Job Evaluation and Analysis Training Course

Duration 10 days 22 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Compensation and Benefits Managers, Reward Analysts and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 9 Nov 2026 Course code SD-CB-020

Before you join: Participants should understand core HR processes, job descriptions and basic compensation terminology such as salary range, grade and allowance.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Job evaluation provides a defensible basis for comparing roles, designing salary structures and addressing pay equity concerns. Without a clear evaluation method, organisations can inherit inconsistent grades, unclear career levels, manager-led exceptions and pay decisions that cannot be explained to employees, unions, auditors or regulators. The issue is especially acute after restructures, mergers, job redesign, new technology adoption or rapid workforce growth.

This course teaches participants to analyse jobs and evaluate their relative value using established qualitative and analytical methods. Participants examine job purpose, accountabilities, decision-making authority, knowledge, problem solving, working conditions and people impact. They compare ranking, job classification, factor comparison and point-factor approaches; define compensable factors; write grade descriptors; calibrate evaluation panels; and connect job evaluation results to pay structures, job architecture and equal-pay reviews.

Teaching combines concise technical briefings with case material from public services, banking, manufacturing, NGOs and corporate functions. Participants analyse job evidence, build evaluation tools, score sample roles, challenge inconsistent ratings and prepare panel recommendations. Throughout the course, each participant develops a job evaluation pack relevant to their employer or a realistic case organisation. They leave with reusable templates, a documented evaluation methodology and a completed job evaluation case for presentation.

The course suits HR and reward professionals who contribute to grading, salary structures, job architecture, organisational design or pay equity work. It is also relevant for HR business partners, compensation analysts and senior managers who sit on job evaluation panels or approve grading decisions.

What you will be able to do

  • Analyse roles using structured job analysis interviews, questionnaires and evidence templates
  • Distinguish ranking, classification, factor comparison and point-factor job evaluation methods
  • Define compensable factors and weighted level descriptors for a point-factor scheme
  • Evaluate benchmark jobs using documented evidence and consistent scoring criteria
  • Build grade structures from job size data, pay policy and career architecture
  • Conduct calibration discussions and record defensible job evaluation panel decisions
  • Identify job evaluation risks affecting equal pay, job titles and organisational change
  • Produce a complete job evaluation report with scores, rationale and grade recommendation

Benefits of attending

For you

  • Make grade recommendations supported by documented job evidence and scoring rationale
  • Contribute confidently to job evaluation panels and calibration discussions
  • Build point-factor scorecards rather than relying on job titles or manager influence
  • Explain grade decisions clearly to managers, employees and employee representatives
  • Prepare reusable job evaluation documentation for future role reviews

For your organisation

  • Reduce inconsistent grading caused by informal comparisons and title inflation
  • Create clearer links between role size, grades, salary ranges and career levels
  • Strengthen evidence for pay equity reviews, audits and employee challenges
  • Improve governance over new roles, restructures and job redesign decisions
  • Establish repeatable evaluation records that survive changes in HR personnel

Course modules

22 modules over 10 days

Participants can explain the purpose, scope and governance requirements of a job evaluation process.

  • Relative job value distinguished from individual performance and market pay
  • Job evaluation outputs linked to grades, ranges and career structures
  • Internal equity, external competitiveness and affordability considered separately
  • Typical triggers: restructures, new roles, mergers and grade challenges
  • Evaluation governance roles for HR, managers, panels and executives
  • Core principles of consistency, evidence, neutrality and documentation

Participants can gather and test the evidence needed to evaluate a role accurately.

  • Job analysis evidence gathered from incumbents, managers and organisational documents
  • Structured interview questions separate role requirements from personal capability
  • Position analysis questionnaires capture recurring duties and decision authority
  • Organisation charts tested against reported reporting lines and accountability claims
  • Critical incident technique identifies consequential decisions and problem situations
  • Evidence logs distinguish verified facts, assumptions and unresolved questions

Participants can prepare role documentation that supports consistent evaluation.

  • Job purpose statements specify enduring contribution rather than activity lists
  • Key accountabilities written with outputs, authority and measurable consequences
  • Decision-rights mapping clarifies delegated, shared and final authority
  • Stakeholder maps identify internal, external and regulatory relationship demands
  • Knowledge requirements separated into education, experience and technical expertise
  • Role context records scale, budget, risk exposure and operating constraints

Participants can select an evaluation method suited to organisational needs and maturity.

  • Whole-job ranking compares overall contribution using paired comparison techniques
  • Job classification assigns roles to predefined grade class descriptions
  • Factor comparison prices selected benchmark roles across compensable factors
  • Point-factor evaluation scores roles against weighted factor-level matrices
  • Method selection considers workforce size, transparency, resources and change frequency
  • Hybrid approaches combine analytical scoring with grade descriptor review

Participants can identify and document suitable benchmark jobs for a grading framework.

  • Benchmark jobs selected for stability, recognisability and representative job families
  • Job family mapping groups roles by purpose, capability and progression
  • Anchor roles positioned at clear boundaries between adjacent grades
  • Benchmark evidence tested through incumbent interviews and manager validation
  • Outlier roles identified before using benchmarks to anchor grade decisions
  • Benchmark registers record role code, title, rationale and review date

Participants can define compensable factors that measure meaningful differences in job size.

  • Compensable factors derived from organisational value drivers and work requirements
  • Know-how factors distinguish technical, managerial and relationship knowledge
  • Problem-solving factors assess thinking environment and thinking challenge
  • Accountability factors measure freedom to act and impact magnitude
  • Working conditions considered only where they materially differentiate roles
  • Factor definitions tested for overlap, omission and double counting

Participants can write observable factor-level descriptors for reliable scoring.

  • Level descriptors use observable scope, complexity, authority and impact indicators
  • Progression between levels expressed through meaningful increases in job demands
  • Behavioural examples support interpretation without becoming mandatory requirements
  • Negative indicators prevent inappropriate scoring at higher factor levels
  • Descriptor language avoids status, personality and incumbent-based assumptions
  • Inter-rater testing reveals ambiguous wording and missing decision rules

Participants can construct a weighted point-factor scorecard and calculate job scores.

  • Factor weights reflect pay policy, organisational strategy and workforce composition
  • Weighting methods compare relative importance through structured stakeholder ranking
  • Point scales allocate sufficient differentiation without false precision
  • Scoring matrices convert selected factor levels into total job points
  • Sensitivity analysis tests grade movement after changing weights or descriptors
  • Score sheets capture evidence, ratings, points and reviewer comments

Participants can apply qualitative methods where detailed analytical scoring is unsuitable.

  • Paired comparison matrices produce transparent ranking across comparable roles
  • Forced distribution risks examined before ranking large role populations
  • Classification standards define grade classes through scope and accountability
  • Best-fit matching compares complete roles against grade class descriptors
  • Boundary tests distinguish adjacent grades using critical differentiating factors
  • Qualitative decisions documented with comparative rationale and reference roles

Participants can assess knowledge requirements without rewarding incumbent credentials.

  • Minimum role knowledge separated from qualifications held by current incumbents
  • Technical expertise assessed by depth, breadth and applied specialisation
  • Managerial know-how evaluated through planning, coordination and resource direction
  • Human relations skills assessed by influence, negotiation and stakeholder complexity
  • Professional accreditation considered only where legally or operationally necessary
  • Evidence prompts test claimed expertise against recurring job accountabilities

Participants can score problem solving using evidence of challenge and thinking context.

  • Thinking environment assessed through procedures, precedents and available guidance
  • Thinking challenge distinguishes analysis, diagnosis, design and innovation
  • Problem frequency considered alongside consequence and uncertainty of resolution
  • Root-cause analysis identifies whether roles solve symptoms or underlying issues
  • Complexity indicators include interdependence, ambiguity, pace and competing priorities
  • Case evidence separates difficult one-off events from normal role demands

Participants can assess accountability, authority and organisational impact consistently.

  • Freedom to act assessed against policies, oversight and delegated authority
  • Financial impact distinguishes budget control, revenue influence and cost consequences
  • People accountability separates direct management from technical leadership
  • Risk accountability considers safety, regulatory, operational and reputational consequences
  • Scale measures tested using annual budgets, service volumes and asset values
  • Shared accountability evaluated without duplicating impact across connected roles

Participants can translate evaluated job sizes into usable grade structures.

  • Score distributions reviewed for natural clusters and unexplained gaps
  • Grade boundaries set using anchor jobs and practical differentiation rules
  • Broadband structures compared with narrow grades and career bands
  • Grade descriptors summarise scope, independence, impact and capability expectations
  • Job families aligned with common grades while preserving functional differences
  • Grade progression tested against plausible internal career moves

Participants can connect job evaluation outcomes to salary range design and pay policy.

  • Salary ranges distinguish job value from external market pricing
  • Midpoints positioned using market reference data and affordability constraints
  • Range spreads reflect career progression, performance and market volatility
  • Compa-ratio analysis identifies pay position within established grade ranges
  • Red-circle and green-circle cases managed through documented pay policies
  • Allowances reviewed separately from base-pay job evaluation outcomes

Participants can identify and control bias risks in job evaluation and grading decisions.

  • ILO Equal Remuneration Convention No. 100 principles applied to evaluation design
  • Gender-neutral factor language avoids assumptions about work traditionally performed
  • Job titles screened for status bias and misleading seniority signals
  • Care, communication and emotional labour evaluated where genuinely role-required
  • Adverse-impact checks compare scoring patterns across job families and groups
  • Challenge records document concerns, evidence reviewed and final panel response

Participants can run structured panel discussions that produce consistent, recorded decisions.

  • Panel composition balances HR expertise, business knowledge and independent challenge
  • Pre-reading packs provide job evidence, proposed scores and comparator roles
  • Consensus protocols separate evidence review from preference and advocacy
  • Calibration meetings compare ratings against anchors and adjacent-grade roles
  • Dissenting views recorded when panels cannot reach immediate agreement
  • Decision logs capture rationale, conditions, review dates and approval authority

Participants can manage requests for new grades and re-evaluation without grade drift.

  • Role-change thresholds distinguish minor updates from formal re-evaluation triggers
  • New role requests require business case, organisation chart and accountability evidence
  • Temporary duties assessed separately from permanent job content changes
  • Title changes rejected as evidence unless accountabilities also materially change
  • Re-evaluation timelines protect fairness during restructures and rapid growth
  • Appeal routes define eligibility, evidence standards and independent review

Participants can establish controls that make job evaluation decisions auditable and repeatable.

  • Job evaluation policy defines scope, authority, confidentiality and review cycles
  • Version control protects factor manuals, scorecards and grade definitions
  • Data retention schedules preserve evidence for challenges, audits and pay reviews
  • Conflict-of-interest declarations manage panel member relationships with evaluated roles
  • Quality assurance samples check scoring consistency and documentation completeness
  • Management information tracks request volumes, outcomes, appeals and turnaround times

Participants can interpret common proprietary frameworks and prepare for vendor-led evaluations.

  • Hay Guide Chart-Profile Method concepts of know-how, problem solving and accountability
  • Mercer IPE dimensions compared with generic point-factor evaluation structures
  • Proprietary methodology boundaries distinguished from transferable evaluation principles
  • Vendor data requirements prepared through accurate role documentation and organisation context
  • Crosswalks map internal factors to external framework dimensions without false equivalence
  • Licensing, assessor training and data confidentiality considered before system adoption

Participants can communicate job evaluation outcomes clearly while protecting confidential information.

  • Manager briefings explain process, evidence standards and decision limitations
  • Employee communications distinguish role evaluation from personal performance assessment
  • Grade outcome letters state decision, rationale and available review routes
  • Question-and-answer scripts address common concerns about comparators and pay
  • Sensitive comparator information protected through anonymised reference descriptions
  • Implementation plans sequence communications, system updates and manager support

Participants can plan a controlled rollout and review cycle for a job evaluation programme.

  • Implementation roadmaps sequence design, consultation, piloting and rollout activities
  • Pilot groups selected to test factors across varied job families
  • Change impact assessments identify systems, policies and employee relations implications
  • Risk registers assign controls for delays, disputes and inconsistent data
  • Success measures track coverage, consistency, appeals and stakeholder understanding
  • Annual review cycles refresh benchmarks, grades and factor documentation

Participants can build, review and present a complete job evaluation case with a defensible grade recommendation.

  • Role evidence assembled into an evaluation-ready job analysis record
  • Compensable factors selected with weighted levels and scoring guidance
  • Benchmark comparisons establish relative job size and grade boundaries
  • Point-factor scores calculated with documented evidence for every rating
  • Panel recommendation prepared with risks, rationale and implementation actions
  • Stakeholder presentation defends the grade decision against structured challenge

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Job analysis evidence template
  2. Point-factor evaluation scorecard
  3. Compensable factor and level-descriptor library
  4. Benchmark job register
  5. Job evaluation panel decision log
  6. Completed job evaluation case report

Who should attend

  • Compensation and Benefits Managers — need defensible job grades and salary structures
  • Reward Analysts — require consistent methods for evaluating benchmark and new roles
  • HR Business Partners — advise managers on role changes, grades and career levels
  • Organisational Design Specialists — align redesigned roles with job architecture
  • HR Managers — oversee grading decisions, pay consistency and evaluation governance
  • Job Evaluation Panel Members — need evidence-based scoring and calibration discipline

Skills and tools covered

Job analysisPoint-factor evaluationGrade structure designPanel calibrationPay equity reviewEvaluation governance

Tools and standards

Hay Guide Chart-Profile Method, Mercer IPE, ILO Equal Remuneration Convention No. 100, Point-factor job evaluation

How the course runs

Training methodology

The course uses short instructor briefings to introduce job analysis and evaluation methods, followed by guided case work using role profiles, organisation charts and pay data. Participants work in groups to compare job evidence, score roles against factor levels and conduct simulated panel calibration meetings. Facilitated discussions examine difficult boundary cases, manager challenges and equal-pay concerns. Individual application planning helps participants adapt templates, factor definitions and governance steps to their own grading process.

Requirements and prerequisites

Participants should understand core HR processes, job descriptions and basic compensation terminology such as salary range, grade and allowance. Experience in HR, reward, organisational design, workforce planning or line management is useful, particularly where roles are created, changed or graded. Participants should be comfortable reading job documentation and discussing accountabilities with managers. Prior experience with job evaluation systems, statistical analysis, pay modelling or proprietary Hay or Mercer methods is not required. No legal qualification or advanced spreadsheet skills are assumed.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants need a working understanding of HR processes and job descriptions. Previous job evaluation experience is helpful but not required; the course starts with job analysis and method selection before moving into scoring.

Participants should bring one or two anonymised job descriptions, organisation charts or grading questions where their employer permits this. Course cases and templates are provided for those unable to bring internal material.

It is designed for reward, compensation, HR business partnering and organisational design professionals. It also suits managers who participate in job evaluation panels or approve role-grade decisions.

Job evaluation assesses the relative internal value of roles using role content and defined factors. Compensation benchmarking focuses on external market pay data, although the course explains how both inputs inform salary range decisions.

Participants leave with templates and a completed evaluation case that can be adapted for internal use. They can use the methods to review new roles, support restructures, improve grade governance or prepare for pay equity work.

The first part develops job analysis, method selection, factor design and scoring skills. The later modules address grade structures, pay links, bias controls, governance and communication, ending with a capstone evaluation and panel presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.