Procurement Process Management Training Course

Duration 10 days 17 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Procurement Officers, Buyers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 9 Nov 2026 Course code SD-P-055

Before you join: Participants should have basic experience of purchasing, supplier interaction, requisitions, purchase orders, contracts or operational planning.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Procurement teams are expected to secure supply, control cost, protect service continuity and meet governance requirements while responding quickly to internal demand. Weak intake controls, unclear specifications, poorly chosen sourcing routes and inconsistent supplier management create avoidable rework, maverick buying, disputes and value leakage. Managing the procurement process requires more than issuing purchase orders: it demands clear decision gates, sound commercial judgement, documented evaluation and disciplined follow-through.

This course develops the practical methods used to manage procurement from demand intake through sourcing, contract award, purchase-to-pay and supplier performance review. Participants learn to define requirements, segment spend and suppliers, select sourcing strategies, prepare RFx documents, evaluate bids, conduct negotiations and administer contracts. They apply Kraljic segmentation, total cost of ownership analysis, weighted evaluation models, RACI matrices, supplier scorecards and procurement risk registers. The course also addresses ethical conduct, conflicts of interest, sustainable procurement and audit-ready records.

Instructor-led delivery combines short technical briefings with sector-based cases, group analysis, sourcing simulations and structured application planning. It is available as a 10-day classroom course in more than 50 cities or live online. Each training day runs from 08:30 to 16:30 and provides approximately 6.5 contact hours. Participants build a procurement process management pack throughout the course, then complete and present an end-to-end sourcing and contract management plan. Successful participants receive a certificate of completion.

The course suits professionals who already work with purchasing, sourcing, contracts, operations or supplier relationships and need a repeatable process for managing procurement work with greater control and commercial discipline.

What you will be able to do

  • Map an end-to-end procurement process using decision gates, controls and RACI responsibilities
  • Write measurable specifications, statements of work and supplier qualification criteria
  • Apply Kraljic segmentation and total cost of ownership analysis to sourcing decisions
  • Develop a sourcing strategy, procurement plan and RFx documentation pack
  • Evaluate supplier bids using weighted scorecards, clarification logs and moderation records
  • Conduct structured supplier negotiations using BATNA, concession planning and issue logs
  • Administer contracts through obligations registers, change controls and supplier scorecards
  • Produce and present a complete procurement process management plan for a sourcing case

Benefits of attending

For you

  • Produce clearer sourcing documentation that reduces clarification cycles and rework
  • Make supplier recommendations supported by cost, risk and evaluation evidence
  • Manage negotiations with prepared positions, concessions and approval boundaries
  • Control contract obligations, changes and performance discussions with documented records
  • Build a reusable procurement management pack for current work responsibilities

For your organisation

  • Improves consistency from demand intake through award, ordering and supplier review
  • Reduces uncontrolled spend through clearer requisition, approval and purchasing controls
  • Produces better value decisions through total cost and weighted evaluation methods
  • Strengthens audit readiness with documented evaluation, negotiation and award records
  • Improves supplier accountability through defined obligations, scorecards and review cycles

Course modules

17 modules over 10 days

Participants can map a controlled procurement process with clear stages, responsibilities and approval points.

  • End-to-end procurement process from demand intake through supplier performance review
  • Stage-gate controls for planning, sourcing, award, contracting and ordering
  • RACI matrix assigning business, procurement, finance, legal and technical responsibilities
  • Delegated authority limits, approval thresholds and escalation routes
  • Procurement policy hierarchy, procedures, work instructions and retained records
  • Process maps identifying handoffs, bottlenecks, rework loops and control failures

Participants can convert internal demand into complete, measurable procurement requirements.

  • Purchase requisition fields: scope, quantity, timing, budget owner and approvals
  • Stakeholder interviews distinguishing needs, preferences, constraints and assumptions
  • SMART requirements written with measurable acceptance criteria and tolerances
  • Statements of work defining deliverables, milestones, dependencies and exclusions
  • Make-or-buy analysis using cost, capability, capacity and risk criteria
  • Demand challenge questions testing necessity, aggregation opportunities and specification bias

Participants can analyse spend and supply markets to identify sourcing priorities and risks.

  • Spend analysis by category, supplier, business unit, location and transaction
  • Kraljic matrix classifying spend by profit impact and supply risk
  • Supply market mapping for capacity, competition, substitutes and entry barriers
  • Porter's Five Forces applied to supplier market attractiveness
  • Supplier portfolio analysis identifying dependency, fragmentation and consolidation opportunities
  • Should-cost inputs from materials, labour, overheads, margins and logistics

Participants can select an appropriate sourcing route and create a documented procurement plan.

  • Sourcing options: competitive tender, quotation, direct award and framework call-off
  • Total cost of ownership covering acquisition, operation, support and disposal
  • Procurement plan linking scope, route, timetable, risks and approvals
  • Business case structure for cost, benefits, risks and recommended action
  • Lotting strategies balancing competition, supplier capacity and contract manageability
  • Single-source justifications supported by market evidence and risk controls

Participants can assess supplier suitability before inviting formal bids.

  • Prequalification questionnaires assessing capability, capacity, finances and compliance
  • Financial due diligence using liquidity, profitability and debt indicators
  • Supplier due diligence for ownership, sanctions, adverse media and conflicts
  • Request for information documents used to test market capability
  • Supplier briefings maintaining equal treatment and controlled communications
  • Qualification criteria separating mandatory pass-fail requirements from scored factors

Participants can prepare clear RFx packages and manage a controlled tender process.

  • RFQ, RFP and ITT selection based on requirement complexity
  • RFx instructions covering submission format, deadlines, contacts and validity
  • Pricing schedules separating unit rates, fixed fees, assumptions and taxes
  • Evaluation criteria aligned with scope, risk, quality and commercial objectives
  • Clarification logs recording questions, responses, owners and issued amendments
  • Tender timetable managing issue, briefing, submission, evaluation and award milestones

Participants can evaluate bids fairly, document decisions and prepare an award recommendation.

  • Compliance checks against mandatory requirements, declarations and submission instructions
  • Weighted scoring models with criteria definitions, evidence standards and score ranges
  • Evaluator calibration before independent scoring and consensus moderation
  • Price evaluation using normalisation, scenario analysis and arithmetic checks
  • Clarification handling without changing requirements or giving unfair advantage
  • Award reports documenting scores, risks, approvals and supplier selection rationale

Participants can plan and conduct supplier negotiations within approved commercial boundaries.

  • Negotiation preparation using objectives, BATNA, target, walk-away and agenda
  • Issue logs ranking price, service, risk, payment and contract priorities
  • Concession strategy linking traded items to reciprocal supplier commitments
  • Questioning techniques uncovering supplier constraints, assumptions and decision authority
  • Negotiation records capturing offers, agreements, reservations and follow-up actions
  • Award communications managing successful, unsuccessful and conditional award notifications

Participants can translate the award decision into an operable contract structure.

  • Contract hierarchy resolving conflicts between schedules, proposals and standard terms
  • Scope schedules defining deliverables, quantities, service boundaries and acceptance
  • Pricing mechanisms: fixed price, unit rate, time-and-materials and indexation
  • Service levels, KPIs, service credits and performance reporting requirements
  • Liability, indemnity, insurance and limitation clauses requiring specialist review
  • Contract signature controls confirming authority, documents, versions and effective dates

Participants can manage ordering and payment controls after contract or supplier award.

  • Supplier master data controls for bank details, tax status and duplicates
  • Catalogue, contract and non-catalogue buying channels matched to spend types
  • Purchase order creation linking approved requisitions, contracts and budget codes
  • Three-way matching between purchase order, receipt and supplier invoice
  • Invoice exception workflows for quantity, price, tax and receipt discrepancies
  • Maverick spend reporting by supplier, category, user and business unit

Participants can maintain contract records and control changes without eroding agreed value.

  • Contract mobilisation checklist covering contacts, plans, systems and governance
  • Obligations register tracking deliverables, dates, owners, evidence and status
  • Change control process assessing scope, price, schedule and risk impacts
  • Variation requests documenting business need, alternatives, approvals and revised terms
  • Claims management records for notices, evidence, correspondence and settlement positions
  • Contract closeout confirming final deliverables, payments, warranties and lessons learned

Participants can monitor supplier performance and run evidence-based supplier reviews.

  • Supplier scorecards measuring quality, delivery, cost, service and compliance
  • KPI definitions specifying formulas, data sources, targets and reporting frequency
  • Business review agendas covering performance, risks, actions and improvement commitments
  • Corrective action plans with root causes, owners, due dates and verification
  • Supplier segmentation determining review frequency, executive attention and development effort
  • Relationship maps identifying operational, commercial and executive stakeholder connections

Participants can identify procurement risks and apply ethical and sustainable controls.

  • Procurement risk registers scoring likelihood, impact, owners and treatments
  • Supply continuity plans covering dual sourcing, buffers, alternatives and recovery
  • Conflict-of-interest declarations, recusal procedures and confidential information controls
  • Anti-bribery controls for gifts, hospitality, intermediaries and supplier interactions
  • ISO 20400 principles for sustainable procurement decision-making
  • Supplier sustainability criteria addressing labour, environmental and governance requirements

Participants can apply transparent, defensible controls in regulated procurement environments.

  • Equal treatment principles governing supplier access, clarifications and evaluation
  • Audit trails linking requirements, approvals, communications, scores and award decisions
  • Segregation of duties across requisition, evaluation, approval and payment activities
  • Records retention schedules for procurement files, contracts and supplier evidence
  • Bid challenge preparation through documented criteria, moderation and decision rationale
  • Confidentiality controls protecting bid information, pricing and evaluation materials

Participants can use procurement data to diagnose process performance and prioritise improvements.

  • Procurement dashboards tracking cycle time, savings, compliance and supplier performance
  • Cycle-time analysis from requisition receipt through purchase order release
  • First-pass quality measures for requisitions, RFx documents and invoices
  • Pareto analysis identifying high-value causes of exceptions and delays
  • Root cause analysis using five whys and fishbone diagrams
  • Improvement charters defining problem, baseline, target, actions and accountable owner

Participants can introduce improved procurement processes with stakeholder ownership and measurable controls.

  • Stakeholder mapping by influence, impact, concerns and required engagement
  • Process implementation plans sequencing policy, systems, training and communications
  • Control testing plans verifying approvals, records, segregation and compliance
  • Standard operating procedures converting process maps into repeatable work instructions
  • Training needs analysis for requisitioners, evaluators, buyers and contract owners
  • Benefits tracking linking process changes to cost, time, compliance and service

Participants can build, review and present a complete procurement process management plan for a defined sourcing requirement.

  • Demand brief defining scope, stakeholders, budget, timetable and approval requirements
  • Category analysis using spend data, Kraljic segmentation and supply market findings
  • Sourcing strategy selecting route, evaluation model, risks and governance gates
  • RFx and evaluation plan specifying criteria, scoring, clarifications and moderation
  • Contract management plan covering obligations, KPIs, reviews, changes and escalation
  • Presentation of recommendations supported by evidence, controls, milestones and ownership

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Procurement process map and RACI matrix
  2. Sourcing strategy and procurement plan template
  3. RFx document and weighted evaluation scorecard
  4. Supplier negotiation preparation sheet
  5. Contract obligations register and change control form
  6. Supplier scorecard and procurement risk register

Who should attend

  • Procurement Officers — need consistent methods for managing sourcing and purchasing work
  • Buyers — need stronger control over requisitions, RFx activity and supplier awards
  • Category Managers — need structured analysis for category plans and sourcing strategies
  • Contract Managers — need practical controls for obligations, changes and supplier performance
  • Supply Chain Managers — need procurement processes aligned with supply continuity requirements
  • Finance and Operations Managers — need clearer purchasing controls, approvals and value evidence

Skills and tools covered

Procurement process designStrategic sourcingBid evaluationCommercial negotiationContract administrationSupplier performance management

Tools and standards

Kraljic Matrix, Total Cost of Ownership, RACI Matrix, ISO 20400

How the course runs

Training methodology

The course uses short instructor briefings to introduce each method, followed by cases drawn from public procurement, banking, manufacturing, infrastructure and service contracts. Participants analyse spend and supplier information, prepare procurement documents, review bids, conduct negotiation simulations and resolve contract-management scenarios. Group work tests judgement at approval gates and highlights different stakeholder priorities. Individual application planning helps participants adapt templates and controls to their own purchasing categories, approval structures and supplier portfolios.

Requirements and prerequisites

Participants should have basic experience of purchasing, supplier interaction, requisitions, purchase orders, contracts or operational planning. They should understand common business terms such as budget, approval, supplier, invoice and service level. Prior exposure to a purchasing system or enterprise resource planning system is useful but not essential. This is not an introductory course for people with no workplace procurement exposure. No prior qualification in procurement, finance, law, supply chain management or data analysis is required, and participants do not need specialist software skills.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should already have some exposure to purchasing, suppliers, requisitions, contracts or operational planning. You do not need a procurement qualification, legal training or advanced spreadsheet skills.

Bring a laptop if possible, along with examples of a current purchasing process, sourcing challenge or supplier issue you can use for application planning. Do not bring confidential bid information, supplier pricing or restricted contract documents.

It is designed for buyers, procurement officers, category managers, contract managers and managers who oversee purchasing activity. It also suits finance and operations professionals who need stronger purchasing controls.

Strategic sourcing courses focus mainly on category strategy and supplier selection, while contract management courses concentrate on obligations after signature. This course connects demand intake, sourcing, award, ordering, contract administration and supplier performance.

Participants build reusable templates for procurement planning, evaluation, negotiation, contract controls and supplier reviews. These can be adapted to current categories, approval routes and supplier relationships after the course.

The first part establishes process design, requirements, market analysis and sourcing controls. The later part develops contract, purchase-to-pay, supplier performance, risk, reporting and implementation methods before the final capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.

Ask on WhatsApp info@skillsetdevelopment.com

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