Lean Logistics and Supply Chain Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Logistics Managers, Supply Chain Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-SCM-050

Before you join: Participants should have experience of logistics, warehousing, inventory management, transport, procurement, production planning or supply chain operations.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Logistics cost, service failures and excess inventory often arise from disconnected planning, unstable processes and weak visibility of material and information flow. Lean logistics addresses these issues by identifying customer value, exposing delay and waste, reducing variation, and designing reliable replenishment and transport processes. The discipline applies equally to manufacturing supply chains, distribution networks, healthcare supplies, public-sector warehouses and field operations.

This course teaches participants to analyse end-to-end flows and improve the operating systems that control them. Participants use value stream mapping, demand and inventory segmentation, pull replenishment, Kanban, standard work, visual management, root-cause analysis and performance management. They learn to distinguish value-adding work from the eight wastes, calculate takt time and lead time, set practical inventory policies, improve warehouse flow, and assess transport and supplier interfaces.

Instructor-led sessions combine short technical briefings with cases, team analysis, simulations and structured application planning. Participants progressively develop a lean logistics improvement pack based on a realistic supply chain case or their own operation. The final deliverable includes a current-state assessment, future-state design, quantified improvement priorities, implementation plan, KPI set and risk controls. The course suits professionals responsible for logistics performance who need practical methods to improve flow, availability, cost and service without treating lean as a short-term cost-reduction programme.

What you will be able to do

  • Map material and information flows using current-state and future-state value stream maps
  • Identify logistics waste using the eight wastes and process observation methods
  • Calculate takt time, lead time, capacity and inventory requirements for flow design
  • Design pull replenishment systems using Kanban, supermarkets and replenishment signals
  • Apply ABC-XYZ segmentation to inventory policies, service levels and replenishment controls
  • Improve warehouse and transport processes through standard work, visual controls and load planning
  • Diagnose performance losses using A3 problem solving, Pareto analysis and root-cause methods
  • Produce a lean logistics improvement plan with KPIs, ownership, risks and implementation milestones

Benefits of attending

For you

  • Diagnose logistics waste with a repeatable observation and mapping method
  • Build credible improvement cases using lead-time, inventory and service data
  • Lead cross-functional discussions on replenishment, warehouse flow and transport reliability
  • Apply practical lean tools to a current logistics problem immediately
  • Present a structured improvement proposal to operational and senior stakeholders

For your organisation

  • Reduced inventory held to protect poorly controlled replenishment processes
  • Shorter order-to-delivery lead times through improved material and information flow
  • Higher warehouse productivity and accuracy through standardised operating methods
  • More reliable supplier, transport and internal replenishment performance
  • A prioritised improvement pipeline linked to measurable service and cost indicators

Course modules

20 modules over 10 days

Participants can define lean logistics objectives and identify customer value within a supply chain flow.

  • Lean logistics principles linked to customer value, flow and pull
  • Internal and external customers translated into measurable service requirements
  • Eight wastes identified within warehouse, transport and replenishment activities
  • Value-added, necessary non-value-added and waste work distinguished clearly
  • Cost, quality, delivery, safety and morale performance dimensions
  • Gemba observation principles for studying actual work and conditions

Participants can describe how material, information and decision flows interact across logistics operations.

  • Material, information and cash flows traced across supply chain nodes
  • Push and pull systems compared through replenishment decision points
  • Process boundaries defined from supplier release through customer receipt
  • Order cycle components separated into processing, waiting, movement and inspection
  • Handoffs and functional silos assessed for delay and accountability
  • Customer demand patterns connected to upstream logistics response requirements

Participants can create a current-state value stream map for a selected logistics process.

  • Map end-to-end material and information flow using current-state value stream mapping
  • Select product families using demand, volume and process-route criteria
  • Capture cycle time, changeover, uptime, inventory and staffing data
  • Calculate total lead time and process time from map data
  • Document scheduling signals, information routes and release decision rules
  • Mark queues, rework loops, expediting and unplanned process interruptions

Participants can calculate demand-driven operating requirements and identify capacity constraints.

  • Takt time calculated from available time and customer demand
  • Demand profiles analysed for volume, mix, seasonality and variability
  • Capacity requirements compared with labour, equipment and operating hours
  • Bottlenecks identified using process time, queue data and utilisation
  • Heijunka principles applied to level loading and release stability
  • Plan buffer capacity for predictable peaks and operational disruption

Participants can identify logistics waste and collect evidence for improvement priorities.

  • Apply the eight wastes to receiving, storage, picking and dispatch
  • Spaghetti diagrams expose travel distance, crossing paths and congestion
  • Time observation separates touch time from waiting and searching
  • Pareto charts rank error types, delay causes and workload drivers
  • Photographic evidence and observation sheets support factual process discussions
  • Prioritise waste using customer impact, frequency and improvement feasibility

Participants can design a future-state logistics flow with clear control points and improvement priorities.

  • Future-state value stream maps specify flow, pull and scheduling design
  • Continuous-flow opportunities assessed through product, volume and layout conditions
  • Define pacemaker processes and release points for flow control
  • Supermarket locations selected to decouple unstable or distant processes
  • Kaizen bursts record improvement actions, owners and expected benefits
  • Sequence implementation around stability, flow and pull dependencies

Participants can design pull replenishment controls for internal and external supply flows.

  • Kanban rules define authorised production, movement and replenishment signals
  • Calculate Kanban quantities using demand, lead time and safety factors
  • Two-bin systems applied to low-value, repeat-use inventory items
  • Supermarkets control replenishment between disconnected process stages
  • Electronic Kanban requirements assessed against physical signal reliability
  • Escalation rules manage stockouts, damaged cards and abnormal demand

Participants can set differentiated inventory policies using demand and value segmentation.

  • ABC analysis classifies stock by annual consumption value
  • XYZ analysis classifies demand by variability and forecastability
  • ABC-XYZ matrices assign review frequency, service targets and controls
  • Reorder points calculated from demand, lead time and safety stock
  • Safety stock assumptions tested against variability and service requirements
  • Obsolete, excess and slow-moving inventory analysed for disposition action

Participants can improve warehouse flow through layout, slotting and work design decisions.

  • Warehouse process maps cover receiving, put-away, picking, packing and dispatch
  • Slotting rules align item velocity, dimensions and pick frequency
  • U-shaped flow layouts reduce travel, handoffs and supervision distance
  • Point-of-use storage reduces replenishment travel and searching time
  • Batch size decisions balance travel efficiency, responsiveness and accuracy
  • Cross-docking criteria assessed for suitable products and demand patterns

Participants can establish standardised logistics processes and visual operating controls.

  • Standard work combines task sequence, timing and inventory limits
  • Create work instructions using critical steps, controls and escalation points
  • Visual management boards display plan, actual, abnormalities and actions
  • 5S audits maintain location discipline, workplace safety and search reduction
  • Andon signals define response responsibilities for operational abnormalities
  • Daily management routines connect frontline issues with corrective action

Participants can improve transport flow, loading efficiency and distribution reliability.

  • Milk-run design consolidates collection and delivery into repeatable routes
  • Route density analysis balances distance, service windows and vehicle utilisation
  • Load planning improves cube utilisation, weight compliance and handling sequence
  • Dock scheduling reduces vehicle waiting, congestion and loading variability
  • Carrier scorecards monitor on-time delivery, damage and documentation accuracy
  • Transport waste assessed through empty running, expedites and avoidable handling

Participants can improve inbound logistics through supplier collaboration and delivery controls.

  • Supplier delivery performance measured using quantity, timing and quality metrics
  • Inbound appointment systems stabilise receiving workloads and dock capacity
  • Supplier Kanban arrangements align replenishment with actual consumption signals
  • Packaging standards reduce handling, damage, waste and replenishment time
  • Vendor-managed inventory roles, data requirements and controls evaluated
  • Escalate recurring supplier disruptions through structured corrective action requests

Participants can investigate recurring logistics problems and define verified corrective actions.

  • A3 problem solving structures background, condition, analysis and countermeasures
  • Five Whys tests causal chains beyond immediate operational symptoms
  • Fishbone diagrams organise possible causes across people, methods and materials
  • Check sheets collect consistent evidence at the point of occurrence
  • PDCA cycles test countermeasures before full-scale standardisation decisions
  • Confirm root causes using data, observation and stakeholder verification

Participants can reduce logistics errors using prevention, detection and control methods.

  • Poka-yoke methods prevent picking, labelling and shipment confirmation errors
  • First-pass yield measures right-first-time performance in warehouse processes
  • Failure mode and effects analysis prioritises logistics process risks
  • Control plans specify checks, frequencies, owners and reaction actions
  • Traceability requirements linked to batch control, recalls and customer claims
  • Error escalation paths distinguish containment, correction and preventive action

Participants can build a balanced KPI system and daily management routine for logistics operations.

  • KPI trees connect operational measures with service, cost and cash
  • On-time in-full performance defined with clear measurement rules
  • Inventory turns, days on hand and stock accuracy interpreted
  • Lead-time measures separate order, processing, transit and waiting time
  • Visual dashboards compare plan, actual, trend and countermeasure status
  • Tiered daily meetings escalate issues through defined management levels

Participants can plan adoption of lean logistics changes with stakeholder ownership and controls.

  • Stakeholder analysis identifies process owners, users, sponsors and affected partners
  • RACI matrices clarify accountability for improvement actions and operating controls
  • Pilot selection balances impact, feasibility, learning value and sponsorship
  • Communication plans address role changes, measures and expected behaviours
  • Training within industry principles support skill transfer at workstations
  • Sustainment audits verify standard work, visual controls and KPI discipline

Participants can use operational data and digital systems to support lean logistics decisions.

  • Warehouse management system data extracts support flow and error analysis
  • ERP transaction discipline improves inventory accuracy and replenishment signals
  • Barcode scanning controls verify movement, location and shipment confirmation
  • Exception reports identify overdue orders, stockouts and capacity constraints
  • Data quality checks test completeness, timing, duplication and master data
  • Digital tools selected only where process standards are already stable

Participants can quantify the financial and service case for a lean logistics initiative.

  • Baseline costs separate labour, transport, storage, expediting and error costs
  • Working capital effects calculated from inventory reductions and payment timing
  • Benefit assumptions documented with volume, rate and implementation evidence
  • Cost-to-serve analysis identifies unprofitable service and delivery patterns
  • Investment appraisal compares equipment, systems, training and recurring benefits
  • Benefits tracking assigns owners, measurement periods and validation methods

Participants can prioritise lean logistics initiatives and prepare a controlled implementation roadmap.

  • Improvement ideas grouped into quick wins, projects and strategic changes
  • Impact-effort matrices rank initiatives using evidence and delivery constraints
  • Roadmaps sequence dependencies across process, people, systems and suppliers
  • Milestones define deliverables, owners, dates and decision gates
  • Risk registers record assumptions, threats, mitigations and contingency actions
  • Governance cadence reviews benefits, obstacles and corrective decisions

Participants can build, review and present a complete lean logistics improvement plan for a selected supply chain process.

  • Current-state evidence assembled into a concise logistics performance diagnosis
  • Future-state flow design integrates pull, inventory and operating controls
  • Improvement priorities quantified through service, cost, lead-time and inventory measures
  • Implementation roadmap assigns ownership, milestones, risks and governance routines
  • Peer review tests assumptions, calculations, practicality and stakeholder readiness
  • Present the completed lean logistics improvement plan for management approval

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Current-state and future-state value stream map templates
  2. Kanban and pull replenishment design worksheet
  3. ABC-XYZ inventory policy matrix
  4. Warehouse standard work and visual management checklist
  5. A3 logistics problem-solving template
  6. Lean logistics implementation roadmap and KPI dashboard

Who should attend

  • Logistics Managers — improve service, inventory, warehouse and transport performance
  • Supply Chain Managers — connect lean flow design with planning and replenishment decisions
  • Warehouse Managers — reduce travel, waiting, errors and congestion in daily operations
  • Procurement Managers — improve supplier replenishment, delivery reliability and inbound flow
  • Operations Improvement Specialists — lead structured process improvement projects using lean methods
  • Demand and Inventory Planners — align inventory policies with demand variability and service targets

Skills and tools covered

Value stream mappingPull replenishment designInventory segmentationWarehouse flow improvementLean problem solvingLogistics performance management

Tools and standards

Value Stream Mapping, Kanban, A3 Problem Solving, SCOR Digital Standard

How the course runs

Training methodology

The course uses short instructor briefings to introduce methods, followed by case analysis, group work, calculations and facilitated review. Participants map logistics flows, interpret operational data, make replenishment and inventory decisions, and test improvement choices through supply chain simulations. Cases reflect warehouse, transport, supplier and distribution settings. Each participant develops an application plan using a workplace process or a provided case. Instructor feedback focuses on practical assumptions, calculation quality, stakeholder ownership and measures that can be sustained after implementation.

Requirements and prerequisites

Participants should have experience of logistics, warehousing, inventory management, transport, procurement, production planning or supply chain operations. They should understand basic process terminology, including lead time, inventory, service level, demand and supplier delivery. Familiarity with spreadsheets is useful for calculations and analysis. No previous lean qualification, statistical software, Six Sigma certification or advanced mathematics is required. The course explains the required lean concepts before applying them to logistics decisions. Participants gain most value when they can refer to a real process, product family or improvement priority from their workplace.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should understand basic logistics or supply chain operations and be familiar with terms such as inventory, lead time and service level. Previous lean, Six Sigma or advanced analytics training is not required.

Bring a laptop if possible, along with non-confidential information about a logistics process you want to improve. Useful examples include warehouse process data, delivery measures, inventory reports or a process map.

It is designed for managers and specialists working in logistics, warehousing, procurement, planning, transport and supply chain improvement. It is also suitable for operational leaders who sponsor logistics improvement work.

General supply chain courses cover broad planning, sourcing, production and distribution decisions. This course concentrates on lean methods for improving the daily flow, control and performance of logistics operations.

Participants leave with methods and templates that can be applied to a warehouse area, replenishment loop, transport process or supplier inbound flow. The capstone improvement plan provides a practical starting point for stakeholder discussion and implementation.

The first week establishes lean principles, mapping, flow design, replenishment, inventory and warehouse methods. The second week develops transport, supplier, problem-solving, performance, implementation and capstone planning, across approximately 65 contact hours.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.