PESO Media Model for Digital Campaign Planning Training Course
| Course code | SD-DM-032 |
|---|---|
| Duration | 5 days |
| Level | Intermediate |
| Category | Digital Marketing |
| Delivery | Classroom or live online |
| Language | English |
| Certificate | Certificate of completion |
Course overview
Digital campaign plans often treat paid advertising, social publishing, website content, influencer activity, media relations and community engagement as separate workstreams. The result is duplicated messages, unclear ownership, inconsistent calls to action and reporting that cannot show how channels contributed to pipeline, conversion or reputation goals. This course gives marketing professionals a practical planning method for connecting Paid, Earned, Shared and Owned Media into one campaign architecture, with defined audience journeys, channel roles, content dependencies, budgets and measures.
Participants apply the PESO model to digital campaign planning from briefing through activation and evaluation. They learn to translate commercial or communication objectives into measurable campaign outcomes; audit existing channels and content; segment audiences; map customer journeys; assign Paid, Earned, Shared and Owned Media roles; develop message frameworks; select formats and platforms; establish governance; and create a measurement plan using campaign KPIs, UTM conventions and attribution-aware reporting. The course also addresses the operational decisions that make integrated campaigns workable, including approval workflows, social response protocols, influencer disclosure and paid-media optimisation.
Teaching combines instructor-led planning demonstrations with channel-mapping workshops, campaign cases and spreadsheet-based working sessions. Participants use a supplied PESO campaign planning template and work on a live business challenge or detailed case throughout the week. They leave with a presentation-ready PESO digital campaign blueprint containing objectives, audience segments, journey maps, channel roles, content plan, paid-media approach, campaign calendar, ownership model, budget assumptions, KPI framework and 90-day activation roadmap.
The course is designed for professionals who already work with digital marketing channels and need a disciplined method for planning integrated activity rather than managing isolated platform tactics. It is equally valuable to managers who need campaign teams to make clearer investment decisions and report results across the full communications mix.
Course objectives
By the end of this course, participants will be able to:
- Apply the PESO model to assign distinct Paid, Earned, Shared and Owned Media roles within a digital campaign
- Translate business objectives into campaign outcomes, KPIs and measurable conversion actions
- Build audience segment profiles and customer-journey maps for priority campaign audiences
- Create a cross-channel message architecture with themes, proof points, calls to action and content formats
- Develop an integrated content and activation calendar that sequences PESO channel activity
- Construct a paid-media investment plan using audience, objective, format, budget and optimisation criteria
- Design a campaign measurement framework using UTM taxonomy, channel metrics and attribution assumptions
- Produce a presentation-ready PESO campaign blueprint and 90-day implementation roadmap
Benefits of attending
For you
- Gain a repeatable PESO planning method for leading integrated digital campaign discussions with confidence
- Build evidence-based channel recommendations instead of relying on platform preference or isolated tactics
- Create campaign briefs and plans that clarify dependencies between content, paid media, social and PR teams
- Strengthen credibility when defending budget allocation, KPI choices and measurement limitations to senior stakeholders
- Leave with a reusable campaign blueprint template that can be adapted for future launches, demand-generation and reputation campaigns
For your organisation
- Reduce duplicated content production and conflicting messages by assigning explicit roles to each PESO channel
- Improve campaign investment decisions through clearer links between audience need, channel function, budget and expected outcome
- Create shared operating plans that align marketing, social, content, PR, web and agency contributors
- Strengthen measurement discipline with consistent UTM naming, KPI definitions and channel-level reporting assumptions
- Lower governance and reputational risk through planned approval routes, disclosure requirements and social-response ownership
Target competencies
Who should attend
- Digital Marketing Managers — who must coordinate paid, social, content and web teams around one campaign plan
- Campaign Managers — who need to turn business briefs into sequenced multichannel activation programmes
- Content Marketing Managers — who need to position owned content as a conversion asset within wider campaigns
- Social Media Managers — who need to connect community activity and creator partnerships to campaign objectives
- PR and Communications Managers — who need to integrate earned coverage with digital distribution and measurement
- Marketing Directors — who need a consistent framework for approving channel investment, ownership and reporting
Requirements and prerequisites
Participants should have practical familiarity with core digital marketing concepts, including target audiences, campaign objectives, social media publishing, website or landing-page content and basic performance metrics such as reach, clicks, conversions and engagement rate. Experience using at least one campaign platform, analytics dashboard or content calendar is helpful; Google Analytics 4, Google Ads and Meta Ads Manager are referenced in exercises. Participants should be comfortable working with spreadsheets and discussing a current or recent campaign. No specialist media-buying certification, PR background, advanced analytics capability, design software or coding knowledge is required.
Training methodology
The instructor introduces each PESO planning component through worked campaign examples, then participants apply it to a shared case or their own approved business challenge. Hands-on sessions use channel-audit sheets, journey-map canvases, message matrices, editorial calendars, budget scenarios and measurement templates. Small groups test channel-role decisions and present their rationale as if seeking campaign approval. Daily feedback improves the working plan, while the final workshop assembles each component into a practical 90-day PESO activation roadmap with assumptions, owners, milestones and reporting checkpoints.
Course outline
Day 1: PESO foundations and campaign diagnosis
- The Paid, Earned, Shared and Owned Media model in digital campaign planning
- Distinguishing channel ownership, distribution mechanisms and audience behaviour
- Converting business briefs into communication and conversion objectives
- Campaign outcome hierarchies from awareness to qualified action
- Existing-channel and content asset audit methodology
- PESO channel-role matrix and overlap analysis
- Stakeholder, agency and internal-team operating model
Workshop: Participants audit a campaign scenario and produce a PESO channel-role matrix identifying gaps, duplication and priority decisions.
Day 2: Audience, journeys and message architecture
- Audience segmentation using need states, behaviours and decision roles
- Persona evidence sources from analytics, CRM, search and social listening
- Customer-journey mapping across discovery, evaluation, action and advocacy
- Channel selection by audience intent and journey stage
- Message house development with value proposition, proof and objection handling
- Call-to-action design for campaign and channel contexts
- Content-format mapping for video, articles, landing pages, social posts and outreach
Workshop: Participants create an audience journey map and message matrix for one priority segment, including channel-specific calls to action.
Day 3: Activating paid, shared and owned media
- Owned-media conversion paths using landing pages, email and resource hubs
- Shared-media community activation, moderation and employee advocacy
- Paid-media objectives, audience targeting and format selection
- Google Ads campaign structures for search-led demand capture
- Meta Ads Manager audience, placement and creative considerations
- Paid amplification rules for organic and earned content
- Integrated editorial calendars and content-production dependencies
Workshop: Participants build a four-week activation calendar that sequences owned content, social activity, paid amplification and conversion assets.
Day 4: Earned media, governance and measurement
- Earned-media angles, media lists and digital newsroom assets
- Influencer and creator partnership selection criteria
- Disclosure, brand-safety and approval requirements for sponsored activity
- Social listening signals and community-response escalation routes
- UTM taxonomy design for cross-channel campaign tracking
- KPI framework using reach, engagement, traffic, conversion and quality indicators
- Attribution assumptions and AMEC Integrated Evaluation Framework principles
Workshop: Participants design a measurement scorecard and UTM naming convention for their PESO campaign, including reporting owners and review cadence.
Day 5: Campaign integration and approval-ready planning
- Budget allocation scenarios across PESO channel roles
- Campaign phasing for launch, optimisation, sustainment and close
- RACI assignment for marketing, PR, social, web, sales and agencies
- Creative approval workflows and campaign governance checkpoints
- Optimisation rules for paid media, content and social engagement
- Executive campaign-plan narrative and decision log
- Ninety-day implementation roadmap and reporting schedule
Workshop: Participants present their completed PESO digital campaign blueprint and receive instructor and peer feedback on channel logic, measurement and implementation readiness.
Tools & standards covered
Google Analytics 4, Google Ads, Meta Ads Manager, AMEC Integrated Evaluation Framework
A typical training day
| 08:30 – 10:30 | First session |
| 10:30 – 10:45 | Refreshment break |
| 10:45 – 12:30 | Second session |
| 12:30 – 13:30 | Lunch and networking |
| 13:30 – 15:00 | Third session |
| 15:00 – 15:15 | Refreshment break |
| 15:15 – 16:30 | Workshop and daily review |
Live online deliveries follow the same structure in the East Africa Time zone, with shorter screen blocks and longer breaks.
What the fee includes
- Instruction by a practitioner facilitator
- Full course workbook and materials
- Exercise files, templates and case studies
- Certificate of completion
- Refreshments and lunch (classroom deliveries)
- Post-course application plan
- Facilitator follow-up on request
- Group rates from five participants
How you can take this course
Classroom
Scheduled sessions in Nairobi, Mombasa, Kigali, Dar es Salaam, Dubai and Cape Town.
Live online
The same facilitator and materials, delivered live for distributed teams and individuals.
In-house
Delivered privately for your team, at your offices or a venue of your choice, tailored to your context. Request a proposal.
Certification
Participants who complete the full five days receive the Skillset Development Certificate of Completion, stating the course title, course code, dates and delivery format — suitable for professional-development records and employer reimbursement.
Frequently asked questions
Upcoming sessions
New dates are being scheduled. Ask us about the next session or an in-house delivery for your team.
Ask about datesGroup of 5+?
Request in-house delivery or group rates →Related courses in Digital Marketing
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