Digital Transformation for Project Managers Training Course

Course overview

Project managers are increasingly expected to deliver technology-enabled change while protecting operational continuity, regulatory obligations, budgets and benefits. Yet many transformation programmes stall because project plans focus on system deployment rather than process redesign, data readiness, adoption, governance and measurable business outcomes. This course equips project managers to lead digital transformation initiatives where cloud platforms, automation, analytics, customer channels and legacy systems must work together.

Participants learn to translate a digital strategy into an executable transformation roadmap, business case and delivery model. They practise assessing digital maturity, defining target operating models, mapping processes and value streams, prioritising a transformation portfolio, and setting outcome-based KPIs. The course covers hybrid Agile and predictive delivery, data governance, cybersecurity-by-design, vendor coordination, change impact assessment, stakeholder engagement and benefits realisation. Participants use Jira, Microsoft Project and Power BI to connect work delivery, reporting and executive decision-making.

Instruction combines expert-led sessions with a sustained transformation case study. Working in project teams, participants diagnose a fictional organisation's transformation challenge, establish governance, sequence releases, manage adoption risks and build a reporting approach. Each participant leaves with a practical Digital Transformation Project Playbook: a tailored set of templates and decisions including a maturity assessment, roadmap, stakeholder plan, benefits map, risk register, KPI dashboard design and 90-day application plan.

The course is designed for experienced project professionals managing technology, process or enterprise change initiatives. It is particularly valuable where organisations are moving from isolated digital projects to coordinated transformation portfolios and need project managers who can link delivery controls to strategic outcomes.

Course objectives

By the end of this course, participants will be able to:

• Assess organisational digital maturity using a structured maturity assessment across technology, data, processes, people and governance
• Develop a transformation roadmap that sequences initiatives, dependencies, releases, investment gates and measurable outcomes
• Construct a benefits map linking digital capabilities, process changes, adoption measures and financial or service KPIs
• Apply hybrid Agile and predictive delivery methods to plan transformation work across product, platform and operational teams
• Create a target operating model and change impact assessment for redesigned processes, roles, controls and customer journeys
• Build a transformation governance framework with decision rights, escalation paths, stage gates and portfolio reporting
• Configure outcome-focused delivery reporting using Jira, Microsoft Project and Power BI dashboard requirements
• Produce a Digital Transformation Project Playbook for applying the course methods to a live workplace initiative

Benefits of attending

Target competencies

Who should attend

• Project Managers — who must deliver technology-enabled change while maintaining schedule, cost, risk and benefits control
• Programme Managers — who coordinate multiple digital workstreams, suppliers and business dependencies
• Digital Transformation Managers — who need repeatable governance and delivery methods for enterprise change
• PMO Managers — who establish portfolio controls, standards and reporting for transformation investments
• Business Change Managers — who translate new digital capabilities into adoption, process and role changes
• IT Project Managers — who lead cloud, data, automation or platform initiatives with significant business impact

Requirements and prerequisites

Participants should have practical experience managing projects, workstreams or change initiatives and be comfortable with scope, schedules, budgets, risks, stakeholders and status reporting. Familiarity with either Agile terminology such as backlog, sprint and product owner, or predictive planning concepts such as work breakdown structures and critical paths, is expected. Participants should be able to interpret basic business cases and process maps. No coding, data science, enterprise architecture qualification or prior Jira, Microsoft Project or Power BI expertise is required; guided exercises introduce the relevant features and templates.

Training methodology

The five-day programme alternates focused instructor-led briefings with guided application to a single enterprise transformation case. Participants work with maturity assessment criteria, value-stream maps, roadmap canvases, governance models, Jira delivery views and Power BI dashboard requirements rather than abstract digital concepts. Small-group workshops test trade-offs involving legacy systems, supplier dependencies, data controls and adoption resistance. Daily exercises build components of the final playbook, and the final session uses peer review and instructor feedback to turn those components into a 90-day implementation plan.

Course outline

Day 1: Framing digital transformation as a delivery challenge

• Digital transformation versus technology implementation
• Digital maturity assessment dimensions and scoring
• Strategic objectives, value hypotheses and transformation outcomes
• Customer journey and value-stream mapping
• Transformation scope boundaries and dependency identification
• Stakeholder ecosystem mapping for business and technology teams
• Baseline metrics for cost, service, adoption and operational performance

Workshop: Participants assess the digital maturity of the case organisation and produce a prioritised problem statement with baseline measures.

Day 2: Designing the transformation roadmap and business case

• Target operating model components and design choices
• Capability maps and gap analysis
• Benefits mapping from capability to measurable outcome
• Transformation initiative prioritisation using value, feasibility and risk criteria
• Roadmap sequencing, release planning and critical dependencies
• Business case assumptions, investment gates and benefit ownership
• Portfolio-level risk and opportunity assessment

Workshop: Teams create a phased transformation roadmap and benefits map for the case organisation, including investment-gate decisions.

Day 3: Delivering digital work through hybrid methods

• Selecting Agile, predictive and hybrid delivery approaches
• Product backlogs, epics, features and minimum viable releases
• Work breakdown structures and integrated master schedules
• Jira boards, workflow states and dependency visualisation
• Microsoft Project milestones, critical paths and resource views
• Managing cloud, integration, data migration and vendor dependencies
• Cybersecurity and data governance controls embedded in delivery plans

Workshop: Participants build an integrated release plan that links a Jira backlog to major milestones, dependencies and control points.

Day 4: Governance, adoption and transformation risk

• Transformation governance structures and decision rights
• Steering committee packs and escalation thresholds
• Prosci ADKAR change impact and adoption planning
• Role, process and control changes in the target operating model
• Digital adoption metrics and resistance management
• Transformation risk registers for data, cyber, supplier and operational risks
• Communications planning for executives, users and delivery teams

Workshop: Participants develop a governance charter, change impact assessment and adoption risk response plan for a high-risk release.

Day 5: Measuring outcomes and applying the playbook

• Outcome-based KPIs and leading versus lagging indicators
• Power BI dashboard requirements for transformation reporting
• Benefits realisation reviews and corrective-action triggers
• Executive storytelling with roadmap, risk and performance data
• Post-implementation review design and lessons capture
• Ninety-day transformation mobilisation planning
• Digital Transformation Project Playbook assembly and peer review

Workshop: Participants present their completed Digital Transformation Project Playbook and produce a 90-day application plan for their own organisation.

Tools & standards covered

Jira, Microsoft Project, Microsoft Power BI, Prosci ADKAR

A typical training day

Live online deliveries follow the same structure in the East Africa Time zone, with shorter screen blocks and longer breaks.

What the fee includes

How you can take this course

Certification

Participants who complete the full five days receive the Skillset Development Certificate of Completion, stating the course title, course code, dates and delivery format — suitable for professional-development records and employer reimbursement.

Frequently asked questions