Retail Analytics Using GIS Training Course

Duration 10 days 19 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends Retail Network Planners, Retail Property Managers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 16 Nov 2026 Course code SD-GRS-165

Before you join: Participants should be comfortable working with spreadsheets, tables, basic charts and business datasets.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

Retail location decisions depend on more than population counts and competitor pins. Store networks, branch formats, customer travel patterns, delivery coverage, local spending, footfall, road access and planned developments must be assessed together. GIS provides the spatial evidence needed to identify white-space opportunities, protect existing sales territories, prioritise refurbishment, improve catchment coverage and explain recommendations to property, operations and executive teams.

This course teaches participants to build retail analyses using geographic information systems, demographic data, mobility indicators, customer records and remote-sensing imagery. Participants learn to prepare retail datasets, geocode stores and customers, define drive-time and walk-time catchments, measure market potential, map competitors, conduct cannibalisation analysis and develop location scoring models. The course also covers trade-area methods, site-selection criteria, sales forecasting inputs, territory design, network optimisation principles and spatial visualisation for decision-makers.

Teaching combines concise technical briefings with instructor-led demonstrations, case work and group analysis based on realistic retail scenarios such as supermarket expansion, bank branch rationalisation, pharmacy coverage and last-mile delivery planning. From the first week, participants construct working spatial datasets and analysis outputs. They leave with a reusable retail GIS analysis pack containing a data model, trade-area methodology, site scorecard, competitor analysis, thematic maps and a location recommendation presentation.

The course suits retail analysts, network planners, property teams, banking distribution specialists, GIS professionals and commercial managers who need to turn location data into defensible network and site decisions.

What you will be able to do

  • Prepare retail, customer, demographic and competitor datasets for spatial analysis
  • Build geocoded store, branch and customer databases using address-matching methods
  • Define retail trade areas using buffers, drive-time analysis and customer-origin data
  • Assess market potential using demographic segmentation, spending indicators and spatial demand models
  • Evaluate proposed retail sites through weighted location scoring and competitor proximity analysis
  • Identify cannibalisation risk using overlapping catchments, sales areas and network coverage measures
  • Produce decision-ready retail maps, dashboards and location recommendation narratives
  • Present a complete GIS-based retail network and site-selection analysis

Benefits of attending

For you

  • Build evidence-based retail site recommendations rather than relying on intuition
  • Add trade-area and catchment analysis to commercial analytics capability
  • Create maps that explain location decisions to non-technical stakeholders
  • Assess branch, store and delivery coverage using measurable spatial criteria
  • Develop a portfolio-ready retail GIS analysis and presentation pack

For your organisation

  • Improve consistency in store, branch and service-point location decisions
  • Reduce avoidable cannibalisation between nearby outlets and overlapping territories
  • Target market research and property due diligence toward higher-potential areas
  • Connect customer, demographic and competitor evidence within repeatable location assessments
  • Provide executives with auditable maps and scoring evidence for network investment decisions

Course modules

19 modules over 10 days

Participants can frame retail location questions and assemble the spatial evidence required to answer them.

  • Retail network decisions supported by location, demand, access and competitor evidence
  • Spatial units: points, lines, polygons, grids and administrative boundaries
  • Store formats, service models and location decision criteria
  • Vector and raster data roles within retail analysis
  • Coordinate reference systems, projections and distance measurement implications
  • Retail GIS workflow from business question to mapped recommendation

Participants can structure retail datasets for reliable spatial analysis and reporting.

  • Relational data model linking stores, customers, transactions and territories
  • Unique identifiers, data dictionaries and field-level quality rules
  • Address standardisation before geocoding customer and competitor records
  • Completeness, accuracy, timeliness and consistency checks for retail datasets
  • Joining demographic variables to geographic boundary datasets
  • Metadata records documenting source, date, scale and permitted use

Participants can geocode and validate retail locations for site and catchment analysis.

  • Batch geocoding workflows for stores, branches, customers and competitors
  • Match scores, candidate review and exception handling procedures
  • Manual correction of unmatched addresses using authoritative reference layers
  • Positional accuracy checks against imagery, roads and parcel boundaries
  • Geocoding sensitivity for dense urban addresses and rural settlements
  • Privacy controls for customer addresses and personally identifiable information

Participants can create clear retail maps that support operational and investment decisions.

  • Base-map selection for site, catchment and network decision contexts
  • Graduated symbols, choropleths and heat maps for retail measures
  • Classification methods: natural breaks, quantiles, equal intervals and standard deviation
  • Labels, annotation and scale choices for executive map readability
  • Map legends, north arrows and source notes meeting reporting needs
  • Visual hierarchy separating proposed sites from existing network assets

Participants can define and compare trade areas using appropriate retail catchment methods.

  • Fixed-radius buffers for preliminary local market screening
  • Drive-time polygons based on road networks and travel assumptions
  • Walk-time catchments for convenience, pharmacy and urban retail formats
  • Customer-origin analysis using geocoded loyalty and transaction records
  • Huff gravity model concepts for competitive trade-area estimation
  • Trade-area boundaries adjusted for barriers, crossings and local behaviour

Participants can measure customer access and identify gaps in retail or branch coverage.

  • Network analyst routes, service areas and origin-destination cost matrices
  • Travel-time assumptions by car, walking, transit and delivery vehicle
  • Road restrictions, turn penalties and one-way streets within routing
  • Coverage measures for population, households and priority customer segments
  • Access gaps identified through overlapping service-area polygons
  • Isochrone maps communicating travel-time equity and convenience patterns

Participants can estimate local market potential from demographic and socioeconomic indicators.

  • Census variables relevant to retail demand, affluence and household structure
  • Mosaic-style geodemographic segmentation for customer profiling
  • Population growth, daytime population and household formation indicators
  • Disposable income, expenditure indices and category-specific spending potential
  • Small-area demographic profiling within defined retail catchments
  • Market potential index calculations using weighted demographic indicators

Participants can map competitors and assess local competitive intensity around retail sites.

  • Competitor taxonomy by format, price point, category and service model
  • Point-density analysis revealing clusters of competing retail outlets
  • Nearest-neighbour distances measuring immediate competitive proximity
  • Competitor counts within drive-time, walking and customer-origin catchments
  • Anchor tenants, complementary businesses and destination retail effects
  • Market structure maps distinguishing direct, indirect and online competition

Participants can evaluate candidate sites through transparent multi-criteria location scoring.

  • Site-selection criteria derived from retail strategy and format requirements
  • Weighted linear combination for multi-criteria decision analysis
  • Scoring access, visibility, demand, competition, cost and operational fit
  • Normalising variables before combining measures with different scales
  • Sensitivity testing of weights and threshold assumptions
  • Site scorecards documenting evidence, judgement and approval rationale

Participants can use satellite and aerial imagery to assess physical site and market conditions.

  • Satellite imagery sources, resolution, revisit frequency and licensing considerations
  • Visual interpretation of rooftops, parking, access roads and land use
  • Land-cover classification distinguishing built-up, vegetation and open land
  • Change detection for construction, redevelopment and settlement expansion
  • Night-time lights as a proxy indicator for activity concentration
  • Imagery validation of proposed sites and competitor locations

Participants can map performance patterns and diagnose location-related sales variation.

  • Sales, transaction, basket and customer metrics linked to store points
  • Normalising sales measures by floor area, opening date and format
  • Thematic mapping of comparable-store performance and growth trends
  • Spatial autocorrelation concepts using Moran's I and local indicators
  • Outlier stores identified through performance, demand and access comparisons
  • Performance diagnostic narratives separating location factors from operational factors

Participants can identify potential cannibalisation and assess network interaction between outlets.

  • Overlapping catchments as an initial cannibalisation risk measure
  • Customer migration analysis before and after store openings
  • Distance-decay functions estimating likely customer switching behaviour
  • Sales transfer assumptions within new-store impact assessments
  • Network interaction matrices comparing origin areas and store destinations
  • Mitigation options through format differentiation, timing and territory adjustments

Participants can design balanced retail territories using geographic and commercial constraints.

  • Territory design objectives: workload, potential, continuity and travel efficiency
  • Contiguous territory boundaries built from small geographic units
  • Balancing customer counts, sales potential and service workloads
  • Natural barriers, administrative limits and account relationships in territory assignment
  • Territory compactness measures and travel-time performance indicators
  • Scenario comparison for territory realignment and staffing decisions

Participants can identify underserved markets and prioritise expansion opportunities across a network.

  • White-space analysis comparing market potential against existing retail coverage
  • Supply-demand gaps mapped by catchment, district and grid cell
  • Location-allocation principles for new facility placement decisions
  • Prioritisation matrices combining potential, feasibility and strategic fit
  • Scenario modelling for openings, closures, relocations and format conversions
  • Network plans linking proposed actions to measurable coverage targets

Participants can construct spatial inputs for realistic store and branch sales forecasts.

  • Forecast input framework covering demand, access, competition and format
  • Analog-store selection using comparable market and site characteristics
  • Distance-decay assumptions within retail demand allocation models
  • Gravity-model inputs for estimating customer attraction and share
  • Scenario ranges reflecting opening ramps, competitor response and local growth
  • Forecast documentation separating observed data from planning assumptions

Participants can communicate retail location findings through focused maps, dashboards and recommendations.

  • Decision questions translated into map layers, indicators and dashboard views
  • Key performance indicators for network coverage, potential and site viability
  • Interactive filters for store format, geography, segment and scenario
  • Executive story maps structuring evidence, findings and recommended actions
  • Uncertainty statements covering data limitations and modelling assumptions
  • Recommendation memos linking spatial findings to investment decisions

Participants can apply governance controls to retail spatial data, customer information and modelling decisions.

  • Data protection principles for geocoded customers and household records
  • Aggregation and masking methods protecting sensitive customer locations
  • Licensing restrictions for demographic, mobility and imagery datasets
  • Bias checks for location models affecting access and investment
  • Version control for datasets, maps, models and recommendations
  • Approval trails supporting auditability of property and network decisions

Participants can plan a practical retail GIS initiative from scope through operational adoption.

  • Problem statements defining decisions, users, geography and required outputs
  • Stakeholder mapping across commercial, property, operations and data teams
  • Minimum viable dataset specification for a retail GIS project
  • Data refresh schedules aligned with network planning and reporting cycles
  • Acceptance criteria for maps, models, dashboards and recommendations
  • Implementation roadmap covering pilots, governance and user adoption

Participants can build, review and present a complete GIS-based retail network and site-selection recommendation.

  • Business brief defining expansion, rationalisation or service-coverage decision
  • Integrated dataset containing stores, customers, demographics, competitors and road networks
  • Trade-area analysis comparing access, demand and competitive conditions
  • Weighted site scorecard ranking candidate locations against agreed criteria
  • Network scenario assessing coverage gains and cannibalisation implications
  • Executive map pack presenting findings, assumptions, risks and recommendation

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. Retail GIS data model template
  2. Trade-area methodology worksheet
  3. Weighted site-selection scorecard
  4. Competitor and cannibalisation analysis map pack
  5. Retail network white-space analysis model
  6. Executive location recommendation presentation template

Who should attend

  • Retail Network Planners — assess store coverage, format placement and cannibalisation risk
  • Retail Property Managers — evaluate proposed sites using consistent spatial evidence
  • GIS Analysts — apply spatial methods to commercial location decisions
  • Bank Branch Planning Teams — review branch access, market potential and service coverage
  • Commercial Analysts — connect customer, competitor and demographic data to location performance
  • Operations and Delivery Managers — plan service territories and last-mile coverage

Skills and tools covered

Retail site selectionTrade area analysisSpatial demand modellingCompetitor mappingNetwork planningGIS cartography

Tools and standards

ArcGIS Pro, ArcGIS Business Analyst, QGIS, Esri ArcGIS Online

How the course runs

Training methodology

The course uses short instructor briefings followed by guided software demonstrations, case analysis, group discussions and structured application work. Participants work with retail-style datasets including stores, customers, competitor locations, census variables, road networks and satellite imagery. Cases cover supermarket expansion, branch rationalisation, pharmacy access and delivery-zone planning. Trainers provide feedback on data choices, trade-area assumptions, scoring logic and map design. Each participant develops an application plan for a current or proposed retail network decision.

Requirements and prerequisites

Participants should be comfortable working with spreadsheets, tables, basic charts and business datasets. Experience with retail operations, property, branch networks, customer analytics or GIS is useful but not essential. Participants should understand common retail measures such as sales, customers, market share, store formats and catchment areas. No programming, database administration, advanced statistics, surveying or remote-sensing experience is required. Prior use of ArcGIS, QGIS or similar mapping software is not assumed; core workflows are introduced before participants build their own analysis outputs.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

Participants need confidence with spreadsheets and business data, plus familiarity with basic retail measures. GIS experience is helpful but not required, and the course introduces the necessary mapping workflows before advanced analysis begins.

For classroom delivery, participants should bring a laptop if their organisation permits it; live online participants need a reliable internet connection and two screens where possible. Participants may also bring non-sensitive examples of store, branch, customer or territory questions from their work.

The course is designed for retail network planners, property teams, commercial analysts, GIS specialists, bank branch planners and delivery operations managers. It is particularly useful for people who influence store, branch, pharmacy, service-point or territory decisions.

General GIS courses focus on broad mapping and spatial data skills, while this course applies those methods to retail decisions. The cases, data models, scoring methods and outputs centre on catchments, competitors, demand, site selection, cannibalisation and network planning.

Participants can use the methods to evaluate a proposed site, review branch coverage, map competitor pressure, identify underserved markets or redesign territories. The reusable templates support consistent analysis for future property and network decisions.

Each training day runs from 08:30 to 16:30 and provides about 6.5 contact hours. The first week establishes data, mapping, catchment and site-analysis methods; the second week develops network, forecasting, governance and presentation work, ending with the capstone.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.