Course overview
Payments are moving from cash and batch bank transfers towards instant account-to-account transactions, digital wallets, tokenised money and new central-bank instruments. Finance, treasury, operations, risk and product teams must judge which payment methods fit their customers and operating model, while controlling fraud, liquidity, data, regulatory and third-party risks. Poor choices can increase payment costs, create reconciliation failures, weaken customer trust or expose the organisation to sanctions and financial-crime breaches.
This course examines payment rails, card schemes, wallets, instant payments, open banking, cross-border transfers, crypto-assets, stablecoins, tokenised deposits and central bank digital currencies. Participants assess payment economics, map transaction flows, interpret ISO 20022 messaging, compare digital-currency models and evaluate the controls needed for regulated payment services. They also examine the policy and commercial drivers behind cashless economies, including financial inclusion, merchant acceptance, privacy, consumer protection and operational resilience.
Teaching combines focused instructor briefings with payment-flow cases, group analysis, fraud and control scenarios, vendor assessments and implementation planning. Cases reflect the decisions faced by banks, public authorities, payment service providers, merchants, NGOs and multinational treasury teams. Participants receive a certificate of completion and leave with a payment and digital-currency assessment pack containing transaction-flow maps, a control matrix, a business-case model and a phased implementation roadmap. The course is delivered over five days in classrooms in 50+ cities or live online, with training days running from 08:30 to 16:30.
The course suits professionals who already work with payments, finance, technology, risk or policy and need structured methods for making informed decisions about digital money and cashless-payment initiatives.