Fleet Safety Management Training Course

Duration 10 days 19 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Fleet Managers, Health and Safety Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 9 Nov 2026 Course code SD-OHS-049

Before you join: Participants should have basic experience of fleet operations, transport coordination, driver supervision, vehicle maintenance, health and safety, or operational risk management.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Fleet-related road incidents can cause serious harm, vehicle loss, service disruption, insurance costs, regulatory action and reputational damage. Many organisations manage vehicles through separate transport, operations, maintenance and health and safety functions, leaving gaps in driver selection, journey approval, vehicle condition, incident learning and contractor control. A fleet safety manager needs a practical system that connects these controls, uses evidence to prioritise risks and makes accountabilities visible.

This course develops the methods used to manage occupational road risk for company cars, vans, trucks, buses, specialist vehicles and contracted transport. Participants assess fleet risk using collision data, driver exposure, vehicle suitability, route hazards and task demands. They build policies, driver management processes, journey management controls, inspection regimes, incident investigation arrangements and performance measures. The course addresses legal duties, ISO 39001 principles, fatigue, distraction, speed, load security, vulnerable road users, winter driving, telematics and contractor assurance.

Teaching combines focused instructor briefings with fleet cases drawn from logistics, utilities, public services, construction, humanitarian operations and field-based sales. Participants analyse realistic incidents, review vehicle and driver records, make control decisions and develop materials for their own fleet. They leave with a completed Fleet Safety Management Plan, supported by a risk register, policy framework, driver standards, journey management process, audit checklist and safety performance dashboard.

The course suits professionals who already influence vehicle use, driver conduct, transport operations, maintenance or workplace safety and now need to establish or improve a formal fleet safety system.

What you will be able to do

  • Assess occupational road risk using exposure data, task hazards and collision history
  • Develop a Fleet Safety Management Plan aligned with ISO 39001 principles
  • Design driver selection, licence checking, induction and competency assurance processes
  • Apply journey management controls to planned, urgent and high-risk travel
  • Investigate fleet incidents using causal analysis and corrective action methods
  • Specify vehicle inspection, maintenance and safety equipment control requirements
  • Build fleet safety indicators, dashboards and management review reports
  • Present a complete fleet safety improvement case with priorities and accountabilities

Benefits of attending

For you

  • Ability to identify and prioritise work-related driving risks using evidence
  • Practical method for building a defensible fleet safety management system
  • Confidence to challenge unsafe driver, vehicle and journey decisions
  • Usable incident investigation skills for collisions and vehicle-related near misses
  • Portfolio-ready Fleet Safety Management Plan for workplace implementation

For your organisation

  • Clearer control of driver eligibility, vehicle condition and journey approval
  • Reduced exposure to preventable collisions, injuries and vehicle damage
  • More consistent evidence for legal compliance, insurer reviews and client assurance
  • Earlier identification of high-risk drivers, routes and operating practices
  • Defined fleet safety measures for management review and improvement decisions

Course modules

19 modules over 10 days

Participants can define the scope, accountabilities and operating model for a fleet safety management system.

  • Occupational road risk distinguished from general workplace transport hazards
  • Fleet safety system scope across owned, leased and contractor vehicles
  • ISO 39001 principles applied to organisational road traffic safety
  • Leadership accountabilities using responsibility matrices and delegated authority limits
  • Policy statements translated into measurable fleet safety commitments
  • Safety objectives linked to operational delivery and service requirements

Participants can build a fleet profile that identifies material sources of road risk exposure.

  • Fleet profile built from vehicle classes, mileage, tasks and locations
  • Exposure measures including kilometres travelled, driving hours and trip frequency
  • Driver population segmented by role, licence category and experience
  • High-risk tasks identified through delivery schedules and service demands
  • Contracted transport exposure mapped against control and oversight responsibilities
  • Risk heat maps combining consequence, likelihood and exposure indicators

Participants can identify fleet safety duties and convert them into operational control requirements.

  • Employer duty of care for work-related driving activities
  • Driver, supervisor and vehicle owner responsibilities clearly assigned
  • Road traffic law interfaces with workplace health and safety duties
  • Document retention requirements for licences, inspections and maintenance records
  • Insurer conditions reviewed against fleet operating practices and controls
  • Contract terms establish safety responsibilities for hired transport providers

Participants can conduct structured assessments of driver, vehicle, journey and environmental risks.

  • Haddon Matrix separates pre-crash, crash and post-crash controls
  • Task-based risk assessments address driving purpose, urgency and supervision
  • Driver factors assessed through competence, health, behaviour and fatigue
  • Vehicle factors include stability, visibility, restraint systems and load security
  • Route hazards evaluated using road class, weather and vulnerable users
  • Control hierarchy applied before reliance on driver behaviour interventions

Participants can draft governance arrangements that turn fleet safety policy into accountable action.

  • Fleet safety policy clauses define mandatory rules and exceptions
  • Governance structure connects executives, fleet teams, supervisors and drivers
  • RACI matrices allocate decisions for vehicles, journeys and disciplinary action
  • Safety committee terms of reference include fleet performance review
  • Escalation thresholds trigger management action on serious safety failures
  • Annual management review tests policy suitability, adequacy and effectiveness

Participants can establish driver eligibility and licence assurance processes for fleet roles.

  • Driver eligibility criteria match vehicle class, task and risk level
  • Licence checking process verifies validity, restrictions and endorsements
  • Medical fitness declarations managed within privacy and employment requirements
  • New-driver controls address inexperience, probation and supervised driving
  • Foreign licence verification considers local legal recognition requirements
  • Driver records maintained through controlled review dates and approvals

Participants can design competence assurance and behaviour management arrangements for drivers.

  • Competency framework defines knowledge, skills and observable driving behaviours
  • Induction content covers policy rules, vehicle checks and reporting
  • Defensive driving principles address space management, scanning and anticipation
  • Coaching conversations use telematics evidence without punitive assumptions
  • Remedial training triggers follow collisions, complaints and repeated violations
  • Recognition arrangements reinforce safe driving decisions and reporting behaviour

Participants can apply controls for fatigue, medical fitness, alcohol, drugs and medication risks.

  • Fatigue risk factors include shift patterns, sleep debt and journey timing
  • Hours-of-service limits converted into scheduling and dispatch controls
  • Fitness-for-work checks identify illness, medication and impairment concerns
  • Alcohol and drug policy defines testing, support and disciplinary boundaries
  • Fatigue reporting channels protect drivers from unreasonable journey pressure
  • Supervisor interventions respond to fatigue indicators before vehicle movement

Participants can plan and approve journeys using proportionate risk controls and escalation criteria.

  • Journey management plans assess purpose, route, timing and communications
  • Travel alternatives considered before authorising high-risk road journeys
  • Route assessments identify security, weather, terrain and traffic hazards
  • Check-in protocols set contact times, missed-call actions and escalation
  • Urgent journey requests tested against fatigue and supervision controls
  • Journey cancellation criteria protect drivers during changing conditions

Participants can select vehicles and safety features that match operational risk requirements.

  • Vehicle suitability assessment matches payload, terrain, passengers and journey distance
  • Safety specification covers airbags, braking systems, visibility and stability
  • Euro NCAP ratings interpreted alongside operational vehicle requirements
  • In-vehicle technology evaluated for distraction, warning reliability and usability
  • Specialist vehicle modifications assessed through engineering change controls
  • Procurement specifications include minimum safety performance and maintenance evidence

Participants can implement vehicle inspection, defect reporting and maintenance control processes.

  • Daily walkaround checks cover tyres, lights, fluids and safety equipment
  • Defect reporting process defines severity, isolation and repair authorisation
  • Preventive maintenance schedules use manufacturer intervals and operating conditions
  • Roadworthiness records link inspections, repairs, parts and release decisions
  • Safety-critical defects require documented verification before vehicle return
  • Workshop quality checks sample completed work and recurring defect patterns

Participants can control risks arising from loads, passengers and specialist fleet activities.

  • Load restraint principles address movement, weight distribution and stability
  • Payload limits verified against vehicle ratings and axle capacities
  • Passenger transport controls cover seating, restraint use and boarding
  • Reversing plans separate pedestrians from vehicle movement where possible
  • Spotter arrangements define signals, visibility and communication responsibilities
  • Specialist operations require task-specific controls and competency verification

Participants can control speeding, distraction, aggressive driving and seatbelt non-compliance.

  • Speed management uses limits, contextual risk and telematics thresholds
  • Mobile phone controls distinguish hands-free use from cognitive distraction
  • Seatbelt compliance monitored through observation, technology and supervisory checks
  • Aggressive driving indicators include harsh braking, acceleration and tailgating
  • Driver scorecards separate coaching indicators from disciplinary evidence
  • Behaviour interventions combine feedback, supervision, consequences and recognition

Participants can use fleet data to identify risk patterns and target safety interventions.

  • Telematics data sources include speed, acceleration, location and idling
  • Data quality checks identify missing trips, device faults and false alerts
  • Risk scoring models combine events, exposure and incident history
  • Driver privacy controls define access, retention and permitted uses
  • Trend charts distinguish random variation from sustained performance deterioration
  • Targeted interventions prioritise drivers, routes and vehicle groups by risk

Participants can investigate fleet incidents and produce evidence-based corrective action plans.

  • Immediate incident response protects people, evidence and legal position
  • Reporting thresholds distinguish collisions, near misses and vehicle damage
  • Five Whys analysis tests contributing factors beyond driver error
  • Causal factor charts connect decisions, conditions, actions and outcomes
  • Evidence collection includes photographs, statements, telematics and maintenance records
  • Corrective actions assign owners, dates, verification and effectiveness measures

Participants can establish coordinated response arrangements for serious fleet incidents.

  • Post-crash procedures define emergency contacts, medical support and notifications
  • Driver emergency packs contain reporting instructions and essential information
  • Crisis roles coordinate families, insurers, regulators and operational leaders
  • Vehicle recovery arrangements protect evidence and prevent secondary incidents
  • Serious incident reviews address welfare, communications and business continuity
  • Lessons learned communications prevent recurrence without assigning premature blame

Participants can assess and monitor contractor fleet safety controls through the supply chain.

  • Prequalification criteria test contractor licences, maintenance and incident controls
  • Contract safety schedules specify performance measures and reporting obligations
  • Supplier audits sample driver files, vehicle records and journey controls
  • Service-level meetings review incidents, trends and corrective action status
  • Subcontractor approval prevents unassessed transport providers entering operations
  • Performance consequences link repeated failures to contractual remedies

Participants can measure fleet safety performance and conduct planned assurance reviews.

  • Leading indicators include licence checks, inspections, coaching and audit completion
  • Lagging indicators measure collisions, injuries, claims and vehicle damage
  • Frequency rates use consistent exposure denominators and reporting definitions
  • Dashboard design highlights trends, exceptions, controls and accountable owners
  • Internal audit plans test system conformance and control effectiveness
  • Management reports recommend decisions, resources and improvement priorities

Participants can build, review and present a complete Fleet Safety Management Plan for an identified fleet.

  • Fleet risk register prioritises material exposures using evidence and controls
  • Policy framework sets responsibilities, mandatory rules and escalation routes
  • Driver assurance plan combines eligibility, competence, monitoring and intervention
  • Journey and vehicle controls address highest-priority operating risks
  • Performance dashboard defines measures, targets, review cycles and owners
  • Implementation roadmap assigns actions, resources, milestones and assurance checks

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Fleet Safety Management Plan template
  2. Occupational road risk register
  3. Driver eligibility and licence-checking checklist
  4. Journey management plan template
  5. Fleet incident investigation pack
  6. Fleet safety dashboard model

Who should attend

  • Fleet Managers — responsible for vehicle allocation, utilisation, maintenance and driver standards
  • Health and Safety Managers — accountable for controlling work-related driving risks
  • Transport and Logistics Managers — managing dispatch, route planning and delivery pressures
  • Operations Managers — supervising mobile teams, field work or distributed service delivery
  • Facilities Managers — overseeing company vehicles, contracted transport and site access
  • Risk and Compliance Officers — reviewing legal duties, assurance evidence and incident trends

Skills and tools covered

Occupational road riskDriver assuranceJourney managementFleet incident investigationVehicle safety controlsSafety performance reporting

Tools and standards

ISO 39001 Road Traffic Safety Management Systems, ISO 45001 Occupational Health and Safety Management Systems, Haddon Matrix, Five Whys

How the course runs

Training methodology

The course uses short instructor briefings to introduce standards, control methods and decision criteria. Participants work through fleet cases involving collisions, fatigue, contractor failures, vehicle defects and urgent journeys. Group exercises apply risk assessment, Haddon Matrix analysis, incident investigation and performance reporting methods. Simulations test responses to severe incidents and competing operational pressures. Throughout the course, participants adapt templates and plans to their own fleet context, receiving structured peer and instructor feedback before the final presentation.

Requirements and prerequisites

Participants should have basic experience of fleet operations, transport coordination, driver supervision, vehicle maintenance, health and safety, or operational risk management. They should understand how their organisation uses vehicles and who makes decisions about drivers, journeys and maintenance. Familiarity with local road traffic rules and workplace safety requirements is useful. No previous fleet safety qualification, collision investigation certification, telematics expertise or knowledge of ISO 39001 is required. Participants may bring anonymised fleet data, policies or incident reports, but this is not mandatory.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants need working familiarity with fleet, transport, operations or health and safety responsibilities. No previous fleet safety qualification or ISO 39001 knowledge is required.

Participants can bring anonymised policies, collision summaries, telematics reports, vehicle inspection forms or contractor requirements. These materials are useful for tailoring the final Fleet Safety Management Plan, but are not required.

The course is intended for professionals who influence work-related driving, vehicle operations, driver supervision, maintenance or safety assurance. It is particularly relevant where vehicles are central to service delivery, logistics or field operations.

Defensive driving training develops individual road skills and driving behaviours. This course prepares managers to establish the systems, controls, data reviews and assurance processes that govern an entire fleet.

Participants leave with structured materials that can be adapted to their fleet, including a risk register, policy framework, driver controls and reporting measures. The capstone plan provides a practical starting point for management approval and implementation.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The first week builds the core safety system and initial working documents; the second week develops assurance, data, incident and implementation arrangements before the capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.