Course overview
Procurement negotiations determine more than unit price. Poor preparation can leave buyers accepting unfavourable payment terms, weak service commitments, unmanaged indexation, excessive minimum-order quantities, or supplier-controlled renewal conditions. Effective negotiators protect continuity of supply while securing the total commercial value required by the business, including quality, delivery, risk allocation, innovation and contract performance.
This five-day course develops a disciplined approach to planning and conducting supplier negotiations. Participants use category strategy, spend and cost analysis, supplier positioning, total cost of ownership, BATNA, ZOPA and concession planning to build a defensible negotiation position. They practise setting objectives, questioning suppliers, managing information exchange, handling pressure tactics, trading rather than conceding, and recording agreed commitments. The course also addresses negotiations involving sole-source suppliers, incumbent renewals, cross-functional stakeholders and complex service agreements.
Teaching combines concise instructor briefings with procurement cases, group analysis, structured negotiation simulations and peer review. Cases reflect common purchasing situations such as logistics rate renewals, equipment framework agreements, outsourced services and strategic direct-material supply. Participants leave with a completed Procurement Negotiation Planning Pack containing stakeholder analysis, targets, supplier intelligence, BATNA, concession strategy, agenda and post-negotiation action record.
The course suits procurement professionals who already buy goods or services and need stronger methods for planned, evidence-based supplier negotiations. It is also relevant to contract managers, category specialists and operational managers who contribute technical, commercial or stakeholder input to supplier discussions.

