density and user preference
• Handwashing facilities integrated with household sanitation improvement plans
• Market assessment of masons, materials, suppliers and emptying services
• Post-triggering follow-up focused on safety, access and sustained use

Participants can compare community water service options against local technical and management conditions.

• Water source inventories recording functionality, yield, ownership and user demand
• Source protection zones around springs, wells and boreholes
• Option appraisal for boreholes, protected springs, piped systems and rainwater
• Water quantity calculations using population, demand and seasonal availability
• Siting criteria for water points, latrines and waste disposal areas
• Accessibility assessment of distance, queueing time, safety and physical barriers
• Community consultation on tariffs, collection systems and service expectations

Participants can identify water quality hazards and prepare practical control measures from source to household.

• WHO water safety plan steps applied to small community supplies
• Sanitary inspection checklists for wells, springs, boreholes and storage tanks
• Hazard mapping from catchment contamination to household drinking containers
• Control measures for drainage, fencing, covers, cleaning and chlorination
• Household water treatment options: boiling, chlorination, filtration and solar disinfection
• Safe storage practices using narrow-neck containers, lids and dedicated cups
• Water quality monitoring schedules, records, trigger levels and corrective action

Participants can recommend sanitation options that account for safety, affordability, environment and service continuity.

• User-centred sanitation criteria covering privacy, safety, dignity and cleaning
• Technology selection matrix for pits, septic tanks, sewerage and shared facilities
• Groundwater risk assessment for pit depth, soil conditions and water sources
• Faecal sludge flow mapping from toilet containment to final treatment
• Emptying safety requirements, personal protective equipment and worker welfare
• Shared sanitation management agreements for cleaning, repairs and user contributions
• Disposal and reuse considerations under local regulation and public health controls

Participants can integrate menstrual health, accessibility and protection considerations into WASH programme design.

• Menstrual health needs assessment using confidential, age-appropriate consultation methods
• Facility design features for privacy, washing, disposal and changing
• Accessible toilet assessment using paths, doors, handrails and transfer space
• Child safeguarding measures around water points, toilets and bathing areas
• Gender-based violence risk analysis for facility location and access times
• Dignified distribution criteria for menstrual materials, soap and washing supplies
• Referral pathways for protection concerns identified during WASH engagement

Participants can prioritise and plan community WASH actions during displacement, outbreaks and rapid-onset emergencies.

• Rapid WASH assessment questions for displaced populations and host communities
• Sphere requirements for water quantity, quality, access and sanitation
• Cholera prevention package covering treatment, chlorination, hygiene and sanitation
• Household-level risk communication during diarrhoeal disease outbreaks
• Emergency water trucking controls for sourcing, transport, storage and distribution
• Temporary sanitation planning for camps, collective centres and informal settlements
• Transition criteria from emergency services to community-managed arrangements

Participants can assess and improve WASH conditions in schools and primary health care facilities.

• School WASH assessment covering toilets, water, handwashing and menstrual health
• Pupil participation methods for facility care and hygiene promotion
• School operation plans for cleaning rotas, supplies and minor repairs
• Health care facility WASH risks affecting infection prevention and control
• WASH FIT improvement actions for water, sanitation, waste and cleaning
• Waste segregation pathways for infectious, sharps and general waste
• Coordination with education and health authorities on standards and responsibilities

Participants can establish practical management arrangements for operating and maintaining community WASH services.

• Management model comparison: committees, operators, utilities and local enterprises
• Committee terms of reference covering roles, meetings, records and accountability
• Preventive maintenance schedules for pumps, tanks, taps, toilets and drainage
• Spare-parts planning based on equipment specifications, suppliers and lead times
• Tariff setting principles covering affordability, operating costs and replacement reserves
• Cashbook controls for fee collection, authorisation, receipts and reconciliation
• Escalation procedures for major repairs, service failure and technical support

Participants can convert assessment findings into a sequenced, costed and coordinated WASH implementation plan.

• Theory of change linking activities, behaviour, services and health outcomes
• Work breakdown structures for assessment, mobilisation, construction and follow-up
• Activity sequencing around seasons, procurement lead times and community availability
• Cost categories for hardware, promotion, staffing, transport, monitoring and maintenance
• Bill of quantities review for community WASH facilities and supply items
• Partner coordination matrices defining responsibilities, dependencies and referral points
• Risk registers covering security, climate, procurement, acceptance and safeguarding

Participants can build a WASH monitoring system that supports corrective action and accountable reporting.

• Indicator selection for access, functionality, practices, inclusion and satisfaction
• Indicator reference sheets defining numerator, denominator, source and frequency
• Disaggregated data collection by sex, age, disability and location
• Mobile data quality checks for completeness, consistency and outliers
• Community scorecards for user feedback on service performance and priorities
• Monitoring visits documenting defects, actions, owners and completion dates
• Adaptive management decisions based on trends, complaints and field verification

Participants can incorporate climate and environmental risks into community WASH service planning.

• Climate hazard screening for drought, flooding, heat and extreme rainfall
• Water source resilience analysis using recharge, yield and seasonal demand
• Flood protection measures for latrines, wells, drainage and waste sites
• Drought contingency planning for rationing, alternative sources and communication
• Catchment protection actions with communities, landholders and local authorities
• Environmental screening of construction materials, waste and wastewater disposal
• Resilience indicators tracking service continuity after climate-related disruptions

Participants can facilitate difficult WASH discussions and supervise partner delivery against agreed standards.

• Facilitation plans with objectives, participant groups, prompts and decision records
• Managing conflict over water access, tariffs, land and facility ownership
• Negotiation preparation using interests, options, standards and alternatives
• Partner workplan reviews against outputs, quality criteria and reporting evidence
• Supportive supervision conversations focused on observations, causes and agreed actions
• Construction quality checks for location, materials, drainage and accessibility
• Meeting records capturing decisions, responsibilities, deadlines and unresolved issues

Participants can build, review and present a complete community WASH programme package for a defined community.

• Assessment synthesis defining priority risks, affected groups and service gaps
• Community WASH objective statement with measurable outcome and target population
• Integrated water, sanitation and hygiene promotion intervention design
• Implementation plan detailing activities, sequence, roles, timing and resources
• Operation and maintenance model with accountability and financing arrangements
• Monitoring framework combining indicators, feedback, review meetings and adaptation
• Peer review presentation defending technical choices, inclusion measures and assumptions