Course overview
Projects often depend on consultants for design, supervision, specialist assurance and technical advice, while contractors deliver construction, installation, maintenance and operational work. Poorly managed appointments lead to unclear authority, incomplete scope, late decisions, disputed variations, weak records, payment delays and avoidable claims. Managers need to control performance without taking over the contractor’s or consultant’s contractual responsibilities.
This course develops the practical controls required to appoint, direct, monitor and close out consultants and contractors. Participants examine scopes of services, terms of reference, contract forms, work programmes, consultant deliverables, site supervision, quality records, progress reporting, payment certification, changes, claims and dispute avoidance. The course uses recognised approaches including FIDIC, NEC4, ISO 21502, earned value management and risk-based contract administration.
Participants work through linked project cases involving capital works, infrastructure, facilities, technology implementation and outsourced services. They prepare documents from the first week, including a scope and responsibility matrix, contract administration plan, reporting pack, change control record and payment review checklist. Short instructor briefings are followed by case analysis, role-based discussions, document reviews, simulations and structured application planning. Each participant leaves with a complete consultant and contractor management pack adapted to a current or planned assignment.
The course is suited to professionals who manage third-party delivery but are not necessarily procurement or legal specialists. It is particularly useful where organisations need stronger control of consultant outputs, contractor progress, commercial exposure, site records and contractual decision-making.