PESO Media Model for Digital Campaign Planning Training Course

5 days Digital Marketing Certificate on completion
Course codeSD-DM-032
Duration5 days
LevelIntermediate
CategoryDigital Marketing
DeliveryClassroom or live online
LanguageEnglish
CertificateCertificate of completion

Course overview

Digital campaign plans often treat paid advertising, social publishing, website content, influencer activity, media relations and community engagement as separate workstreams. The result is duplicated messages, unclear ownership, inconsistent calls to action and reporting that cannot show how channels contributed to pipeline, conversion or reputation goals. This course gives marketing professionals a practical planning method for connecting Paid, Earned, Shared and Owned Media into one campaign architecture, with defined audience journeys, channel roles, content dependencies, budgets and measures.

Participants apply the PESO model to digital campaign planning from briefing through activation and evaluation. They learn to translate commercial or communication objectives into measurable campaign outcomes; audit existing channels and content; segment audiences; map customer journeys; assign Paid, Earned, Shared and Owned Media roles; develop message frameworks; select formats and platforms; establish governance; and create a measurement plan using campaign KPIs, UTM conventions and attribution-aware reporting. The course also addresses the operational decisions that make integrated campaigns workable, including approval workflows, social response protocols, influencer disclosure and paid-media optimisation.

Teaching combines instructor-led planning demonstrations with channel-mapping workshops, campaign cases and spreadsheet-based working sessions. Participants use a supplied PESO campaign planning template and work on a live business challenge or detailed case throughout the week. They leave with a presentation-ready PESO digital campaign blueprint containing objectives, audience segments, journey maps, channel roles, content plan, paid-media approach, campaign calendar, ownership model, budget assumptions, KPI framework and 90-day activation roadmap.

The course is designed for professionals who already work with digital marketing channels and need a disciplined method for planning integrated activity rather than managing isolated platform tactics. It is equally valuable to managers who need campaign teams to make clearer investment decisions and report results across the full communications mix.

Course objectives

By the end of this course, participants will be able to:

  • Apply the PESO model to assign distinct Paid, Earned, Shared and Owned Media roles within a digital campaign
  • Translate business objectives into campaign outcomes, KPIs and measurable conversion actions
  • Build audience segment profiles and customer-journey maps for priority campaign audiences
  • Create a cross-channel message architecture with themes, proof points, calls to action and content formats
  • Develop an integrated content and activation calendar that sequences PESO channel activity
  • Construct a paid-media investment plan using audience, objective, format, budget and optimisation criteria
  • Design a campaign measurement framework using UTM taxonomy, channel metrics and attribution assumptions
  • Produce a presentation-ready PESO campaign blueprint and 90-day implementation roadmap

Benefits of attending

For you

  • Gain a repeatable PESO planning method for leading integrated digital campaign discussions with confidence
  • Build evidence-based channel recommendations instead of relying on platform preference or isolated tactics
  • Create campaign briefs and plans that clarify dependencies between content, paid media, social and PR teams
  • Strengthen credibility when defending budget allocation, KPI choices and measurement limitations to senior stakeholders
  • Leave with a reusable campaign blueprint template that can be adapted for future launches, demand-generation and reputation campaigns

For your organisation

  • Reduce duplicated content production and conflicting messages by assigning explicit roles to each PESO channel
  • Improve campaign investment decisions through clearer links between audience need, channel function, budget and expected outcome
  • Create shared operating plans that align marketing, social, content, PR, web and agency contributors
  • Strengthen measurement discipline with consistent UTM naming, KPI definitions and channel-level reporting assumptions
  • Lower governance and reputational risk through planned approval routes, disclosure requirements and social-response ownership

Target competencies

PESO channel architectureAudience journey mappingCross-channel messagingCampaign calendar planningMedia budget allocationIntegrated measurement design

Who should attend

  • Digital Marketing Managers — who must coordinate paid, social, content and web teams around one campaign plan
  • Campaign Managers — who need to turn business briefs into sequenced multichannel activation programmes
  • Content Marketing Managers — who need to position owned content as a conversion asset within wider campaigns
  • Social Media Managers — who need to connect community activity and creator partnerships to campaign objectives
  • PR and Communications Managers — who need to integrate earned coverage with digital distribution and measurement
  • Marketing Directors — who need a consistent framework for approving channel investment, ownership and reporting

Requirements and prerequisites

Participants should have practical familiarity with core digital marketing concepts, including target audiences, campaign objectives, social media publishing, website or landing-page content and basic performance metrics such as reach, clicks, conversions and engagement rate. Experience using at least one campaign platform, analytics dashboard or content calendar is helpful; Google Analytics 4, Google Ads and Meta Ads Manager are referenced in exercises. Participants should be comfortable working with spreadsheets and discussing a current or recent campaign. No specialist media-buying certification, PR background, advanced analytics capability, design software or coding knowledge is required.

Training methodology

The instructor introduces each PESO planning component through worked campaign examples, then participants apply it to a shared case or their own approved business challenge. Hands-on sessions use channel-audit sheets, journey-map canvases, message matrices, editorial calendars, budget scenarios and measurement templates. Small groups test channel-role decisions and present their rationale as if seeking campaign approval. Daily feedback improves the working plan, while the final workshop assembles each component into a practical 90-day PESO activation roadmap with assumptions, owners, milestones and reporting checkpoints.

Course outline

Day 1: PESO foundations and campaign diagnosis

  • The Paid, Earned, Shared and Owned Media model in digital campaign planning
  • Distinguishing channel ownership, distribution mechanisms and audience behaviour
  • Converting business briefs into communication and conversion objectives
  • Campaign outcome hierarchies from awareness to qualified action
  • Existing-channel and content asset audit methodology
  • PESO channel-role matrix and overlap analysis
  • Stakeholder, agency and internal-team operating model

Workshop: Participants audit a campaign scenario and produce a PESO channel-role matrix identifying gaps, duplication and priority decisions.

Day 2: Audience, journeys and message architecture

  • Audience segmentation using need states, behaviours and decision roles
  • Persona evidence sources from analytics, CRM, search and social listening
  • Customer-journey mapping across discovery, evaluation, action and advocacy
  • Channel selection by audience intent and journey stage
  • Message house development with value proposition, proof and objection handling
  • Call-to-action design for campaign and channel contexts
  • Content-format mapping for video, articles, landing pages, social posts and outreach

Workshop: Participants create an audience journey map and message matrix for one priority segment, including channel-specific calls to action.

Day 3: Activating paid, shared and owned media

  • Owned-media conversion paths using landing pages, email and resource hubs
  • Shared-media community activation, moderation and employee advocacy
  • Paid-media objectives, audience targeting and format selection
  • Google Ads campaign structures for search-led demand capture
  • Meta Ads Manager audience, placement and creative considerations
  • Paid amplification rules for organic and earned content
  • Integrated editorial calendars and content-production dependencies

Workshop: Participants build a four-week activation calendar that sequences owned content, social activity, paid amplification and conversion assets.

Day 4: Earned media, governance and measurement

  • Earned-media angles, media lists and digital newsroom assets
  • Influencer and creator partnership selection criteria
  • Disclosure, brand-safety and approval requirements for sponsored activity
  • Social listening signals and community-response escalation routes
  • UTM taxonomy design for cross-channel campaign tracking
  • KPI framework using reach, engagement, traffic, conversion and quality indicators
  • Attribution assumptions and AMEC Integrated Evaluation Framework principles

Workshop: Participants design a measurement scorecard and UTM naming convention for their PESO campaign, including reporting owners and review cadence.

Day 5: Campaign integration and approval-ready planning

  • Budget allocation scenarios across PESO channel roles
  • Campaign phasing for launch, optimisation, sustainment and close
  • RACI assignment for marketing, PR, social, web, sales and agencies
  • Creative approval workflows and campaign governance checkpoints
  • Optimisation rules for paid media, content and social engagement
  • Executive campaign-plan narrative and decision log
  • Ninety-day implementation roadmap and reporting schedule

Workshop: Participants present their completed PESO digital campaign blueprint and receive instructor and peer feedback on channel logic, measurement and implementation readiness.

Tools & standards covered

Google Analytics 4, Google Ads, Meta Ads Manager, AMEC Integrated Evaluation Framework

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in the East Africa Time zone, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Certificate of completion
  • Refreshments and lunch (classroom deliveries)
  • Post-course application plan
  • Facilitator follow-up on request
  • Group rates from five participants

How you can take this course

Classroom

Scheduled sessions in Nairobi, Mombasa, Kigali, Dar es Salaam, Dubai and Cape Town.

Live online

The same facilitator and materials, delivered live for distributed teams and individuals.

In-house

Delivered privately for your team, at your offices or a venue of your choice, tailored to your context. Request a proposal.

Certification

Participants who complete the full five days receive the Skillset Development Certificate of Completion, stating the course title, course code, dates and delivery format — suitable for professional-development records and employer reimbursement.

Frequently asked questions

You should understand the basic purpose of digital channels such as websites, email, social media and paid advertising, and be familiar with measures such as clicks, reach and conversions. You do not need to be an expert user of Google Ads, Meta Ads Manager or Google Analytics 4.

A laptop is strongly recommended for the planning templates, spreadsheet exercises and campaign-blueprint work. Live advertising account access is not required; platform examples and structured scenarios are provided for the practical activities.

It is best suited to marketers, campaign leads, content managers, social media managers and communications professionals who already contribute to digital activity. It is particularly useful when separate teams or agencies need to work from one integrated campaign plan.

This course does not train participants to operate a single platform in depth. It teaches the planning logic that determines how paid advertising, owned content, shared activity and earned media should work together, including governance, sequencing, budgets and measurement.

Yes. Participants are encouraged to bring a current campaign brief, subject to their organisation's confidentiality rules, and can develop it through the course templates. Those without a suitable live brief work from a detailed campaign case and still leave with reusable planning materials.

You will leave with a PESO campaign blueprint covering objectives, audiences, customer journeys, channel roles, message architecture, content calendar, budget assumptions, KPIs and a 90-day roadmap. The format is designed for adaptation into an internal planning document or agency brief.

Upcoming sessions

New dates are being scheduled. Ask us about the next session or an in-house delivery for your team.

Ask about dates

Group of 5+?

Request in-house delivery or group rates →

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