Learning Management System Administration Training Course

Duration 5 days 10 modules · 33 contact hours
Level Intermediate Certificate on completion
Who attends Learning Management System Administrator, Learning Operations Manager and others
Fee from USD 1,100 KSh 95,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 9 Nov 2026 Course code SD-LD-158

Before you join: Participants should have regular access to a Moodle site, or expect to support one shortly after the course.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Learning management system administration affects whether employees can find assigned learning, managers can verify completion, and compliance teams can produce defensible records. Poorly configured roles, enrolments, course settings and completion rules create avoidable support requests, inaccurate reports and gaps in mandatory learning evidence. Moodle administrators need more than familiarity with screens: they need a controlled approach to course lifecycle, access management, reporting, privacy and service operations.

This course prepares participants to administer Moodle learning environments used for corporate, public-sector and regulated training. Participants configure course categories, course shells, users, cohorts, enrolment methods, roles, permissions, activities, assessments, completion rules and gradebooks. They also work with Moodle reporting, SCORM packages, LTI tools, backups, plugins, privacy settings, release controls and incident handling. The course connects each configuration choice to a practical business requirement, such as annual compliance recertification, manager reporting, external partner training or multi-country learning delivery.

Teaching combines instructor briefings, guided configuration scenarios, case analysis, group troubleshooting and administrative decision-making simulations. Participants apply Moodle administration methods to realistic cases involving access failures, incomplete records, course copying, reporting exceptions and system changes. They leave with a Moodle administration operating pack containing governance structures, configuration checklists, reporting specifications, support procedures and a 90-day improvement plan.

The course suits HR, learning operations, IT support and digital learning professionals who administer or support an established Moodle site and need greater control over its daily operation.

What you will be able to do

  • Configure Moodle course categories, course shells and lifecycle controls for managed learning delivery
  • Administer user accounts, cohorts and enrolment methods using defined access rules
  • Apply Moodle roles, capabilities and least-privilege permission controls across relevant contexts
  • Build tracked learning activities using completion rules, access restrictions and competency links
  • Configure gradebooks, rubrics and assessment settings for reliable learner records
  • Produce operational reports using Moodle data, report specifications and data quality checks
  • Evaluate plugins, integrations, privacy settings and backup controls before operational release
  • Create an LMS administration runbook and 90-day service improvement plan

Benefits of attending

For you

  • Administer Moodle settings with clearer control over access, enrolment and completion records
  • Diagnose common learner and trainer issues using structured evidence and escalation steps
  • Build reliable reports for managers, compliance teams and learning operations colleagues
  • Make informed decisions about plugins, integrations, privacy controls and upgrades
  • Document repeatable Moodle administration procedures for stronger professional credibility

For your organisation

  • Fewer access, enrolment and course visibility incidents affecting learners
  • More accurate mandatory learning completion records for audit and compliance review
  • Consistent course setup standards across departments, programmes and administrators
  • Reduced operational risk from unmanaged permissions, plugins and configuration changes
  • Clearer reporting and support ownership for the learning platform service

Course modules

10 modules over 5 days

Participants can explain Moodle administration responsibilities and organise a controlled site structure.

  • Site architecture: courses, categories, contexts, roles and permissions
  • Moodle navigation paths for administration blocks, settings pages and reports
  • Course lifecycle mapped from request, build, delivery, archive and deletion
  • Sandbox, staging and production purposes within controlled change management
  • Administration responsibilities separated between platform, faculty, support and security teams
  • Service catalogue boundaries documented for standard requests and exceptions

Participants can create and maintain course structures that support controlled publishing and retention.

  • Category structures designed around programmes, audiences, ownership and retention rules
  • Course format selection: Topics, Weekly, Single activity and Social
  • Standard course shell configured with naming, dates, language and visibility
  • Copy course content using backup, restore, import and duplicate methods
  • Course request workflow linked to owners, approvers and publishing checks
  • Archive rules applied to completed courses, records and reusable materials

Participants can manage learner populations and enrolment routes using defined administrative rules.

  • Authentication methods compared: manual accounts, LDAP, OAuth 2 and SAML
  • Bulk user accounts created through CSV upload and profile fields
  • Custom profile fields governed for reporting, privacy and user experience
  • Enrolment methods configured: self-enrolment, manual, cohort, guest and external database
  • Cohorts used for audience management, recurring enrolment and programme assignment
  • Suspension, deletion and anonymisation decisions aligned with retention schedules

Participants can apply least-privilege role controls and investigate access issues across Moodle contexts.

  • Role assignments interpreted through system, category, course, activity and user contexts
  • Least-privilege access designed using Moodle role definitions and capability matrices
  • Permission overrides tested before deployment to production learning spaces
  • Custom roles documented with purpose, risks, approvers and review dates
  • Trainer, manager and learner views checked using switch-role procedures
  • Access incidents triaged through evidence, escalation and remediation records

Participants can configure Moodle learning activities and assessments for dependable learner delivery.

  • Activity selection matched to knowledge checks, submissions, collaboration and evidence
  • Resource settings controlled for visibility, completion, availability and access restrictions
  • Quiz configuration covers question behaviour, attempts, timing, review and security
  • Question bank categories structured for reuse, ownership and version control
  • Assignment workflows set grading methods, submission types, feedback and due dates
  • Forums, workshops and databases configured for moderated peer learning
  • SCORM packages uploaded, tracked and tested against completion requirements

Participants can configure progression rules that produce valid completion and competency records.

  • Completion tracking configured with activity conditions, dates, grades and manual criteria
  • Restrict access rules combine completion, dates, grades, profiles and groups
  • Competency frameworks linked to courses, learning plans and evidence
  • Course completion criteria aligned with mandatory learning policy requirements
  • Badges designed with issuing criteria, evidence and expiry decisions
  • Learning paths sequenced through programme structure, cohorts and enrolment rules

Participants can maintain grade settings and assessment records that support consistent decisions.

  • Gradebook aggregation methods selected for weighted, natural and simple calculations
  • Grade categories structured to reflect assessments, resits and reporting needs
  • Scales, outcomes and rubrics configured for consistent assessor decisions
  • Grade import and export controlled through CSV mapping and validation
  • Quiz grades reconciled with attempts, overrides and manual adjustments
  • Grade visibility managed through release dates, feedback settings and roles

Participants can specify, produce and validate Moodle reports for operational and management use.

  • Standard Moodle reports used to investigate participation, completion and activity access
  • Custom report fields specified from stakeholder questions and available data
  • Report specifications translate stakeholder questions into fields, filters and outputs
  • Completion exceptions identified through cohort, course, activity and learner status
  • Data quality checks reconcile enrolments, completions, grades and duplicate records
  • Management dashboards distinguish operational metrics from learning effectiveness measures
  • CSV extracts prepared with field definitions, access controls and retention dates

Participants can assess administrative controls for connected tools, personal data and platform continuity.

  • Plugin governance assesses purpose, maintenance, permissions, compatibility and support ownership
  • LTI 1.3 tools connected with launch settings, privacy and role mapping
  • SCORM 1.2 and xAPI tracking differences assessed for reporting requirements
  • Web services access controlled through tokens, capabilities, IP restrictions and logs
  • Privacy policies configured for data requests, consent, retention and deletion
  • Backup schedules tested against restore objectives, storage and recovery responsibilities
  • Upgrade readiness checked through release notes, plugins, themes and test plans

Participants can operate Moodle as a controlled service and prioritise administration improvements.

  • Incident categories defined for access, content, enrolment, grades and integrations
  • Service desk tickets triaged by impact, urgency, owner and target resolution
  • Change requests assessed using risk, testing, approval, communication and rollback criteria
  • Release checklist covers backups, stakeholder notices, validation and post-release monitoring
  • Administration runbook records recurring tasks, frequencies, owners and evidence
  • 90-day application plan prioritises fixes, governance actions and reporting improvements

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Moodle administration responsibility matrix
  2. Course lifecycle and publishing checklist
  3. Roles and capabilities permission matrix
  4. Completion and enrolment configuration checklist
  5. LMS reporting specification template
  6. 90-day Moodle administration improvement plan

Who should attend

  • Learning Management System Administrator — needs reliable control of Moodle configuration and daily support
  • Learning Operations Manager — needs consistent course publishing, enrolment and reporting processes
  • Learning and Development Specialist — needs to administer assigned learning and completion records
  • HR Systems Analyst — needs to connect learning processes with identity, data and privacy controls
  • Digital Learning Producer — needs to publish and maintain Moodle courses correctly
  • IT Service Desk Analyst — needs to resolve Moodle access, enrolment and account incidents

Skills and tools covered

Moodle site administrationRole permission managementCourse lifecycle controlLearning completion trackingLMS reportingAdministration governance

Tools and standards

Moodle, SCORM 1.2, xAPI, LTI 1.3

How the course runs

Training methodology

The course uses short instructor briefings followed by Moodle configuration scenarios, case work and group analysis. Participants assess realistic requests involving mandatory learning, user access, course publishing, completion exceptions, reporting failures and system changes. Simulations require participants to interpret roles, permissions, records and settings before selecting an administration response. Facilitated discussions compare alternative configuration choices and their operational consequences. Application planning converts course methods into procedures, controls and priorities participants can use within their own Moodle service.

Requirements and prerequisites

Participants should have regular access to a Moodle site, or expect to support one shortly after the course. They should understand basic online learning terms such as course, learner, enrolment, assessment and completion. Experience creating simple Moodle courses or supporting learners is useful, but not essential. Participants do not need programming, SQL, server administration or Moodle plugin development experience. The course explains administrative decisions from a business and service-management perspective, while using Moodle settings and records in practical scenarios.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should understand basic learning platform terms and ideally have used Moodle as a learner, trainer or support colleague. You do not need coding, database administration or server management experience.

Bring a laptop for live online delivery and, where possible, examples of current Moodle administration challenges. Useful examples include enrolment issues, reporting requests, completion rules or course publishing procedures.

It is designed for LMS administrators, learning operations staff, HR systems analysts, digital learning producers and IT support staff. It is most useful for people responsible for administering an existing Moodle service.

Course creator training concentrates on building learning content and learner activities. This course concentrates on the administrative controls behind users, roles, enrolments, reporting, integrations, privacy and service operations.

Participants can use the checklists, matrices and runbook structure to review current Moodle controls and improve daily administration. The 90-day plan helps convert identified issues into prioritised actions with owners and evidence.

Training runs from 08:30 to 16:30 each day, with about 6.5 contact hours daily. Time is divided between instructor briefings, configuration scenarios, case analysis, troubleshooting simulations and application planning.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.

Ask on WhatsApp info@skillsetdevelopment.com

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