Course overview
Senior leaders are expected to make consequential decisions with incomplete information, competing stakeholder interests, operational constraints and public scrutiny. Delayed or poorly governed choices can stall investment, weaken service delivery, create control failures and reduce confidence among boards, employees, regulators and partners. This course addresses the practical discipline of setting decision rights, framing difficult choices, testing assumptions and communicating decisions that others can execute.
Participants examine executive decision making from strategic, commercial, operational and governance perspectives. They use RAPID decision roles, Cynefin sense-making, OODA loops, scenario planning, premortems and decision journals to address uncertainty, bias and competing priorities. The course develops the ability to distinguish reversible from irreversible decisions, structure board-level recommendations, manage dissent, lead through crises and create clear accountability after a decision has been made.
Instruction combines short faculty briefings with cases drawn from banking, government, infrastructure, healthcare, NGOs and multinational business. Participants work through leadership simulations, decision reviews, stakeholder negotiations and peer challenge sessions. Each participant leaves with an executive decision-making toolkit containing a decision-rights map, decision brief template, stakeholder analysis, escalation protocol, bias-control checklist and 90-day leadership application plan. The course is delivered over five instructor-led days, from 08:30 to 16:30, in classrooms across 50+ cities or live online. Participants receive a certificate of completion.
The course suits experienced managers and executives moving into broader enterprise leadership roles, as well as leaders responsible for high-value programmes, regulated decisions, crisis response or cross-functional transformation.