Fusion Framework System Business Continuity Configuration Training Course

Course overview

Business continuity teams often hold critical recovery information across spreadsheets, shared drives and informal contact lists, making it difficult to prove that plans are current, linked to business priorities and ready for use during an incident. Fusion Framework System provides a structured platform for managing business impact analyses, recovery strategies, plans, exercises, incidents and corrective actions. This course addresses the practical challenge of configuring the system so that continuity data supports operational decision-making, audit evidence and coordinated recovery rather than becoming another disconnected repository.

Participants learn how to translate an organisation’s continuity methodology into Fusion Framework System configuration. The course covers organisational hierarchies, user roles, data fields, BIA questionnaires, recovery time objectives, dependency mapping, plan templates, workflow approvals, exercise records, incident tasks and reporting dashboards. Participants gain the ability to configure controlled data collection, connect impacts and dependencies to recovery plans, manage review cycles, and produce defensible management information aligned with ISO 22301 requirements.

Delivery combines instructor-led demonstrations with guided configuration labs using realistic continuity scenarios, including a healthcare service disruption and critical supplier outage. Participants build and test a configured continuity workspace, review data quality issues, and use system reporting to identify overdue plans, unresolved actions and recovery gaps. Each participant leaves with a documented Fusion Framework System configuration blueprint, including a data model, workflow map, BIA design, plan structure and implementation checklist that can be adapted for their organisation.

The course is suited to continuity professionals, resilience programme staff and system administrators responsible for moving from manual BCM processes to a governed, usable Fusion Framework System deployment. It is equally relevant to managers who need reliable visibility of continuity readiness across business units, sites, services and suppliers.

Course objectives

By the end of this course, participants will be able to:

• Configure organisational structures, business services and ownership records in Fusion Framework System
• Design business impact analysis questionnaires with impact scales, RTOs, RPOs and minimum business continuity objectives
• Map critical dependencies between processes, people, facilities, technology, suppliers and recovery resources
• Build recovery plan templates with role cards, activation criteria, task lists and communication actions
• Set up review cycles, approval workflows, notifications and evidence fields for plan governance
• Record exercises, incidents, lessons learned and corrective actions within a connected continuity lifecycle
• Create dashboards and reports that identify recovery gaps, overdue reviews and unresolved actions
• Produce a phased Fusion Framework System configuration blueprint aligned to ISO 22301 requirements

Benefits of attending

Target competencies

Who should attend

• Business Continuity Managers — who need to configure and govern continuity plans, BIAs and exercises in one platform
• Business Resilience Managers — who require reliable readiness data across services, sites and critical dependencies
• Fusion Framework System Administrators — who are responsible for translating BCM requirements into usable system configuration
• Risk and Compliance Managers — who need auditable evidence of continuity controls, reviews and corrective actions
• Emergency Preparedness Coordinators — who manage response plans and need roles, actions and contacts available during disruption
• HSE Managers — who oversee operational resilience and must demonstrate that critical safety-related services can recover

Requirements and prerequisites

Participants should understand the purpose of business continuity management and be familiar with basic terms such as business impact analysis, critical activity, recovery time objective, recovery strategy, plan owner and exercise. Experience maintaining continuity plans, coordinating BIA interviews or administering enterprise applications is helpful, but not essential. Attendees should be comfortable working in a web-based system and interpreting simple process or organisational structures. Prior Fusion Framework System experience is not required. This is a foundation-to-intermediate course; complete beginners should expect to learn BCM concepts alongside guided system configuration rather than advanced technical integration or software development.

Training methodology

The five-day programme alternates short instructor-led explanations with live Fusion Framework System demonstrations and structured configuration labs. Participants work from a realistic organisation model, configure BIA and plan records, map dependencies, define workflow controls and build management reports. Small-group reviews challenge the quality of recovery objectives, ownership and evidence captured in the system. Daily exercises build toward an end-of-course configuration blueprint, followed by an application-planning session in which participants identify stakeholders, data migration needs, pilot scope and governance decisions for their own deployment.

Course outline

Day 1: Continuity architecture and Fusion Framework foundations

• Fusion Framework System navigation, workspaces and record relationships
• ISO 22301 business continuity management system requirements
• Organisational hierarchies, locations, business units and service ownership
• User roles, permissions and segregation of configuration duties
• Business continuity lifecycle records and data governance principles
• Continuity taxonomy for services, processes, assets and plan owners
• Configuration discovery workshops and stakeholder requirement capture

Workshop: Participants configure a sample organisation hierarchy and produce a continuity data ownership map for a multi-site healthcare provider.

Day 2: Business impact analysis and dependency configuration

• Business impact analysis workflow design in Fusion Framework System
• Impact categories, scoring scales and time-based impact thresholds
• Recovery time objective, recovery point objective and minimum continuity objective fields
• BIA questionnaires, conditional questions and evidence capture
• Critical service prioritisation and recovery tier assignment
• People, premises, technology and supplier dependency mapping
• BIA review, validation and approval workflow controls

Workshop: Participants build a BIA questionnaire and dependency map for an emergency clinical scheduling service, producing a completed recovery-priority record.

Day 3: Recovery strategies and continuity plan design

• Recovery strategy records and option evaluation criteria
• Plan templates for departmental, service and incident response plans
• Activation criteria, escalation triggers and decision authorities
• Role cards, call trees and emergency contact management
• Task libraries, sequence logic and recovery action assignment
• Document attachments, version control and controlled plan publication
• Plan review schedules and owner attestations

Workshop: Participants configure a service recovery plan template and produce an activation-ready plan for a prolonged data-centre outage.

Day 4: Exercises, incidents and corrective action management

• Exercise programme records and scenario planning
• Tabletop exercise participant roles, injects and evaluation criteria
• Incident logging and continuity plan activation records
• Action tracking, root-cause fields and corrective action ownership
• Lessons learned capture and linkage to plans and BIAs
• Issue escalation, due dates and overdue action notifications
• Evidence retention for assurance reviews and internal audit

Workshop: Participants run a tabletop exercise record for a critical supplier failure and produce an action log linked to affected plans and dependencies.

Day 5: Reporting, assurance and implementation planning

• Dashboard design for continuity readiness and management review
• Reports for overdue plans, incomplete BIAs and untested recovery strategies
• Data quality rules, mandatory fields and exception management
• ISO 22301 evidence mapping within Fusion Framework System
• Configuration testing, user acceptance testing and pilot governance
• Data migration planning for legacy plans and spreadsheet registers
• Phased deployment roadmap, training needs and adoption measures

Workshop: Participants present a configuration blueprint and implementation roadmap, including pilot scope, reporting measures, governance controls and priority actions.

Tools & standards covered

Fusion Framework System, ISO 22301:2019, ISO 22313:2020, BCI Good Practice Guidelines

A typical training day

Live online deliveries follow the same structure in the East Africa Time zone, with shorter screen blocks and longer breaks.

What the fee includes

How you can take this course

Certification

Participants who complete the full five days receive the Skillset Development Certificate of Completion, stating the course title, course code, dates and delivery format — suitable for professional-development records and employer reimbursement.

Frequently asked questions