Humanitarian Practice and Programme Management Training Course

Duration 10 days 16 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Humanitarian Programme Officers, Field Coordinators and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-HR-059

Before you join: Participants should have at least six months of experience in development, emergency response, public service delivery, community programmes or related operational roles.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Humanitarian programmes operate under pressure: needs are urgent, information is incomplete, access may change overnight, and affected people expect assistance that is safe, relevant and accountable. Programme staff must make sound decisions while managing donor requirements, community expectations, protection risks, logistics constraints, partner capacity and staff security. Weak assessments, poorly defined targeting, unrealistic budgets or inadequate monitoring can waste scarce resources and cause harm.

This course develops the practical judgement and management methods needed to design, deliver and improve humanitarian responses. Participants work with the humanitarian principles, Sphere Handbook, Core Humanitarian Standard, needs assessment methods, response analysis, project-cycle tools, logical frameworks, budgets, workplans, risk registers and monitoring systems. The course examines protection, gender, inclusion, accountability to affected people, safeguarding, coordination, localisation, partnership management, humanitarian access and transition planning. It also addresses the operational disciplines behind reliable delivery: procurement controls, supply planning, financial management, reporting and adaptive management.

Teaching combines focused instructor briefings with realistic cases drawn from displacement, food insecurity, public-health emergencies and natural hazards. Participants analyse assessment evidence, make response choices, prepare programme documents, review operational risks and test decisions through group simulations. Throughout the course, each participant develops a practical humanitarian programme package for a selected response scenario or their own work context. They leave with a completed programme design and management pack containing an assessment summary, response strategy, logframe, budget, implementation plan, risk register, monitoring framework and accountability arrangements.

The course is suited to programme personnel moving into humanitarian work, staff coordinating field delivery, and managers seeking a consistent approach to quality, accountable assistance. It is equally relevant to national NGOs, international NGOs, UN agencies, public authorities and donor-funded implementing partners.

What you will be able to do

  • Apply humanitarian principles, Sphere requirements and Core Humanitarian Standard commitments to response decisions
  • Conduct a rapid needs assessment using secondary data, key informants and community consultation
  • Develop a response strategy using problem trees, response analysis and targeting criteria
  • Prepare a results framework with indicators, assumptions, activities and verification sources
  • Build a costed programme budget, procurement plan and implementation workplan
  • Establish community accountability, safeguarding and complaints-handling arrangements
  • Manage programme risks through access analysis, risk registers and contingency planning
  • Present a complete humanitarian programme design and management package for approval

Benefits of attending

For you

  • Produce credible response designs from incomplete assessment evidence
  • Make defensible targeting and prioritisation decisions under resource constraints
  • Use recognised humanitarian standards in programme and partner discussions
  • Manage donor-funded activities with clearer budgets, plans and reporting evidence
  • Present a portfolio-ready humanitarian programme package

For your organisation

  • Improved quality and consistency of needs-led programme designs
  • Stronger compliance with Sphere, CHS and donor accountability expectations
  • Earlier identification of protection, access and delivery risks
  • More reliable links between assessments, budgets, workplans and indicators
  • Better community feedback, complaints response and programme adaptation

Course modules

16 modules over 10 days

Participants can explain the humanitarian system and apply humanitarian principles to operational decisions.

  • Humanity, neutrality, impartiality and independence tested against response decisions
  • Humanitarian system roles: local actors, NGOs, UN agencies and donors
  • Cluster coordination architecture and sector lead responsibilities during emergencies
  • International humanitarian law distinctions relevant to civilian protection and assistance
  • Humanitarian-development-peace nexus considerations without compromising principled action
  • Core Humanitarian Standard commitments translated into programme management responsibilities

Participants can analyse crisis conditions, affected populations and factors shaping response options.

  • Crisis timeline maps shocks, displacement patterns and seasonal pressure points
  • Stakeholder mapping identifies authorities, armed actors, communities and service providers
  • Conflict sensitivity analysis identifies dividers, connectors and programme interaction risks
  • Protection risk analysis examines threats, vulnerabilities and coping capacities
  • Political economy questions test incentives, power relations and access constraints
  • Scenario planning develops plausible changes affecting needs and programme feasibility

Participants can plan and conduct an ethical rapid needs assessment using multiple evidence sources.

  • Assessment objectives define decisions, affected groups and priority information gaps
  • Secondary data review compares population figures, services, hazards and trends
  • Key informant interview guides obtain structured operational and community evidence
  • Focus group discussions identify differentiated needs, preferences and barriers
  • Sampling choices balance representativeness, speed, access and available resources
  • Triangulation compares findings from communities, authorities, observations and datasets
  • Informed consent, confidentiality and do-no-harm safeguards guide data collection

Participants can convert assessment findings into prioritised needs and feasible response options.

  • Severity analysis ranks needs using scale, severity, urgency and affected groups
  • Problem trees distinguish immediate causes, underlying causes and consequences
  • Response analysis compares cash, in-kind, services, advocacy and capacity support
  • Market assessment findings determine feasibility of cash and voucher assistance
  • Targeting criteria combine vulnerability, severity, exclusion risks and verification methods
  • Gap analysis compares needs against existing assistance, capacity and planned coverage

Participants can formulate a coherent humanitarian programme strategy based on evidence and assumptions.

  • Theory of change links activities, outputs, outcomes and intended change
  • Strategic objectives state measurable priorities for defined crisis-affected populations
  • Assumptions identify external conditions required for programme results
  • Response options are screened against appropriateness, feasibility, cost and risk
  • Geographic prioritisation balances severity, access, duplication and organisational capacity
  • Exit and transition considerations identify handover, recovery and sustainability pathways

Participants can construct a logical framework that supports clear management and reporting.

  • Logical framework hierarchy distinguishes goal, outcome, output and activity statements
  • SMART indicators specify population, measure, timeframe and intended direction
  • Indicator reference sheets define formulas, sources, frequency and responsibilities
  • Means of verification test whether evidence is feasible and credible
  • Baseline planning establishes starting values before major programme delivery
  • Assumption statements distinguish manageable risks from external dependencies

Participants can prepare an integrated implementation plan for humanitarian programme delivery.

  • Work breakdown structures organise deliverables, activities and accountable roles
  • Gantt charts sequence tasks, dependencies, milestones and decision points
  • RACI matrices clarify responsibility, accountability, consultation and information flows
  • Critical path analysis identifies activities that threaten delivery deadlines
  • Start-up checklists cover staffing, premises, approvals, procurement and community entry
  • Weekly management routines track progress, bottlenecks, decisions and follow-up actions

Participants can prepare and control a realistic humanitarian programme budget.

  • Activity-based budgets link resource requirements directly to planned outputs
  • Unit-cost calculations test quantities, rates, assumptions and value for money
  • Direct and indirect costs allocated according to donor eligibility rules
  • Budget narratives explain calculation bases, procurement choices and cost drivers
  • Burn-rate analysis compares actual expenditure against approved budget and workplan
  • Forecasting methods identify funding gaps, underspends and required budget revisions

Participants can plan supplies and apply basic procurement and asset-control requirements.

  • Supply plans match specifications, quantities, delivery dates and storage capacity
  • Procurement thresholds determine quotation, tender and approval requirements
  • Technical specifications define quality, packaging, safety and acceptance standards
  • Bid evaluation matrices document price, quality, delivery and supplier capacity
  • Goods receipt procedures verify quantities, condition, documentation and discrepancies
  • Asset registers record custody, location, condition, transfer and disposal decisions

Participants can integrate protection, inclusion and safeguarding measures into programme design.

  • Protection mainstreaming addresses safety, dignity, access, participation and accountability
  • Age, gender and diversity analysis identifies barriers facing distinct groups
  • Disability inclusion applies accessible communication, venues and assistance arrangements
  • Child safeguarding procedures define reporting, referral and staff conduct requirements
  • PSEA measures address prevention, reporting channels and survivor-centred response
  • Referral pathways map specialised services, consent procedures and confidentiality limits

Participants can establish meaningful participation, information-sharing and complaints arrangements.

  • Community engagement plans identify stakeholders, messages, channels and communication timing
  • Participation methods include separate consultations for excluded or at-risk groups
  • Information provision explains selection criteria, entitlements, schedules and complaint routes
  • Complaints mechanisms define intake, triage, investigation, referral and closure procedures
  • Feedback analysis categorises recurring concerns, service failures and protection alerts
  • Closing feedback loops communicates actions taken and reasons for decisions

Participants can design a monitoring, evaluation, accountability and learning system for a response.

  • MEAL plans align indicators, methods, schedules, responsibilities and reporting products
  • Output monitoring tracks reach, timeliness, quality and participant disaggregation
  • Post-distribution monitoring assesses use, satisfaction, protection concerns and unintended effects
  • Data quality assessments test validity, reliability, precision, integrity and timeliness
  • After-action reviews capture decisions, evidence, lessons and assigned improvements
  • Adaptive management triggers specify evidence thresholds requiring programme adjustments

Participants can manage programme risks while protecting staff, communities and operational access.

  • Risk registers score likelihood, impact, controls, owners and review dates
  • Acceptance, avoidance, reduction and transfer guide risk treatment choices
  • Security risk assessments identify threats, exposure, vulnerabilities and mitigation measures
  • Access mapping analyses checkpoints, permissions, gatekeepers and movement restrictions
  • Contingency plans specify triggers, actions, resources and communication responsibilities
  • Incident reporting procedures preserve facts, confidentiality, escalation and follow-up

Participants can manage coordination duties and establish accountable implementing partnerships.

  • Coordination meeting preparation presents gaps, coverage, constraints and requested decisions
  • Who-does-what-where mapping identifies duplication, gaps and referral opportunities
  • Partner capacity assessments examine governance, technical skills, finance and safeguarding
  • Partnership agreements define scope, budgets, reporting, compliance and dispute resolution
  • Due diligence checks verify legal status, sanctions exposure and control systems
  • Localisation commitments support equitable decision-making, resourcing and capacity exchange

Participants can prepare credible donor reports and manage responsible programme closeout.

  • Donor compliance matrices track contractual deliverables, deadlines and approval conditions
  • Narrative reports connect activities, results, challenges, adaptations and evidence
  • Variance explanations address budget changes, implementation delays and corrective action
  • Document retention schedules organise contracts, invoices, lists, reports and approvals
  • Closeout plans address final reporting, assets, commitments, records and staff transitions
  • Lessons-learned reports distinguish findings, recommendations, ownership and follow-up dates

Participants can build, review and present a complete humanitarian programme design and management package.

  • Assessment findings synthesised into priority needs, affected groups and evidence gaps
  • Response strategy justifies targeting, modality, geographic focus and delivery approach
  • Logical framework presents outcomes, outputs, indicators, assumptions and verification sources
  • Costed budget and workplan demonstrate feasible sequencing and resource requirements
  • Risk, safeguarding and accountability arrangements address foreseeable implementation threats
  • Peer review tests coherence against Sphere, CHS, feasibility and donor requirements
  • Programme presentation defends design choices, adaptations and management priorities

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Rapid needs assessment plan and data-collection toolkit
  2. Humanitarian response strategy and targeting matrix
  3. Logical framework and indicator reference sheet
  4. Costed activity-based budget and implementation Gantt chart
  5. Programme risk register and contingency plan
  6. Accountability, safeguarding and complaints-mechanism checklist

Who should attend

  • Humanitarian Programme Officers — need practical methods for designing and managing response activities
  • Field Coordinators — coordinate delivery, partners, community engagement and operational priorities
  • Project Managers — strengthen programme quality, monitoring, risk control and donor compliance
  • National NGO Managers — formalise systems for accountable delivery and partnership management
  • MEAL Officers — connect assessment findings, indicators, feedback and programme adaptation
  • Government Emergency Officers — plan and coordinate assistance with humanitarian actors

Skills and tools covered

Needs assessment designHumanitarian programme designResults-based managementAccountability mechanismsOperational risk managementDonor reporting

Tools and standards

Sphere Handbook, Core Humanitarian Standard, Logical Framework Approach, IASC Gender with Age Marker

How the course runs

Training methodology

The course uses short instructor briefings to introduce standards, tools and decision criteria, followed by case work based on displacement, flooding, food insecurity and disease outbreaks. Small groups interpret assessment evidence, define priorities, prepare programme components and test choices against operational constraints. Simulations address coordination meetings, community feedback, access disruptions and donor review discussions. Participants apply each tool to a continuing response scenario or an approved workplace case, receiving structured peer and instructor feedback before assembling their final programme package.

Requirements and prerequisites

Participants should have at least six months of experience in development, emergency response, public service delivery, community programmes or related operational roles. Familiarity with project documents, budgets or basic monitoring is useful, but not essential. Participants should be comfortable reading short technical documents, discussing case evidence and working with simple tables. Prior field deployment, humanitarian certification, security training and specialist sector knowledge are not required. The course explains core humanitarian standards and programme-cycle methods before applying them to realistic response scenarios.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should have some exposure to development, community programmes, public service delivery or humanitarian operations. No previous humanitarian qualification or field deployment is required, but participants benefit from familiarity with basic project documents and budgets.

Bring a laptop if possible, as participants will develop programme documents and work with planning templates. You may also bring a non-confidential project concept note, assessment summary or donor proposal from your workplace.

It is designed for programme officers, project managers, field coordinators, MEAL personnel, national NGO staff and government emergency officers. It is particularly useful for people moving from development programming into humanitarian response responsibilities.

This course focuses on the programme-management disciplines used across humanitarian sectors, rather than technical delivery in areas such as WASH, shelter, health or food security. Participants learn how to assess, design, budget, manage, monitor and report a response.

Participants leave with reusable templates and a completed programme package that can be adapted for proposals, emergency response plans and ongoing project reviews. The methods also support stronger discussions with partners, donors, communities and coordination groups.

Each training day runs from 08:30 to 16:30 and provides approximately 6.5 contact hours. The first week builds assessment, design, planning and budgeting skills; the second week covers quality, accountability, risk, coordination, reporting and the final capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.