Hygiene Promotion and Behaviour Change Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends WASH Programme Managers, Hygiene Promoters and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-WS-037

Before you join: Participants should have basic familiarity with WASH programming, public health promotion, community development or humanitarian response.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Hygiene promotion programmes often provide messages, facilities and materials without resolving the reasons people do not adopt or sustain safer practices. Households may understand handwashing advice yet lack a convenient handwashing point, reliable water, social approval or confidence in the recommended practice. In emergency settings, programmes must also address acute disease risks quickly while respecting community priorities, protection concerns and local decision-making.

This course equips participants to design, manage and assess hygiene promotion interventions that are based on evidence rather than assumptions. Participants use the COM-B model, formative research methods, barrier analysis and Behaviour Centred Design to identify priority behaviours and their drivers. They translate findings into practical behaviour change objectives, audience segments, communication approaches, enabling products and community engagement activities. The course also covers hygiene risk assessment, household water treatment and safe storage, menstrual health, solid waste, cholera preparedness, accountability and monitoring.

Teaching combines short technical briefings with WASH programme cases, facilitated group analysis, message and material review, role-based simulations and structured application planning. Cases reflect rural sanitation programmes, urban informal settlements, displacement sites, schools and health-care facilities. Participants leave with a reusable hygiene promotion programme design pack containing a behaviour diagnosis, audience profile, intervention matrix, monitoring plan, community feedback process and first 90-day implementation plan.

The course is suited to WASH staff who already work with communities, service providers or public health teams and need stronger methods for changing priority hygiene practices. It is particularly relevant for staff responsible for programme quality, community engagement, social and behaviour change, outbreak response and donor-funded WASH results.

What you will be able to do

  • Conduct a hygiene risk assessment using transmission pathways, exposure points and vulnerable groups
  • Apply COM-B and barrier analysis to diagnose determinants of priority hygiene behaviours
  • Plan formative research using interviews, observation, transect walks and structured household visits
  • Develop audience segments, behavioural objectives and behaviour change intervention matrices
  • Design hygiene communication materials using Behaviour Centred Design and message testing criteria
  • Integrate handwashing, safe water management, menstrual health and sanitation behaviours into programme plans
  • Build monitoring frameworks with behavioural indicators, observation methods and community feedback loops
  • Produce a 90-day hygiene promotion action plan for a defined WASH programme context

Benefits of attending

For you

  • Diagnose why priority hygiene practices are not adopted or sustained
  • Design evidence-based hygiene promotion activities for varied community settings
  • Lead stronger discussions with communities, leaders and frontline hygiene volunteers
  • Assess communication materials before field distribution or campaign launch
  • Present behaviour change rationale and measurable plans to programme managers

For your organisation

  • Better targeted hygiene activities based on observed behavioural barriers
  • Stronger prevention of diarrhoeal disease and outbreak transmission risks
  • More consistent hygiene promotion standards across field teams and partners
  • Improved monitoring evidence for donor reporting and programme adaptation
  • Greater community participation in selecting feasible hygiene solutions

Course modules

10 modules over 5 days

Participants can identify priority hygiene risks and define behaviour-focused programme responses.

  • Hygiene promotion scope within WASH, public health and protection programmes
  • F-diagram transmission routes linking faeces, fluids, food, fingers and flies
  • Risk assessment identifies exposure points, susceptible groups and seasonal hazards
  • Handwashing critical times based on pathogen transmission and daily routines
  • Safe water chain from collection through treatment, storage and consumption
  • Programme priorities distinguish knowledge gaps, service failures and behavioural barriers

Participants can use behavioural models to explain and prioritise hygiene practices.

  • COM-B model examines capability, opportunity and motivation for hygiene actions
  • Behavioural determinants include disgust, nurture, status, habit and social norms
  • Specify target behaviours by actor, action, context, frequency and duration
  • Behavioural journey maps reveal decisions, constraints and reinforcing experiences
  • Prioritisation criteria compare disease burden, feasibility, reach and expected uptake
  • Distinguish individual behaviour change from collective action and service accountability

Participants can plan ethical formative research to identify local behavioural drivers.

  • Research questions link programme assumptions to observable behavioural evidence
  • Semi-structured interviews explore routines, beliefs, preferences and household decision-making
  • Structured observation records handwashing facilities, water storage and sanitation conditions
  • Transect walks identify environmental risks, service points and community assets
  • Focus group discussions test shared norms without treating consensus as evidence
  • Sampling plans include women, men, children, older people and marginalised groups
  • Informed consent, confidentiality and safeguarding guide community data collection

Participants can convert formative research findings into actionable audience and barrier profiles.

  • Barrier analysis separates access constraints, motivational drivers and social influences
  • Audience segmentation groups people by behaviour, context, influence and constraints
  • Personas summarise priority groups without replacing direct community evidence
  • Problem trees connect unsafe practices with immediate, underlying and structural causes
  • Opportunity mapping identifies existing routines, trusted channels and local champions
  • Equity analysis examines disability, gender, age, displacement and economic exclusion

Participants can select complementary intervention components for defined hygiene behaviours.

  • Behaviour Centred Design links behavioural insight to intervention design choices
  • Intervention matrices align barriers, behaviour techniques, delivery channels and indicators
  • Enable handwashing through water access, soap availability and convenient facilities
  • Use prompts, commitments, cues and habit formation techniques appropriately
  • Social norm approaches distinguish descriptive norms from injunctive norms
  • Community mobilisation combines dialogue, collective planning and local accountability
  • Intervention packages balance communication, products, services and environmental changes

Participants can develop clear, tested hygiene messages and materials for priority audiences.

  • Message briefs define audience, desired action, benefit, barrier and call-to-action
  • Plain-language principles improve comprehension across literacy and language levels
  • Visual communication uses sequence, contrast, recognisable settings and culturally appropriate imagery
  • Demonstrations show correct handwashing, water treatment and safe storage steps
  • Pretesting checks comprehension, relevance, acceptability and unintended interpretations
  • Communication channels include interpersonal sessions, radio, schools and community groups
  • Rumour tracking identifies misinformation requiring timely programme responses

Participants can adapt hygiene promotion content to common WASH service contexts.

  • Handwashing facilities meet accessibility, privacy, drainage and maintenance requirements
  • Household water treatment options include boiling, chlorination, filtration and solar disinfection
  • Safe storage prevents recontamination through covered containers and hygienic dispensing
  • Food hygiene addresses preparation, reheating, utensil cleanliness and child feeding
  • Menstrual health support considers materials, privacy, water, disposal and social norms
  • Child faeces disposal addresses caregiver routines and sanitation access barriers
  • School hygiene plans connect facilities, cleaning systems and pupil participation

Participants can plan rapid, accountable hygiene promotion during emergencies and outbreaks.

  • Rapid assessments identify immediate transmission risks, service gaps and affected groups
  • Cholera prevention prioritises safe water, handwashing, food hygiene and faeces containment
  • Oral cholera vaccine campaigns require coordinated hygiene communication and feedback
  • Emergency messaging balances urgency, accuracy, feasibility and community trust
  • Community feedback mechanisms capture complaints, rumours, preferences and protection concerns
  • AAP commitments guide information sharing, participation, feedback and response
  • Referral pathways address safeguarding, gender-based violence and serious public health concerns

Participants can measure hygiene behaviour change and use findings to improve delivery.

  • Theory of change links activities, behavioural determinants, outcomes and assumptions
  • Indicator selection distinguishes inputs, outputs, behavioural outcomes and health proxies
  • Structured spot checks assess visible handwashing facilities and enabling conditions
  • Self-reported practices require careful questioning to reduce social desirability bias
  • Monitoring plans specify data sources, frequency, responsibilities and disaggregation
  • Data quality checks review completeness, consistency, timeliness and enumerator bias
  • Adaptive management decisions document findings, changes, owners and review dates

Participants can prepare an implementable hygiene promotion plan with quality controls.

  • Workplans sequence assessment, design, mobilisation, delivery, monitoring and review
  • Volunteer management covers selection, training, supervision, incentives and retention
  • Partner coordination aligns messages, referral routes, geographic coverage and reporting
  • Quality assurance checklists review session content, facilitator practice and material use
  • Budgets cost personnel, materials, transport, translation, monitoring and contingencies
  • Risk registers address supply interruptions, access constraints, rumours and security incidents
  • Ninety-day action plans assign priorities, milestones, resources and accountability

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Hygiene behaviour diagnosis template
  2. Formative research planning guide
  3. Audience segmentation and persona model
  4. Behaviour change intervention matrix
  5. Hygiene monitoring and feedback framework
  6. Ninety-day implementation action plan

Who should attend

  • WASH Programme Managers — responsible for hygiene promotion quality, delivery and results
  • Hygiene Promoters — need structured methods for community engagement and behaviour diagnosis
  • Public Health Officers — address hygiene-related disease transmission and outbreak preparedness
  • Social and Behaviour Change Specialists — translate behavioural evidence into WASH interventions
  • MEAL Officers — develop practical indicators and feedback systems for hygiene outcomes
  • Government WASH Coordinators — strengthen local hygiene promotion strategies and partner supervision

Skills and tools covered

Hygiene risk assessmentBehavioural diagnosisFormative researchCommunication designCommunity engagementBehaviour monitoring

Tools and standards

COM-B model, Behaviour Centred Design, F-diagram, Community-Led Total Sanitation

How the course runs

Training methodology

The course uses short instructor briefings to establish technical concepts and then applies them through WASH programme cases. Participants analyse hygiene risk scenarios, review formative research evidence, create behaviour diagnoses and compare intervention options in small groups. Simulations cover household engagement, community feedback and rapid hygiene promotion during outbreaks. Trainers use examples from camps, urban settlements, schools and rural communities. Each participant develops an application plan linked to a current or anticipated programme responsibility.

Requirements and prerequisites

Participants should have basic familiarity with WASH programming, public health promotion, community development or humanitarian response. Experience working with households, schools, health facilities, local authorities or community groups is useful, as participants will apply methods to realistic service and behaviour challenges. Participants should understand common hygiene practices such as handwashing, water handling and sanitation use. No prior training in behavioural science, statistics, social marketing or qualitative research is required. The course does not require specialist software, laboratory skills or clinical qualifications.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should understand basic WASH or public health programme concepts and have some exposure to community-facing work. Prior behavioural science training is not required.

Bring a current or recent hygiene promotion challenge, programme document or monitoring form if you have one. Participants can use these materials when developing their application plan.

It is designed for WASH practitioners, hygiene promoters, public health staff, social and behaviour change specialists, MEAL staff and government coordinators. It suits professionals responsible for programme design, field delivery or quality assurance.

This course focuses on the behaviours, communication, community processes and monitoring needed for safer hygiene practices. It does not teach the engineering design of water networks, treatment plants, latrines or drainage systems.

You can use the behaviour diagnosis, formative research guide and intervention matrix to improve an existing hygiene activity or plan a new one. The methods apply to development programmes, emergency response, schools, health facilities and urban settlements.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. Time is divided between instructor input, case analysis, group work, simulations, peer discussion and application planning.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.