Facilities Safety and Security Management Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Facilities Managers, Security Managers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-SM-025

Before you join: Participants should have basic experience of facilities operations, workplace safety, physical security, property management or contractor supervision.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Facilities managers must protect people, premises, information, equipment and service continuity while coordinating guards, contractors, building systems and emergency responders. Gaps between safety procedures, physical security controls and operational responsibilities can lead to unauthorised access, injury, property loss, poor incident handling and prolonged disruption. This course addresses the practical management of facility safety and security through risk-based planning, clear operating controls and evidence-led assurance.

Participants learn how to assess threats and vulnerabilities, establish security objectives, define access zones, manage CCTV and alarm systems, supervise guard services and control contractor risks. The course also covers emergency planning, evacuation and lockdown decisions, incident investigation, business continuity arrangements and audit programmes. Participants apply ISO 31000 risk principles, ISO 41001 facilities management requirements, ISO 22301 continuity concepts and CPTED design principles to realistic facility scenarios including office campuses, banks, hospitals, warehouses and public-facing buildings.

Instruction is delivered over five days in a classroom in 50+ cities or live online. Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. Short instructor briefings are combined with case analysis, group planning, control-room decision simulations and structured application work. Participants leave with a facility safety and security management pack containing a risk register, layered protection model, emergency response outline, incident investigation template, audit checklist and 90-day improvement plan. The course is suited to professionals responsible for occupied buildings, critical sites, outsourced security services or facility risk controls.

What you will be able to do

  • Conduct an ISO 31000-aligned facility safety and security risk assessment.
  • Design a layered physical security model using zoning and access controls.
  • Specify operating requirements for CCTV, alarms, access control and control rooms.
  • Develop emergency response arrangements for evacuation, lockdown and medical incidents.
  • Manage contractor, guard force and permit-to-work safety controls.
  • Investigate facility incidents using timelines, five whys and root cause analysis.
  • Prepare business continuity actions for facility disruption and restricted access.
  • Build a risk-based audit programme and 90-day security improvement plan.

Benefits of attending

For you

  • Produce defensible security risk assessments for occupied facilities
  • Specify clearer requirements for guard and security system providers
  • Handle emergency decisions with defined roles and escalation thresholds
  • Investigate incidents using documented evidence and root cause methods
  • Present security improvement priorities credibly to senior management

For your organisation

  • Reduced exposure to unauthorised access, theft, violence and unsafe conditions
  • More consistent contractor and guard service controls across sites
  • Faster, better documented responses to facility incidents and emergencies
  • Improved evidence for audits, insurer reviews and contractual assurance
  • Prioritised security spending based on risk reduction and service needs

Course modules

10 modules over 5 days

Participants can establish clear governance, responsibilities and service requirements for facility safety and security.

  • Facilities management governance, duty holders and security accountabilities
  • ISO 41001 service requirements linked to safety and security
  • Policy hierarchy: corporate standards, site procedures and post orders
  • Security objectives translated into measurable service-level requirements
  • Stakeholder mapping for occupants, visitors, contractors, tenants and responders
  • Escalation authorities, decision rights and incident notification thresholds

Participants can assess facility threats and select proportionate safety and security controls.

  • ISO 31000 principles applied to facility safety and security risks
  • Asset-based threat assessment covering people, premises, information and operations
  • Risk register scoring with likelihood, consequence, controls and residual exposure
  • Bow-tie analysis connecting threats, preventive barriers, events and recovery controls
  • Risk appetite statements and treatment priorities for senior approval
  • Documenting assumptions, evidence sources, owners and review dates

Participants can design access arrangements using zoning, layered protection and visitor controls.

  • CPTED principles for territoriality, surveillance, access control and maintenance
  • Layered protection model from perimeter boundaries to restricted rooms
  • Access-control zoning using public, controlled, restricted and critical areas
  • Credential lifecycle controls for issue, amendment, suspension and revocation
  • Visitor management workflows including identity checks, badges and escorts
  • Physical key registers, master-key restrictions and periodic reconciliation

Participants can define operational requirements for security technology and monitoring arrangements.

  • Security systems architecture for CCTV, intrusion detection and access control
  • Camera coverage design, privacy limits and evidential image quality
  • Alarm classification, response priorities and false-alarm reduction measures
  • Control-room procedures for monitoring, dispatch, logging and escalation
  • Testing schedules, fault reporting and maintenance acceptance criteria
  • Cybersecurity interfaces between building systems, security platforms and networks

Participants can prepare coordinated facility responses to emergencies and security incidents.

  • Emergency management roles under incident command system principles
  • Emergency response plans for fire, medical, security and hazardous incidents
  • Evacuation strategies for mobility needs, visitors and high-rise premises
  • Lockdown, shelter-in-place and controlled evacuation decision criteria
  • Tabletop scenario design using injects, timelines and decision logs
  • After-action reviews identifying corrective actions, owners and completion dates

Participants can control contractor and supplier activities that affect facility safety and security.

  • Contractor prequalification using competence checks, insurance and safety records
  • Permit-to-work coordination for hot work, isolation and confined spaces
  • Method statements, risk assessments and toolbox talks reviewed before work
  • Vendor SLAs for guard coverage, patrol frequency and response times
  • Supervision arrangements for lone workers, night shifts and high-risk tasks
  • Nonconformance reporting, stop-work authority and corrective-action verification

Participants can manage guard services through clear instructions, supervision and performance measures.

  • Guard force post orders aligned with site risks and service scope
  • Patrol route design using vulnerability points, frequencies and verification
  • Shift handovers recording incidents, defects, keys and outstanding actions
  • Use-of-force boundaries, de-escalation techniques and lawful detention limits
  • Evidence preservation, statement taking and chain-of-custody documentation
  • Performance metrics for attendance, patrol completion, response and reporting

Participants can investigate facility incidents and track corrective actions to verified closure.

  • Incident classification matrix distinguishing safety events, crimes and near misses
  • Initial scene management protecting people, evidence and business continuity
  • Investigation plans using five whys, timelines and contributory-factor analysis
  • Root cause analysis separating immediate causes from system weaknesses
  • Report writing that states facts, findings, actions and accountable owners
  • Corrective-action tracking through closure, effectiveness checks and management review

Participants can plan facility recovery actions for disruption to premises, utilities and access.

  • Business impact analysis identifying critical services, dependencies and recovery objectives
  • ISO 22301 continuity concepts applied to facility disruption scenarios
  • Recovery strategies for utilities failure, restricted access and supplier loss
  • Crisis communication protocols for staff, tenants, media and emergency services
  • Alternative workspace, remote operations and manual-workaround arrangements
  • Continuity plan maintenance through tests, reviews and controlled updates

Participants can audit security controls, report performance and prioritise improvement actions.

  • Security audit programme based on risk, obligations and control maturity
  • Inspection checklists covering perimeter, plant rooms, exits and records
  • Compliance evidence mapped to policies, legal duties and contractual requirements
  • Management reporting with leading indicators, lagging indicators and trend analysis
  • Budget cases linking control improvements to risk reduction and service outcomes
  • 90-day action plan assigning priorities, owners, milestones and review measures

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Facility safety and security risk register template
  2. Layered protection and access-zoning model
  3. Emergency response and escalation plan template
  4. Guard force post-order checklist
  5. Incident investigation and corrective-action tracker
  6. Risk-based security audit checklist and 90-day action plan

Who should attend

  • Facilities Managers — responsible for safe, secure and reliable building operations
  • Security Managers — accountable for guarding, access control and incident response
  • HSE Managers — coordinating safety controls with facility security arrangements
  • Property Managers — managing tenant, visitor and contractor risks
  • Operations Managers — maintaining site continuity during incidents and disruptions
  • Building Services Managers — overseeing systems, contractors and critical plant areas

Skills and tools covered

Facility risk assessmentPhysical security designEmergency response planningGuard force managementIncident investigationSecurity assurance

Tools and standards

ISO 31000, ISO 41001, ISO 22301, Crime Prevention Through Environmental Design (CPTED)

How the course runs

Training methodology

The course uses short instructor briefings to introduce methods, standards and operating controls, followed by facility-based case work. Participants assess threats, develop zoning and response arrangements, review contractor controls and make decisions during emergency and control-room simulations. Group exercises examine realistic incidents such as unauthorised access, fire evacuation, equipment theft and utility failure. Facilitated discussion compares alternative controls and their operational consequences. Individual application planning converts course methods into site-specific actions and management reporting priorities.

Requirements and prerequisites

Participants should have basic experience of facilities operations, workplace safety, physical security, property management or contractor supervision. They should be familiar with common facility terms such as access control, emergency evacuation, risk assessment and incident reporting. Experience managing guards, security systems or formal business continuity plans is helpful but not required. The course does not require prior study of ISO standards, technical design qualifications, law-enforcement experience or specialist knowledge of CCTV, alarms or cybersecurity.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should understand basic facility operations, workplace safety or security activities. Prior work with ISO standards, CCTV systems or guard contracts is not required.

Bring a laptop or tablet if possible, plus examples of non-confidential site procedures, risk registers or incident forms you want to improve. Course materials and templates are provided.

It is designed for facilities, security, HSE, property and operations professionals with responsibility for occupied premises. It also suits managers who supervise outsourced guarding, maintenance or building services contracts.

General safety courses focus mainly on occupational hazards and legal duties. This course combines those controls with physical security, access management, guard operations, emergency decisions and facility continuity.

Participants can use the templates to reassess a site, clarify access zones, review emergency arrangements and inspect contractor controls. The 90-day action plan helps convert findings into assigned improvement actions.

The course contains ten modules delivered in teaching order, covering governance through assurance and improvement planning. Each day runs from 08:30 to 16:30, with about 6.5 contact hours and scheduled breaks.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.

Ask on WhatsApp info@skillsetdevelopment.com

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