Health Systems Strengthening Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Health Programme Manager, Ministry of Health Planner and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 9 Nov 2026 Course code SD-HSM-019

Before you join: Participants should have prior exposure to health programmes, service delivery, public health, health financing, monitoring and evaluation, or government planning.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Health systems strengthening initiatives often fail not because the intervention is unknown, but because the causal logic is weak, assumptions remain untested, data are not fit for management decisions, or delivery plans ignore workforce, financing, governance and supply constraints. Health managers, programme leads and technical advisers need to show how proposed actions will produce measurable service, coverage, quality and equity improvements while remaining feasible within local health system conditions.

This course teaches participants to design and manage a Theory of Change for health systems strengthening. Participants diagnose system bottlenecks using WHO Health System Building Blocks, define target populations and root causes, map stakeholders and political incentives, construct causal pathways, test assumptions and risks, and translate their design into a logical framework. The course also covers indicator design, routine data use, equity analysis, workforce and financing considerations, implementation roadmaps, monitoring, evaluation and adaptive management.

Instruction combines short technical briefings with health-sector cases, facilitated group analysis, planning simulations and guided work on participants' own priorities. Cases may include improving maternal referral systems, increasing immunisation coverage, reducing medicine stockouts, strengthening primary care quality or expanding financial protection. Participants develop an evidence-based health systems strengthening package containing a Theory of Change, results framework, monitoring plan, risk register, costed implementation roadmap and management arrangements.

The course suits professionals working for ministries of health, public health agencies, hospitals, development partners, NGOs, health insurers, implementing organisations and funders. It is particularly relevant where teams must prepare credible programme designs, reform plans, funding proposals or performance improvement plans that can withstand technical and management review.

What you will be able to do

  • Construct a Theory of Change linking health system interventions to measurable outcomes
  • Diagnose health system bottlenecks using WHO Health System Building Blocks
  • Develop problem trees, stakeholder maps and causal pathways from available evidence
  • Create a logical framework with results statements, indicators and assumptions
  • Design indicator reference sheets, disaggregation plans and data quality checks
  • Prepare a costed implementation roadmap with milestones, owners and dependencies
  • Establish monitoring, learning and adaptive management arrangements for programme delivery
  • Present a complete health systems strengthening design for technical review

Benefits of attending

For you

  • Produce credible health systems strengthening designs for funding and approval processes
  • Diagnose service bottlenecks beyond isolated training or equipment solutions
  • Write clearer results chains, assumptions and indicators for health interventions
  • Lead evidence-based performance reviews with programme and facility teams
  • Present a structured case for health investment, reform or service improvement

For your organisation

  • Improves the quality of health programme designs and funding submissions
  • Connects investments to documented system bottlenecks and target populations
  • Reduces poorly specified indicators and unusable monitoring data
  • Strengthens accountability for implementation milestones, risks and decision rights
  • Supports earlier corrective action when service performance or assumptions change

Course modules

20 modules over 10 days

Participants can define health system functions and relate them to population health results.

  • WHO building blocks used to define health system functions and boundaries
  • Population health outcomes linked to access, quality, equity and protection
  • Distinguishing health system inputs, processes, outputs, outcomes and impacts
  • Public, private and community actors mapped by system role
  • Universal health coverage dimensions examined through service coverage and financial protection
  • System resilience assessed against shocks, stressors, absorption and adaptation

Participants can identify and prioritise constraints affecting health service performance.

  • Service readiness assessed using tracer indicators, facility records and client pathways
  • Bottlenecks located across demand, supply, quality and governance constraints
  • Coverage gaps segmented by geography, wealth, gender, age and disability
  • Routine data triangulated with surveys, facility assessments and qualitative evidence
  • Root causes separated from symptoms using problem-tree logic
  • Baseline statements written with population, location, period and data source

Participants can assess stakeholders, incentives and accountability arrangements affecting reform delivery.

  • Stakeholder maps classify influence, interest, incentives, authority and relationships
  • Political economy questions identify winners, losers, veto points and reforms
  • Power-interest grids guide engagement priorities and communication approaches
  • Community accountability channels assessed through feedback, representation and redress
  • Provider, purchaser and regulator roles clarified within mixed health systems
  • Engagement plans assign messages, owners, timing and escalation routes

Participants can define priority health system problems using evidence and causal analysis.

  • Problem trees connect observed service failures to immediate and structural causes
  • Evidence statements distinguish verified facts, assumptions, perceptions and unanswered questions
  • Priority problems selected using burden, feasibility, equity and stakeholder criteria
  • Target populations defined through disaggregation and barrier analysis
  • Causal pathways tested against local evidence and implementation experience
  • Problem statements specify affected groups, magnitude, causes and consequences

Participants can construct a Theory of Change for a defined health system challenge.

  • Theory of Change pathways link interventions, intermediate outcomes and long-term impact
  • Backwards mapping starts with intended impact and identifies required preconditions
  • Change pathways distinguish service delivery, behaviour, policy and financing mechanisms
  • Intervention packages matched to documented constraints and causal mechanisms
  • Outcome statements use observable changes rather than activity completion
  • Draft diagrams show actors, relationships, sequence and causal logic

Participants can test causal assumptions and prepare risk-based adaptation arrangements.

  • Assumptions recorded at each causal link with supporting evidence
  • Risk registers rank likelihood, consequence, mitigation owner and review date
  • External factors separated from programme-controlled inputs and activities
  • Equity risks tested for unintended exclusion, burden or harm
  • Scenario analysis examines disruption from financing, workforce, supply and politics
  • Adaptation triggers define when implementation plans require revision

Participants can translate a Theory of Change into a logical framework.

  • Logical framework columns align goal, outcomes, outputs, activities and inputs
  • Results chains distinguish accountability levels and reasonable contribution claims
  • Output definitions specify products or services under direct management control
  • Outcome hierarchy limits scope while preserving credible causal pathways
  • Crosswalks reconcile Theory of Change diagrams with donor logframe requirements
  • Result statements meet clarity, measurability, attribution and equity tests

Participants can specify useful indicators, targets and measurement requirements.

  • Indicator reference sheets define numerator, denominator, source, frequency and owner
  • SMART indicators match outcome statements, decisions and data capacity
  • Disaggregation plans specify sex, age, geography, disability and income
  • Proxy indicators selected only where direct measurement remains impractical
  • Baseline, target and milestone values justified using evidence and feasibility
  • Data quality checks address completeness, timeliness, consistency and validity

Participants can design practical arrangements for health data collection and use.

  • DHIS2 routine data assessed for reporting flow, metadata and use
  • Data collection tools minimise duplicate fields and reporting burden
  • Facility registers matched to indicators, reporting periods and aggregation rules
  • Sampling approaches selected for client feedback and facility verification
  • Data governance assigns access, confidentiality, retention and correction responsibilities
  • Dashboards translate indicator trends into management questions and actions

Participants can embed equity and rights considerations in intervention design.

  • Equity analysis identifies groups excluded by cost, distance, norms or disability
  • Gender analysis examines roles, decision power, safety and care burdens
  • Human rights principles applied to availability, accessibility, acceptability and quality
  • Community priorities incorporated through participatory consultation and feedback channels
  • Distributional effects assessed before selecting targeting and subsidy mechanisms
  • Equity markers embedded within outcomes, indicators, assumptions and budgets

Participants can connect service delivery improvements to their Theory of Change.

  • Patient pathways map referral, diagnosis, treatment, follow-up and continuity
  • Service readiness gaps identify infrastructure, equipment, commodities and protocols
  • Quality improvement cycles test changes using plan-do-study-act methods
  • Referral designs define eligibility, transport, feedback and counter-referral arrangements
  • Integrated service packages coordinate primary care, community and hospital functions
  • Care standards translated into measurable process and experience indicators

Participants can address workforce constraints within a health system intervention package.

  • Workload analysis estimates staffing needs from service volumes and task times
  • Skill-mix reviews align cadres, scopes, supervision and delegation
  • Competency gaps inform training, mentoring, deployment and retention actions
  • Supportive supervision plans define observation, feedback, coaching and follow-up
  • Absenteeism and vacancy data inform workforce risk assumptions
  • Human resource outputs linked to service quality and coverage outcomes

Participants can assess financing mechanisms and develop costed workplans.

  • Health financing functions distinguish revenue collection, pooling and purchasing
  • Budget impact estimates connect intervention costs, volumes and unit assumptions
  • Costed workplans assign inputs, quantities, timing and funding sources
  • Provider payment incentives examined for quality, access and efficiency effects
  • Financial protection indicators track out-of-pocket spending and catastrophic expenditure
  • Funding gap analysis informs sequencing, prioritisation and donor discussions

Participants can account for commodity constraints within health system strengthening plans.

  • Commodity security pathways link forecasting, procurement, storage, distribution and dispensing
  • Consumption data inform quantification assumptions, reorder points and buffer stock
  • Stockout indicators distinguish reporting errors from supply-chain failures
  • Cold-chain requirements incorporated into intervention design and risk management
  • Medicine availability measures linked to treatment adherence and service credibility
  • Procurement lead times tested against implementation milestones and contingencies

Participants can establish governance structures and accountability arrangements for implementation.

  • Governance arrangements specify decision rights, accountability and reporting lines
  • Steering committees receive terms of reference, membership and decision calendars
  • Accountability matrices assign responsible, accountable, consulted and informed roles
  • Policy alignment checks identify approvals, standards and regulatory dependencies
  • Anti-corruption controls address procurement, payments, data and conflicts of interest
  • Escalation protocols set thresholds for unresolved operational and political issues

Participants can convert an intervention design into a managed delivery roadmap.

  • Implementation roadmaps sequence activities, dependencies, milestones and responsible owners
  • Critical-path analysis identifies tasks that determine feasible delivery dates
  • Work breakdown structures convert intervention packages into manageable workstreams
  • Resource plans reconcile staffing, commodities, funding and partner commitments
  • Change management actions address adoption barriers among providers and managers
  • Quarterly review cycles connect performance evidence to corrective decisions

Participants can establish routines that convert performance evidence into decisions.

  • Monitoring plans link each indicator to collection, analysis and use
  • Performance review meetings use variance analysis and action trackers
  • Data-use routines assign decision questions before dashboard production
  • Learning agendas frame priority uncertainties, evidence needs and review points
  • Adaptive management protocols document decisions, rationale, changes and consequences
  • Feedback loops return findings to facilities, communities and governing bodies

Participants can define evaluation questions and select credible evidence approaches.

  • Evaluation questions distinguish process, outcome, impact, equity and value claims
  • Contribution analysis tests whether observed change follows the stated causal pathway
  • Mixed-method designs combine routine data, surveys, interviews and document review
  • Comparison strategies address selection bias, confounding and plausible alternatives
  • Evaluation matrices align questions, indicators, sources, methods and responsibilities
  • Ethical protocols address consent, privacy, safeguarding and referral obligations

Participants can communicate a health systems strengthening case to decision-makers.

  • Investment cases connect burden, intervention logic, costs, risks and expected results
  • Decision briefs present options, trade-offs, recommendations and evidence limits
  • Donor proposals align results frameworks with funding requirements and reporting commitments
  • Implementation narratives explain sequencing, partner roles and delivery controls
  • Visual Theory of Change diagrams communicate causal claims without oversimplification
  • Review criteria test coherence, feasibility, evidence, equity and measurability

Participants can build, review and present a complete health systems strengthening design for a real challenge.

  • Capstone scope selects a real health system challenge and target population
  • Diagnostic evidence defines the problem, bottlenecks, stakeholders and baseline
  • Theory of Change maps pathways, interventions, assumptions, risks and equity considerations
  • Results framework specifies outcomes, outputs, indicators, targets and data sources
  • Costed implementation plan assigns milestones, owners, resources and governance arrangements
  • Peer review tests causal logic, feasibility, evidence quality and presentation clarity

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Health system bottleneck analysis template
  2. Theory of Change diagram and assumptions register
  3. Logical framework and indicator reference sheet set
  4. Equity and stakeholder analysis checklist
  5. Costed implementation roadmap template
  6. Monitoring, learning and adaptive management plan

Who should attend

  • Health Programme Manager — needs a defensible pathway from activities to service outcomes
  • Ministry of Health Planner — must translate policy priorities into funded implementation plans
  • Public Health Specialist — needs to diagnose bottlenecks and define measurable interventions
  • NGO Programme Director — prepares health proposals, workplans and donor reporting frameworks
  • Monitoring and Evaluation Officer — builds indicators and data-use routines for health programmes
  • Health Systems Adviser — supports reform design across governance, financing and service delivery

Skills and tools covered

Theory of Change designResults framework designHealth system diagnosisIndicator designImplementation planningAdaptive management

Tools and standards

Theory of Change, WHO Health System Building Blocks, Logical Framework Approach, DHIS2

How the course runs

Training methodology

The course uses short instructor briefings to introduce methods, followed by health-sector case work, facilitated group analysis, planning simulations and individual application planning. Participants examine realistic evidence from service delivery, workforce, financing, commodity and governance settings. They build and refine sections of a health systems strengthening design throughout the course, receiving structured peer and instructor review. Discussions focus on decisions health managers must make: which bottlenecks to address, what evidence is sufficient, what assumptions matter, and how progress will be monitored.

Requirements and prerequisites

Participants should have prior exposure to health programmes, service delivery, public health, health financing, monitoring and evaluation, or government planning. They should be comfortable reading basic programme documents, discussing service data and working with results statements. Experience with a ministry of health, hospital, NGO, development partner, insurer or implementing organisation is useful. No prior formal training in Theory of Change, logical frameworks, statistics, economics or DHIS2 is required. Participants do not need to bring a completed project design, although a current health challenge will strengthen their course work.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should understand the basic purpose of health programmes or health service delivery and be able to discuss operational challenges using evidence. Formal training in Theory of Change, logical frameworks, economics, statistics or DHIS2 is not required.

Bring a current or recent health challenge, programme concept, reform priority or service performance issue if possible. Relevant documents such as a workplan, proposal, indicator list or service data summary can help you apply the methods to your context.

The course is intended for health programme managers, planners, technical advisers, monitoring officers, policy staff and implementing partners. It is suitable for professionals from government, hospitals, NGOs, development partners, insurers and health-related funders.

Monitoring and evaluation courses usually focus on measurement, data collection and evaluation methods. This course starts earlier, teaching participants to diagnose system constraints, define causal pathways, select interventions and build the results and delivery arrangements that monitoring will support.

You can use the methods to prepare a programme design, revise a weak logframe, plan a service improvement initiative, support a funding proposal or structure a reform workplan. The templates are designed for use in planning meetings, technical reviews and performance discussions.

Each day runs from 08:30 to 16:30, with about 6.5 contact hours. The first part of the course builds diagnosis, causal logic and measurement foundations; the later modules develop financing, delivery, governance, implementation, evaluation and the final capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.