Course overview
Online courses often fail not because the subject matter is weak, but because designers start with slides or platform features rather than job performance. Education managers must convert policy, product, compliance or operational requirements into learning that fits busy staff, supports varied access needs and produces defensible evidence of competence. They also need to coordinate subject-matter experts, facilitators, media producers and learning-platform administrators while protecting quality, accessibility and version control. This course addresses those decisions from initial request through evaluation and revision.
Participants use ADDIE, backward design, Bloom's revised taxonomy and constructive alignment to define audiences, write observable objectives and select valid evidence. They build course maps, lesson sequences, storyboards, scenarios, live-session plans, discussion protocols and assessment blueprints. The course also covers Universal Design for Learning, WCAG 2.2, accessible documents and media, Learning Management System configuration, SCORM, xAPI, quality assurance, pilot testing and Kirkpatrick evaluation. By the end, participants can specify an online course that developers and facilitators can build, deliver and evaluate without guessing at intent.
Instruction is instructor-led in a classroom or live online setting, using short briefings, case analysis, team design work, platform and content examples, peer critique and structured application planning. Cases can be drawn from public services, banking compliance, NGO field operations and corporate onboarding. Each participant develops a design pack for a current or planned online learning intervention: a design brief, aligned course map, storyboard sample, assessment blueprint, accessibility checklist and evaluation plan. The course runs for five days, 08:30–16:30, in more than 50 cities or live online, and includes a certificate of completion.