Export and Import Management Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Export Managers, Import Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 9 Nov 2026 Course code SD-LD-105

Before you join: Participants should have basic familiarity with purchasing, logistics, customer order processing, freight forwarding, customs administration or international sales.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

International trade transactions fail or become unprofitable when commercial terms, product classification, transport instructions, customs declarations and payment conditions are handled as separate tasks. A shipment can be delayed by an incorrect HS code, rejected because documentary credit terms were not met, or incur unexpected duty because origin evidence was missing. Export and import managers need control over the full transaction from quotation and contract through carriage, border clearance, delivery and post-entry recordkeeping.

This course develops the practical management skills required to plan, execute and control cross-border trade transactions. Participants work with Incoterms® 2020, HS classification, customs valuation, rules of origin, documentary credits, cargo insurance, transport documents and customs procedures. They learn how to select suitable trade terms, prepare shipping instructions, assess country and counterparty risk, calculate landed cost, manage freight providers, and maintain evidence for customs and trade-control reviews.

Teaching combines short technical briefings with trade cases drawn from manufacturing, humanitarian procurement, retail distribution, project cargo and regulated goods. Participants examine realistic invoices, packing lists, bills of lading, certificates of origin and letters of credit; make transport and payment decisions; and resolve clearance and documentary discrepancies. They leave with an export-import operating plan, supported by reusable checklists, a landed-cost model, document controls and a transaction risk register.

The course suits professionals who already handle purchasing, logistics, sales operations, freight forwarding, customs, finance or trade administration and need stronger end-to-end control of international shipments. It is particularly relevant where shipments cross multiple borders, involve third-party logistics providers, use letters of credit, or face duty, licensing and sanctions exposure.

What you will be able to do

  • Apply Incoterms® 2020 rules to allocate cost, risk, carriage and clearance responsibilities
  • Classify products using the Harmonized System and document classification decisions
  • Calculate landed cost using purchase, freight, insurance, duty, tax and handling inputs
  • Prepare export and import document sets for common international shipments
  • Assess country, counterparty, transport and trade-control risks using a transaction risk register
  • Select payment methods and manage documentary credit requirements under UCP 600
  • Plan customs clearance, origin evidence and post-entry audit records
  • Produce and present an end-to-end export-import operating plan for a live trade scenario

Benefits of attending

For you

  • Make defensible Incoterms® and payment-term recommendations during contract discussions
  • Identify document errors before cargo reaches customs or the bank
  • Calculate realistic landed cost rather than relying on supplier invoice values
  • Manage freight forwarders and customs brokers with clearer instructions and controls
  • Build evidence for progression into export, import or trade-compliance management roles

For your organisation

  • Fewer shipment delays caused by incomplete instructions and inconsistent trade documents
  • Better margin control through accurate freight, duty, tax and handling-cost visibility
  • Reduced customs exposure through sound classification, valuation and origin records
  • Improved collection security and fewer documentary discrepancies under letters of credit
  • Clearer accountability between sales, procurement, logistics, finance and external providers

Course modules

20 modules over 10 days

Participants can map the parties, decisions, documents and control points in an international trade transaction.

  • End-to-end trade transaction mapped from enquiry to post-entry audit
  • Roles of exporter, importer, forwarder, broker, carrier and bank
  • Physical, financial and information flows compared across one shipment
  • Control points established before contracting, dispatch, clearance and final delivery
  • Trade transaction file structure for commercial and compliance evidence
  • Escalation routes defined for delays, discrepancies, damage and customs holds

Participants can identify the contract clauses that determine operational and financial trade risk.

  • Sales contract clauses linked to shipment, payment and acceptance obligations
  • Purchase order terms checked against supplier quotations and confirmations
  • Specification, quantity and quality provisions translated into document requirements
  • Force majeure, governing law and dispute clauses reviewed for exposure
  • Amendment control applied when prices, dates or delivery points change
  • Contract checklist used before accepting cross-border customer or supplier commitments

Participants can select and apply Incoterms® 2020 rules for suitable trade scenarios.

  • Incoterms® 2020 responsibilities allocated for cost, risk, carriage and clearance
  • EXW, FCA, FOB, CFR, CIF, CPT and CIP compared
  • DAP, DPU and DDP assessed for importer and exporter exposure
  • Named place precision tested against terminal, port and customer locations
  • Risk-transfer points distinguished from title transfer and payment obligations
  • Poor term selection diagnosed through supplier collection and project-cargo cases

Participants can classify products methodically and document the basis for tariff decisions.

  • Harmonized System structure interpreted from sections through national tariff lines
  • General Rules for Interpretation applied to composite and incomplete goods
  • Product descriptions strengthened using material, function and technical characteristics
  • Classification evidence recorded with catalogues, drawings and supplier specifications
  • Binding tariff ruling options considered for high-value or disputed products
  • Duty-rate research separated from classification, origin and valuation decisions

Participants can calculate customs value and build a decision-ready landed-cost model.

  • Transaction value method tested against customs valuation acceptance conditions
  • Assists, royalties, commissions and packing costs treated in customs value
  • Freight and insurance allocation calculated to the customs border
  • Landed-cost model combines product, transport, duty, tax and handling
  • Currency conversion dates aligned with customs and internal costing rules
  • Supplier quotations compared using total delivered cost rather than unit price

Participants can determine origin evidence requirements and assess preferential duty eligibility.

  • Non-preferential origin distinguished from preferential origin for customs purposes
  • Wholly obtained, tariff-shift and value-added origin rules compared
  • Supplier declarations examined for origin claims and supporting evidence
  • Certificates of origin checked against invoice, packing and transport data
  • Preference eligibility assessed before pricing goods under trade agreements
  • Origin records retained for customs verification and retrospective claim defence

Participants can screen trade transactions for licensing, sanctions and restricted-party concerns.

  • Restricted-party screening placed before quotation, order acceptance and payment
  • Dual-use goods assessed through technical specifications and end-use information
  • End-user statements reviewed for diversion indicators and prohibited destinations
  • Export licence workflow defined from classification through authority submission
  • Sanctions red flags escalated using documented stop, review and release controls
  • Recordkeeping requirements aligned with internal policy and applicable regulations

Participants can prepare and verify core export documents against contract and carrier requirements.

  • Commercial invoice content matched to contract, customs and payment needs
  • Packing list prepared with packages, weights, dimensions and marks
  • Shipping instructions issued with consignee, routing and cargo-handling data
  • Export declaration data reconciled to invoice, classification and origin evidence
  • Certificates, permits and inspection documents controlled through document registers
  • Pre-dispatch document check prevents conflicting quantities, dates and descriptions

Participants can select transport modes and routing plans based on cost, risk and service requirements.

  • Air, sea, road, rail and multimodal options compared systematically
  • Transit-time assumptions separated from pickup, port and clearance lead times
  • Routing plan accounts for border crossings, transhipment and delivery constraints
  • Carrier schedules evaluated against cargo readiness and customer delivery windows
  • Temperature, dangerous goods and security needs built into transport instructions
  • Contingency routes prepared for congestion, closure, strikes and capacity shortages

Participants can procure freight services and manage forwarder performance through clear service controls.

  • Freight quotation comparison separates base rate, surcharges and local charges
  • Request-for-quotation scope specifies lanes, volumes, equipment and service standards
  • Forwarder appointment criteria cover capability, insurance, systems and customs support
  • Service-level measures track pickup, departure, clearance and delivery performance
  • Freight invoice audit checks agreed rates, dimensional weight and accessorial charges
  • Claims responsibilities assigned between shipper, carrier, forwarder and insurer

Participants can specify packing and handling controls that protect cargo and satisfy transport requirements.

  • Packaging specification matched to mode, handling, climate and transit duration
  • ISPM 15 requirements checked for wood packaging in export shipments
  • Marks and labels aligned with consignee, handling and customs instructions
  • Container loading plan protects cargo weight distribution and seal integrity
  • Dangerous goods declarations matched to classification, packing and carrier rules
  • Photographic loading evidence retained for claims and delivery dispute resolution

Participants can assess cargo insurance needs and manage claims documentation after a loss.

  • Cargo insurance clauses compared against transit risks and Incoterms® allocation
  • Insured value calculated using invoice value, freight and agreed uplift
  • Policy exclusions examined for packing, delay, inherent vice and war
  • Survey instructions issued promptly after damage, shortage or suspected theft
  • Claims file assembled with notices, invoices, transport records and photographs
  • Recovery rights protected through carrier notifications and reservation of rights

Participants can plan import clearance and control customs broker instructions and evidence.

  • Importer-of-record obligations identified before shipment release and customs entry
  • Broker instructions reconcile classification, value, origin and licence information
  • Entry documents checked against commercial invoice and transport arrival notices
  • Duty, import tax and fees forecast before goods reach border
  • Customs examination responses coordinated without changing declared transaction facts
  • Post-entry corrections managed through documented review and authority procedures

Participants can select trade payment methods that balance collection security, cost and buyer acceptance.

  • Open account, advance payment, collections and letters of credit compared
  • Payment-method selection considers buyer strength, country risk and bargaining position
  • Documentary collection roles distinguished between remitting and collecting banks
  • Foreign-exchange exposure identified from quote date through payment receipt
  • Credit insurance and bank guarantees assessed for non-payment risk
  • Payment milestones linked to shipment evidence, inspection and customer acceptance

Participants can review documentary credit terms and prevent common presentation discrepancies.

  • UCP 600 documentary credit principles applied to shipment and presentation
  • Credit terms checked against contract, Incoterms® rule and transport plan
  • Latest shipment, expiry and presentation dates controlled through shipment schedules
  • Bill of lading, invoice and certificate wording reconciled before presentation
  • Discrepancy management distinguishes waiver requests from document correction options
  • Amendments assessed for cost, timing and operational feasibility before acceptance

Participants can identify import tax obligations and controls for duty relief and recovery.

  • Import VAT cash-flow effects separated from recoverable tax accounting treatment
  • Duty relief schemes assessed for temporary admission, inward processing and re-export
  • Free-zone and bonded-warehouse options evaluated for inventory and cash control
  • Duty drawback claims supported by export evidence and traceable stock records
  • Reconciliation links customs entries, broker statements, finance records and inventory
  • Tax and duty exceptions escalated before payment deadlines or audit reviews

Participants can assess trade risks and establish practical controls for disrupted international movements.

  • Transaction risk register scores commercial, regulatory, transport and financial threats
  • Country risk indicators reviewed before entering new sourcing or sales markets
  • Single-point dependencies identified across suppliers, ports, banks and carriers
  • Control owners assigned with trigger points, actions and escalation deadlines
  • Business continuity plans address border closure, supplier failure and cargo delay
  • Residual risk accepted, transferred, reduced or avoided using documented criteria

Participants can monitor trade operations using measurable controls, records and corrective action.

  • Trade operations dashboard tracks cycle time, cost variance and clearance delays
  • Document accuracy rate measured from internal checks and external discrepancies
  • Broker and forwarder scorecards reviewed through agreed service-level measures
  • Segregation of duties applied to vendor creation, payment and customs data
  • Internal audit trail links approvals, documents, declarations and financial postings
  • Corrective-action log closes recurring classification, document and delivery failures

Participants can define handoffs and responsibilities across commercial, logistics, finance and compliance teams.

  • RACI matrix assigns trade tasks across sales, procurement, logistics and finance
  • Order-release gate confirms commercial, compliance and credit conditions before dispatch
  • Master-data ownership defined for products, customers, suppliers and routing instructions
  • Standard operating procedures distinguish routine shipments from controlled exceptions
  • Communication calendar coordinates forecast, shipment status, document and payment updates
  • Management review agenda addresses cost, service, risk and corrective actions

Participants can build, review and present a complete export-import operating plan for a defined transaction.

  • Transaction scenario defined with product, parties, route, value and delivery commitments
  • Incoterms® rule, payment method and transport plan justified using evidence
  • Classification, origin, valuation and customs clearance assumptions documented clearly
  • Document pack assembled with control checks, owners and required timings
  • Landed-cost model and transaction risk register reviewed against alternatives
  • Operating plan presented for peer challenge, management approval and implementation

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Export-import transaction operating plan
  2. Incoterms® decision matrix
  3. Landed-cost calculation model
  4. Trade document control checklist
  5. Customs classification and origin evidence file
  6. Transaction risk register

Who should attend

  • Export Managers — need control over quotations, contracts, documents and shipment performance
  • Import Managers — need to manage suppliers, clearance costs, duty exposure and delivery timing
  • Logistics Coordinators — need to instruct carriers, forwarders and customs brokers accurately
  • Procurement Specialists — need to evaluate supplier terms, origin, lead times and landed cost
  • Trade Compliance Officers — need evidence, controls and escalation routes for regulated transactions
  • Finance and Treasury Staff — need to administer trade payment, documentary credit and foreign-currency risks

Skills and tools covered

Incoterms applicationCustoms complianceLanded-cost analysisTrade documentationInternational transport planningTrade risk control

Tools and standards

Incoterms® 2020, Harmonized System, UCP 600, ISPM 15

How the course runs

Training methodology

The course uses short instructor briefings to establish rules, terminology and decision criteria, followed by document-based case work. Participants review commercial invoices, packing lists, transport documents, customs data and payment terms; compare options in small groups; and work through shipment disruptions, clearance holds and documentary discrepancies. Simulations cover quotation-to-delivery decisions, freight-provider management and trade-payment control. Each participant applies the methods to a relevant product, route or supplier relationship and develops material for the final operating plan.

Requirements and prerequisites

Participants should have basic familiarity with purchasing, logistics, customer order processing, freight forwarding, customs administration or international sales. They should understand routine commercial documents such as purchase orders, invoices and delivery notes, and be comfortable working with figures in spreadsheets. Prior experience with actual import or export shipments is useful but not essential. No legal qualification, customs broker licence, freight forwarding certification or prior knowledge of Incoterms® rules is required. The course explains the operating logic before progressing to document, cost and compliance decisions.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should understand routine purchasing, logistics, sales administration or finance processes. Previous responsibility for export or import shipments is useful, but the course starts by establishing the transaction flow and core terminology.

Bring a laptop if possible, plus anonymised examples of products, trade lanes, supplier terms, shipping documents or recurring shipment issues. These materials can be used when developing the final operating plan.

It suits professionals coordinating international purchases, exports, freight, customs, trade finance or sales operations. It is designed for people who need to make or influence practical shipment, documentation and commercial decisions.

This course addresses the full importer or exporter transaction, including contract terms, payment, landed cost, documentation, transport and compliance controls. It does not train participants for a national customs broker licence or a carrier-specific operational role.

Participants can use the document checklist, Incoterms® decision matrix, landed-cost model and risk register on current shipments. The final operating plan can be adapted for a live supplier, customer, product family or trade lane.

The first week establishes transaction architecture, trade terms, customs foundations, documents and transport decisions. The second week develops payment, tax, risk, performance controls and the final end-to-end transaction plan, with about 6.5 contact hours each day.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.