Course overview
Refugee and displacement operations require decisions that protect rights, reduce harm and organise services under pressure. Teams must assess needs without duplicating data collection, establish accountable site and community structures, manage protection risks, coordinate with authorities and partners, and plan for solutions from the outset. Poorly designed responses can exclude women, children, older people, persons with disabilities and marginalised groups, while weak information management can misdirect scarce resources.
This course develops the operational judgement and management methods needed to lead or support responses for refugees, asylum seekers, internally displaced persons and host communities. Participants examine the legal and policy basis for protection, apply rapid assessment and population-data methods, develop response strategies, establish coordination arrangements, manage camp and urban displacement contexts, and integrate safeguarding, accountability and inclusion. The programme also addresses cash assistance, shelter and settlement planning, health and education access, security risk management, partnerships, budgeting, monitoring and durable solutions.
Teaching combines focused instructor briefings with humanitarian cases, facilitated group work, scenario simulations and structured planning sessions. Cases reflect displacement situations affecting border reception areas, collective centres, host communities, informal settlements and planned sites. Participants progressively build a displacement response package using assessment findings, stakeholder analysis, protection risk analysis, response objectives, coordination arrangements and monitoring measures. They leave with practical templates and a reviewed operational plan that can be adapted for their own programme, government department, NGO office or field operation.
The course suits professionals who already work with affected populations, public services, humanitarian programmes or partner coordination and need stronger responsibility for planning, managing or assuring displacement responses.
