Fleet Management Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Fleet Managers, Transport Managers and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 7 Nov 2026 Course code SD-OM-032

Before you join: Participants should have some experience of vehicle operations, transport services, maintenance, procurement, safety management or operational budgeting.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Fleet managers must keep vehicles available, safe, compliant and cost-effective while responding to service demand, driver behaviour, fuel volatility, maintenance delays and changing environmental requirements. Poor fleet control creates avoidable downtime, excess fuel use, preventable collisions, weak contractor performance and incomplete management information. This course provides a structured approach to managing cars, vans, trucks, specialist equipment and mixed fleets through clear policies, operating controls and performance measures.

Participants learn how to define fleet service requirements, select suitable assets, prepare whole-life cost comparisons, budget fleet expenditure and set replacement criteria. The course covers maintenance planning, workshop capacity, vehicle dispatch, utilisation, driver safety, journey management, fuel control, telematics, supplier management and fleet emissions. Participants use recognised methods including total cost of ownership, reliability-centred maintenance, FMEA, root-cause analysis, PDCA and fleet scorecards to make evidence-based decisions.

Delivery combines instructor briefings, practical cases, facilitated group work, fleet data analysis, maintenance and incident simulations, and application planning. Cases reflect common issues in public services, logistics, construction, utilities, banking field operations, humanitarian programmes and corporate transport. Participants leave with a set of reusable management templates, including a fleet KPI scorecard, maintenance planning checklist, vehicle replacement model and 90-day improvement plan. The course is available as instructor-led classroom training in 50+ cities or live online. Participants receive a certificate of completion.

The course suits professionals with responsibility for fleet assets, transport services, vehicle maintenance, procurement, safety or operational performance. It is particularly useful where fleet costs, availability, driver risk or contractor controls require closer management.

What you will be able to do

  • Define a fleet operating model using service requirements, asset segmentation and RACI responsibilities
  • Evaluate vehicle acquisition, lease and replacement options using total cost of ownership
  • Prepare fleet budgets, cost allocations and expenditure variance reports
  • Design preventive maintenance controls using reliability-centred maintenance and FMEA
  • Measure vehicle utilisation, dispatch performance and service availability using fleet KPIs
  • Apply driver risk, journey management and collision investigation controls
  • Analyse fuel, telematics and emissions data to identify corrective actions
  • Produce a fleet performance scorecard and 90-day improvement plan

Benefits of attending

For you

  • Make defensible vehicle replacement and acquisition recommendations
  • Identify maintenance and utilisation causes behind fleet downtime
  • Use telematics and fuel data for targeted driver interventions
  • Lead supplier reviews using measurable service and cost evidence
  • Present fleet performance issues through clear management dashboards

For your organisation

  • Lower avoidable fuel, repair, rental and downtime costs
  • Improved vehicle availability for customer-facing and field operations
  • Stronger driver safety controls and incident follow-up
  • More reliable maintenance scheduling and defect management
  • Clearer evidence for fleet investment, contract and replacement decisions

Course modules

10 modules over 5 days

Participants can define a fleet operating model aligned with service demand, asset roles and management accountability.

  • Fleet purpose, service demand and stakeholder requirements translated into operating objectives
  • Vehicle classes matched to duty cycles, payloads and route conditions
  • Fleet segmentation by asset criticality, utilisation and customer-service consequence
  • RACI matrices assign ownership for operations, maintenance, finance and compliance
  • Service-level agreements define availability, response, quality and reporting measures
  • Fleet policy hierarchy links corporate rules, procedures and driver instructions

Participants can evaluate fleet asset options and establish evidence-based replacement decisions.

  • Whole-life cost models compare purchase, lease, rental and replacement options
  • Total cost of ownership includes depreciation, finance, fuel and downtime
  • Specification sheets convert duty-cycle requirements into vehicle and equipment criteria
  • Make-or-buy analysis assesses owned fleets, contract hire and outsourcing
  • Replacement triggers use age, mileage, condition and repair-cost thresholds
  • Procurement evaluation matrices score supplier capability, price, warranty and support

Participants can prepare fleet budgets, allocate costs and explain financial performance variances.

  • Annual fleet budgets separate fixed, variable, capital and contingency costs
  • Cost-centre structures allocate vehicle costs to services, projects and customers
  • Variance analysis reconciles budget, actual, committed and forecast expenditure monthly
  • Fuel-price sensitivity tests quantify exposure under alternative consumption assumptions
  • Lifecycle business cases calculate NPV, payback period and residual value
  • Chargeback models recover fleet costs using mileage, hours or allocations

Participants can establish maintenance controls that improve vehicle reliability, safety and workshop productivity.

  • Preventive maintenance intervals align manufacturer schedules, duty severity and legal checks
  • Reliability-centred maintenance prioritises tasks using failure modes and consequences
  • FMEA identifies failure causes, effects, controls and risk-priority actions
  • Workshop capacity plans balance technicians, bays, parts and scheduled work
  • Maintenance KPIs track planned-maintenance compliance, repeat repairs and mean downtime
  • Defect-reporting workflows control inspection, authorisation, repair verification and release

Participants can manage vehicle allocation, dispatch and utilisation using defined operating controls.

  • Dispatch rules allocate suitable vehicles by load, route, priority and availability
  • Utilisation metrics distinguish productive hours, standby time, idle time and kilometres
  • Route planning balances delivery windows, driver hours, distance and fuel use
  • Vehicle-pooling policies reduce underuse through booking controls and utilisation targets
  • Daily walkaround inspections identify roadworthiness defects before vehicle release
  • Exception management escalates breakdowns, late arrivals, overloads and unauthorised use

Participants can apply driver risk and compliance controls to reduce preventable fleet incidents.

  • ISO 39001 principles connect road-traffic safety objectives, risks and controls
  • Driver risk profiles combine licence status, incident history, exposure and competence
  • Journey management plans address route hazards, fatigue, weather and communications
  • Collision investigation uses root-cause analysis, evidence preservation and corrective actions
  • Legal compliance registers track inspections, licences, insurance, taxes and permits
  • Alcohol, drugs and mobile-phone policies define testing, reporting and disciplinary processes

Participants can analyse fleet data to control fuel use, idling and unsafe driving behaviours.

  • Fuel-control procedures reconcile purchases, tank issues, odometer readings and consumption
  • Telematics data identifies idling, speeding, harsh events, routes and engine faults
  • Fuel-economy baselines normalise consumption by payload, terrain, season and duty
  • Driver scorecards combine safety, fuel, idling and compliance indicators
  • Data-quality checks detect missing mileage, duplicate transactions and implausible readings
  • Exception thresholds trigger coaching, investigation or maintenance action from alerts

Participants can assess practical emissions reduction and vehicle transition options for their fleet.

  • Fleet emissions inventories apply fuel-based calculations for Scope 1 reporting
  • Well-to-wheel comparisons assess diesel, petrol, hybrid, electric and alternative fuels
  • Electric-vehicle suitability considers range, payload, charging windows and grid capacity
  • Charging strategies size depot chargers using dwell times and demand profiles
  • Anti-idling controls reduce fuel waste, emissions, noise and engine wear
  • Transition roadmaps sequence pilots, infrastructure, procurement and change controls

Participants can manage fleet suppliers through clear contracts, performance measures and service reviews.

  • Supplier segmentation distinguishes vehicle, maintenance, fuel, telematics and rental providers
  • Contract specifications define scope, uptime, service credits, data and handover obligations
  • KPI scorecards review supplier performance against availability, turnaround, cost and quality
  • Invoice audits test labour rates, parts mark-ups, fuel charges and authorisations
  • Service-review meetings document actions, owners, deadlines and unresolved escalations
  • Contract-exit plans protect vehicles, data, records, deposits and continuity

Participants can report fleet performance clearly and create a prioritised improvement plan.

  • Balanced scorecards connect cost, availability, safety, utilisation and environmental measures
  • Fleet dashboards distinguish leading indicators, lagging indicators and management thresholds
  • Monthly performance packs explain trends, variance causes, risks and decisions required
  • Pareto analysis prioritises recurring costs, defects, incidents and service failures
  • PDCA cycles convert performance findings into controlled improvement actions
  • 90-day action plans assign outcomes, measures, owners, deadlines and review dates

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Fleet operating model template
  2. Vehicle total cost of ownership model
  3. Preventive maintenance planning checklist
  4. Fleet KPI scorecard template
  5. Supplier service-review agenda
  6. 90-day fleet improvement plan

Who should attend

  • Fleet Managers — need stronger control of cost, availability, safety and asset decisions
  • Transport Managers — coordinate vehicle deployment, drivers, routes and service performance
  • Operations Managers — oversee fleet-dependent services and operational continuity
  • Maintenance Managers — plan workshop resources, preventive maintenance and defect closure
  • Procurement Managers — source vehicles, maintenance contracts, fuel and telematics services
  • Health and Safety Managers — manage driver risk, journey controls and collision prevention

Skills and tools covered

Fleet cost managementMaintenance planningVehicle utilisation analysisDriver risk controlTelematics data analysisSupplier performance management

Tools and standards

ISO 55000, ISO 39001, Failure Mode and Effects Analysis, Plan-Do-Check-Act

How the course runs

Training methodology

The course uses short instructor briefings followed by fleet cases, data-based group work, decision simulations and structured discussion. Participants examine vehicle cost records, maintenance histories, utilisation reports, fuel exceptions, incident information and supplier scorecards. Facilitated activities apply total cost of ownership, FMEA, root-cause analysis, PDCA and KPI design to realistic fleet situations. Individual application planning helps participants identify priority controls, measures and actions for their own fleet or transport operation.

Requirements and prerequisites

Participants should have some experience of vehicle operations, transport services, maintenance, procurement, safety management or operational budgeting. They should be comfortable reading basic cost reports, vehicle records and performance data. Familiarity with their organisation's fleet policy, vehicle types and service requirements will help participants apply the methods quickly. No engineering qualification, specialist mechanical knowledge, telematics expertise or prior formal fleet management training is required. The course explains the financial, operational and control methods used before applying them to fleet decisions.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Some exposure to fleet, transport, maintenance, procurement, safety or operational management is expected. You do not need an engineering qualification or prior formal fleet management training.

Bring a laptop if possible, along with any non-confidential fleet reports, maintenance data, fuel information or performance concerns you want to examine. Participants can also work from the course cases and templates.

It is designed for fleet, transport, operations, maintenance, procurement and safety professionals with responsibility for vehicles or vehicle-dependent services. It also suits managers taking on fleet oversight for the first time.

Driver training focuses on individual driving behaviour and legal driving requirements. Logistics training concentrates on supply chains, warehousing and transport planning, while this course manages fleet assets, maintenance, cost, safety, suppliers and performance.

Participants can use the templates to review fleet costs, maintenance compliance, utilisation, driver risk and supplier performance. The final application plan identifies actions that can be introduced or proposed within 90 days.

Training runs from 08:30 to 16:30 each day, with approximately 6.5 contact hours daily. The programme uses ten teaching modules, supported by cases, data analysis, group work, simulations and action planning.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.

Ask on WhatsApp info@skillsetdevelopment.com

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