Logistics and Transport Management Training Course

Participants can map material and information flows to identify logistics constraints.

• Physical, information and financial flows mapped from supplier through customer
• Swimlane diagrams assign accountability across procurement, warehouse and transport teams
• Lead-time decomposition separates processing, waiting, transit and inspection time
• Value stream mapping identifies queues, rework, batching and non-value activity
• Bottleneck analysis compares capacity, demand patterns and resource availability
• Exception paths document damaged, short, late and refused deliveries

Participants can position inventory and distribution capacity against demand and service requirements.

• Demand profiles distinguish stable, seasonal, promotional and intermittent product flows
• ABC-XYZ analysis classifies stock by value and demand variability
• Safety stock calculations balance service targets, lead time and forecast error
• Reorder point parameters combine average demand, lead time and safety stock
• Distribution requirements planning schedules replenishment across depots and customer locations
• Inventory positioning compares centralised, regional and local stocking alternatives

Participants can select transport modes using service, cost, capacity and risk criteria.

• Mode selection compares road, rail, air, sea and inland waterways
• Transit-time commitments assessed against customer promise and inventory holding cost
• Intermodal options evaluate terminal handling, reliability and transfer exposure
• Vehicle selection matches payload, cube, temperature and access constraints
• Consolidation rules combine compatible shipments by lane, date and destination
• Service matrix defines standard, expedited, scheduled and dedicated delivery options

Participants can calculate freight and landed cost for transport sourcing decisions.

• Freight rate structures distinguish fixed, variable, accessorial and fuel components
• Cost-per-kilogram, pallet and shipment metrics support lane comparisons
• Landed cost model includes purchase price, freight, duty, handling and insurance
• Dimensional weight rules explain chargeable-weight differences for air freight
• Minimum charges and surcharge triggers tested against shipment consolidation opportunities
• Total cost analysis includes transport, inventory, damage and service-failure costs

Participants can create practical routes and schedules within operational constraints.

• Route planning sequences stops using distance, time windows and vehicle capacity
• Milk-run design consolidates repetitive collections or deliveries on fixed circuits
• Time-window constraints account for receiving hours, curfews and driver hours
• Load building applies weight, cube, axle and compatibility limitations
• Backhaul planning identifies return-load opportunities and empty-mile reduction
• Dispatch schedules coordinate order cut-off, picking completion and vehicle departure

Participants can control the warehouse activities that determine transport readiness and delivery quality.

• Dock appointment systems sequence arrivals, loading resources and turnaround targets
• Wave picking aligns order release with route, carrier and departure plans
• Load verification checks quantity, labels, packaging and shipping documentation
• Staging discipline separates routes, temperature zones and dispatch priorities
• Chain-of-custody records establish handover responsibility at vehicle loading
• Proof-of-delivery capture closes orders and triggers claims or invoicing

Participants can run a structured freight sourcing process and select carriers objectively.

• Transport spend analysis groups expenditure by mode, lane, carrier and service
• Request-for-quotation scope defines volumes, lanes, equipment and service requirements
• Bid sheets standardise rate submissions, surcharges, capacity and validity periods
• Weighted evaluation matrices compare commercial, operational, safety and financial criteria
• Should-cost estimates test carrier quotations against market assumptions and activity drivers
• Carrier due diligence checks licences, insurance, safety records and financial standing

Participants can specify transport contracts and service levels that support accountable delivery.

• Service level agreements define collection, delivery, communication and escalation commitments
• Key contract clauses address rates, liability, claims, termination and audit
• Capacity commitments specify vehicle availability during peaks and disruption periods
• Rate cards control base rates, fuel indices, waiting time and accessorials
• Claims procedures establish evidence requirements, notification periods and settlement responsibilities
• Governance calendars schedule operational reviews, quarterly reviews and contract renewal decisions

Participants can manage daily transport execution through planned controls and exception response.

• Daily transport control tower monitors collections, departures, arrivals and delivery status
• Exception codes classify late pickup, breakdown, damage, refusal and shortage
• Escalation matrices assign response authority by severity, customer impact and cost
• Estimated time of arrival updates support proactive customer communication
• Driver and carrier check calls verify critical milestones and recovery actions
• Delivery failure analysis separates address, customer, carrier and warehouse causes

Participants can build performance measures that identify logistics service and cost improvement priorities.

• SCOR metrics connect reliability, responsiveness, agility, cost and asset management
• On-time-in-full calculation applies agreed delivery date, quantity and condition rules
• Transport cost-to-serve compares customer, lane, product and order characteristics
• Carrier scorecards combine service, claims, capacity, compliance and invoice accuracy
• Control charts distinguish normal variation from material performance deterioration
• Root-cause analysis uses five whys and fishbone diagrams for recurring failures

Participants can define data controls and reporting requirements for transport management.

• Transport master data maintains lanes, rates, carriers, equipment and lead times
• TMS workflow covers order release, planning, tendering, execution and settlement
• Electronic data interchange exchanges orders, status messages and freight invoices
• GS1 barcodes improve shipment identification, scanning accuracy and traceability
• Data quality checks test addresses, weights, dimensions and delivery locations
• Dashboard design separates operational alerts, management measures and trend analysis

Participants can allocate international shipment responsibilities and prepare core trade documentation.

• Incoterms 2020 allocate delivery, risk, cost and export-clearance responsibilities
• Commercial invoices state seller, buyer, goods, value and payment terms
• Packing lists reconcile package counts, weights, dimensions and contents
• Bills of lading and air waybills evidence carriage and shipment details
• Commodity classification uses Harmonized System codes for customs declarations
• Customs broker instructions specify consignee, valuation, origin and tariff data

Participants can apply basic trade compliance and cargo security controls to shipments.

• Restricted-party screening checks customers, consignees and intermediaries before shipment release
• Country-of-origin records support duty treatment and preferential trade claims
• Export control review identifies controlled goods, destinations and end uses
• Cargo security plans address seals, secure parking, custody and access control
• ISO 28000 principles structure supply chain security risk management
• Document retention schedules preserve declarations, invoices, licences and shipment evidence

Participants can identify transport safety responsibilities and manage cargo incidents systematically.

• Dangerous goods classification identifies UN numbers, packing groups and hazard classes
• ADR transport documents specify proper shipping names, quantities and emergency information
• Packaging controls match approved packaging, labels, marks and segregation requirements
• Pre-departure inspections check vehicle condition, load restraint and required equipment
• Incident reporting records facts, photographs, witnesses, costs and corrective actions
• Cargo claims files establish liability, evidence, mitigation and recovery actions

Participants can assess logistics risks and prepare workable continuity responses.

• Risk registers score probability, impact, ownership, controls and residual exposure
• Failure mode and effects analysis prioritises transport and warehouse failure points
• Single-carrier dependency assessed against alternative capacity and recovery lead time
• Business continuity plans define trigger events, response teams and communication protocols
• Contingency routing identifies alternative ports, border crossings, depots and carriers
• Scenario planning tests fuel disruption, border delay, weather and labour action

Participants can identify transport emissions reduction options and design reverse flow controls.

• GHG Protocol Scope 3 categories identify purchased transport emissions
• Freight emissions calculations use distance, weight, mode and emission factors
• Modal shift assessment compares carbon, cost, transit time and capacity
• Load-factor improvement reduces empty space, part loads and repeat journeys
• Reverse logistics processes manage returns, repair, reuse, recycling and disposal
• Packaging redesign considers cube utilisation, damage prevention and material recovery

Participants can assess distribution network options using cost, service and capacity evidence.

• Network design compares central, regional, cross-dock and direct-delivery models
• Centre-of-gravity analysis estimates candidate facility locations from demand and distance
• Service-radius mapping tests delivery reach against promised lead-time targets
• Warehouse capacity calculations assess storage, throughput, docks and labour requirements
• Fixed-versus-variable cost analysis compares owned, leased and outsourced facilities
• Sensitivity analysis tests volume growth, fuel cost, service and demand shifts

Participants can turn logistics performance findings into a controlled improvement plan.

• Pareto analysis identifies high-cost lanes, failures and recurring claims
• A3 problem-solving structures problem definition, analysis, countermeasures and follow-up
• Improvement charters define scope, benefits, ownership, milestones and decision gates
• RACI matrices clarify responsibilities for transport, warehouse and customer-service actions
• Benefit tracking measures savings, service gains, risk reduction and implementation cost
• Implementation roadmaps sequence quick wins, pilots, reviews and scale-up decisions

Participants can build, review and present a complete logistics and transport management plan.

• Service requirements translated into measurable logistics and transport design criteria
• Flow map identifies constraints, handovers, data needs and control points
• Transport strategy specifies modes, routes, carriers, schedules and contingency capacity
• Freight sourcing approach defines tender scope, evaluation criteria and governance
• Scorecard selects SCOR measures, targets, reporting cadence and escalation actions
• Implementation plan assigns actions, owners, milestones, risks and expected benefits