Post-Award Contract Management Training Course

Duration 10 days 20 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Contract Managers, Project Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-CM-112

Before you join: Participants should have practical exposure to contracts, procurement, projects, supplier management or commercial operations.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Post-award contract management determines whether negotiated value, service levels, delivery dates and risk allocations are achieved after signature. Many contracts lose control during mobilisation: obligations are not translated into actions, authority lines remain unclear, notices are missed, changes proceed informally, and records cannot support payment, recovery or a claim. Contract managers need a disciplined operating system that connects the signed agreement to project delivery, supplier performance, financial control and executive governance.

This course teaches participants to administer contracts from handover through completion and closeout. It covers contract interpretation, obligation registers, governance structures, mobilisation, communication protocols, performance management, early warning, change control, variations, payment certification, claims, delay analysis, subcontractor interfaces, dispute avoidance and final account procedures. Participants apply practical tools including contract management plans, RACI matrices, obligation registers, risk registers, notice trackers, change logs, performance scorecards and claims chronologies.

Teaching combines focused instructor briefings with contract extracts, project cases, group analysis, negotiation simulations and individual application planning. Cases reflect common post-award situations in construction, infrastructure, IT services, procurement, facilities management and outsourced operations. Participants progressively build a contract management pack for a realistic contract, then review and present it during the final capstone. They leave with reusable templates and a structured approach for establishing control in live contracts.

The course is suited to professionals who manage supplier, client, construction, service or project contracts after award. It is particularly useful where contracts involve multiple stakeholders, formal notice requirements, milestone payments, change exposure, performance incentives or potential disputes.

What you will be able to do

  • Interpret key post-award clauses and convert them into an obligation register
  • Develop a contract management plan with governance, controls and reporting routines
  • Establish mobilisation, communication and document-control arrangements for a live contract
  • Apply structured change-control procedures to scope, price and schedule variations
  • Assess payment applications, milestone evidence, retention and final-account positions
  • Prepare contemporaneous records, notices and claim chronologies supporting contractual entitlement
  • Use performance scorecards, risk registers and early-warning processes to manage delivery
  • Present a complete post-award contract management pack for management review

Benefits of attending

For you

  • Run structured post-award handovers rather than relying on informal briefings
  • Identify notice deadlines and preserve entitlement before issues become disputes
  • Challenge unsupported variation and payment requests using contract-based evidence
  • Produce clear management reports on delivery, risk, cost and contractual exposure
  • Build credibility with project teams, suppliers, legal advisers and senior management

For your organisation

  • Fewer missed notices, unmanaged obligations and unauthorised scope changes
  • Improved supplier accountability through measurable performance and governance routines
  • Stronger evidence for payment decisions, recovery actions and claim defence
  • Earlier escalation of delivery, cost and schedule risks
  • More orderly completion, final account settlement and lessons-learned capture

Course modules

20 modules over 10 days

Participants can structure a post-award contract management system from handover through closeout.

  • Post-award lifecycle mapped from handover through closeout and lessons learned
  • Contract management plan aligned with scope, price, risk and governance
  • Administration roles separated between contract owner, manager, administrator and technical lead
  • Authority matrix distinguishes approvals, delegations, certifications and reserved decisions
  • Contract type implications for buyer control, supplier incentives and exposure
  • Priority clauses identified using an obligation-to-control mapping method

Participants can conduct an effective contract handover and create an accessible contract data set.

  • Handover checklist captures negotiated assumptions, concessions, risks and commitments
  • Contract data sheet records parties, dates, values, securities and notice addresses
  • Executed documents verified against tender clarifications, amendments and award correspondence
  • Order-of-precedence clauses tested against specifications, drawings and schedules
  • Commercial assumptions translated into operational controls and management actions
  • Document repository indexed using controlled versions, access rights and retention rules

Participants can translate contract clauses into owned, measurable and time-bound obligations.

  • Obligation register links clause references, owners, dates, evidence and status
  • Client and supplier obligations separated to expose dependencies and constraints
  • Deliverable acceptance criteria extracted from statements of work and specifications
  • Milestone calendar combines contractual dates, approvals, dependencies and payment triggers
  • Mandatory submissions tracked for plans, insurances, bonds, reports and certificates
  • Escalation thresholds assigned where obligations threaten cost, schedule or compliance

Participants can establish governance forums and communication controls that preserve contractual positions.

  • RACI matrix assigns accountable roles for decisions, notices and approvals
  • Governance calendar schedules operational, commercial, risk and executive review meetings
  • Communication protocol separates informal discussion from formal contractual correspondence
  • Notice provisions applied to recipients, timing, content, delivery and acknowledgement
  • Meeting minutes distinguish agreed actions, open issues, decisions and reservations
  • Escalation routes connect site teams, project leadership, legal and executive sponsors

Participants can plan mobilisation activities that establish readiness before delivery commitments begin.

  • Mobilisation plan sequences staffing, systems, facilities, approvals and service readiness
  • Kick-off agenda confirms scope boundaries, interfaces, risks and working arrangements
  • Readiness criteria tested before mobilisation milestones, service commencement or site access
  • Transition dependencies mapped between incumbent, incoming supplier and client teams
  • Security, data-access and induction requirements integrated into mobilisation controls
  • Baseline assumptions documented before performance measurement and change assessment begin

Participants can maintain records that support administration, payment, audit and dispute prevention.

  • Contemporaneous records capture events, instructions, progress, costs and communications
  • Correspondence register logs sender, recipient, subject, clause and response deadline
  • Document-control procedures manage revisions, transmittals, approvals and superseded information
  • Evidence files connect photographs, reports, timesheets, invoices and site records
  • Privilege boundaries recognised when seeking advice from internal or external counsel
  • Retention schedule reflects contract terms, statutory requirements and audit needs

Participants can measure supplier performance against contractual requirements and agreed corrective actions.

  • KPI scorecard links service levels, targets, data sources and reporting frequency
  • Performance baselines established before measuring improvement, failure or incentive entitlement
  • Service-credit mechanisms tested against measurement rules, caps and exclusions
  • Root-cause analysis distinguishes recurring process failure from isolated delivery incidents
  • Corrective action plans assign owners, deadlines, verification evidence and escalation points
  • Balanced scorecards combine quality, delivery, cost, safety and relationship measures

Participants can identify emerging contract risks and coordinate timely preventive action.

  • Contract risk register records cause, event, consequence, owner and treatment
  • Probability-impact scoring prioritises risks requiring management attention and contingency
  • Early-warning notices identify emerging issues before cost, delay or dispute crystallises
  • Risk allocation tested against indemnities, limitations, insurance and relief provisions
  • Joint risk reviews separate contractual exposure from operational delivery risk
  • Mitigation actions tracked through due dates, evidence and residual-risk assessment

Participants can control changes through documented assessment, approval and implementation procedures.

  • Change-control workflow records request, assessment, approval, instruction and implementation
  • Scope baseline compared against requested work, assumptions and contractual exclusions
  • Change requests analysed for cost, time, quality, risk and resource effects
  • Unauthorised instructions identified before work proceeds without contractual authority
  • Impact assessments distinguish direct cost, disruption, delay and downstream consequences
  • Change log reconciled with approvals, purchase orders, invoices and revised baselines

Participants can evaluate variations using the applicable contractual valuation mechanism.

  • Variation clauses interpreted for entitlement, valuation hierarchy and instruction requirements
  • Schedule-of-rates pricing tested against quantities, productivity and applicable conditions
  • Cost-plus claims assessed using allowable cost definitions and supporting records
  • Open-book reviews examine labour, materials, plant, overheads and profit treatment
  • Negotiation range prepared from contractual position, evidence and commercial objectives
  • Variation register reports instructed, pending, disputed and forecast value changes

Participants can administer payment processes while protecting contractual and financial controls.

  • Payment schedule links milestones, deliverables, evidence, certificates and invoice dates
  • Invoice validation checks rates, quantities, tax, approvals and contractual prerequisites
  • Payment certificates distinguish completed work, retention, deductions and disputed sums
  • Accrual forecasts reconcile committed value, approved changes and anticipated liabilities
  • Set-off rights assessed against contractual conditions, notice requirements and evidence
  • Final-account tracker records agreed values, outstanding issues and settlement actions

Participants can identify potential claims and issue compliant notices within contractual time limits.

  • Claim triggers identified from change, delay, disruption, breach and force majeure
  • Notice tracker records trigger dates, deadlines, recipients, clauses and response status
  • Protective notices preserve rights without overstating facts or legal conclusions
  • Claim chronology orders events, correspondence, instructions, impacts and mitigation actions
  • Entitlement analysis separates contractual basis, factual evidence, causation and quantum
  • Mitigation records demonstrate reasonable action to reduce time and cost impacts

Participants can assess delay events and maintain schedule evidence for contractual decisions.

  • Baseline programme reviewed for logic, critical path, calendars and key milestones
  • Delay events linked to instructions, access constraints, approvals and changed conditions
  • Time-impact analysis tests prospective effects of discrete delay events
  • As-planned versus as-built analysis compares planned sequence with actual progress
  • Concurrent delay assessed against contract wording, facts and applicable governing law
  • Extension-of-time submissions supported by programme updates, records and causation analysis

Participants can manage downstream obligations and supply chain interfaces without losing contractual control.

  • Flow-down provisions align subcontract duties with head-contract commitments
  • Back-to-back analysis identifies gaps between upstream and downstream risk allocation
  • Supplier interface matrix assigns deliverables, access, approvals and dependency ownership
  • Subcontractor performance reports connect site progress with prime-contract obligations
  • Step-in rights reviewed for operational continuity, notices and commercial consequences
  • Supply-chain change requests assessed before commitments affect head-contract obligations

Participants can monitor contractual quality and compliance requirements using evidence-based assurance controls.

  • Inspection and test plans linked to specifications, hold points and acceptance records
  • Non-conformance reports classify defects, corrective action, responsibility and closure evidence
  • Audit plan prioritises high-risk obligations, records, controls and supplier processes
  • Compliance matrix tracks regulatory, policy, safety and contractual requirements
  • Acceptance procedures distinguish conditional acceptance, rejection and remedial obligations
  • Management assurance reports highlight control failures, exposures and required decisions

Participants can assess contractual remedies and prepare proportionate responses to supplier default.

  • Default provisions reviewed for triggers, cure periods, notices and remedies
  • Liquidated damages assessed against milestones, caps, exclusions and calculation methods
  • Performance securities monitored for validity, amounts, expiry dates and call conditions
  • Remedial action plans tested against contractual rights, operational urgency and evidence
  • Suspension rights evaluated for payment failures, safety concerns and material breach
  • Termination decision papers compare contractual grounds, transition risk and recovery options

Participants can prevent escalation and prepare disputes for structured resolution where necessary.

  • Issue-resolution ladder defines negotiation, escalation, mediation and adjudication stages
  • Without-prejudice communications distinguished from open contractual correspondence and admissions
  • Dispute register records positions, evidence gaps, settlement range and next actions
  • Interest-based negotiation separates underlying concerns from stated contractual positions
  • Mediation preparation organises decision authority, evidence bundles and settlement options
  • Expert determination, adjudication, arbitration and litigation compared for contract disputes

Participants can close contracts with documented acceptance, final obligations and improvement actions.

  • Completion checklist confirms deliverables, defects, documentation, training and asset handover
  • Defects-liability obligations tracked through inspections, notices, remedies and expiry dates
  • Final acceptance evidence reconciled with contractual criteria and outstanding punch-list items
  • Release documentation reviewed for waivers, reservations, warranties and surviving obligations
  • Closeout report summarises performance, financial outcome, claims and unresolved risks
  • Lessons-learned review converts delivery evidence into future sourcing and contract improvements

Participants can present clear contract status information for timely management decisions.

  • Monthly contract report integrates performance, finances, risks, changes and claims
  • Executive dashboard highlights exceptions, trends, decisions required and exposure values
  • Forecast-at-completion reconciles contract value, approved changes and outstanding liabilities
  • Red-amber-green status criteria tied to measurable thresholds and escalation actions
  • Decision papers state recommendation, contractual basis, options, consequences and approvals
  • Management review packs distinguish operational detail from executive-level decision information

Participants can build, review and present a complete post-award contract management pack for a realistic contract.

  • Contract handover analysis identifies critical clauses, assumptions, obligations and immediate actions
  • Management plan combines governance, records, performance, risk and financial controls
  • Obligation register assigns owners, evidence, due dates and escalation thresholds
  • Change and claim scenario assessed using notices, chronology and entitlement analysis
  • Executive report presents delivery status, exposure, decisions and recommended actions
  • Peer review tests completeness, practicality, contractual alignment and presentation clarity

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Post-award contract management plan template
  2. Contract obligation register template
  3. Governance RACI and meeting calendar
  4. Change-control and variation log
  5. Notice and claim chronology tracker
  6. Executive contract status report template

Who should attend

  • Contract Managers — establish control over obligations, changes, payments and claims
  • Project Managers — connect project delivery decisions to contractual rights and duties
  • Procurement Managers — manage supplier performance after award and protect negotiated value
  • Commercial Managers — administer variations, payment positions and final-account exposure
  • Contract Administrators — maintain compliant records, notices and approval workflows
  • Operations Managers — govern outsourced service contracts against agreed performance standards

Skills and tools covered

Contract administrationObligation managementChange controlClaims managementSupplier performance managementDispute avoidance

Tools and standards

RACI matrix, NEC4 Early Warning process, FIDIC Red Book, ISO 44001

How the course runs

Training methodology

The course uses short instructor briefings to introduce post-award controls, followed by contract extracts, case analysis, group exercises and structured simulations. Participants interpret clauses, build registers, assess change requests, review payment evidence and prepare notices from realistic scenarios. Facilitated discussions compare approaches across contract types and sectors. Individual application planning helps participants adapt the tools to their own contract portfolio, governance requirements and delegated authority arrangements.

Requirements and prerequisites

Participants should have practical exposure to contracts, procurement, projects, supplier management or commercial operations. They should be able to read a contract, identify parties, scope, price and key dates, and participate in routine contract meetings. Familiarity with purchase orders, service agreements, construction contracts or outsourced operations is helpful. This course does not require a law degree, formal legal training, advanced financial modelling or prior claims experience. It focuses on operational administration and commercial control rather than giving legal advice.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants should have some exposure to contracts, projects, procurement or supplier management. They do not need legal qualifications or prior experience managing formal claims.

Participants may bring a redacted contract, statement of work, service-level schedule or current contract issue for application planning. Sensitive documents should be anonymised and handled according to employer policy.

It suits contract managers, project managers, commercial staff, procurement professionals, contract administrators and operations managers. It is designed for people responsible for contracts after award rather than tender evaluation alone.

Contract law courses focus on legal principles, while procurement courses focus on sourcing and award. This course concentrates on the operating controls needed to administer delivery, changes, payments, performance and disputes after signature.

Participants can use the templates to improve a current contract handover, obligation register, governance calendar, change log or performance report. The methods also help identify missed notices, unclear responsibilities and unsupported payment positions.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The first part establishes core administration controls, while the second part develops advanced work on changes, claims, disputes, closeout and the capstone pack.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.