Microsoft Viva Learning Platform Administration Training Course

Course overview

Microsoft Viva Learning gives organisations a central place to surface internal training, Microsoft Learn content and selected third-party learning libraries within Microsoft Teams. Its value depends on careful administration: the right licences, roles, provider connections, content governance, privacy controls and adoption design. This course addresses the practical challenge facing L&D, HR technology and Microsoft 365 teams: turning Viva Learning from an enabled application into a trusted learning destination that employees can use without creating duplicate catalogues, inconsistent assignments or unmanaged access to learning data.

Participants learn how to configure and administer Viva Learning in a Microsoft 365 environment. They work through service prerequisites, administrator roles, licensing considerations, Teams app deployment, learning-provider connections, SharePoint-based organisational content, content curation, learning collections, featured content, recommendations and learner-facing settings. The course also covers assignment workflows, completion tracking, reporting limitations, governance decisions and support procedures. Participants gain the ability to translate L&D requirements into a workable Viva Learning configuration and operating model.

Delivery combines instructor demonstrations with guided configuration labs, governance case studies and design workshops based on realistic HR and L&D scenarios. Participants practise making administration decisions for a fictional organisation with multiple business units, mandatory learning needs and mixed content sources. By the end of the week, each participant leaves with a Viva Learning administration blueprint containing a role model, content-source map, governance rules, launch checklist, assignment process and 90-day adoption plan that can be adapted for their own tenant.

The course is suited to professionals responsible for learning technology, Microsoft 365 services, HR digital transformation or corporate learning operations. It is equally useful for managers approving a Viva Learning rollout who need staff able to establish accountable administration, controlled content publishing and measurable learning-service adoption.

Course objectives

By the end of this course, participants will be able to:

• Configure Microsoft Viva Learning service settings, administrator access and Microsoft Teams availability for a defined tenant scenario
• Map learning-content sources and select appropriate connections for Microsoft Learn, SharePoint organisational content and supported providers
• Create governance rules for content ownership, curation, review cycles, metadata and retirement decisions
• Build learning collections, featured content and organisational learning pathways for distinct employee audiences
• Administer learning assignments and define a repeatable process for mandatory, role-based and manager-led learning
• Evaluate learner completion data, assignment status and available reporting outputs to support L&D decisions
• Design a Viva Learning role matrix covering Global Administrator, Viva Learning Administrator, knowledge admin, curator and support responsibilities
• Produce a tenant-specific Viva Learning administration blueprint and 90-day implementation plan

Benefits of attending

Target competencies

Who should attend

• Learning Technology Managers — who must configure and govern a scalable corporate learning platform
• L&D Managers — who need to curate learning, assign development activity and set operating rules for Viva Learning
• Microsoft 365 Administrators — who manage tenant settings, licences, roles and Teams app deployment
• HRIS and HR Technology Specialists — who connect learning processes with the organisation’s wider HR technology estate
• Digital Workplace Managers — who own employee experience applications within Microsoft Teams and Microsoft 365
• Learning Operations Coordinators — who maintain content, support learners and administer assignment workflows

Requirements and prerequisites

Participants should be comfortable using Microsoft Teams and navigating Microsoft 365 administration at a basic level. Familiarity with corporate learning processes such as mandatory training, learning catalogues, completion records and content ownership is helpful. The course assumes that participants can discuss their organisation’s Microsoft 365 tenant, identity model and current learning-content sources with relevant internal stakeholders. Prior Viva Learning administration is not required, and no coding, PowerShell scripting or advanced SharePoint development is expected. Complete beginners should expect to spend time learning Microsoft 365 roles, Teams app concepts and the boundaries between Viva Learning, content providers and learning management systems.

Training methodology

The course uses short instructor-led briefings followed by guided work in a Viva Learning administration scenario. Participants configure settings, assess content-source options, build curated learning experiences and resolve governance issues drawn from realistic L&D operations. Small-group workshops compare decisions on roles, mandatory assignments, content approval and support ownership. Daily exercises add components to a working administration blueprint. On the final day, participants test their operating model against rollout risks and create a prioritised 90-day application plan for their own organisation.

Course outline

Day 1: Viva Learning foundations and service readiness

• Viva Learning purpose, architecture and position within Microsoft 365
• Viva Learning capabilities compared with learning management system functions
• Microsoft 365 licensing, service plans and feature availability considerations
• Microsoft Entra ID identities, groups and access dependencies
• Viva Learning administrator roles and least-privilege role allocation
• Microsoft Teams app setup policies, permission policies and deployment approaches
• Tenant readiness assessment for L&D, IT and digital workplace stakeholders

Workshop: Participants complete a Viva Learning readiness assessment and produce a stakeholder, licence and access-dependency map for a fictional tenant.

Day 2: Content sources, providers and curation controls

• Learning-provider connection models and administrative responsibilities
• Microsoft Learn content availability and learner experience
• SharePoint organisational content configuration and content-source design
• Supported third-party provider connection evaluation criteria
• Content ownership, quality assurance and review-cycle governance
• Metadata, audience relevance and content-retirement rules
• Privacy, permissions and learner-data considerations across content sources

Workshop: Participants create a content-source map and a curation governance standard for internal, Microsoft and third-party learning content.

Day 3: Designing the learner experience in Teams

• Viva Learning home experience and learner navigation
• Learning collections for role, capability and business-unit audiences
• Featured content and organisational promotion strategies
• Recommendations, discovery and learner self-directed learning
• Search behaviour and findability across connected content sources
• Creating audience-specific learning pathways from approved content
• Accessibility and inclusive design considerations for learning content

Workshop: Participants design and configure a learning collection and featured-content plan for a new-manager development programme.

Day 4: Assignments, operations and measurement

• Viva Learning assignment concepts, roles and learner notifications
• Mandatory learning workflow design and escalation decisions
• Manager-led, cohort-based and role-based assignment scenarios
• Completion status, learner records and practical tracking limitations
• Available Viva Learning insights, reporting outputs and data interpretation
• Service support processes for access, content and completion queries
• Operational procedures for change control, issue triage and audit evidence

Workshop: Participants build an assignment operating procedure and a completion-monitoring dashboard specification for an annual compliance campaign.

Day 5: Governance, rollout and administration blueprint

• Viva Learning operating model for HR, L&D, IT and business stakeholders
• RACI matrix design for platform administration and content decisions
• Pilot design, success measures and phased rollout sequencing
• Communications and manager enablement for learner adoption
• Risk register development for content quality, privacy and service ownership
• Integration boundaries with LMS, HR systems and Microsoft 365 services
• Ninety-day administration plan and continuous-improvement cadence

Workshop: Participants present a tenant-specific Viva Learning administration blueprint containing governance, configuration priorities, launch actions and success measures.

Tools & standards covered

Microsoft Viva Learning, Microsoft Teams admin center, Microsoft 365 admin center, SharePoint Online

A typical training day

Live online deliveries follow the same structure in the East Africa Time zone, with shorter screen blocks and longer breaks.

What the fee includes

How you can take this course

Certification

Participants who complete the full five days receive the Skillset Development Certificate of Completion, stating the course title, course code, dates and delivery format — suitable for professional-development records and employer reimbursement.

Frequently asked questions