Prevention of Sexual Exploitation and Abuse Training Course

Participants can interpret the policy, contractual and legal requirements governing PSEA responsibilities.

• Applicable national law, extraterritorial offences and host-government reporting duties
• UN Secretary-General's Bulletin ST/SGB/2003/13: scope and personnel standards
• Organisational codes of conduct translated into observable workplace behaviours
• Partner agreements containing PSEA clauses, reporting requirements and remedies
• Donor safeguarding due diligence and contractual notification conditions
• Reconciling legal mandates with confidentiality and survivor safety
• Documenting policy exceptions, decisions and accountable approvals

Participants can assess PSEA risks and specify proportionate prevention controls for humanitarian activities.

• Risk assessment using threat, vulnerability, capacity and exposure factors
• Programme-cycle PSEA risk analysis from design through close-out
• Identifying heightened risks in distributions, cash assistance and registration
• Focal-point interviews and community consultation conducted without eliciting disclosures
• Risk registers with controls, owners, due dates and assurance evidence
• Scoring residual risk and escalating risks beyond management tolerance
• Integrating PSEA controls into workplans, budgets and procurement

Participants can design accessible complaints mechanisms that communities can use safely and confidently.

• Community-based complaints mechanisms designed around accessibility, safety and trust
• Mapping formal, informal and trusted reporting channels
• Barrier analysis for women, children, persons with disabilities and minorities
• Information materials explaining prohibited conduct, rights and reporting options
• Closing feedback loops without disclosing case information or identities
• Testing channel accessibility, confidentiality and referral readiness
• Managing anonymous reports, rumours and third-party concerns

Participants can receive disclosures safely and initiate survivor-centred support without causing further harm.

• Safe disclosure response using listen, reassure, validate and refer
• Survivor-centred principles: safety, confidentiality, respect and non-discrimination
• Immediate danger assessment and urgent medical, protection and psychosocial referrals
• Obtaining informed consent before sharing information or initiating referrals
• Minimal-information recording that separates facts, observations and allegations
• Explaining limits of confidentiality, mandatory reporting and organisational action
• Preventing retaliation, reprisals and further harm after reporting

Participants can coordinate PSEA case processes while protecting survivors and controlling sensitive information.

• Case intake triage separating urgent protection needs from administrative steps
• Case management roles: focal points, senior management, investigators and HR
• Need-to-know information sharing and secure case-file access controls
• Referral pathways mapped to health, psychosocial, protection and legal services
• Service-provider vetting, capacity checks and safe referral protocols
• Cross-border referrals and continuity arrangements for mobile populations
• Case closure criteria, survivor follow-up and documentation retention

Participants can support fair, confidential and survivor-aware handling of PSEA allegations and investigations.

• Administrative investigations distinguished from criminal investigations and survivor support
• Allegation assessment, terms of reference and investigation planning
• Trauma-informed interviewing principles and prohibitions on repeated questioning
• Evidence preservation, interview records and chain-of-custody controls
• Procedural fairness, confidentiality and presumption of innocence
• Investigation reports linking evidence, findings and recommended actions
• Managing conflicts of interest and investigator independence

Participants can strengthen workforce and partner controls that prevent known perpetrators moving between roles.

• Safer recruitment checks, reference protocols and misconduct disclosure requirements
• Codes of conduct embedded in induction, supervision and performance management
• Training records and signed acknowledgements as compliance evidence
• Contractor, volunteer and consultant screening proportionate to role risk
• Partner capacity assessments and time-bound corrective action plans
• Vendor clauses covering reporting, cooperation and sanctions
• Disciplinary processes, due process and appropriate employment sanctions

Participants can coordinate PSEA responsibilities with partners, agencies, donors and relevant authorities.

• Inter-agency PSEA coordination structures, terms of reference and accountabilities
• Country-level PSEA networks and collective complaints mechanisms
• Information-sharing protocols balancing coordination needs and confidentiality
• Referral pathway harmonisation among agencies, partners and local providers
• Donor communications that protect survivors and preserve investigation integrity
• Escalation thresholds for senior leadership, boards and external authorities
• Managing media enquiries and reputational risk without silencing complainants

Participants can monitor PSEA performance and prepare a practical improvement plan for their responsibilities.

• PSEA indicators covering prevention, reporting access, response and accountability
• Disaggregated monitoring data interpreted without compromising confidentiality
• Internal audits testing policy implementation, records and control effectiveness
• Management dashboards tracking overdue actions, trends and control gaps
• After-action reviews following allegations, incidents and programme changes
• Corrective action plans with owners, milestones and verification methods
• Personal 90-day application plan aligned to organisational responsibilities