Course overview
Marketing leaders are expected to defend spending decisions with credible commercial evidence, yet budgets are often inherited, channel reporting is inconsistent, and reported returns confuse correlation with incremental value. This course addresses the practical challenge of allocating finite marketing funds across acquisition, retention, brand, events, partners and digital channels while maintaining financial discipline. Participants learn to connect marketing activity to revenue, margin, cash flow and customer value rather than relying on activity measures alone.
The course covers budget construction, unit economics, customer acquisition cost, customer lifetime value, payback, forecasting, attribution and return on marketing investment. Participants examine zero-based, incremental and objective-and-task budgeting methods; build channel-level assumptions; model scenarios; and set decision rules for reallocating spend. They also learn how UTM conventions, CRM data, web analytics, controlled experiments, geo-tests and marketing mix modeling support more reliable performance decisions. Financial methods include contribution margin, break-even analysis, NPV, IRR, sensitivity analysis and response curves.
Instruction combines short technical briefings with sector-relevant cases, group analysis, budget simulations and structured application planning. Cases may include retail customer acquisition, B2B pipeline generation, financial-services retention, public-sector campaign communication and NGO donor acquisition. Participants leave with a reusable marketing budget and ROI optimisation pack containing budget assumptions, a channel portfolio model, measurement definitions, attribution decision criteria, forecast scenarios and a 90-day improvement plan. The course is delivered over five days in the classroom or live online and includes a certificate of completion.
It is particularly suited to professionals who manage marketing investment, approve campaign funding, report marketing performance or need to challenge agency and channel recommendations with clear commercial reasoning.


