WASH Programme Monitoring and Evaluation Training Course

Duration 10 days 21 modules · 65 contact hours
Level Intermediate Certificate on completion
Who attends WASH Programme Managers, Monitoring and Evaluation Officers and others
Fee from USD 2,200 KSh 190,000 for Kenyan organisations
Where 52 cities + online See dates by city
Next start 9 Nov 2026 Course code SD-ME-046

Before you join: Participants should understand the main components of WASH programming, including water supply, sanitation and hygiene promotion, and have worked with project plans, reports or routine monitoring data.

Dates & prices

Two start dates a month in every city, and live online on weekdays or weekends. Fees are per participant; classroom fees include tuition, materials, lunch and refreshments, and the certificate.

Suggest a date or city

Showing the next six months. Later dates, other cities and private deliveries for your team are available on request.

Course overview

WASH programmes must show more than numbers of boreholes drilled, latrines built or hygiene sessions delivered. Donors, government counterparts and affected communities need credible evidence that services are safe, equitable, used and sustained. Weak indicator definitions, missing baselines, poor disaggregation, unverified partner data and late evaluation planning can produce reports that satisfy neither management nor accountability requirements. These weaknesses are particularly serious where water quality, sanitation safety, disease risk and protection concerns require timely corrective action.

This course develops the practical monitoring and evaluation skills required for humanitarian and development WASH programmes. Participants build results frameworks, theories of change, logframes, indicator reference sheets and monitoring plans aligned with Sphere standards, WHO/UNICEF Joint Monitoring Programme service ladders and OECD DAC evaluation criteria. They learn to select output, outcome and impact indicators; establish baselines and targets; design household surveys; apply water-quality and functionality monitoring; analyse disaggregated data; manage data quality; and communicate findings for programme decisions.

Teaching combines short technical briefings with realistic cases involving emergency water supply, rural sanitation, urban hygiene promotion and school WASH. Participants work with sample monitoring datasets, survey instruments, partner reports and evaluation terms of reference. They progressively develop a monitoring and evaluation package for a WASH intervention, then test it against operational constraints, safeguarding requirements and donor reporting needs. Each participant leaves with reusable templates and a completed M&E package that can be adapted to an active or planned programme.

The course is suited to staff who already understand WASH programming and now need stronger responsibility for evidence, reporting, adaptive management or evaluation commissioning. It is delivered instructor-led over 10 days, from 08:30 to 16:30, in classrooms in 50+ cities or live online. Participants receive a certificate of completion.

What you will be able to do

  • Construct a WASH theory of change and results framework for a defined intervention
  • Develop SMART indicators using JMP service ladders and Sphere technical standards
  • Produce indicator reference sheets with definitions, disaggregation, sources and calculation methods
  • Design baseline and endline surveys using appropriate sampling and questionnaire techniques
  • Apply data quality assessments to routine monitoring and partner-reported WASH data
  • Analyse WASH monitoring data using disaggregation, trend analysis and indicator triangulation
  • Prepare evaluation terms of reference using OECD DAC criteria and ethical safeguards
  • Present a complete WASH monitoring and evaluation package for management review

Benefits of attending

For you

  • Write defensible WASH indicators that measure service quality, use and equity
  • Lead baseline, routine monitoring and endline planning with clearer technical judgement
  • Identify weak partner data before it enters donor reports or management decisions
  • Commission evaluations with focused questions, credible methods and usable findings
  • Present WASH evidence clearly to programme managers, donors and government counterparts

For your organisation

  • More consistent WASH indicators across projects, partners and reporting periods
  • Earlier identification of non-functioning services, unsafe water and exclusion risks
  • Stronger evidence for donor reports, funding proposals and programme adaptations
  • Reduced data errors through documented definitions, verification procedures and quality checks
  • Better evaluation procurement and more actionable learning from completed programmes

Course modules

21 modules over 10 days

Participants can define priority evidence questions and M&E responsibilities for a WASH programme.

  • Results, accountability, learning and compliance purposes within WASH M&E systems
  • Primary users mapped across communities, government, donors and implementing partners
  • Evidence questions linked to management decisions and programme risk assumptions
  • Distinguishing monitoring, evaluation, research, assessments and operational data collection
  • WASH intervention pathways from inputs through services to health outcomes
  • Accountability information needs for affected populations and local authorities

Participants can turn WASH assessment findings into measurable programme problems and assumptions.

  • Problem trees separating immediate causes, underlying causes and structural barriers
  • Seasonal calendars identifying rainfall, disease, access and water-source variations
  • Service mapping for water points, sanitation facilities and hygiene infrastructure
  • Risk analysis covering contamination, flooding, drought, conflict and displacement
  • Stakeholder analysis identifies duty bearers, service providers and user groups
  • Assessment findings converted into prioritised WASH needs statements

Participants can construct a testable WASH theory of change with explicit causal assumptions.

  • Theory of change links activities, behaviours, services and intended outcomes
  • Causal pathways for emergency water supply and household water treatment
  • Sanitation pathways connecting access, use, containment and safe disposal
  • Hygiene behaviour pathways using behavioural determinants and enabling conditions
  • Assumptions documented for markets, institutions, community acceptance and maintenance
  • Negative effects considered, including protection, affordability and environmental pressure

Participants can build a results framework and logframe for a defined WASH programme.

  • Results chains distinguish activities, outputs, outcomes and longer-term impacts
  • Logframe columns connect objectives, indicators, verification sources and assumptions
  • Outcome statements specify populations, expected change and service conditions
  • Output statements describe deliverables within management control and implementation scope
  • Vertical logic checked through if-then reasoning and assumption testing
  • Donor logframe requirements reconciled with programme management information needs

Participants can select service-level measures consistent with recognised WASH standards.

  • Sphere water-supply indicators applied to quantity, access, quality and continuity
  • JMP service ladders distinguish basic, limited, safely managed and unimproved services
  • Sanitation service chains tracked from containment through emptying and treatment
  • Handwashing indicators measure facilities, water availability and cleansing materials
  • WASH in institutions measured for schools, health facilities and communal settings
  • Standards adapted transparently when emergency constraints limit full compliance

Participants can select valid WASH indicators and document them in reference sheets.

  • SMART indicator tests applied to proposed water, sanitation and hygiene measures
  • Indicator reference sheets define numerator, denominator, unit and interpretation
  • Output indicators count completed services without overstating behaviour or outcomes
  • Outcome indicators measure access, use, quality, functionality and sustained practice
  • Proxy indicators selected where direct health-outcome measurement remains impractical
  • Disaggregation requirements cover sex, age, disability, location and displacement status

Participants can establish credible baselines and targets for WASH programme indicators.

  • Baseline options compare secondary data, rapid assessments and primary surveys
  • Target-setting uses coverage gaps, technical norms, resources and implementation capacity
  • Performance trajectories show expected progress by month, quarter or season
  • Denominators updated when population movements change programme coverage estimates
  • Targets differentiated for emergency response, recovery and development phases
  • Baseline limitations documented before comparing later monitoring or endline results

Participants can produce a monitoring plan with clear collection, review and escalation arrangements.

  • Monitoring plans assign indicators, methods, frequency, responsibility and data use
  • Information flows map collection points, partner submission and management review
  • Data calendars align routine monitoring with implementation milestones and donor deadlines
  • Escalation thresholds trigger action for contamination, breakdowns or low usage
  • Partner reporting formats standardise indicator definitions and supporting evidence
  • Version control maintains traceable revisions to tools, targets and datasets

Participants can design routine monitoring for water-service delivery, quality and functionality.

  • Water-point functionality checks record yield, downtime, repairs and management arrangements
  • Service continuity monitored through hours, queues, source reliability and seasonal variation
  • Residual chlorine testing recorded with location, timing and corrective action
  • Water-quality sampling plans specify parameters, sites, frequency and chain-of-custody
  • Household water treatment monitoring distinguishes provision, correct use and safe storage
  • Complaint data analysed for access barriers, tariffs and service-provider performance

Participants can monitor sanitation and hygiene outcomes using suitable observation and self-report methods.

  • Sanitation monitoring distinguishes access, use, cleanliness, privacy and safety
  • Structured observation verifies handwashing facilities, water and cleansing materials
  • Faecal sludge indicators track emptying, transport, treatment and final disposal
  • Hygiene promotion monitoring measures reach, recall, practice and enabling conditions
  • Community-led sanitation follow-up records open-defecation risks and verification findings
  • Sensitive questions designed to reduce social desirability and respondent discomfort

Participants can embed equity, protection and community-accountability measures within WASH monitoring.

  • Equity analysis compares service access across population groups and locations
  • Washington Group Questions support disability-inclusive monitoring and disaggregation decisions
  • Safety audits assess risks around water points, latrines and bathing spaces
  • Feedback mechanisms track complaints, response times, resolution and satisfaction
  • Gender and age analysis identifies unequal burdens of water collection
  • Do-no-harm checks examine tensions created by site selection and targeting

Participants can select and document an appropriate sampling approach for WASH surveys.

  • Sampling frames define eligible households, facilities or water-service users
  • Probability and non-probability sampling compared for common WASH monitoring questions
  • Sample-size calculations account for precision, design effect and expected non-response
  • Cluster sampling procedures select sites, households and replacement rules
  • Stratification improves estimates for camps, villages, districts and population groups
  • Sampling limitations reported honestly when access, security or time constrain design

Participants can draft WASH data-collection tools that generate usable and ethical data.

  • Questionnaire flow moves from consent through screening, core measures and closure
  • Questions use defined recall periods, neutral wording and mutually exclusive responses
  • Observation checklists distinguish directly verifiable conditions from respondent claims
  • Translation and back-translation protect meaning across local language versions
  • Skip logic reduces interview burden and prevents inapplicable responses
  • Pretesting identifies ambiguous questions, timing problems and enumerator misunderstandings

Participants can manage ethical, safe and controlled WASH data collection processes.

  • Enumerator training covers protocols, probing, consent and accurate recording
  • Field supervision plans include spot checks, back-checks and daily debriefs
  • Informed consent procedures explain purpose, voluntary participation and data handling
  • Safeguarding referral pathways prepared before collecting sensitive protection information
  • Data protection applies minimisation, access controls, retention and secure transfer
  • Fieldwork logistics account for travel, permissions, security and respondent availability

Participants can assess and improve the quality of routine WASH monitoring data.

  • Data Quality Assessment dimensions examine validity, reliability, precision, integrity and timeliness
  • Verification compares reported outputs with registers, observations and physical evidence
  • Range checks identify impossible values, duplicates and inconsistent denominators
  • Missing-data analysis distinguishes non-response, recording gaps and unavailable services
  • Partner data audits test source documents, calculation steps and approval trails
  • Corrective action logs assign owners, deadlines and verification of resolved issues

Participants can analyse WASH data and draw appropriately qualified findings.

  • Descriptive statistics summarise coverage, functionality, quality and reported practices
  • Cross-tabulations reveal differences by sex, disability, location and displacement status
  • Trend charts compare indicator performance against baselines, targets and seasonal patterns
  • Confidence intervals interpreted when survey estimates guide programme decisions
  • Triangulation compares survey findings, routine data, water tests and feedback records
  • Interpretation distinguishes plausible contribution from unsupported claims of attribution

Participants can convert monitoring findings into documented management decisions and follow-up actions.

  • Performance review meetings focus on exceptions, causes, decisions and owners
  • Traffic-light dashboards flag indicators requiring investigation or immediate corrective action
  • Root-cause analysis separates implementation failures from context and design failures
  • Plan-do-study-act cycles test practical improvements to WASH service delivery
  • Decision logs record evidence, agreed changes, timelines and responsible staff
  • Learning questions capture transferable lessons from implementation successes and failures

Participants can frame an ethical WASH evaluation using appropriate questions, criteria and methods.

  • OECD DAC criteria applied to relevance, coherence, effectiveness, efficiency, impact and sustainability
  • Evaluation questions prioritised using intended users, decisions and evidence gaps
  • Mixed-methods designs combine quantitative estimates with qualitative explanation
  • Comparison strategies consider before-after, contribution analysis and plausible alternatives
  • Ethical protocols address consent, confidentiality, power and respondent burden
  • Evaluation matrices connect questions, indicators, sources, methods and analysis plans

Participants can prepare an evaluation terms of reference and manage use of findings.

  • Terms of reference specify purpose, scope, questions, methods and deliverables
  • Evaluator selection criteria assess WASH expertise, independence and methodological capability
  • Inception reports reviewed for sampling, tools, risks and feasible workplans
  • Evidence review meetings challenge unsupported findings before report finalisation
  • Management responses assign actions, owners, deadlines and resource commitments
  • Dissemination plans tailor findings for communities, staff, donors and government

Participants can communicate WASH results clearly without overstating evidence or hiding limitations.

  • Results narratives connect indicator changes, implementation evidence and contextual explanations
  • Dashboards present priority indicators, trends, disaggregation and action status
  • Data visualisation selects appropriate charts for proportions, trends and geographic comparisons
  • Indicator limitations stated alongside findings, uncertainty and missing-data implications
  • Donor reports reconcile cumulative results, period achievements and revised targets
  • Community feedback closes the loop on findings, decisions and unresolved concerns

Participants can build, review and present a complete monitoring and evaluation package for a WASH programme.

  • Programme scenario defines target groups, delivery model, risks and intended results
  • Theory of change tested against technical assumptions and contextual constraints
  • Results framework and logframe populated with measurable WASH outcome indicators
  • Indicator reference sheets specify calculations, sources, disaggregation and verification procedures
  • Monitoring plan integrates routine data, surveys, feedback and quality assurance
  • Evaluation terms of reference address priority questions, methods and ethical requirements
  • Peer review identifies gaps, infeasible methods and unsupported performance claims
  • Management presentation defends design choices and proposed evidence-use arrangements

Exercises and examples are adapted to each cohort's sectors and roles.

What you take back to work

  1. WASH theory of change template
  2. Results framework and logframe
  3. Indicator reference sheet pack
  4. WASH monitoring plan template
  5. Data Quality Assessment checklist
  6. WASH evaluation terms of reference

Who should attend

  • WASH Programme Managers — need evidence to steer delivery, budgets and corrective actions
  • Monitoring and Evaluation Officers — develop and maintain WASH monitoring systems
  • WASH Technical Officers — translate technical standards into measurable programme indicators
  • MEAL Coordinators — assure data quality, accountability and learning across partner portfolios
  • Humanitarian Project Coordinators — track emergency WASH results under compressed implementation timelines
  • Government WASH Officers — monitor service levels, equity and programme performance

Skills and tools covered

WASH results frameworksIndicator developmentSurvey samplingData quality assuranceEvaluation commissioningEvidence-based reporting

Tools and standards

Sphere Handbook, WHO/UNICEF Joint Monitoring Programme service ladders, OECD DAC evaluation criteria, Core Humanitarian Standard

How the course runs

Training methodology

The instructor uses short technical briefings to introduce standards, methods and decision rules, followed by case work drawn from emergency response and longer-term WASH programmes. Participants interpret monitoring datasets, draft instruments, test indicator definitions and review examples of weak and credible evidence. Group exercises cover survey design, data-quality assessment, evaluation commissioning and management reporting. Simulations examine decisions when monitoring shows declining water quality, unequal service access or low latrine use. Individual application planning connects course outputs to participants' current programmes.

Requirements and prerequisites

Participants should understand the main components of WASH programming, including water supply, sanitation and hygiene promotion, and have worked with project plans, reports or routine monitoring data. Experience supporting NGO, government, UN or donor-funded programmes is useful. Participants should be comfortable reading tables and performing basic percentage calculations. Prior experience with formal evaluation design, statistics software, survey sampling or donor logframes is not required. The course explains these methods before applying them to WASH cases.

A typical training day

08:30 – 10:30First session
10:30 – 10:45Refreshment break
10:45 – 12:30Second session
12:30 – 13:30Lunch and networking
13:30 – 15:00Third session
15:00 – 15:15Refreshment break
15:15 – 16:30Workshop and daily review

Live online deliveries follow the same structure in East Africa Time, with shorter screen blocks and longer breaks.

What the fee includes

  • Instruction by a practitioner facilitator
  • Full course workbook and materials
  • Exercise files, templates and case studies
  • Refreshments and lunch on classroom deliveries
  • Certificate of completion
  • Post-course application plan

Frequently asked questions

You should understand basic WASH programme activities and have some exposure to project reporting, implementation or monitoring. Formal evaluation training, advanced statistics and specialist software experience are not required.

Bring a laptop if possible, plus an anonymised logframe, monitoring plan, donor indicator list or reporting challenge from your work. Participants without current programme documents can use the supplied WASH cases.

It is designed for WASH programme staff, M&E and MEAL personnel, technical officers, government counterparts and project coordinators. It is most suitable for people moving from collecting data to designing, assuring and using WASH evidence.

The course applies M&E methods specifically to water services, sanitation chains, hygiene behaviour, water quality, functionality and service-level standards. It uses WASH indicators, Sphere guidance and JMP service ladders rather than generic project examples.

Participants develop an M&E package that can be adapted to an active or planned intervention. The templates support indicator definition, monitoring schedules, data verification, survey planning and evaluation commissioning.

Training days run from 08:30 to 16:30 and provide about 6.5 contact hours each. The first half builds results frameworks and monitoring tools; the second half covers data quality, analysis, evaluation and the final capstone presentation.

Questions about this course?

Ask about dates, fees, group bookings or running it for your team. Our training team replies by email.