Course overview
Post-award contract management determines whether negotiated value, service levels, delivery dates and risk allocations are achieved after signature. Many contracts lose control during mobilisation: obligations are not translated into actions, authority lines remain unclear, notices are missed, changes proceed informally, and records cannot support payment, recovery or a claim. Contract managers need a disciplined operating system that connects the signed agreement to project delivery, supplier performance, financial control and executive governance.
This course teaches participants to administer contracts from handover through completion and closeout. It covers contract interpretation, obligation registers, governance structures, mobilisation, communication protocols, performance management, early warning, change control, variations, payment certification, claims, delay analysis, subcontractor interfaces, dispute avoidance and final account procedures. Participants apply practical tools including contract management plans, RACI matrices, obligation registers, risk registers, notice trackers, change logs, performance scorecards and claims chronologies.
Teaching combines focused instructor briefings with contract extracts, project cases, group analysis, negotiation simulations and individual application planning. Cases reflect common post-award situations in construction, infrastructure, IT services, procurement, facilities management and outsourced operations. Participants progressively build a contract management pack for a realistic contract, then review and present it during the final capstone. They leave with reusable templates and a structured approach for establishing control in live contracts.
The course is suited to professionals who manage supplier, client, construction, service or project contracts after award. It is particularly useful where contracts involve multiple stakeholders, formal notice requirements, milestone payments, change exposure, performance incentives or potential disputes.



